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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,189 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26318
  • Shipping
    26280
  • Quality
    26852

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,224
Neutral
158
Negative
95
View ratings trends

Instant Feedback

469,776 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,189)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7745) customer service (1701) web site (408) shopping experience (416) delivery time (349)
Thumbnail of user richardv677
Florida
2 reviews
0 helpful votes
  • Send Message
August 27th, 2021
Verified purchase
• Updated review

Easy to follow screens. Purchase was made very easily.

Reason I chose this business:

Saw ads on TV.

Value
Shipping
Quality

Date of experience: August 27, 2021

Easy to follow screens
August 21st, 2021
Verified site experience
• Previous review
Reason I chose this business:

Saw ads on TV.

Date of experience: August 21, 2021

Thumbnail of user nathanm266
Utah
2 reviews
0 helpful votes
  • Send Message
June 11th, 2022
Verified purchase
• Updated review

Tire Rack always has what I want, with excellent service and fast shipping.

Reason I chose this business:

I have been purchasing tires from them for years

Service
Value
Shipping
Quality

Date of experience: June 11, 2022

Fast and easy
May 15th, 2020
Verified site experience
• Previous review

Fast and easy. Always use Tire Rack for my tire needs.

Reason I chose this business:

Have used in the past

Date of experience: May 15, 2020

Thumbnail of user phillipw320
California
2 reviews
0 helpful votes
  • Send Message
September 14th, 2022
Verified purchase
• Updated review

Easy to order, great price and fast delivery. Love this company.

Reason I chose this business:

Not the first time.

Value
Shipping
Quality

Date of experience: September 14, 2022

Great service
September 8th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Not the first time.

Date of experience: September 8, 2022

Thumbnail of user louisc297
New Jersey
1 review
0 helpful votes
  • Send Message
December 19th, 2021
Verified purchase
• Updated review

It was an easy shopping experience. Would purchase again.

Reason I chose this business:

Quick delivery

Service
Value
Shipping
Quality

Date of experience: December 19, 2021

Quick and easy
November 15th, 2021
Verified site experience
• Previous review

Date of experience: November 15, 2021

Thumbnail of user johnl4601
Wisconsin
1 review
0 helpful votes
  • Send Message
December 20th, 2021
Verified purchase

Easy website to navigate through. Accurate information

Reason I chose this business:

Information on product selection

Value
Shipping
Quality

Date of experience: December 20, 2021

Thumbnail of user jonathanl518
California
1 review
0 helpful votes
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August 27th, 2021
Verified purchase
• Updated review

Good experience, well done, will order from Tire Rack again in the future

Quickly addressed the issue

Reason I chose this business:

Ordered from here before

Reason I chose this product:

Good reviews

Service
Value
Shipping
Quality

Date of experience: August 27, 2021

Good experience
August 21st, 2021
Verified site experience
• Previous review
Reason I chose this business:

Ordered from here before

Date of experience: August 21, 2021

Thumbnail of user lanced91
West Virginia
1 review
0 helpful votes
  • Send Message
December 19th, 2021
Verified purchase
• Updated review

Great selection and info to help me get the right tire for my vehicle

Reason I chose this business:

Return user

Value
Shipping
Quality

Date of experience: December 19, 2021

Easy, great choices, and helpful reviews
February 14th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Third time back, great products and service and extremely convenient

Date of experience: February 14, 2021

Thumbnail of user deanh272
Minnesota
1 review
0 helpful votes
  • Send Message
August 27th, 2021
Verified purchase

Easy to use tire purchasing website. Convenient pick up at close distribution center

Reason I chose this business:

Convenience

Reason I chose this product:

American made and good snow rating

Value
Shipping
Quality

Date of experience: August 27, 2021

Thumbnail of user geneh227
North Carolina
1 review
0 helpful votes
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September 6th, 2022
Verified purchase

Easy to follow instructions and great information.

Reason I chose this business:

Have Used them several times

Value
Shipping
Quality

Date of experience: September 6, 2022

Thumbnail of user pauls2707
North Carolina
3 reviews
0 helpful votes
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August 27th, 2021
Verified purchase

Very easy to find the ideal tire for my car... great selection.
Fast delivery

Reason I chose this business:

Price/value/selection

Reason I chose this product:

Tires fit my driving needs

Value
Shipping
Quality

Date of experience: August 27, 2021

Thumbnail of user robertk3070
Illinois
1 review
0 helpful votes
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September 6th, 2022
Verified purchase

Easy to shop and had a preferred highly rated installer nearby.

Reason I chose this business:

Ease of research and ordering.

Value
Shipping
Quality

Date of experience: September 6, 2022

Thumbnail of user devenc13
Alaska
2 reviews
1 helpful vote
  • Send Message
September 2nd, 2022
Verified purchase

Easy to use and quick checkout. They had the exact item I needed.

Reason I chose this business:

I understand Tire Rack has an outstanding reputation and fair pricing.

Value
Shipping
Quality

Date of experience: September 2, 2022

Thumbnail of user josem1545
Florida
1 review
0 helpful votes
  • Send Message
June 9th, 2022
Verified purchase

I called and talked to Oscar with some questions. He is very helpful. Thanks

Reason I chose this business:

Nice wheels I found on the website

Service
Value
Shipping
Quality

Date of experience: June 9, 2022

Thumbnail of user sergeya24
Florida
1 review
0 helpful votes
  • Send Message
June 10th, 2022
Verified purchase
• Updated review

Easy to find what I need. Unmatched selection. Fast delivery.

Reason I chose this product:

Fit, reviews

Value
Shipping
Quality

Date of experience: June 10, 2022

Navigation on site a bit quirky
June 2nd, 2022
Verified site experience
• Previous review

Date of experience: June 2, 2022

Thumbnail of user jimmyd190
Georgia
1 review
0 helpful votes
  • Send Message
December 19th, 2021
Verified purchase

Good price, fast shipping,, great selection very satisfied

Reason I chose this business:

Popped up when I was looking for wheels

Value
Shipping
Quality

Date of experience: December 19, 2021

Thumbnail of user jeffreys1641
Florida
2 reviews
0 helpful votes
  • Send Message
August 27th, 2021
Verified purchase

Comparison shopping was made easy! I love the fast delivery!

Reason I chose this business:

Used before!

Value
Shipping
Quality

Date of experience: August 27, 2021

Thumbnail of user xavierk19
Virginia
2 reviews
0 helpful votes
  • Send Message
August 27th, 2021
Verified purchase
• Updated review

Superior selection of products. Great tires and fast shipping!

Reason I chose this business:

Great selection of tires and wheels.

Reason I chose this product:

Great price!

Value
Shipping
Quality

Date of experience: August 27, 2021

Quick easy and affordable
May 25th, 2021
Verified site experience
• Previous review

Date of experience: May 25, 2021

Thumbnail of user kurtb210
New York
1 review
0 helpful votes
  • Send Message
August 27th, 2021
Verified purchase
• Updated review

Received a day earlier then expected, Tires seem nice. They delivered it to the shop I needed.

Reason I chose this business:

Prices are good.

Value
Shipping
Quality

Date of experience: August 27, 2021

Hope its delivered by Friday
August 18th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Prices are good.

Date of experience: August 18, 2021

Thumbnail of user williams3969
Nebraska
1 review
0 helpful votes
  • Send Message
August 27th, 2021
Verified purchase
• Updated review

Quick and easy. I'll definitely look at buying here again

Reason I chose this business:

Availability and price

Reason I chose this product:

Price and brand name

Value
Shipping
Quality

Date of experience: August 27, 2021

Quick and easy
August 21st, 2021
Verified site experience
• Previous review
Reason I chose this business:

Availability and price

Date of experience: August 21, 2021

Thumbnail of user marylisu
Florida
1 review
0 helpful votes
  • Send Message
September 4th, 2022
Verified purchase

Easy to navigate website. Great service. Excellent delivery thank you!

I will come back

Reason I chose this business:

Because you have a wide selection of tires.

Service
Value
Shipping
Quality

Date of experience: September 4, 2022

Thumbnail of user gregm849
Louisiana
1 review
0 helpful votes
  • Send Message
August 27th, 2021
Verified purchase
• Updated review

No problems. Everything was delivered timely and the entire process went very smoothly

Reason I chose this business:

Free shipping

Reason I chose this product:

Already had these tires on vehicle

Value
Shipping
Quality

Date of experience: August 27, 2021

No problems
August 19th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Free shipping

Date of experience: August 19, 2021

Thumbnail of user aubreyl56
Texas
1 review
0 helpful votes
  • Send Message
December 20th, 2021
Verified purchase

Easy and quick to find the tires I was looking for!

Reason I chose this business:

Great prices!

Value
Shipping
Quality

Date of experience: December 20, 2021

Thumbnail of user anjelicat
New Jersey
1 review
0 helpful votes
  • Send Message
December 19th, 2021
Verified purchase
• Updated review

I wish tire rack would send out discount codes, or a holiday special

Reason I chose this business:

Ease of ordering

Value
Shipping
Quality

Date of experience: December 19, 2021

Daughters are difficult
June 16th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Tires for daughters car

Date of experience: June 16, 2020

Thumbnail of user josephi404
Florida
1 review
0 helpful votes
  • Send Message
November 24th, 2021
Verified purchase

Easy to navigate website with many options, I like it.

Reason I chose this business:

Transparent service

Value
Shipping
Quality

Date of experience: November 24, 2021

Thumbnail of user todk11
California
1 review
0 helpful votes
  • Send Message
November 22nd, 2021
Verified purchase

Saved me $800 and was easy. Hope the shipping is as efficient.

Reason I chose this business:

Cost in Alaska is unbelievable

Value
Shipping
Quality

Date of experience: November 22, 2021

Sitejabber for Business

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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