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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,122 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2976
  • Value
    26314
  • Shipping
    26276
  • Quality
    26848

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,160
Neutral
155
Negative
95
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Instant Feedback

469,674 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,122)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7745) customer service (1701) web site (408) shopping experience (416) delivery time (349)
Thumbnail of user alisonc291
Massachusetts
1 review
0 helpful votes
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September 21st, 2022
Verified purchase

Excellent experience! Good price and very quick delivery to my front door.

Reason I chose this business:

Helpful customer service (Abel) and great prices

Service
Value
Shipping
Quality

Date of experience: September 21, 2022

Thumbnail of user gregj260
California
1 review
0 helpful votes
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September 21st, 2022
Verified purchase
• Updated review

Having the product search tailored to my vehicle is a great time saver.

Reason I chose this business:

Have used them several times before with high satisfaction.

Value
Shipping
Quality

Date of experience: September 21, 2022

Having the product search tailored to my vehicle is...
September 21st, 2022
Verified site experience
• Previous review

Having the product search tailored to my vehicle is a great time saver.

Date of experience: September 21, 2022

Great selection and search tool
June 29th, 2021
Verified site experience
• Previous review
Reason I chose this business:

I have used Tire Rack on a number of occasions and always very satisfied with the value.

Date of experience: June 29, 2021

Thumbnail of user anned391
New Jersey
1 review
0 helpful votes
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August 31st, 2021
Verified purchase
• Updated review

Fairly easy. But wish Rebate was explained a little better.

Reason I chose this business:

Price competition

Reason I chose this product:

Recommended by a Professional.

Value
Shipping
Quality

Date of experience: August 31, 2021

Fairly easy..
August 25th, 2021
Verified site experience
• Previous review

Fairly easy. But wish Rebate was explained a little better.

Reason I chose this business:

Price competition

Date of experience: August 25, 2021

Thumbnail of user albertoi20
New York
2 reviews
0 helpful votes
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August 31st, 2021
Verified purchase

Tires received in a timely manner. Great service and price.

Reason I chose this business:

I see their advertising and have read the positive reviews.

Reason I chose this product:

They were highly recommended.

Value
Shipping
Quality

Date of experience: August 31, 2021

Thumbnail of user mattheww1093
Massachusetts
1 review
0 helpful votes
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June 12th, 2022
Verified purchase

Easy to order and good recommendations, installer delivery is a nice feature.

Value
Shipping
Quality

Date of experience: June 12, 2022

Thumbnail of user augustof11
California
1 review
0 helpful votes
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September 14th, 2022
Verified purchase

Good no worries on time 1 year old tire is not ideal but ok

Value
Shipping
Quality

Date of experience: September 14, 2022

Thumbnail of user khoryb
Missouri
1 review
0 helpful votes
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June 12th, 2022
Verified purchase

Thanks for the easy process, made everything very simple. Fast delivery

Value
Shipping
Quality

Date of experience: June 12, 2022

Thumbnail of user parrishg4
Florida
1 review
0 helpful votes
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August 31st, 2021
Verified purchase
• Updated review

Great product and pricing. Delivery time not horrible but I expected better.

They didn't give me accurate shipment delivery estimates

Reason I chose this business:

We almost always use Tire Rack

Reason I chose this product:

Good quality and price balance

Service
Value
Shipping
Quality

Date of experience: August 31, 2021

Awesome!
August 25th, 2021
Verified site experience
• Previous review

Awesome! Fast and easy!

Reason I chose this business:

I always use Tire Rack

Date of experience: August 25, 2021

Thumbnail of user calr25
Washington
2 reviews
0 helpful votes
  • Send Message
September 14th, 2022
Verified purchase

I had no issues with the tire. Delivery was a day later than promised.

Reason I chose this business:

Hard to find tire in stock. Next day delivery.

Value
Shipping
Quality

Date of experience: September 14, 2022

Thumbnail of user kennethk524
South Dakota
1 review
0 helpful votes
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August 31st, 2021
Verified purchase
• Updated review

You had what I needed and your website is fantastic. Thanks

Reason I chose this business:

I've heard really good things about your team, so when my wife bought her new car I thought you would be able to get what I needed. She doesn't like the donut spares so I'm getting her a full size one thanks

Reason I chose this product:

My wife bought a new car with 14" rims and a donut spare! She prefers the full size tire for a spare. Also I found out that not everyone has a fit for a 2021 Mitsubishi Mirage. My friend is also my mechanic and he referred me to you.

Value
Shipping
Quality

Date of experience: August 31, 2021

You had what I needed and your website is fantastic
August 25th, 2021
Verified site experience
• Previous review

You had what I needed and your website is fantastic. Thanks

Reason I chose this business:

I've heard really good things about your team, so when my wife bought her new car I thought you would be able to get what I needed. She doesn't like the donut spares so I'm getting her a full size one thanks

Date of experience: August 25, 2021

Thumbnail of user richardk2074
Virginia
2 reviews
0 helpful votes
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June 12th, 2022
Verified purchase

Very great and quick experience shopping, love affirm

Reason I chose this business:

I have purchased tires before

Value
Shipping
Quality

Date of experience: June 12, 2022

Thumbnail of user variniab3
California
1 review
0 helpful votes
  • Send Message
June 13th, 2022
Verified purchase

So far very easy to order my tires online, now hoping the shipping is as effortless!

Reason I chose this business:

I saw good reviews

Service
Value
Shipping
Quality

Date of experience: June 13, 2022

Thumbnail of user romank140
New York
1 review
0 helpful votes
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June 13th, 2022
Verified purchase

Quick and easy. Had what i needed. Low price. No issues.

Reason I chose this business:

I needed tires

Value
Shipping
Quality

Date of experience: June 13, 2022

Thumbnail of user matj12
Washington
1 review
0 helpful votes
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December 20th, 2021
Verified purchase

Good experience, probably should have gone for 256 vs 245, but overall very happy with purchase

Reason I chose this business:

Quick availability and "ship to installer" service

Value
Shipping
Quality

Date of experience: December 20, 2021

Thumbnail of user toddr144
Maryland
1 review
0 helpful votes
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June 13th, 2022
Verified purchase
• Updated review

Quick, efficient, always get what I need. I've been using Tire Rack for approx. 10 years

Reason I chose this business:

Benn buying my tires here for many years

Value
Shipping
Quality

Date of experience: June 13, 2022

Great price, great service
October 25th, 2021
Verified site experience
• Previous review

Date of experience: October 25, 2021

4th set of tires just purchased
November 15th, 2019
Verified site experience
• Previous review

4th set of tires just purchased. One dude

Reason I chose this business:

Friend recommendation

Date of experience: November 15, 2019

Thumbnail of user eddiep154
Illinois
1 review
0 helpful votes
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September 5th, 2022
Verified purchase

Quick and easy. This has always been my experience with them; prices are good as well

Reason I chose this business:

Repeat customer

Value
Shipping
Quality

Date of experience: September 5, 2022

Thumbnail of user tonig312
Virginia
1 review
0 helpful votes
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August 31st, 2021
Verified purchase

Quick service, no issues with delivery or install.

Value
Shipping
Quality

Date of experience: August 31, 2021

Thumbnail of user kennethd419
New Hampshire
1 review
0 helpful votes
  • Send Message
August 31st, 2021
Verified purchase
• Updated review

Great service, good price, but unclear how to claim or whether i received a rebate?

Reason I chose this business:

Deals and service

Value
Shipping
Quality

Date of experience: August 31, 2021

Great service
August 22nd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Deals and service

Date of experience: August 22, 2021

Thumbnail of user leef351
Nevada
1 review
0 helpful votes
  • Send Message
December 20th, 2021
Verified purchase
• Updated review

Quick and timely service every time. I will keep using tire rack.

Reason I chose this business:

Convenient and quick service for tires

Value
Shipping
Quality

Date of experience: December 20, 2021

Quick and easy
March 14th, 2020
Verified site experience
• Previous review

Date of experience: March 14, 2020

Thumbnail of user jamesb5189
Arkansas
1 review
0 helpful votes
  • Send Message
August 31st, 2021
Verified purchase
• Updated review

Always great to order from tire rack.
Fast delivery, fair price!

Reason I chose this business:

Always great prices and great tire reviews you can trust.

Reason I chose this product:

Based on reviews and tire rack test.

Value
Shipping
Quality

Date of experience: August 31, 2021

Always great to order from tire rack
August 25th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Always great prices and great tire reviews you can trust.

Date of experience: August 25, 2021

Thumbnail of user marisau3
Texas
1 review
0 helpful votes
  • Send Message
July 12th, 2022
Verified purchase
• Updated review

Great web page no hassles easy to use will be back again

Reason I chose this business:

Last time ordering was great and easy

Reason I chose this product:

Tire rack had them in stock

Value
Shipping
Quality

Date of experience: June 12, 2022

Great web page no hassles
June 3rd, 2022
Verified site experience
• Previous review
Reason I chose this business:

Last time ordering was great and easy

Date of experience: June 3, 2022

Easy to use website, great prices
May 22nd, 2022
Verified site experience
• Previous review

Date of experience: May 22, 2022

Thumbnail of user richardw2824
Arkansas
1 review
0 helpful votes
  • Send Message
June 13th, 2022
Verified purchase

Well stocked in my finding a replacement spare tire

Reason I chose this business:

Not many Co. Have a good selection on this size tire including Discount Tire

Value
Shipping
Quality

Date of experience: June 13, 2022

Thumbnail of user adanz7
Texas
1 review
0 helpful votes
  • Send Message
August 29th, 2022
Verified purchase

Fast and easy. The shipping speed for a pair of springs is actually very impressive!

Reason I chose this business:

Affordable prices

Value
Shipping
Quality

Date of experience: August 29, 2022

Thumbnail of user chrisn687
Washington
1 review
0 helpful votes
  • Send Message
August 31st, 2021
Verified purchase

Great process for buying/getting tires, Keep up the good work!

Reason I chose this business:

SELECTION/PRICES

Reason I chose this product:

LOVE COOPER TIRE

Value
Shipping
Quality

Date of experience: August 31, 2021

Thumbnail of user crystalw590
South Carolina
1 review
0 helpful votes
  • Send Message
May 11th, 2022
Verified purchase

Easy transaction with lots of tire choices and excellent prices

Reason I chose this business:

Previous tire purchase

Quality

Date of experience: May 11, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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