• Bookmark

    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,205 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26318
  • Shipping
    26280
  • Quality
    26851

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,237
Neutral
159
Negative
95
View ratings trends

Instant Feedback

469,785 reviews

77
See all photos
How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,205)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7779) customer service (1702) web site (408) shopping experience (417) delivery time (349)
Thumbnail of user juditht562
Massachusetts
1 review
0 helpful votes
  • Send Message
August 13th, 2022
Verified purchase

Great website, but tires won't go on my car until fall so can't rate them.

Reason I chose this business:

Excellent inventory

Value
Shipping
Quality

Date of experience: August 13, 2022

Thumbnail of user chrisp1454
Washington
1 review
0 helpful votes
  • Send Message
August 28th, 2021
Verified purchase

Excellent all around, from inventory to customer service

Customer service was great, helped to make sure I got the right parts in time

Reason I chose this business:

Their in stock availability

Reason I chose this product:

I was looking around and they were the only site with both front and rear brake pads I was looking for.

Service
Value
Shipping
Quality

Date of experience: August 28, 2021

Thumbnail of user scottd1099
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 28th, 2021
Verified purchase

The detailed description listed of tires for my car was huge but easy to understand.

Reason I chose this business:

At first it was for time restraints. Now this is how I will shop for tires going forward.

Reason I chose this product:

The reviews and rating from Tire Rack testing made it a good fit for my needs.

Value
Shipping
Quality

Date of experience: August 28, 2021

Thumbnail of user isaach98
Pennsylvania
1 review
0 helpful votes
  • Send Message
January 15th, 2021
Verified purchase

I found every thing very easy to do online. This was my first time buying tires on line. THANKS!

Date of experience: January 15, 2021

Thumbnail of user christopherb2282
New York
1 review
0 helpful votes
  • Send Message
December 2nd, 2022
Verified purchase

It's always great shopping with TR, if that change you will read it here….

Reason I chose this business:

It quick and easy…

Value
Shipping
Quality

Date of experience: December 2, 2022

Thumbnail of user michaelh2362
California
1 review
0 helpful votes
  • Send Message
August 26th, 2021
Verified purchase
• Updated review

I was able to select a tire based on my preferences

Reason I chose this business:

I've been happy in the past

Value
Shipping
Quality

Date of experience: August 26, 2021

I was able to select a tire based on my preferences
May 25th, 2020
Verified site experience
• Previous review
Reason I chose this business:

I've been happy in the past

Date of experience: May 25, 2020

Thumbnail of user christianv170
Arizona
1 review
0 helpful votes
  • Send Message
January 17th, 2021
Verified purchase

Tires showed up in a reasonable time frame and no damage or problems

Date of experience: January 16, 2021

Thumbnail of user jeremym896
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 26th, 2021
Verified purchase
• Updated review

I always use tire rack… best place for research, availability and pricing.

Reason I chose this business:

Puncture on OEM tires on the sidewall with 78k miles

Reason I chose this product:

I’ve always driven subarus and traditionally I don’t Yokohama to be a great tire for all weather driving, feel and comfort. Road noise on these is very minimal and they feel responsive. It’s early but I feel they will treat me like all my other Yokohama’s have.

Value
Shipping
Quality

Date of experience: August 26, 2021

I always use tire rack… best place for research, availabilit...
August 20th, 2021
Verified site experience
• Previous review

I always use tire rack… best place for research, availability and pricing.

Reason I chose this business:

Puncture on OEM tires on the sidewalk with 78k miles

Date of experience: August 20, 2021

Thumbnail of user jamesd3381
Pennsylvania
1 review
0 helpful votes
  • Send Message
February 18th, 2022
Verified purchase

No problems! Online ordering was easy……………………………..

Reason I chose this business:

Had the tires I wanted in stock

Value
Shipping
Quality

Date of experience: February 18, 2022

Thumbnail of user mohammada457
Connecticut
1 review
0 helpful votes
  • Send Message
August 27th, 2021
Verified purchase
• Updated review

It was easy to navigate, sort and check out the important tire information.

Reason I chose this business:

I was looking for deal.

Reason I chose this product:

Specification for the Continental tire was attractive for that size and the rebate also helped.

Value
Shipping
Quality

Date of experience: August 27, 2021

It was easy to navigate and check the important tire...
August 20th, 2021
Verified site experience
• Previous review

It was easy to navigate and check the important tire information.

Reason I chose this business:

I was looking for better deal.

Date of experience: August 20, 2021

Thumbnail of user theodosiost
Florida
2 reviews
0 helpful votes
  • Send Message
August 26th, 2021
Verified purchase
• Updated review

This was a great addition to my garage. Plenty of room for 4 wide wheels.

Reason I chose this business:

Familiarity.

Reason I chose this product:

Great reviews.

Value
Shipping
Quality

Date of experience: August 26, 2021

It's simple for folks that know what they want
November 4th, 2019
Verified site experience
• Previous review
Reason I chose this business:

Free shipping.

Date of experience: November 4, 2019

Thumbnail of user sidneya36
Texas
1 review
0 helpful votes
  • Send Message
August 27th, 2021
Verified purchase

Fair price, excellent service, fast and on time delivery.

Reason I chose this business:

Recommended by my local Exxon station

Reason I chose this product:

These are same brand and type as the original tires

Value
Shipping
Quality

Date of experience: August 27, 2021

Thumbnail of user willien107
New York
1 review
0 helpful votes
  • Send Message
November 30th, 2022
Verified purchase

Theo was great! He assisted me choose the best tires for both of my vehicles.

Reason I chose this business:

Referred to by a friend

Value
Shipping
Quality

Date of experience: November 30, 2022

Thumbnail of user bobbym181
Kentucky
1 review
0 helpful votes
  • Send Message
January 16th, 2021
Verified purchase

Experience was solid. Nice product and quick delivery.

Date of experience: January 16, 2021

Thumbnail of user vincents565
Kentucky
1 review
0 helpful votes
  • Send Message
February 19th, 2022
Verified purchase

Like the vehicle check to confirm tire is right one. Quick delivery indicated.

Reason I chose this business:

Referred by Tesla service dept

Value
Shipping
Quality

Date of experience: February 19, 2022

Thumbnail of user jamesh3331
Virginia
1 review
0 helpful votes
  • Send Message
January 13th, 2021
Verified purchase

Good customer service. Tires received in the business days.

Date of experience: January 13, 2021

Thumbnail of user walterc266
North Carolina
1 review
0 helpful votes
  • Send Message
August 27th, 2021
Verified purchase

Tire Rack is very professional & outstanding company!

Reason I chose this business:

No question you are one of the best tire companies!

Reason I chose this product:

I like my tires very much!

Value
Shipping
Quality

Date of experience: August 27, 2021

Thumbnail of user jeffn410
Michigan
1 review
0 helpful votes
  • Send Message
January 17th, 2021
Verified purchase

Fast and safe tire installation. Professional staff. Explained procedures well.

Date of experience: January 16, 2021

Thumbnail of user justiny52
Iowa
1 review
0 helpful votes
  • Send Message
August 26th, 2021
Verified purchase

Quick delivery ordered on Friday morning showed up Monday afternoon.

Reason I chose this business:

Selection and price

Reason I chose this product:

Previous experience with that tire being excellent

Value
Shipping
Quality

Date of experience: August 26, 2021

Thumbnail of user jeffreym949
California
1 review
0 helpful votes
  • Send Message
August 27th, 2021
Verified purchase
• Updated review

Seemed fine. We will see when they arrive and fitted!

Reason I chose this business:

Shop recommended since they had no options.

Reason I chose this product:

Or a huge amount of options but these o Ed are great.

Value
Shipping
Quality

Date of experience: August 27, 2021

Seemed fine
August 21st, 2021
Verified site experience
• Previous review

Seemed fine. We will see when they arrive and fitted!

Reason I chose this business:

Shop recommended since they had no options.

Date of experience: August 21, 2021

Thumbnail of user joeo307
Virginia
1 review
0 helpful votes
  • Send Message
August 26th, 2021
Verified purchase
• Updated review

Tire Rack is the destination for car enthusiasts, they sell so much more than just tires!

Reason I chose this business:

Convenient, Fast, and Great products

Reason I chose this product:

Stoptech pads come highly recommended for dual track/street performance

Value
Shipping
Quality

Date of experience: August 26, 2021

Quick and Easy
April 15th, 2021
Verified site experience
• Previous review

Date of experience: April 15, 2021

Thumbnail of user rainerk5
California
1 review
0 helpful votes
  • Send Message
January 13th, 2021
Verified purchase

Easy to navigate through the online tool, and very fast delivery

Date of experience: January 13, 2021

Thumbnail of user garrettc95
Pennsylvania
1 review
0 helpful votes
  • Send Message
February 18th, 2022
Verified purchase
• Updated review

Good experience buying from tire rack before, so far, another one.

Reason I chose this business:

Fast, easy, and well laid out.

Value
Shipping
Quality

Date of experience: February 18, 2022

You had what I needed for an affordable price, and...
September 18th, 2021
Verified site experience
• Previous review

You had what I needed for an affordable price, and I've known of your company for years.

Reason I chose this business:

See message 1...

Date of experience: September 18, 2021

Thumbnail of user eliff
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 26th, 2021
Verified purchase
• Updated review

Great UI seeing the wheels on your car helps a lot

Reason I chose this business:

Used tire rack in the past

Reason I chose this product:

Blizzaks for winter!

Value
Shipping
Quality

Date of experience: August 26, 2021

Great UI seeing the wheels on your car helps a lot
August 20th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Used tire rack in the past

Date of experience: August 20, 2021

Thumbnail of user lynnp518
Michigan
1 review
0 helpful votes
  • Send Message
August 11th, 2022
Verified purchase

Always buy my tires here! Great! Thank you so much

Reason I chose this business:

I always buy from you

Value
Shipping
Quality

Date of experience: August 11, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

How do I know I can trust these reviews about Tire Rack?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Tire Rack?