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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,225 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26318
  • Shipping
    26280
  • Quality
    26851

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,256
Neutral
159
Negative
96
View ratings trends

Instant Feedback

469,810 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,225)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7779) customer service (1702) web site (408) shopping experience (417) delivery time (349)
Thumbnail of user antonp84
Rhode Island
1 review
0 helpful votes
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November 28th, 2022
Verified purchase

Very satisfied great company to deal with. Easy fast ordering and delivery

Reason I chose this business:

GREAT SERVICE

Service
Value
Shipping
Quality

Date of experience: November 28, 2022

Thumbnail of user raould7
Florida
1 review
0 helpful votes
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November 23rd, 2021
Verified purchase

Ordering online was so simple. I just had to decide on which official installer and that's it.

Reason I chose this business:

I used the online site several times in the past to do my research on different tires and their performance. Very informative.

Value
Shipping
Quality

Date of experience: November 23, 2021

Thumbnail of user garyh801
California
2 reviews
0 helpful votes
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August 22nd, 2021
Verified purchase
• Updated review

Called Customer Service to ensure I was placing order correctly. Very helpful..

Reason I chose this business:

Price/Selection/Delivery

Reason I chose this product:

Based on reviews

Value
Shipping
Quality

Date of experience: August 22, 2021

Easy website to navigate
June 27th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Great prices, inventory in stock. Needed multiple tires

Date of experience: June 27, 2020

Thumbnail of user jorgel195
Puerto Rico
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase

Excellent Platform, fast delivery.
More than expected

Reason I chose this product:

Recommendation

Value
Shipping
Quality

Date of experience: August 22, 2021

Thumbnail of user lawrenceb462
California
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase
• Updated review

Great service and help by Live Chat. Easy to use website.

Value
Shipping
Quality

Date of experience: August 22, 2021

Great service and help by Live Chat
September 14th, 2020
Verified site experience
• Previous review

Great service and help by Live Chat. Easy to use website.

Date of experience: September 14, 2020

Thumbnail of user joek710
North Carolina
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase
• Updated review

Quick, precise, easy. They even accommodated a return due to my error.

I requested a return and was accommodated.

Reason I chose this business:

Selection, product comparison, price, ease of shopping.

Service
Value
Shipping
Quality

Date of experience: August 22, 2021

Quick, precise, easy
August 16th, 2021
Verified site experience
• Previous review

Date of experience: August 16, 2021

Thumbnail of user kathleenc1134
Michigan
1 review
0 helpful votes
  • Send Message
August 22nd, 2021
Verified purchase
• Updated review

Great customer service. Good prices. Fast shipping.

Reason I chose this business:

Friend referral who has used Tire Rack several times. He helped my find a good deal.

Reason I chose this product:

Good ratings for the money.

Value
Shipping
Quality

Date of experience: August 22, 2021

So far so good!
August 16th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Friend referral who has used Tire Rack several times. He helped my find a good deal.

Date of experience: August 16, 2021

Thumbnail of user leroyk47
Florida
1 review
0 helpful votes
  • Send Message
November 23rd, 2021
Verified purchase

Dependable company with reliable service each and every time I've made a purchase.

Reason I chose this business:

Purchased before.

Value
Shipping
Quality

Date of experience: November 23, 2021

Thumbnail of user bryanl171
New York
1 review
0 helpful votes
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May 8th, 2022
Verified purchase
• Updated review

Great service on first order. Returning for second set of tires. Hope they are good.

Reason I chose this business:

Easy to use site. Good selection.

Quality

Date of experience: May 8, 2022

First time purchase.
September 29th, 2021
Verified purchase
• Previous review

Great site. Very easy to navigate. Hope I like the tires!

Reason I chose this business:

Saw a TV commercial and decided to try it since I was in the market.

Value
Shipping
Quality

Date of experience: September 29, 2021

Thumbnail of user alann176
North Carolina
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase
• Updated review

Great chat support, easy to place order. Delivery as promised. Satisfied and no complaints.

Reason I chose this business:

Tech support

Reason I chose this product:

Match current tires fitted.

Value
Shipping
Quality

Date of experience: August 22, 2021

Great chat support, easy to place order
August 16th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Tech support

Date of experience: August 16, 2021

Thumbnail of user williamp2112
New Jersey
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase
• Updated review

Intuitive web design. Easy to follow. Good comparison chart/ratings.

Reason I chose this business:

Previous customer

Value
Shipping
Quality

Date of experience: August 22, 2021

Intuitive web design
August 16th, 2021
Verified site experience
• Previous review

Intuitive web design. Easy to follow.

Reason I chose this business:

Previous customer

Date of experience: August 16, 2021

Thumbnail of user paulp1741
New York
1 review
0 helpful votes
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May 6th, 2022
Verified purchase

It was so easy to order by wheels, have them delivered and work with such a great installer.

Reason I chose this business:

Who else would I choose?

Quality

Date of experience: May 6, 2022

Thumbnail of user thomasa943
North Carolina
1 review
0 helpful votes
  • Send Message
August 22nd, 2021
Verified purchase

Found the tires easily, priced very competitively and shipped same day as ordered.

Reason I chose this business:

Selection, service, price.

Reason I chose this product:

Have Bridgestone on my other vehicles.

Value
Shipping
Quality

Date of experience: August 22, 2021

Thumbnail of user jadena9
Montana
1 review
0 helpful votes
  • Send Message
August 22nd, 2021
Verified purchase

Excellent. Easy to work the website and customer service has always been very helpful.

Reason I chose this business:

It's easy, convenient and I feel like I get the best value!

Reason I chose this product:

Had great reviews for what I needed them to do.

Value
Shipping
Quality

Date of experience: August 22, 2021

Thumbnail of user sergiop101
Texas
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase
• Updated review

Painless shopping experience like every other time

Reason I chose this product:

Cost/performance

Value
Shipping
Quality

Date of experience: August 22, 2021

Painless shopping experience
August 16th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Because its easy to buy from

Date of experience: August 16, 2021

Thumbnail of user danielk1107
Texas
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase

It was an easy and overall simple process. Free shipping is a plus too.

Reason I chose this business:

I personally have had bad service with discount tire and it seems over the years they have gotten worse. They're mind set is its them or you will get a bad deal or at least in my area. I'm glad someone like Tire Rack is here to give competition and more options.

Reason I chose this product:

General AT tires are great. Smooth quite ride with a great quality tire

Value
Shipping
Quality

Date of experience: August 22, 2021

Thumbnail of user johnf3360
New York
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase

Spoke with customer service and they were great about how I get my bonus Visa credit card.

Reason I chose this business:

I have bought from them before

Reason I chose this product:

I have the same tires on my car and find them to be very good.

Service
Value
Shipping
Quality

Date of experience: August 22, 2021

Thumbnail of user scotts1888
Illinois
3 reviews
0 helpful votes
  • Send Message
November 27th, 2022
Verified purchase
• Updated review

As always, great prices, and fast shipping. This is the only place I buy tires.

Reason I chose this business:

Always buy my tires here. You guys should look into motorcycle tires to add to your business!

Value
Shipping
Quality

Date of experience: November 27, 2022

Great as always
January 8th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Long time customer

Date of experience: January 8, 2021

Thumbnail of user ronaldt208
Maryland
1 review
0 helpful votes
  • Send Message
May 8th, 2022
Verified purchase
• Updated review

Once again, my order was processed in a timely manner and delivered on time.

Reason I chose this business:

Purchased before

Reason I chose this product:

Purchased before

Quality

Date of experience: May 8, 2022

No comment
April 28th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Purchased before

Date of experience: April 28, 2022

Thumbnail of user eduardoc163
Florida
1 review
0 helpful votes
  • Send Message
August 22nd, 2021
Verified purchase
• Updated review

Great. Excellent customer service. Highly recommended. Best place to buy tires.

Excellent.

Reason I chose this business:

Past experience with Tire Rack has been good.

Reason I chose this product:

I chose this product as a replacement for a tire that could not be repaired. I file a claim with Tire Rack road Hazzard protection. What I like about purchasing tires with Tire Rack is that the Road hazzard Protection is included with the purchase of the tire.

Service
Value
Shipping
Quality

Date of experience: August 22, 2021

Great
August 16th, 2021
Verified site experience
• Previous review

Great. Excellent customer service.

Reason I chose this business:

Past experience with Tire Rack has been good.

Date of experience: August 16, 2021

Thumbnail of user vinicenth
Virginia
1 review
0 helpful votes
  • Send Message
November 22nd, 2021
Verified purchase
• Updated review

I received speedy delivery even during the holidays.

Value
Shipping
Quality

Date of experience: November 22, 2021

Easy to find what I need
November 12th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Reliable customer service

Date of experience: November 12, 2021

Thumbnail of user ronalds1189
Florida
1 review
0 helpful votes
  • Send Message
November 22nd, 2021
Verified purchase

Fast, Convenient, liked easy to find installer feature

Reason I chose this business:

Convenience and price

Value
Shipping
Quality

Date of experience: November 22, 2021

Thumbnail of user brentm691
Wisconsin
1 review
0 helpful votes
  • Send Message
November 22nd, 2021
Verified purchase

Quick and easy shopping! I liked all the payment options also!

Reason I chose this business:

Price& availability

Value
Shipping
Quality

Date of experience: November 22, 2021

Thumbnail of user williamj1394
Pennsylvania
1 review
0 helpful votes
  • Send Message
November 22nd, 2021
Verified purchase

Unbelievable price and delivery time. Tire Rack is amazing!

Reason I chose this business:

Past experience

Value
Shipping
Quality

Date of experience: November 22, 2021

Thumbnail of user tamaral187
Ohio
1 review
0 helpful votes
  • Send Message
August 21st, 2021
Verified purchase
• Updated review

Easy to navigate great selection good quality product for the price

Reason I chose this business:

Needed tires

Reason I chose this product:

Good price and I like Firestone tires

Value
Shipping
Quality

Date of experience: August 21, 2021

Easy to navigate great selection
August 15th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Needed tires

Date of experience: August 15, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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