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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26319
  • Shipping
    26281
  • Quality
    26853

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,213
Neutral
157
Negative
95
View ratings trends

Instant Feedback

469,765 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,177)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7745) customer service (1701) web site (408) shopping experience (416) delivery time (349)
Thumbnail of user noelr80
Massachusetts
1 review
0 helpful votes
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March 21st, 2022
Verified purchase
• Updated review

I am satisfied how fast response and delivery from tire rack.

Reason I chose this business:

Tires needed

Value
Shipping
Quality

Date of experience: March 21, 2022

Excellent service always
September 26th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Always my site to order tires

Date of experience: September 26, 2021

Thumbnail of user christopherk885
Mississippi
1 review
0 helpful votes
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October 5th, 2021
Verified purchase

Great sale on product and available. The selection to chose from was large...

Reason I chose this business:

Tire available...

Value
Shipping
Quality

Date of experience: October 5, 2021

Thumbnail of user theodorec67
Florida
1 review
0 helpful votes
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February 23rd, 2021
Verified purchase
• Updated review

Back once again for another set of wheels! TireRack is my go-to!

Reason I chose this business:

I could see how the wheels will look on my car and also on other customer's vehicles. Plus, they come mounted for a seamless install.

Reason I chose this product:

I bought this exact tire/wheel set for my last car, but I was in an accident and sold them with the car. I loved the setup so much I bought it again for my new car.

Value
Shipping
Quality

Date of experience: February 23, 2021

Back once again for another set of wheels!
February 17th, 2021
Verified site experience
• Previous review

Back once again for another set of wheels! TireRack is my go-to!

Reason I chose this business:

I could see how the wheels will look on my car and also on other customer's vehicles. Plus, they come mounted for a seamless install.

Date of experience: February 17, 2021

Thumbnail of user malikh20
New York
1 review
0 helpful votes
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February 23rd, 2021
Verified purchase

I'm all about supporting local businesses but you can't beat these prices and options

Reason I chose this product:

Known name brand

Value
Shipping
Quality

Date of experience: February 23, 2021

Thumbnail of user br280
Washington
1 review
0 helpful votes
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February 23rd, 2021
Verified purchase

Great availability, decent price, and incredible shipping time. Thank you!

Reason I chose this product:

Availability

Value
Shipping
Quality

Date of experience: February 23, 2021

Thumbnail of user ernestod48
Arkansas
1 review
0 helpful votes
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March 16th, 2022
Verified purchase

Easy payment options. Extremely fast delivery. Literally less than 24 hours!

Value
Shipping
Quality

Date of experience: March 16, 2022

Thumbnail of user osoriol
Puerto Rico
1 review
0 helpful votes
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March 17th, 2022
Verified purchase
• Updated review

From purchase to delivery, pretty simple, fast and satisfying transaction

Reason I chose this business:

Vast amount of products

Value
Shipping
Quality

Date of experience: March 17, 2022

Very easy
December 27th, 2019
Verified site experience
• Previous review

Date of experience: December 27, 2019

Thumbnail of user coryr84
New Jersey
1 review
0 helpful votes
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September 26th, 2021
Verified purchase

Easy to use. Satisfied, great delivery time. Will shop again

Reason I chose this business:

Heard good things

Value
Shipping
Quality

Date of experience: September 26, 2021

Thumbnail of user kristopherl46
California
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

Ordering tires was simple and smooth. Highly recommend this site!

Reason I chose this business:

Convenient options for shipping and installation.

Value
Shipping
Quality

Date of experience: March 15, 2022

Thumbnail of user genevievem90
California
1 review
0 helpful votes
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October 29th, 2022
Verified purchase
• Updated review

It's was fine, thanks very much! The tires were delivered on time

Value
Shipping
Quality

Date of experience: October 29, 2022

It's was fine, thanks!
October 20th, 2022
Verified site experience
• Previous review

Date of experience: October 20, 2022

Thumbnail of user andrewr1281
California
1 review
0 helpful votes
  • Send Message
September 23rd, 2021
Verified purchase

Thank you so much. The tires arrived in record time, and are already on my car! Thanks again.

Reason I chose this business:

For the deals

Value
Shipping
Quality

Date of experience: September 23, 2021

Thumbnail of user donnya6
North Carolina
1 review
0 helpful votes
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March 10th, 2022
Verified purchase
• Updated review

I've used tire rack several times. They've always delivered fast and accurately!

Reason I chose this business:

Used them before with no issues

Value
Shipping
Quality

Date of experience: March 10, 2022

Easy to navigate and great options for tire installation...
October 6th, 2019
Verified site experience
• Previous review

Easy to navigate and great options for tire installation around your local area.

Reason I chose this business:

I’ve used before and it’s fast shipping. You can also compare installation prices around the area.

Date of experience: October 6, 2019

Thumbnail of user bryank141
Minnesota
1 review
0 helpful votes
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September 23rd, 2021
Verified purchase
• Updated review

Used Tire Rack for many years. Never seems to fail!

Reason I chose this business:

Best deals, convenience, etc..

Value
Shipping
Quality

Date of experience: September 23, 2021

Been using Tire Rack for quite a log time now
September 18th, 2020
Verified site experience
• Previous review

Been using Tire Rack for quite a log time now. Always happy!

Reason I chose this business:

Quick delivery. Affordable. Tire options. Reviews

Date of experience: September 18, 2020

Thumbnail of user kellyb1171
California
1 review
0 helpful votes
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September 23rd, 2021
Verified purchase

Had to enter info twice, other than that all good.

Reason I chose this business:

Prior success

Value
Shipping
Quality

Date of experience: September 23, 2021

Thumbnail of user jamesj2234
Florida
1 review
0 helpful votes
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September 24th, 2021
Verified purchase

Easy ordering. Tires supposed to be in stock for prompt delivery.

Reason I chose this business:

Local tire shops didn’t have these tires in stock.

Value
Shipping
Quality

Date of experience: September 24, 2021

Thumbnail of user davido1438
Arizona
1 review
0 helpful votes
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March 8th, 2022
Verified purchase

Easy to work with and had the best price I could find.

Reason I chose this business:

Yes fast and easy

Value
Shipping
Quality

Date of experience: March 8, 2022

Thumbnail of user brianw1721
Montana
2 reviews
0 helpful votes
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March 7th, 2022
Verified purchase

Great options for the vehicle that we have. And they look absolutely phenomenal

Value
Shipping
Quality

Date of experience: March 7, 2022

Thumbnail of user joelm373
Oregon
1 review
0 helpful votes
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March 16th, 2021
Verified purchase

Great experience all around - easy to order and tires arrived a day early!

Value
Shipping
Quality

Date of experience: February 12, 2021

Thumbnail of user tanonb
Maryland
1 review
0 helpful votes
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March 9th, 2022
Verified purchase

Well sorted inventory and products were easy to find

Service
Value
Shipping
Quality

Date of experience: March 9, 2022

Thumbnail of user tonyb719
Massachusetts
1 review
0 helpful votes
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February 11th, 2021
Verified purchase

Excellent experience super low price and shipping was blazing fast.

Reason I chose this business:

Good reputation

Value
Shipping
Quality

Date of experience: February 11, 2021

Thumbnail of user kellenc9
Colorado
1 review
0 helpful votes
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March 7th, 2022
Verified purchase

Everything was fine. I experienced no problems getting the tire

Reason I chose this business:

I was told to by the technician at Firestone

Value
Shipping
Quality

Date of experience: March 7, 2022

Thumbnail of user jemilliag
Maine
1 review
0 helpful votes
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March 9th, 2022
Verified purchase

Fast service and had the tires I needed! Thank you!

Reason I chose this business:

I heard about them on TV.

Value
Shipping
Quality

Date of experience: March 9, 2022

Thumbnail of user chalesw
Tennessee
1 review
0 helpful votes
  • Send Message
September 15th, 2021
Verified purchase
• Updated review

Easy website to navigate and great selection. Also, excellent customer service.

Selected the rear incorrect size front tire and customer service contacted me prior to processing. They straightened out my error in minutes and tires arrived three days later as promised

Reason I chose this business:

Easy to understand what is available and cost competitive

Reason I chose this product:

Needed all weather performance and excellent dry traction.

Service
Value
Shipping
Quality

Date of experience: September 15, 2021

Like seeing what is in stock and available
September 9th, 2021
Verified site experience
• Previous review

Date of experience: September 9, 2021

Thumbnail of user peterc1355
New York
1 review
0 helpful votes
  • Send Message
September 16th, 2021
Verified purchase

Excellent price and ease of ordering, delivered to my home. Makes it simple.

Value
Shipping
Quality

Date of experience: September 16, 2021

Thumbnail of user michaelf2846
Florida
1 review
0 helpful votes
  • Send Message
September 1st, 2021
Verified purchase
• Updated review

Easy as it gets. Always pleased with the service. I'll be back.

Reason I chose this business:

Previous customer

Value
Shipping
Quality

Date of experience: September 1, 2021

Easy as it gets
August 26th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Previous customer

Date of experience: August 26, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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