• Bookmark

    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2977
  • Value
    26318
  • Shipping
    26280
  • Quality
    26852

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,200
Neutral
157
Negative
95
View ratings trends

Instant Feedback

469,751 reviews

77
See all photos
How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,164)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7745) customer service (1701) web site (408) shopping experience (416) delivery time (349)
Thumbnail of user gregf312
Massachusetts
1 review
0 helpful votes
  • Send Message
August 31st, 2021
Verified purchase

Tires were in stock and delivered the next day! Fantastic!

Reason I chose this business:

Great prices, great selection, fast shipping

Reason I chose this product:

Reputation and customer feedback

Value
Shipping
Quality

Date of experience: August 31, 2021

Thumbnail of user josephc2761
Hawaii
1 review
0 helpful votes
  • Send Message
February 22nd, 2022
Verified purchase

Friendly and knowledgeable salesperson. Thanks. Delivery was fast

Reason I chose this business:

Fast delivery

Value
Shipping
Quality

Date of experience: February 22, 2022

Thumbnail of user markr1686
California
2 reviews
0 helpful votes
  • Send Message
December 5th, 2022
Verified purchase
• Updated review

Easy to use, rebates easily accessible, great selection.

Reason I chose this business:

Ease of purchase from my last purchase and selection of tires available.

Value
Shipping
Quality

Date of experience: December 5, 2022

Set of Goodyear Tires
April 6th, 2022
Verified purchase
• Previous review

Process was surprisingly easy, price was the best I could find, tire were available for quick delivery, and partner installation service was with a good, local company.

Reason I chose this business:

Overall price, tire availability, free shipping to local installer.

Value
Shipping
Quality

Date of experience: April 6, 2022

Thumbnail of user kimberlyt479
New York
1 review
0 helpful votes
  • Send Message
January 20th, 2021
Verified purchase

Super fast delivery. Easy ordering. Just had tires put on so too soon for a review

Date of experience: January 20, 2021

Thumbnail of user herbertm112
Arkansas
1 review
0 helpful votes
  • Send Message
December 6th, 2022
Verified purchase

Always a pleasure dealing with Tire Rack...good product, great price, and in stock.

Reason I chose this business:

Repeat customer.

Value
Shipping
Quality

Date of experience: December 6, 2022

Thumbnail of user bassw
Missouri
1 review
0 helpful votes
  • Send Message
August 12th, 2022
Verified purchase

Great site - recommend for quality product, fair price, and easy shopping experience

Value
Shipping
Quality

Date of experience: August 12, 2022

Thumbnail of user meshiaw1
Tennessee
1 review
0 helpful votes
  • Send Message
February 21st, 2021
Verified purchase

Awesome customer service, speedy delivery, great availability in tire brands and sizes.

Date of experience: January 20, 2021

Thumbnail of user ericw1624
Arizona
1 review
0 helpful votes
  • Send Message
September 11th, 2022
Verified purchase

Not a big fan of your woke employees pictures you provide.

Reason I chose this business:

Nothing special

Value
Shipping
Quality

Date of experience: August 12, 2022

Thumbnail of user davidl3632
California
1 review
0 helpful votes
  • Send Message
August 30th, 2021
Verified purchase

Easy to find what I need in first tier automotive supplies/parts/tires.

Reason I chose this business:

Pastexperiences have made mea returning customer. Over and over.

Reason I chose this product:

PIAA makes the best of silicon wiper blades.

Value
Shipping
Quality

Date of experience: August 30, 2021

Thumbnail of user alanm842
Indiana
2 reviews
0 helpful votes
  • Send Message
February 21st, 2022
Verified purchase
• Updated review

The process was easy since I had purchased 4 tires only 2 months prior.

Reason I chose this business:

Replacement for a damaged tire

Value
Shipping
Quality

Date of experience: February 21, 2022

Miata
December 21st, 2021
Verified purchase
• Previous review

Reviewing the tires and placing the order was seamless.

Value
Shipping
Quality

Date of experience: December 21, 2021

Thumbnail of user tiffanya279
Florida
1 review
0 helpful votes
  • Send Message
August 30th, 2021
Verified purchase

The tires shipped fast and fit my car perfect, will be buying again.

Reason I chose this business:

They're the best!

Reason I chose this product:

Needed new tires

Value
Shipping
Quality

Date of experience: August 30, 2021

Thumbnail of user bruceb1442
Pennsylvania
1 review
0 helpful votes
  • Send Message
December 5th, 2022
Verified purchase

I have always enjoyed the good service from Tire Rack.

Reason I chose this business:

Good purchase experience and prices in the past.

Value
Shipping
Quality

Date of experience: December 5, 2022

Thumbnail of user jessicas2284
Texas
1 review
0 helpful votes
  • Send Message
August 30th, 2021
Verified purchase

Good experience over all. I have come to expect nothing less.

Reason I chose this business:

Chosen in the past. Able to choose the tires I want and keep the shops honest

Reason I chose this product:

Best in class for the size.

Value
Shipping
Quality

Date of experience: August 30, 2021

Thumbnail of user tylerb706
Pennsylvania
1 review
0 helpful votes
  • Send Message
September 23rd, 2022
Verified purchase

Easy to use site. Usually cheapest price for tires.

Reason I chose this business:

Cheapest place for tires. Free shipping.

Value
Shipping
Quality

Date of experience: September 23, 2022

Thumbnail of user jimmyg131
Pennsylvania
1 review
0 helpful votes
  • Send Message
January 20th, 2021
Verified purchase

Perfect and smooth an excellent experience I'll do it again for sure

Date of experience: January 20, 2021

Thumbnail of user jamesb2403
Georgia
2 reviews
0 helpful votes
  • Send Message
February 20th, 2022
Verified purchase

All specs were available. Selection process was great

Reason I chose this business:

Have bought from Tire Rack before and got my order super fast.

Value
Shipping
Quality

Date of experience: February 20, 2022

Thumbnail of user mariar1280
California
1 review
0 helpful votes
  • Send Message
February 21st, 2021
Verified purchase

My tires arrived the next day! Super easy and fast. Will use over Costco again.

Date of experience: January 20, 2021

Thumbnail of user robertm6768
New York
1 review
0 helpful votes
  • Send Message
September 13th, 2022
Verified purchase

Found the tires I wanted in stock, with fast, free shipment.

Reason I chose this business:

Cost and availability

Value
Shipping
Quality

Date of experience: August 14, 2022

Thumbnail of user deannab247
New York
1 review
0 helpful votes
  • Send Message
August 30th, 2021
Verified purchase

Easy shopping. Price is right, best I could find on these tires.

Reason I chose this business:

Best prices

Reason I chose this product:

I have purchased this brand before and am very pleased with them

Value
Shipping
Quality

Date of experience: August 30, 2021

Thumbnail of user donnaf706
Connecticut
1 review
0 helpful votes
  • Send Message
February 20th, 2021
Verified purchase

Fast and friendly use for the system to put order in

Date of experience: January 19, 2021

Thumbnail of user adamf728
California
1 review
0 helpful votes
  • Send Message
November 16th, 2022
Verified purchase

Low price. Easy service. I recommend these tires for all year! If you like drive off pavement

Value
Shipping
Quality

Date of experience: November 16, 2022

Thumbnail of user samuelk192
Montana
1 review
0 helpful votes
  • Send Message
August 31st, 2021
Verified purchase
• Updated review

Easy, simple, trustworthy and this wants me to have 50 characters

Reason I chose this business:

Ease, price, coincidence in service

Value
Shipping
Quality

Date of experience: August 31, 2021

Easy, simple, trustworthy
August 24th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Ease, price, coincidence in service

Date of experience: August 24, 2021

Thumbnail of user johnk1816
New York
1 review
0 helpful votes
  • Send Message
August 31st, 2021
Verified purchase
• Updated review

Very pleased with service Tire Rack offers. Been a customer for several years.

Reason I chose this business:

Initially due to pricing.

Reason I chose this product:

Research/reading/ratings

Value
Shipping
Quality

Date of experience: August 31, 2021

Excellent experience
March 11th, 2020
Verified site experience
• Previous review

Date of experience: March 11, 2020

Thumbnail of user victoro133
South Dakota
1 review
0 helpful votes
  • Send Message
August 30th, 2021
Verified purchase

Everything went well, first I order wheels then months later tires

Value
Shipping
Quality

Date of experience: August 30, 2021

Thumbnail of user jonathanf271
Texas
1 review
0 helpful votes
  • Send Message
January 17th, 2021
Verified purchase

Was great! Tires are awesome, fast delivery, easy site to navigate. Thank you.

Date of experience: January 17, 2021

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

How do I know I can trust these reviews about Tire Rack?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Tire Rack?