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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,216 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26319
  • Shipping
    26281
  • Quality
    26852

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,248
Neutral
159
Negative
95
View ratings trends

Instant Feedback

469,801 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,216)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7779) customer service (1702) web site (408) shopping experience (417) delivery time (349)
Thumbnail of user haywoodm34
Maine
2 reviews
0 helpful votes
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April 12th, 2022
Verified purchase

Easy to order, helpful reviews, the correct size in stock.

Reason I chose this business:

Previous satisfactory experience

Value
Shipping
Quality

Date of experience: April 12, 2022

Thumbnail of user elizabeths3175
Pennsylvania
1 review
0 helpful votes
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November 27th, 2022
Verified purchase

Satisfied first time customer. It's great that Tire Rack offers a pick up option.

Reason I chose this business:

Availability

Value
Shipping
Quality

Date of experience: November 27, 2022

Thumbnail of user elizabethp1614
Kentucky
1 review
0 helpful votes
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April 11th, 2022
Verified purchase

Easy to navigate no pressure better prices
Quick delivery

Reason I chose this business:

Known name and price

Value
Shipping
Quality

Date of experience: April 11, 2022

Thumbnail of user dennisd762
New York
1 review
0 helpful votes
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October 29th, 2021
Verified purchase

Smooth and easy, fast shipping, great service. Thank you

Reason I chose this business:

Prices and quality

Service
Value
Shipping
Quality

Date of experience: October 29, 2021

Thumbnail of user brianc2499
California
1 review
0 helpful votes
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October 29th, 2021
Verified purchase

Easy to order and reps were very helpful. Wide selection of tires.

Reason I chose this business:

Recommended by numerous people.

Value
Shipping
Quality

Date of experience: October 29, 2021

Thumbnail of user barryr106
California
1 review
0 helpful votes
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October 30th, 2021
Verified purchase
• Updated review

A couple of issues on the order entry that needs to be corrected as it was frustrating.

Reason I chose this business:

I always by my tires from Tire Rack

Value
Shipping
Quality

Date of experience: October 30, 2021

We love Tire Rack and only buy our tires through them
November 30th, 2019
Verified site experience
• Previous review
Reason I chose this business:

Inventory selection

Date of experience: November 30, 2019

Thumbnail of user pedrot60
New Jersey
1 review
0 helpful votes
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October 30th, 2021
Verified purchase

Good price great service can't wait to install hoping they are low noise tires

Value
Shipping
Quality

Date of experience: October 30, 2021

Thumbnail of user wilfredon5
Hawaii
1 review
0 helpful votes
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October 30th, 2021
Verified purchase

Very quick and reliable options. Multiple choices to fit my needs

Reason I chose this business:

Quick easy shopping

Value
Shipping
Quality

Date of experience: October 30, 2021

Thumbnail of user josephg1361
Virginia
1 review
0 helpful votes
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October 15th, 2021
Verified purchase

Online and easy. Just the way I like it. Great price never hurts either.

Reason I chose this business:

GREAT PRICING AND OPTIONS

Value
Shipping
Quality

Date of experience: October 15, 2021

Thumbnail of user josephk1218
Illinois
1 review
0 helpful votes
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October 15th, 2021
Verified purchase

Super easy. Great service. I will be er use anyone else

Reason I chose this business:

Price and selection

Value
Shipping
Quality

Date of experience: October 15, 2021

Thumbnail of user victorf216
California
2 reviews
0 helpful votes
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March 29th, 2022
Verified purchase

It's always a good quick process here at tire rack

Reason I chose this business:

It’s always easy

Value
Shipping
Quality

Date of experience: March 29, 2022

Thumbnail of user edgarp108
DO
1 review
0 helpful votes
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March 28th, 2022
Verified purchase

Excellent service and very clear specifications of the tires

Reason I chose this business:

Friend recomended

Value
Shipping
Quality

Date of experience: March 28, 2022

Thumbnail of user jonathanl541
Pennsylvania
1 review
0 helpful votes
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October 15th, 2021
Verified purchase

Great price on winter tires, always have what I need and delivered quickly

Reason I chose this business:

Winter tires

Value
Shipping
Quality

Date of experience: October 15, 2021

Thumbnail of user williamg1803
Connecticut
1 review
0 helpful votes
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October 15th, 2021
Verified purchase

Easy to order, fast delivery, good product performance

Reason I chose this business:

I've used your company in the past

Value
Shipping
Quality

Date of experience: October 15, 2021

Thumbnail of user johng5580
Maryland
1 review
0 helpful votes
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October 29th, 2022
Verified purchase
• Updated review

Experience was awesome. Easy order. Fast delivery. Great product selection

Reason I chose this product:

Great mileage out of tires

Value
Shipping
Quality

Date of experience: October 29, 2022

Experience was Awesome
October 23rd, 2022
Verified site experience
• Previous review

Date of experience: October 23, 2022

Thumbnail of user allena160
Texas
1 review
0 helpful votes
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October 4th, 2021
Verified purchase

Very easy. Great products. I was blown away at how fast the tire got here.

Reason I chose this business:

Suggested by a friend

Value
Shipping
Quality

Date of experience: October 4, 2021

Thumbnail of user daniell1796
Pennsylvania
1 review
0 helpful votes
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March 22nd, 2022
Verified purchase

Quick and easy. Specs for products are also very clearly presented.

Reason I chose this business:

Tire Rack provides information about their products that I trust.

Value
Shipping
Quality

Date of experience: March 22, 2022

Thumbnail of user roshonndaw
South Carolina
1 review
0 helpful votes
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March 21st, 2022
Verified purchase
• Updated review

Has been easy and hassle free to get things completed

Reason I chose this business:

Was easier using since tire was purchased from there

Value
Shipping
Quality

Date of experience: March 21, 2022

Great way to buy tires at ease
July 29th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Convenient monthly payments

Date of experience: July 29, 2021

Thumbnail of user bryants75
New Jersey
1 review
0 helpful votes
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March 20th, 2022
Verified purchase

Great website and prices on parts that I was looking for.

Reason I chose this business:

You guys had the parts I needed in stock.

Value
Shipping
Quality

Date of experience: March 20, 2022

Thumbnail of user hangx
California
1 review
0 helpful votes
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March 22nd, 2022
Verified purchase

Very easy to order. Trusted authorized installers.

Reason I chose this business:

Good prices.

Value
Shipping
Quality

Date of experience: March 22, 2022

Thumbnail of user allanu12
Kansas
1 review
0 helpful votes
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March 21st, 2022
Verified purchase

I like the amount of test info and customer reports on your site to help make buying decisions.

Reason I chose this business:

Tires I chose were available today. I use your site for tire research.

Value
Shipping
Quality

Date of experience: March 21, 2022

Thumbnail of user brians2755
Virginia
1 review
0 helpful votes
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March 21st, 2022
Verified purchase

Awesome thanks! It was super easy and convenient to order. Love the free shipping too!

Value
Shipping
Quality

Date of experience: March 21, 2022

Thumbnail of user markb3365
Pennsylvania
1 review
0 helpful votes
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October 4th, 2021
Verified purchase
• Updated review

They have really good customer service that returned my call when I was having a problem.

Reason I chose this business:

Great prices

Service
Value
Shipping
Quality

Date of experience: October 4, 2021

Easy quick service and great prices!
October 3rd, 2021
Verified site experience
• Previous review

Date of experience: October 3, 2021

Thumbnail of user johng3368
Florida
1 review
0 helpful votes
  • Send Message
March 25th, 2021
Verified purchase
• Updated review

Great Lightning fast delivery along with easy Incredible service.

Whenever I contact customer service they are very friendly and helpful

Reason I chose this business:

Repeat customer for me this is the only way I buy tires shop all the branch in one place and get them delivered with lightning speed. Backed by a road hazard guarantee.

Reason I chose this product:

I chose Perelli scorpion run flats to match the tires on the vehicle. They are a high-performance tire that is standard on the BMW X6

Service
Value
Shipping
Quality

Date of experience: February 21, 2021

Great fast and easy
February 15th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Repeat customer

Date of experience: February 15, 2021

Thumbnail of user andrews1911
Maryland
1 review
0 helpful votes
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September 28th, 2021
Verified purchase

Easy to find the tire I was looking for & good price.

Reason I chose this business:

Good products

Value
Shipping
Quality

Date of experience: September 28, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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