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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,122 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2976
  • Value
    26316
  • Shipping
    26278
  • Quality
    26850

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,160
Neutral
155
Negative
95
View ratings trends

Instant Feedback

469,691 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,122)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7745) customer service (1701) web site (408) shopping experience (416) delivery time (349)
Thumbnail of user ellenk63
Illinois
1 review
0 helpful votes
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June 14th, 2022
Verified purchase
• Updated review

Repeat customer because of user friendly site, good prices, and fast, free shipping.

Reason I chose this business:

Same reason as above.

Value
Shipping
Quality

Date of experience: June 14, 2022

Easy to order!
September 15th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Price, reviews helpful

Date of experience: September 15, 2021

Thumbnail of user jamalh35
Mississippi
1 review
0 helpful votes
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October 11th, 2022
Verified purchase
• Updated review

Easy. Helpful. Responsive. Road hazard. Great delivery time.

Reason I chose this business:

Road Hazard.

Value
Shipping
Quality

Date of experience: October 11, 2022

Extremely easy
September 7th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Extremely easy.

Date of experience: September 7, 2021

Thumbnail of user williams4413
Florida
1 review
0 helpful votes
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December 22nd, 2021
Verified purchase

I've been told these tires were out of stock so I sure hope you can supply one for me.

Reason I chose this business:

I googled Goodyear tires and was directed here.

Value
Shipping
Quality

Date of experience: December 22, 2021

Thumbnail of user sencers
New York
1 review
0 helpful votes
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October 3rd, 2022
Verified purchase

The tires came in very fast. Good experience all over.

Reason I chose this business:

They've always been a good seller

Value
Shipping
Quality

Date of experience: October 3, 2022

Thumbnail of user edwind153
Illinois
1 review
0 helpful votes
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October 3rd, 2022
Verified purchase

Helped me make a well informed decision on my tires.

Reason I chose this business:

Used before - everything worked out fine - so I am back!

Value
Shipping
Quality

Date of experience: October 3, 2022

Thumbnail of user williamv787
Indiana
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

Easy to use the site. Product was exactly as described. And really quick turnaround!

Reason I chose this business:

Price and convenience

Value
Shipping
Quality

Date of experience: June 14, 2022

Thumbnail of user anthonye669
Colorado
2 reviews
0 helpful votes
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October 3rd, 2022
Verified purchase
• Updated review

Purchased tires in the past and love Tire Rack system

Reason I chose this business:

Past customer

Value
Shipping
Quality

Date of experience: October 3, 2022

Tires for Toyota
September 25th, 2021
Verified purchase
• Previous review

First time buyer no stress from sales people made a appointment in and out in one hour.

Reason I chose this business:

Different change

Value
Shipping
Quality

Date of experience: September 25, 2021

Thumbnail of user justind413
Virginia
1 review
0 helpful votes
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September 1st, 2021
Verified purchase
• Updated review

I honestly love Tire Rack. Best selection. Great prices. And shipped free to my house?! A+

Reason I chose this business:

Great tire selection at great prices. Easy ordering.

Reason I chose this product:

High ratings, including high user ratings, at a good price.

Value
Shipping
Quality

Date of experience: September 1, 2021

You guys make it easy
August 24th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Great tire selection at great prices. Easy ordering.

Date of experience: August 24, 2021

Thumbnail of user jasong1384
Maryland
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

Everything showed up on time and in good condition

Reason I chose this business:

You’re the only place with these coilovers in stock, and also the cheapest.

Value
Shipping
Quality

Date of experience: June 14, 2022

Thumbnail of user kellyd831
Georgia
1 review
0 helpful votes
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June 14th, 2022
Verified purchase
• Updated review

Quick and easy. Third set of tires I have purchased from Tire Rack.

Reason I chose this business:

Previous purchases.

Value
Shipping
Quality

Date of experience: June 14, 2022

Quick, simple and really good prices
July 6th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Best Prices and shipping to my town.

Date of experience: July 6, 2020

Thumbnail of user jeffreyr591
Illinois
1 review
0 helpful votes
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September 1st, 2021
Verified purchase
• Updated review

So easy! As always Tire Rack is where I go for replacement tires. Period!

Reason I chose this business:

Replacement tire

Reason I chose this product:

OEM Tire on my son's 2020 Versa

Value
Shipping
Quality

Date of experience: September 1, 2021

So easy!
September 21st, 2020
Verified site experience
• Previous review
Reason I chose this business:

Replacement tire

Date of experience: September 21, 2020

Thumbnail of user davids7221
Texas
1 review
0 helpful votes
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December 22nd, 2021
Verified purchase

You guys are on the ball - anticipating every question I had in advance. Nice job!

Reason I chose this business:

Detroit Tunes - Chad the owner turned me on to Tire Rack. He has probably referred 100 Mini Owners your way. You should send him a 6 pack or something.

Service
Value
Shipping
Quality

Date of experience: December 22, 2021

Thumbnail of user joelr314
Texas
2 reviews
0 helpful votes
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December 21st, 2021
Verified purchase

Great pricing, appears to be fast delivery, and installer is 1 mile from my home.

Reason I chose this business:

Pricing and availability

Value
Shipping
Quality

Date of experience: December 21, 2021

Thumbnail of user shawnb673
Wisconsin
1 review
0 helpful votes
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June 13th, 2022
Verified purchase

Easy to use website and comparison process. Was very pleased with the result!

Reason I chose this business:

Price of desired tires

Value
Shipping
Quality

Date of experience: June 13, 2022

Thumbnail of user robertt2999
California
1 review
0 helpful votes
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September 25th, 2022
Verified purchase

Awesome experience so far with this and past purchases

Reason I chose this business:

Had the tires I needed in stock and free shipping

Service
Value
Shipping
Quality

Date of experience: September 25, 2022

Thumbnail of user johnh7041
New York
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

The ordering process was quite speedy and as advertised.

Reason I chose this business:

Convenience

Value
Shipping
Quality

Date of experience: June 14, 2022

Thumbnail of user errold24
Georgia
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

I've made several purchases and each experience provided great results.

Reason I chose this business:

Easy access to website, wide variety of products.

Reason I chose this product:

OEM for my vehicle.

Value
Shipping
Quality

Date of experience: September 1, 2021

Thumbnail of user venust14
Texas
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

Good experience, service was great. They recommended the right product. Transaction smooth.

Reason I chose this business:

My ex husband recommended them.

Value
Shipping
Quality

Date of experience: September 1, 2021

Thumbnail of user michaelq456
California
1 review
0 helpful votes
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June 12th, 2022
Verified purchase
• Updated review

Shopping for perfect match of my tire was excellent.

Reason I chose this business:

I bought tire last January here aso

Value
Shipping
Quality

Date of experience: June 12, 2022

Fulfill want i need
January 5th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Service center provided me to order here due to back order of tires.

Date of experience: January 5, 2022

Thumbnail of user jenniferm3775
South Carolina
1 review
0 helpful votes
  • Send Message
December 21st, 2021
Verified purchase

The process was quick simple and easy. I would definitely use Tire Rack again.

Reason I chose this business:

Needed tires

Value
Shipping
Quality

Date of experience: December 21, 2021

Thumbnail of user matthewd1064
Michigan
1 review
0 helpful votes
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September 25th, 2022
Verified purchase

Have always had exceptional, knowledgeable service.

Value
Shipping
Quality

Date of experience: September 25, 2022

Thumbnail of user jerryb481
Michigan
1 review
0 helpful votes
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June 13th, 2022
Verified purchase
• Updated review

Tire rack is the only place I shop for tires. Good prices and fast delivery. Thanks!

Value
Shipping
Quality

Date of experience: June 13, 2022

All the tires I put on my cars come from Tire Rack!
March 22nd, 2022
Verified site experience
• Previous review
Reason I chose this business:

Fast and reliable

Date of experience: March 22, 2022

I always turn to tire rack for great prices, and fast...
September 22nd, 2020
Verified site experience
• Previous review

I always turn to tire rack for great prices, and fast delivery!

Reason I chose this business:

The only place to buy tires!

Date of experience: September 22, 2020

Thumbnail of user anthonyl1365
Colorado
1 review
0 helpful votes
  • Send Message
September 25th, 2022
Verified purchase

Easy intuitive use of web site to find tires and buy them.

Reason I chose this business:

I have used Tire Rack in the past and have had good service

Value
Shipping
Quality

Date of experience: September 25, 2022

Thumbnail of user darrellf60
Virginia
1 review
0 helpful votes
  • Send Message
September 1st, 2021
Verified purchase
• Updated review

Website very easy to use with good selection and value.

Reason I chose this business:

Reputation, recommendation from friends, easy to use online presence and low cost.

Reason I chose this product:

OEM replacement and past great performance.

Value
Shipping
Quality

Date of experience: September 1, 2021

Website very easy to use
August 26th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Selection and price

Date of experience: August 26, 2021

Thumbnail of user carlosc675
North Carolina
1 review
0 helpful votes
  • Send Message
September 1st, 2021
Verified purchase

The experience was Flawless and very much simple. Nice

Reason I chose this business:

I am a tire rack customer has been for years love the experience

Reason I chose this product:

I trust the brand

Value
Shipping
Quality

Date of experience: September 1, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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