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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,176 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2978
  • Value
    26319
  • Shipping
    26281
  • Quality
    26853

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,212
Neutral
157
Negative
95
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Instant Feedback

469,761 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,176)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7745) customer service (1701) web site (408) shopping experience (416) delivery time (349)
Thumbnail of user davidd4288
California
1 review
0 helpful votes
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August 15th, 2022
Verified purchase

It was easy and Quick time to bring me my tires thanks

Reason I chose this business:

Because have a good deals

Value
Shipping
Quality

Date of experience: August 15, 2022

Thumbnail of user johnnieb67
Mississippi
1 review
0 helpful votes
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August 30th, 2021
Verified purchase

Shipping was fast and quick.
They are Very professional.

Reason I chose this business:

I chose Tire Rack because of the price difference from others.

Reason I chose this product:

The same tires that’s already on my car.

Value
Shipping
Quality

Date of experience: August 30, 2021

Thumbnail of user jakeh171
California
1 review
0 helpful votes
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February 22nd, 2021
Verified purchase

Expectations were met with delivery and installation

Date of experience: January 21, 2021

Thumbnail of user stacyd171
California
2 reviews
0 helpful votes
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August 30th, 2021
Verified purchase
• Updated review

Very easy to get exactly what I need for my specific needs.

Reason I chose this business:

Best prices around

Reason I chose this product:

Best snow rated tire in my opinion.

Value
Shipping
Quality

Date of experience: August 30, 2021

Very easy to get exactly what I need for my specific...
August 24th, 2021
Verified site experience
• Previous review

Very easy to get exactly what I need for my specific needs.

Reason I chose this business:

Best prices around

Date of experience: August 24, 2021

Thumbnail of user nickv235
New Jersey
1 review
0 helpful votes
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February 21st, 2021
Verified purchase

Tires came straight to my door in under a day from the order I'm very satisfied

Date of experience: January 20, 2021

Thumbnail of user javierp88
Texas
1 review
0 helpful votes
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August 31st, 2021
Verified purchase

Nice staff! Great delivery tracking and time! I'm happy overall

Value
Shipping
Quality

Date of experience: August 31, 2021

Thumbnail of user twane2
Maryland
1 review
0 helpful votes
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August 31st, 2021
Verified purchase
• Updated review

Great shopping experience, website was very informative to aid with my purchase

Reason I chose this business:

Loyal Customer

Reason I chose this product:

I have these Michelin Pilots All Season S4's on another car and they are excellent. These Michelins now come in the size I needed and were only $100 more than the Yokohamas I was replacing.

Value
Shipping
Quality

Date of experience: August 31, 2021

Great shopping experience, website was very informative...
October 27th, 2019
Verified site experience
• Previous review

Great shopping experience, website was very informative to aid with my purchase

Reason I chose this business:

Loyal Customer

Date of experience: October 27, 2019

Thumbnail of user carlosm977
Connecticut
1 review
0 helpful votes
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December 5th, 2022
Verified purchase
• Updated review

Great experience would recommend! Taggart was very helpful.

Reason I chose this business:

Recommend by friends

Service
Value
Shipping
Quality

Date of experience: December 5, 2022

Great experience
December 5th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Recommend by friends

Date of experience: December 5, 2022

Thumbnail of user marlonb107
Oregon
1 review
0 helpful votes
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August 31st, 2021
Verified purchase
• Updated review

Very quick and easy. I was able to reorder the same product in a matter of minutes.

Reason I chose this business:

Found what I needed.

Reason I chose this product:

I have had these tires before.

Value
Shipping
Quality

Date of experience: August 31, 2021

Very quick and easy
July 10th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Found what I needed.

Date of experience: July 10, 2021

Thumbnail of user oa10
California
1 review
0 helpful votes
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January 21st, 2021
Verified purchase

Items in stock & delivered (overnight) as advertised.

Date of experience: January 21, 2021

Thumbnail of user nicolasv50
Oregon
1 review
0 helpful votes
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August 31st, 2021
Verified purchase
• Updated review

Great selection, the reviews and stats where very helpful

Reason I chose this product:

Price and review stats

Value
Shipping
Quality

Date of experience: August 31, 2021

Great selection, the reviews and stats where very helpful
August 25th, 2021
Verified site experience
• Previous review

Date of experience: August 25, 2021

Thumbnail of user johnr3186
California
1 review
0 helpful votes
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January 21st, 2021
Verified purchase

Always have had good service and super fast shipping from tire rack!

Date of experience: January 21, 2021

Thumbnail of user isabelll2
Wisconsin
1 review
0 helpful votes
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August 31st, 2021
Verified purchase

Reasonable price. Amazing time delivery. Overall wonderful

Value
Shipping
Quality

Date of experience: August 31, 2021

Thumbnail of user melissas1846
Connecticut
1 review
0 helpful votes
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August 31st, 2021
Verified purchase
• Updated review

A++. Easy user friendly site. Great information provided on each tire to compare

Reason I chose this business:

Cost/payment options

Value
Shipping
Quality

Date of experience: August 31, 2021

A++
August 25th, 2021
Verified site experience
• Previous review

A++. Easy user friendly site. Great information provided on each tire to compare

Reason I chose this business:

Cost/payment options

Date of experience: August 25, 2021

Thumbnail of user matthewa326
Pennsylvania
1 review
0 helpful votes
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February 22nd, 2021
Verified purchase

Good price and fast delivery as usual. If only they came with warm weather!

Date of experience: January 21, 2021

Thumbnail of user joelc423
North Carolina
1 review
0 helpful votes
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January 20th, 2021
Verified purchase

Tires arrived in a few days? Installed the next day. Easy process.

Date of experience: January 20, 2021

Thumbnail of user rickr648
Oklahoma
1 review
0 helpful votes
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January 20th, 2021
Verified purchase

Easy to order and quick free delivery. Good selection of tires.

Date of experience: January 20, 2021

Thumbnail of user andym677
Michigan
1 review
0 helpful votes
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August 31st, 2021
Verified purchase

Ordered these tires and had them within a couple days.

Reason I chose this business:

Simple tire didn’t have anything in stock that I wanted

Reason I chose this product:

Great price for what you get!

Value
Shipping
Quality

Date of experience: August 31, 2021

Thumbnail of user royc327
California
1 review
0 helpful votes
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January 18th, 2021
Verified purchase

Perfect order, delivery address change support, and follow-up

Date of experience: January 18, 2021

Thumbnail of user keenar1
Illinois
1 review
0 helpful votes
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August 31st, 2021
Verified purchase
• Updated review

Overall great experience. Will shop at tirerack when the time comes

Reason I chose this business:

Price. Tire availability.

Service
Value
Shipping
Quality

Date of experience: August 31, 2021

Thank you
August 25th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Price. Tire availability.

Date of experience: August 25, 2021

Thumbnail of user jamest1998
Pennsylvania
1 review
0 helpful votes
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August 30th, 2021
Verified purchase

Ordered online going exactly what I wanted and received my order within 2 days.

Reason I chose this product:

Dependable and price

Value
Shipping
Quality

Date of experience: August 30, 2021

Thumbnail of user austint91
California
1 review
0 helpful votes
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February 21st, 2021
Verified purchase

Great prices, free next day shipping and overall excellent experience!

Date of experience: January 20, 2021

Thumbnail of user jayt169
Texas
1 review
0 helpful votes
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December 6th, 2022
Verified purchase
• Updated review

Everything good, except price increase and NO customer loyalty/frequent buyer program.

Reason I chose this business:

Previous customer

Value
Shipping
Quality

Date of experience: December 6, 2022

Same as usual
October 21st, 2019
Verified site experience
• Previous review

Same as usual. Great service.

Reason I chose this business:

Long-term customer

Date of experience: October 21, 2019

Thumbnail of user shawnf291
Georgia
1 review
0 helpful votes
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August 16th, 2022
Verified purchase

Great selection, easy ordering. Will do business with you again.

Reason I chose this business:

Availability of unusual tire size and pricing help a lot!

Value
Shipping
Quality

Date of experience: August 16, 2022

Thumbnail of user justink333
Ohio
1 review
0 helpful votes
  • Send Message
August 31st, 2021
Verified purchase

Easy to order online and had a quick delivery time.

Reason I chose this business:

Better prices than in store and I’ve used TR in the past with no issues.

Reason I chose this product:

Because the michelin ps4s were out of my price range :(

Value
Shipping
Quality

Date of experience: August 31, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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