Tire Rack has a rating of 4.9 stars from 37,225 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.
I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol
Very satisfied great company to deal with. Easy fast ordering and delivery
GREAT SERVICE
Date of experience: November 28, 2022
Ordering online was so simple. I just had to decide on which official installer and that's it.
I used the online site several times in the past to do my research on different tires and their performance. Very informative.
Date of experience: November 23, 2021
Called Customer Service to ensure I was placing order correctly. Very helpful..
Price/Selection/Delivery
Based on reviews
Date of experience: August 22, 2021
Great prices, inventory in stock. Needed multiple tires
Date of experience: June 27, 2020
Excellent Platform, fast delivery.
More than expected
Recommendation
Date of experience: August 22, 2021
Great service and help by Live Chat. Easy to use website.
Date of experience: August 22, 2021
Great service and help by Live Chat. Easy to use website.
Date of experience: September 14, 2020
Quick, precise, easy. They even accommodated a return due to my error.
I requested a return and was accommodated.
Selection, product comparison, price, ease of shopping.
Date of experience: August 22, 2021
Date of experience: August 16, 2021
Great customer service. Good prices. Fast shipping.
Friend referral who has used Tire Rack several times. He helped my find a good deal.
Good ratings for the money.
Date of experience: August 22, 2021
Friend referral who has used Tire Rack several times. He helped my find a good deal.
Date of experience: August 16, 2021
Dependable company with reliable service each and every time I've made a purchase.
Purchased before.
Date of experience: November 23, 2021
Great service on first order. Returning for second set of tires. Hope they are good.
Easy to use site. Good selection.
Date of experience: May 8, 2022
Great site. Very easy to navigate. Hope I like the tires!
Saw a TV commercial and decided to try it since I was in the market.
Date of experience: September 29, 2021
Great chat support, easy to place order. Delivery as promised. Satisfied and no complaints.
Tech support
Match current tires fitted.
Date of experience: August 22, 2021
Tech support
Date of experience: August 16, 2021
Intuitive web design. Easy to follow. Good comparison chart/ratings.
Previous customer
Date of experience: August 22, 2021
Intuitive web design. Easy to follow.
Previous customer
Date of experience: August 16, 2021
It was so easy to order by wheels, have them delivered and work with such a great installer.
Who else would I choose?
Date of experience: May 6, 2022
Found the tires easily, priced very competitively and shipped same day as ordered.
Selection, service, price.
Have Bridgestone on my other vehicles.
Date of experience: August 22, 2021
Excellent. Easy to work the website and customer service has always been very helpful.
It's easy, convenient and I feel like I get the best value!
Had great reviews for what I needed them to do.
Date of experience: August 22, 2021
Painless shopping experience like every other time
Cost/performance
Date of experience: August 22, 2021
Because its easy to buy from
Date of experience: August 16, 2021
It was an easy and overall simple process. Free shipping is a plus too.
I personally have had bad service with discount tire and it seems over the years they have gotten worse. They're mind set is its them or you will get a bad deal or at least in my area. I'm glad someone like Tire Rack is here to give competition and more options.
General AT tires are great. Smooth quite ride with a great quality tire
Date of experience: August 22, 2021
Spoke with customer service and they were great about how I get my bonus Visa credit card.
I have bought from them before
I have the same tires on my car and find them to be very good.
Date of experience: August 22, 2021
As always, great prices, and fast shipping. This is the only place I buy tires.
Always buy my tires here. You guys should look into motorcycle tires to add to your business!
Date of experience: November 27, 2022
Long time customer
Date of experience: January 8, 2021
Once again, my order was processed in a timely manner and delivered on time.
Purchased before
Purchased before
Date of experience: May 8, 2022
Purchased before
Date of experience: April 28, 2022
Great. Excellent customer service. Highly recommended. Best place to buy tires.
Excellent.
Past experience with Tire Rack has been good.
I chose this product as a replacement for a tire that could not be repaired. I file a claim with Tire Rack road Hazzard protection. What I like about purchasing tires with Tire Rack is that the Road hazzard Protection is included with the purchase of the tire.
Date of experience: August 22, 2021
Great. Excellent customer service.
Past experience with Tire Rack has been good.
Date of experience: August 16, 2021
I received speedy delivery even during the holidays.
Date of experience: November 22, 2021
Reliable customer service
Date of experience: November 12, 2021
Fast, Convenient, liked easy to find installer feature
Convenience and price
Date of experience: November 22, 2021
Quick and easy shopping! I liked all the payment options also!
Price& availability
Date of experience: November 22, 2021
Unbelievable price and delivery time. Tire Rack is amazing!
Past experience
Date of experience: November 22, 2021
Easy to navigate great selection good quality product for the price
Needed tires
Good price and I like Firestone tires
Date of experience: August 21, 2021
Needed tires
Date of experience: August 15, 2021
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.