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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,184 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26319
  • Shipping
    26281
  • Quality
    26853

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,220
Neutral
157
Negative
95
View ratings trends

Instant Feedback

469,770 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,184)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7745) customer service (1701) web site (408) shopping experience (416) delivery time (349)
Thumbnail of user joeyr93
Ohio
1 review
0 helpful votes
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August 25th, 2021
Verified purchase

It was easy to find the tires for my car and you guys are great help

Reason I chose this business:

I knew you guys had good tires

Reason I chose this product:

I like Quality tires

Value
Shipping
Quality

Date of experience: August 25, 2021

Thumbnail of user robertg1895
California
2 reviews
0 helpful votes
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August 25th, 2021
Verified purchase
• Updated review

All good except an issue with OnTrac. Not tirerack's fault, just a couple day delay on their end.

Reason I chose this business:

Repeat customer, enjoy your service.

Reason I chose this product:

To match what was on the vehicle.

Value
Shipping
Quality

Date of experience: August 25, 2021

Thanks!
October 21st, 2020
Verified site experience
• Previous review

Date of experience: October 21, 2020

Thumbnail of user coling159
Pennsylvania
1 review
0 helpful votes
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May 9th, 2022
Verified purchase

Always easy to buy and replace tires with Tire Rack

Reason I chose this business:

Replacement

Quality

Date of experience: May 9, 2022

Thumbnail of user jasons2272
Ohio
1 review
0 helpful votes
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October 30th, 2021
Verified purchase

Great very good use of site and easy to find right fitment for vehicle

Reason I chose this business:

Heard great things

Value
Shipping
Quality

Date of experience: October 30, 2021

Thumbnail of user hassane36
Canada
1 review
0 helpful votes
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November 2nd, 2021
Verified purchase

Well done… pretty straightforward… quick, i liked the installer too

Reason I chose this business:

Good reputation

Value
Shipping
Quality

Date of experience: November 2, 2021

Thumbnail of user keithw760
Pennsylvania
1 review
0 helpful votes
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November 2nd, 2021
Verified purchase

Shipping was fast. Rebates are easy to receive I will buy from tire rack again.

Value
Shipping
Quality

Date of experience: November 2, 2021

Thumbnail of user renog3
California
1 review
0 helpful votes
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November 2nd, 2021
Verified purchase

So far great prices and selection!
Easy fast online process.

Value
Shipping
Quality

Date of experience: November 2, 2021

Thumbnail of user shadc6
Wisconsin
1 review
0 helpful votes
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April 12th, 2022
Verified purchase

Fast, accurate delivery plus a fabulous price! Thank you Tire Rack

Reason I chose this business:

Best price and I have had great experiences with Tire Rack on previous orders.

Value
Shipping
Quality

Date of experience: April 12, 2022

Thumbnail of user rayannav1
New York
1 review
0 helpful votes
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October 30th, 2021
Verified purchase

Everything went fine. Tires arrived 3 days earlier than expected.

Still awaiting rebate card.

Reason I chose this business:

Colleagues at work

Value
Shipping
Quality

Date of experience: October 30, 2021

Thumbnail of user judyw861
Alaska
1 review
0 helpful votes
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October 30th, 2021
Verified purchase

Pretty easy to navigate the site. Live chat helpful

Reason I chose this business:

Recommended

Value
Shipping
Quality

Date of experience: October 30, 2021

Thumbnail of user johnv1391
Washington
1 review
0 helpful votes
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October 31st, 2021
Verified purchase

Easy to navigate website, like the comparison feature.

Reason I chose this business:

Price and free shipping

Value
Shipping
Quality

Date of experience: October 31, 2021

Thumbnail of user andrewc1531
Massachusetts
1 review
0 helpful votes
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October 30th, 2021
Verified purchase

Great website experience, tailoring choices to my specific vehicle

Reason I chose this business:

Reputation, choice, price

Value
Shipping
Quality

Date of experience: October 30, 2021

Thumbnail of user scottt1208
Ohio
2 reviews
0 helpful votes
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November 28th, 2022
Verified purchase

Was pretty painless finding good replacement tires for my truck. Fast shipping.

Reason I chose this business:

Great tires at a great price.

Value
Shipping
Quality

Date of experience: November 28, 2022

Thumbnail of user jamesg1728
Michigan
1 review
0 helpful votes
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November 28th, 2022
Verified purchase
• Updated review

Quick and easy fast. Tirerack is always on the game.

Value
Shipping
Quality

Date of experience: November 28, 2022

Delivery on time and complete
April 24th, 2020
Verified site experience
• Previous review

Easy and fast, as always. Delivery was on time. The Continental ExtremeContact Sport XL are the best pair on my car.
Quiet ride superior Traction, dry or wet, precise steering
Price to value is good

Date of experience: April 24, 2020

Thumbnail of user douglass366
Missouri
1 review
0 helpful votes
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November 1st, 2021
Verified purchase
• Updated review

Good experiences was happy with everything overall. Would recommend

Reason I chose this business:

Used before

Value
Shipping
Quality

Date of experience: November 1, 2021

Easy
April 29th, 2020
Verified site experience
• Previous review

Date of experience: April 29, 2020

Thumbnail of user markd2449
Colorado
2 reviews
0 helpful votes
  • Send Message
April 11th, 2022
Verified purchase

Easy to order, best price on the web and very fast delivery. Good transaction!

Reason I chose this business:

Lowest price

Value
Shipping
Quality

Date of experience: April 11, 2022

Thumbnail of user armandot128
Georgia
1 review
0 helpful votes
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October 31st, 2021
Verified purchase

Would like to have more info about the specs of tire.

Service
Value
Shipping
Quality

Date of experience: October 31, 2021

Thumbnail of user christopherl1076
Texas
1 review
0 helpful votes
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April 12th, 2022
Verified purchase

I was surprised at the ease of ordering and delivery to my specific shop great experience!

Reason I chose this business:

Great price ease of purchase

Value
Shipping
Quality

Date of experience: April 12, 2022

Thumbnail of user logand88
Virginia
1 review
0 helpful votes
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October 31st, 2021
Verified purchase

Easy, fast, efficient - as expected and continue to receive excellent service from TireRack

Reason I chose this business:

Repeat customer

Value
Shipping
Quality

Date of experience: October 31, 2021

Thumbnail of user johnb10077
Georgia
1 review
0 helpful votes
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November 28th, 2022
Verified purchase

Friend recommended installer was prompt and courteous

Value
Shipping
Quality

Date of experience: November 28, 2022

Thumbnail of user nicholasj195
Michigan
1 review
0 helpful votes
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November 1st, 2021
Verified purchase

Stupid easy and shipped next day to my doorstep! No other shop around me had these tires.

Reason I chose this business:

The have what I am looking for

Value
Shipping
Quality

Date of experience: November 1, 2021

Thumbnail of user stephenm1906
California
1 review
0 helpful votes
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October 31st, 2021
Verified purchase

Great website / service as always!
Thank you!
————////

Reason I chose this business:

Great history of satisfactory purchases!

Value
Shipping
Quality

Date of experience: October 31, 2021

Thumbnail of user salinam15
Michigan
1 review
0 helpful votes
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October 15th, 2021
Verified purchase

Site is easy to use and the prices are reasonable.

Reason I chose this business:

Tire financing and price

Value
Shipping
Quality

Date of experience: October 15, 2021

Thumbnail of user thomasw1916
Wisconsin
1 review
0 helpful votes
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October 14th, 2021
Verified purchase

As always excellent price and fast delivery. The best

Value
Shipping
Quality

Date of experience: October 14, 2021

Thumbnail of user rogerj97
California
1 review
0 helpful votes
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March 29th, 2022
Verified purchase
• Updated review

Easy & quick. Good delivery options with prompt shipping

Reason I chose this business:

Repeat customer

Value
Shipping
Quality

Date of experience: March 29, 2022

Got initial customer service help
February 18th, 2020
Verified site experience
• Previous review

Got initial customer service help. Finished process online. Very intuitive & easy to complete wheel/tire package.

Date of experience: February 18, 2020

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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