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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,189 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26318
  • Shipping
    26280
  • Quality
    26852

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,224
Neutral
158
Negative
95
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Instant Feedback

469,776 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,189)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7745) customer service (1701) web site (408) shopping experience (416) delivery time (349)
Thumbnail of user jephethc
Connecticut
1 review
0 helpful votes
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August 27th, 2021
Verified purchase

Easy access and great confirmation of services provided!

Reason I chose this business:

Referral from son

Reason I chose this product:

Excellent treadwear, temperature and traction rating for the money!

Value
Shipping
Quality

Date of experience: August 27, 2021

Thumbnail of user josephl1439
New Jersey
1 review
0 helpful votes
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November 22nd, 2021
Verified purchase

Always a easy transaction trusted company to deal with

Reason I chose this business:

Tire rack is known and trusted

Value
Shipping
Quality

Date of experience: November 22, 2021

Thumbnail of user markv508
California
1 review
0 helpful votes
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November 23rd, 2021
Verified purchase
• Updated review

Very good. Smooth transaction fast shipping easy ordering online

Value
Shipping
Quality

Date of experience: November 23, 2021

Pretty easy
January 5th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Good pricing.

Date of experience: January 5, 2021

Thumbnail of user robertn1596
Colorado
1 review
0 helpful votes
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May 8th, 2022
Verified purchase
• Updated review

Say to find the tires that were available for my Lexus-

Reason I chose this business:

Pricing / service / delivery time / no problem with any orders

Quality

Date of experience: May 8, 2022

No Problem
May 8th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Used Before

Date of experience: May 8, 2022

Thumbnail of user debras1233
Minnesota
1 review
0 helpful votes
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August 26th, 2021
Verified purchase

Great experience. Quality tires. Website was user friendly

Inquired about rebate paperwork and warranty registration

Reason I chose this business:

Used in the past

Service
Value
Shipping
Quality

Date of experience: August 26, 2021

Thumbnail of user carlosg727
Texas
1 review
0 helpful votes
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May 9th, 2022
Verified purchase
• Updated review

Good service, good service good service good service

Reason I chose this business:

Only place that have my tire

Quality

Date of experience: May 9, 2022

So far so good I expect having my tire in the time...
April 30th, 2022
Verified site experience
• Previous review

So far so good I expect having my tire in the time mention

Date of experience: April 30, 2022

Thumbnail of user kennethr598
Texas
1 review
0 helpful votes
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November 23rd, 2021
Verified purchase

It was fast and easy to use. Had plenty of options.

Reason I chose this business:

I was able to use my Firestone Card

Value
Shipping
Quality

Date of experience: November 23, 2021

Thumbnail of user michaelr4616
Georgia
1 review
0 helpful votes
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May 8th, 2022
Verified purchase
• Updated review

Excellent, but higher than several others. Delivery was perfect

Reason I chose this business:

Price, but I found better

Reason I chose this product:

Great tires

Quality

Date of experience: May 8, 2022

Sometimes confusing
May 2nd, 2022
Verified site experience
• Previous review
Reason I chose this business:

Price, but I found better8

Date of experience: May 2, 2022

Thumbnail of user deniseb1060
Illinois
1 review
0 helpful votes
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August 26th, 2021
Verified purchase

Loved the service. Very pleased with quality of merchandise

Reason I chose this business:

Awesome prices

Value
Shipping
Quality

Date of experience: August 26, 2021

Thumbnail of user brucem391
New York
2 reviews
1 helpful vote
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May 8th, 2022
Verified purchase

Everything about them is top notch, Went above and beyond to fulfill my needs,

Service
Quality

Date of experience: May 8, 2022

Thumbnail of user jonathanh968
Delaware
1 review
0 helpful votes
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May 8th, 2022
Verified purchase

The go to store for wheels and tires. Good shipping time, excellent product.

Quality

Date of experience: May 8, 2022

Thumbnail of user edwardf373
Delaware
2 reviews
0 helpful votes
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May 9th, 2022
Verified purchase

Website is easy to use. Delivered quickly. Thank you!

Reason I chose this business:

Great selection

Quality

Date of experience: May 9, 2022

Thumbnail of user riverai
New York
2 reviews
0 helpful votes
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November 29th, 2022
Verified purchase
• Updated review

Todd was excellent in helping me decide on the correct tire for my car.

Reason I chose this business:

Long time customer, great company!

Value
Shipping
Quality

Date of experience: November 29, 2022

Easy, quick and efficient site
March 19th, 2020
Verified site experience
• Previous review

Date of experience: March 19, 2020

Thumbnail of user stephenc1658
Pennsylvania
1 review
0 helpful votes
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May 8th, 2022
Verified purchase

Great selection and aid in choosing the right tires for my care.

Reason I chose this business:

Always buy my tires through Tire Rack

Quality

Date of experience: May 8, 2022

Thumbnail of user rogerv164
New York
1 review
0 helpful votes
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May 9th, 2022
Verified purchase

Found appropriate tires for my older car.

Close match to Stock Originals from the 80's.

Reason I chose this business:

Long time customet

Quality

Date of experience: May 9, 2022

Thumbnail of user frankl1131
New Jersey
1 review
0 helpful votes
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November 23rd, 2021
Verified purchase

Very helpful on selecting the right tires and at a competitive price

Reason I chose this business:

Recommended from a friend who bougth from Tire Rack

Value
Shipping
Quality

Date of experience: November 23, 2021

Thumbnail of user alexr1012
Indiana
1 review
0 helpful votes
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November 24th, 2021
Verified purchase

Quick and easy shopping experience.
Good deal at a great price.

Value
Shipping
Quality

Date of experience: November 24, 2021

Thumbnail of user stevens3016
Pennsylvania
1 review
0 helpful votes
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November 29th, 2022
Verified purchase

Straight forward website, good information on specs

Reason I chose this business:

Local tire company did not have the tires I wanted

Value
Shipping
Quality

Date of experience: November 29, 2022

Thumbnail of user patriciaw1970
New York
1 review
0 helpful votes
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May 9th, 2022
Verified purchase

Always a pleasure to do business with. You know what you're getting is quality.

Reason I chose this business:

They're the best

Quality

Date of experience: May 9, 2022

Thumbnail of user michaela3243
North Carolina
1 review
0 helpful votes
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August 26th, 2021
Verified purchase

Have not checked fitment yet but order has arrived in 3 separate deliveries.

Value
Shipping
Quality

Date of experience: August 26, 2021

Thumbnail of user stevens2194
Pennsylvania
1 review
0 helpful votes
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November 22nd, 2021
Verified purchase

Easy to navigate site. Put your vehicle info in and the options come right up.

Value
Shipping
Quality

Date of experience: November 22, 2021

Thumbnail of user hectorr128
Puerto Rico
1 review
0 helpful votes
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November 24th, 2021
Verified purchase
• Updated review

Excellent service, system and delivery. Every time that I have purchased.

Reason I chose this business:

Used previously and is excellent.

Value
Shipping
Quality

Date of experience: November 24, 2021

Excellent experience, you can find a lot of alternatives...
June 17th, 2020
Verified site experience
• Previous review

Excellent experience, you can find a lot of alternatives on the same place.

Reason I chose this business:

Previously used

Date of experience: June 17, 2020

Thumbnail of user ronaldh1077
Delaware
2 reviews
0 helpful votes
  • Send Message
May 8th, 2022
Verified purchase

This was a simple process to research selection and purchase

Reason I chose this business:

Recommended by a friend

Quality

Date of experience: May 8, 2022

Thumbnail of user thomast1760
California
1 review
0 helpful votes
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November 29th, 2022
Verified purchase

Excellent, but would have liked a chance to select different America Tire location for install

Value
Shipping
Quality

Date of experience: November 29, 2022

Thumbnail of user williamr2498
Alabama
1 review
0 helpful votes
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November 29th, 2022
Verified purchase
• Updated review

Everything was very easy to follow. Keep up the excellent services.

Reason I chose this business:

Was very satisfied was past orders.

Value
Shipping
Quality

Date of experience: November 29, 2022

Blessed
June 29th, 2022
Verified purchase
• Previous review

Everything was great. Had no problems with online availability.

Reason I chose this business:

I have used them several times before and have always been pleased

Value
Shipping
Quality

Date of experience: June 29, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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