• Bookmark

    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2977
  • Value
    26318
  • Shipping
    26280
  • Quality
    26852

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,200
Neutral
157
Negative
95
View ratings trends

Instant Feedback

469,751 reviews

77
See all photos
How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,164)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7745) customer service (1701) web site (408) shopping experience (416) delivery time (349)
Thumbnail of user naiomir1
Rhode Island
2 reviews
0 helpful votes
  • Send Message
January 19th, 2021
Verified purchase

Next day shipping, life saver! Using this site for future needs

Date of experience: January 19, 2021

Thumbnail of user chads400
South Carolina
1 review
0 helpful votes
  • Send Message
August 30th, 2021
Verified purchase
• Updated review

Easy and fast. Many options to choose from. Love the actual customer feedback.

Reason I chose this business:

Great past experiences

Reason I chose this product:

Price and availability.

Value
Shipping
Quality

Date of experience: August 30, 2021

Easy and fast
July 18th, 2020
Verified site experience
• Previous review

Easy and fast. Many options to choose from. Love the actual customer feedback.

Reason I chose this business:

Great past experiences

Date of experience: July 18, 2020

Thumbnail of user clayw87
Canada
1 review
0 helpful votes
  • Send Message
November 16th, 2022
Verified purchase

From researching, selecting to checkout and shipping it was a very smooth process.

Reason I chose this business:

The tires I wanted weren't available locally.

Value
Shipping
Quality

Date of experience: November 16, 2022

Thumbnail of user benjaminb461
Georgia
1 review
0 helpful votes
  • Send Message
August 31st, 2021
Verified purchase

Easy very affordable and expert tire change with other services ar discounted prices

Tires were delivered separately

Reason I chose this product:

Price and free shipping no hassle

Service
Value
Shipping
Quality

Date of experience: August 31, 2021

Thumbnail of user andrewm1390
Maryland
1 review
0 helpful votes
  • Send Message
August 29th, 2021
Verified purchase
• Updated review

Found the tires I wanted at a good price. Shipping was much faster than expected

Reason I chose this business:

Best place to look for tires

Value
Shipping
Quality

Date of experience: August 29, 2021

Found the tires I wanted at a good price
January 27th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Best place to look for tires

Date of experience: January 27, 2021

Thumbnail of user alih324
Pennsylvania
1 review
0 helpful votes
  • Send Message
February 21st, 2021
Verified purchase

Great communication, super quick shipping and delivery. Highly recommend.

Date of experience: January 20, 2021

Thumbnail of user christopherb2061
Tennessee
1 review
0 helpful votes
  • Send Message
August 12th, 2022
Verified purchase

Super easy to navigate and find what I needed quickly!

Reason I chose this business:

I have had multiple friends and family use tire rack in the last.

Value
Shipping
Quality

Date of experience: August 12, 2022

Thumbnail of user valeriek159
Pennsylvania
1 review
0 helpful votes
  • Send Message
February 21st, 2021
Verified purchase

Very good and efficient arrived before the scheduled due date

Date of experience: January 20, 2021

Thumbnail of user shaek6
Louisiana
1 review
0 helpful votes
  • Send Message
January 19th, 2021
Verified purchase

Paul was extremely helpful, tires received on time!

Date of experience: January 19, 2021

Thumbnail of user sapphirea2
Louisiana
1 review
0 helpful votes
  • Send Message
January 17th, 2021
Verified purchase

Got my order all the way in Hawaii 2 days after it was placed!

Date of experience: January 17, 2021

Thumbnail of user vinces85
Iowa
1 review
0 helpful votes
  • Send Message
January 17th, 2021
Verified purchase

Delivered with no problems. Fast service. Received in 2 days.

Date of experience: January 17, 2021

Thumbnail of user josev494
California
1 review
0 helpful votes
  • Send Message
September 29th, 2021
Verified purchase

Easy to order, people very helpful can't beat their prices.

Reason I chose this business:

I’ve been buying from this company for the last seven years.

Reason I chose this product:

Following the recommendation according to the brand and car model.

Value
Shipping
Quality

Date of experience: August 30, 2021

Thumbnail of user eliseop9
New York
2 reviews
0 helpful votes
  • Send Message
December 5th, 2022
Verified purchase

Very clear information and easy to navigate website, helpful chatting staff

Reason I chose this business:

Ease of purchasing all my items together and already assembled... rims, tires & sensors

Service
Value
Shipping
Quality

Date of experience: December 5, 2022

Thumbnail of user christopherm1643
New York
1 review
0 helpful votes
  • Send Message
August 29th, 2021
Verified purchase
• Updated review

Website is easy to navigate and provides good info

Reason I chose this business:

Installer recommended to match existing tires

Reason I chose this product:

I needed to replace a tire after a puncture. I also realized that my other front tire was worn enough to need replacing and decided to do both at the same time. The rears we're still ok for now, but I'll probably order the matching tires after the winter.

Value
Shipping
Quality

Date of experience: August 29, 2021

Website is easy to navigate and provides good info
August 22nd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Installer recommended to match existing tires

Date of experience: August 22, 2021

Thumbnail of user marcs427
Florida
1 review
0 helpful votes
  • Send Message
August 30th, 2021
Verified purchase

Better notifying installers of the agreed install price.

Still waiting for final outcome

Reason I chose this business:

Ease and price

Reason I chose this product:

Similar to tires I have

Service
Value
Shipping
Quality

Date of experience: August 30, 2021

Thumbnail of user paulk1531
North Carolina
1 review
0 helpful votes
  • Send Message
August 29th, 2021
Verified purchase
• Updated review

Very satisfied. Would gladly shop from them again.

Reason I chose this business:

Positive experiences in the past.

Reason I chose this product:

Great info pre-purchase. Good prices. Great service. Enough said.

Value
Shipping
Quality

Date of experience: August 29, 2021

Very satisfied
August 23rd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Positive experiences in the past.

Date of experience: August 23, 2021

Thumbnail of user susana1972
Nevada
1 review
0 helpful votes
  • Send Message
August 15th, 2022
Verified purchase

Great customer service, they answered all my questions will buy again

Reason I chose this business:

My husband suggested

Service
Value
Shipping
Quality

Date of experience: August 15, 2022

Thumbnail of user markl2000
New Jersey
1 review
0 helpful votes
  • Send Message
August 29th, 2021
Verified purchase

Very easy and was surprise on how quick the tire came in

Value
Shipping
Quality

Date of experience: August 29, 2021

Thumbnail of user gerhardr17
New Jersey
1 review
0 helpful votes
  • Send Message
August 30th, 2021
Verified purchase
• Updated review

Great Price many options, incredible fast shipment

Reason I chose this business:

Price, selection, service

Reason I chose this product:

Price, reviews and high expectations!

Value
Shipping
Quality

Date of experience: August 30, 2021

Great Price many options!
August 24th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Price, selection, service

Date of experience: August 24, 2021

Thumbnail of user stewartg60
New York
2 reviews
0 helpful votes
  • Send Message
August 13th, 2022
Verified purchase

It was a simple and quick process. I would definitely recommend using tire rack

Reason I chose this business:

Watching F1

Value
Shipping
Quality

Date of experience: August 13, 2022

Thumbnail of user codyh157
Alabama
1 review
0 helpful votes
  • Send Message
August 30th, 2021
Verified purchase

Satisfied. Please enter at least 50 characters *******

Reason I chose this business:

Ease of use

Value
Shipping
Quality

Date of experience: August 30, 2021

Thumbnail of user kevink2245
Rhode Island
1 review
0 helpful votes
  • Send Message
November 16th, 2022
Verified purchase

Bernie was very helpful with the winter tire package suggestions. Thanks

Reason I chose this business:

I've been a customer of Tire Rack for 25 years.

Value
Shipping
Quality

Date of experience: November 16, 2022

Thumbnail of user jackh794
Texas
3 reviews
0 helpful votes
  • Send Message
August 29th, 2021
Verified purchase
• Updated review

Very easy, great confirmation of right tire(s). Putt in three vehicle selected OEM and done

Reason I chose this business:

Dependable service

Value
Shipping
Quality

Date of experience: August 29, 2021

Very easy, great confirmation of right tire(s)
August 23rd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Dependable service

Date of experience: August 23, 2021

Thumbnail of user lisab4044
Maryland
1 review
0 helpful votes
  • Send Message
August 13th, 2022
Verified purchase

All good from start to finish. Would definitely recommend!

Reason I chose this business:

Recommendation from mechanic

Value
Shipping
Quality

Date of experience: August 13, 2022

Thumbnail of user arthurr186
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 30th, 2021
Verified purchase
• Updated review

Simple and effective ordering process. Very fast shipping

Reason I chose this business:

Price and technical assistance

Reason I chose this product:

Needed new tires; Tirerack had good selection and confirmed size and tire type required for my vehicle.

Value
Shipping
Quality

Date of experience: August 30, 2021

Simple and effective ordering process
August 24th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Price and technical assistance

Date of experience: August 24, 2021

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

How do I know I can trust these reviews about Tire Rack?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Tire Rack?