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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,234 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26318
  • Shipping
    26280
  • Quality
    26851

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,264
Neutral
160
Negative
96
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Instant Feedback

469,826 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,234)

Rating

Timeframe

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Reviews that mention popular keywords

tire rack (7779) customer service (1702) web site (408) shopping experience (417) delivery time (349)
Thumbnail of user paulm2891
Pennsylvania
1 review
0 helpful votes
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August 25th, 2021
Verified purchase

Absolutely the best experience EVER on purchasing online. Much better than in person.

Value
Shipping
Quality

Date of experience: August 25, 2021

Thumbnail of user ericd987
Colorado
1 review
0 helpful votes
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December 18th, 2021
Verified purchase

Bought many wheels and/tires from here over the years

Reason I chose this business:

Had wheels in the price range i was looking for.

Value
Shipping
Quality

Date of experience: December 18, 2021

Thumbnail of user christopherp1089
Michigan
2 reviews
0 helpful votes
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June 8th, 2022
Verified purchase

The Brake pads were at my door within 3 days. Good service.

Reason I chose this business:

Hawk Brakes Direct

Value
Shipping
Quality

Date of experience: June 8, 2022

Thumbnail of user lawrencem516
Virginia
2 reviews
0 helpful votes
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October 10th, 2022
Verified purchase

Plenty of choices for my vehicle, which made it helpful to zero in on a set.

Reason I chose this business:

Previous customer

Value
Shipping
Quality

Date of experience: October 10, 2022

Thumbnail of user scottw1572
Wisconsin
1 review
0 helpful votes
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December 18th, 2021
Verified purchase
• Updated review

Little trouble ordering just 1 tire it kept wanting to order 2 or 4

Reason I chose this business:

They had what I wanted or real close

Reason I chose this product:

It fit my car

Value
Shipping
Quality

Date of experience: December 18, 2021

Little trouble ordering just 1 tire
December 12th, 2021
Verified site experience
• Previous review
Reason I chose this business:

They had what I wanted or real close

Date of experience: December 12, 2021

Thumbnail of user floydc77
Ohio
1 review
0 helpful votes
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December 18th, 2021
Verified purchase

Easy to navigate and use the website, order placed with no problems.

Reason I chose this business:

Good tire for great price

Value
Shipping
Quality

Date of experience: December 18, 2021

Thumbnail of user daniell1650
South Carolina
1 review
0 helpful votes
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December 19th, 2021
Verified purchase

Excellent so far. I like using Affirm to cover my auto maintenance parts!

Reason I chose this business:

Parts availability.

Value
Shipping
Quality

Date of experience: December 19, 2021

Thumbnail of user normant211
New York
1 review
0 helpful votes
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October 7th, 2022
Verified purchase

I have always found TireRack a great place to buy tires.

Value
Shipping
Quality

Date of experience: October 7, 2022

Thumbnail of user mauricef67
New Jersey
1 review
0 helpful votes
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December 18th, 2021
Verified purchase

Very user friendly... easy to use... great process

Reason I chose this business:

Recommended by a customer of yours

Value
Shipping
Quality

Date of experience: December 18, 2021

Thumbnail of user davids9005
Kentucky
1 review
0 helpful votes
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October 7th, 2022
Verified purchase

It was great. Easy to navigate. Delivered in a timely manner.

Reason I chose this business:

Ive heard about it from friends.

Value
Shipping
Quality

Date of experience: October 7, 2022

Thumbnail of user davidw4618
California
1 review
0 helpful votes
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December 18th, 2021
Verified purchase

It has been reasonably quick and your recommendations agree with other sources.

Reason I chose this business:

Recommended by Pirelli

Value
Shipping
Quality

Date of experience: December 18, 2021

Thumbnail of user jimmyl259
Ohio
1 review
0 helpful votes
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October 7th, 2022
Verified purchase

Sales representative was very polite knowledgeable & professional thanks again ford.

Reason I chose this business:

Excellent service in the past.

Value
Shipping
Quality

Date of experience: October 7, 2022

Thumbnail of user sammyc53
New Jersey
1 review
0 helpful votes
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December 18th, 2021
Verified purchase

Easy to navigate and select your options for tires/wheels

Reason I chose this business:

Damaged my wheel and tire. Taking this opportunity to get bigger wheels and tires

Value
Shipping
Quality

Date of experience: December 18, 2021

Thumbnail of user willg146
Georgia
1 review
0 helpful votes
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December 19th, 2021
Verified purchase

It was early ship in December 21 - Thanks - great. Process -

Reason I chose this business:

Continentals found

Value
Shipping
Quality

Date of experience: December 19, 2021

Thumbnail of user jamest2558
Florida
1 review
0 helpful votes
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June 9th, 2022
Verified purchase

Very easy to access the website, quick and reasonably priced

Reason I chose this business:

I've used it before and was satisfied

Value
Shipping
Quality

Date of experience: June 9, 2022

Thumbnail of user francisf107
New Zealand
1 review
0 helpful votes
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August 24th, 2021
Verified purchase
• Updated review

Always a pleasure doing business with Tire Rack, above and beyond

Reason I chose this business:

Always dependable

Reason I chose this product:

Combo of price, availability and positive reviews

Value
Shipping
Quality

Date of experience: August 24, 2021

Always dependable
August 18th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Always dependable

Date of experience: August 18, 2021

Thumbnail of user clarencef32
Pennsylvania
1 review
0 helpful votes
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August 24th, 2021
Verified purchase

Fantastic experience and test results.
Warranty was a big plus too

Reason I chose this business:

Price and delivery

Reason I chose this product:

Good test results

Value
Shipping
Quality

Date of experience: August 24, 2021

Thumbnail of user tyrush2
Idaho
1 review
0 helpful votes
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June 9th, 2022
Verified purchase

Much nicer now that the shipping is included in price

Reason I chose this business:

I have used you exclusively for many years

Value
Shipping
Quality

Date of experience: June 9, 2022

Thumbnail of user davidb7360
New York
1 review
0 helpful votes
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December 19th, 2021
Verified purchase

It was a good shopping experience. Will definitely do business again.

Reason I chose this business:

Had best deal on Tonneau cover

Value
Shipping
Quality

Date of experience: December 19, 2021

Thumbnail of user jonb638
New York
1 review
0 helpful votes
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August 24th, 2021
Verified purchase
• Updated review

Always intuitive and painless shopping here. We are on the same page.

Reason I chose this business:

Service, products and price.

Reason I chose this product:

Previous great experience with Hawk pads on various cars.

Value
Shipping
Quality

Date of experience: August 24, 2021

Always intuitive and painless shopping here
August 18th, 2021
Verified site experience
• Previous review

Always intuitive and painless shopping here. We are on the same page.

Date of experience: August 18, 2021

Thumbnail of user chriso497
Iowa
1 review
0 helpful votes
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September 22nd, 2022
Verified purchase
• Updated review

Excellent format, prices and easy to find all relevant information

Reason I chose this business:

Price and service

Value
Shipping
Quality

Date of experience: September 22, 2022

Excellent website layout, easy to navigate
May 12th, 2021
Verified site experience
• Previous review

Excellent website layout, easy to navigate. Very helpful reviews and all necessary tire info included to make an educated decision.

Reason I chose this business:

I've always had good experiences. I will keep coming back.

Date of experience: May 12, 2021

Thumbnail of user ozzied8
Georgia
1 review
0 helpful votes
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June 10th, 2022
Verified purchase

Makes it so easy to order tires at a great price! Thanks.

Reason I chose this business:

Always have bought all my tires from tire Rack look at my history!

Value
Shipping
Quality

Date of experience: June 10, 2022

Thumbnail of user dennisv243
Tennessee
1 review
0 helpful votes
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September 22nd, 2022
Verified purchase

Easy to navigate, fast delivery, great prices with a large selection of tire brands.

Reason I chose this business:

Great prices.

Value
Shipping
Quality

Date of experience: September 22, 2022

Thumbnail of user marys3720
Pennsylvania
1 review
0 helpful votes
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September 25th, 2022
Verified purchase
• Updated review

Many tires to choose from that I can't get locally. Very fast shipping.

Reason I chose this business:

I am a return shopper, can't find the tires I want locally.

Value
Shipping
Quality

Date of experience: September 25, 2022

Easy to use and quick shipping directly to me
September 28th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Have had good experiences with them before.

Date of experience: September 28, 2021

Thumbnail of user garym1426
New Jersey
1 review
0 helpful votes
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August 24th, 2021
Verified purchase

Quick delivery. Sales consultant followed up to confirm non OEM size

Reason I chose this business:

Easy to buy

Value
Shipping
Quality

Date of experience: August 24, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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