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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,106 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2976
  • Value
    26314
  • Shipping
    26276
  • Quality
    26848

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
9,145
Neutral
155
Negative
94
View ratings trends

Instant Feedback

469,664 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,106)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7745) customer service (1701) web site (408) shopping experience (416) delivery time (349)
Thumbnail of user bobh1393
Bob
Pennsylvania
3 reviews
0 helpful votes
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May 9th, 2022
Verified purchase

Good communications. Reasonable price. Timely shipping

Quality

Date of experience: May 9, 2022

Thumbnail of user rafaelg195
Pennsylvania
1 review
0 helpful votes
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May 9th, 2022
Verified purchase

Very easy to use and responsive glad did it this way

Reason I chose this business:

I saw it online and decided to give it a try and it was worth

Quality

Date of experience: May 9, 2022

Thumbnail of user bryanw314
Kansas
1 review
0 helpful votes
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August 30th, 2021
Verified purchase
• Updated review

Tirerack makes it easy to order tires. Also good prices and choices.

Reason I chose this business:

Previous customer

Value
Shipping
Quality

Date of experience: August 30, 2021

Tirerack makes it easy to order tires
August 22nd, 2021
Verified site experience
• Previous review

Tirerack makes it easy to order tires. Also good prices and choices.

Reason I chose this business:

Previous customer

Date of experience: August 22, 2021

Thumbnail of user slavak9
Idaho
1 review
0 helpful votes
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August 29th, 2021
Verified purchase

Easy ordering process fast shipping and got exactly what I ordered

Reason I chose this business:

Good price/guarantee

Reason I chose this product:

Previously on the car and loved them look really good too plus Michelin is top notch

Value
Shipping
Quality

Date of experience: August 29, 2021

Thumbnail of user charlesf1076
Mexico
1 review
0 helpful votes
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May 8th, 2022
Verified purchase
• Updated review

Site well done. Order processed and shipping was good. Price outstanding. Would buy from again.

Reason I chose this business:

Product available and better price

Reason I chose this product:

Products are better material than OEM items; they last longer and represent better value.

Quality

Date of experience: May 8, 2022

Site well done
May 2nd, 2022
Verified site experience
• Previous review
Reason I chose this business:

Product available and better price

Date of experience: May 2, 2022

Thumbnail of user erica258
Pennsylvania
2 reviews
0 helpful votes
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August 29th, 2021
Verified purchase
• Updated review

Excellent tires and price very fast delivery good customer service.

Reason I chose this business:

I am a customer.

Reason I chose this product:

Good reviews.

Value
Shipping
Quality

Date of experience: August 29, 2021

Excellent tires and price
August 23rd, 2021
Verified site experience
• Previous review

Date of experience: August 23, 2021

Thumbnail of user michaelh2741
New York
1 review
0 helpful votes
  • Send Message
August 29th, 2021
Verified purchase
• Updated review

I always use you guys. Smooth, easy and great prices

Reason I chose this business:

Always choose tire rack

Value
Shipping
Quality

Date of experience: August 29, 2021

I always use you guys
August 26th, 2020
Verified site experience
• Previous review

I always use you guys. Smooth, easy and great prices

Reason I chose this business:

Always choose tire rack

Date of experience: August 26, 2020

Thumbnail of user johnh3573
New York
1 review
0 helpful votes
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May 10th, 2022
Verified purchase
• Updated review

Great experience. Will probably never order tires from a different seller

Quality

Date of experience: May 10, 2022

Quick, easy and reasonably priced
October 4th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Past history

Date of experience: October 4, 2021

Another successful experience
September 1st, 2021
Verified purchase
• Previous review

Quick, easy and cheap... Couldn't have been better. While there was a one day delay in delivery, that was forgotten once the tires were expertly installed and used.

Reason I chose this business:

Past experience

Value
Shipping
Quality

Date of experience: September 1, 2021

Quick, easy and cheap...
May 5th, 2020
Verified site experience
• Previous review

Quick, easy and cheap...

Reason I chose this business:

Past experience

Date of experience: May 5, 2020

Thumbnail of user joshuay92
Kentucky
1 review
0 helpful votes
  • Send Message
April 14th, 2022
Verified purchase
• Updated review

Easy to use website, great options and fast shipping

Reason I chose this business:

Previous experience

Value
Shipping
Quality

Date of experience: April 14, 2022

Nice website!
April 4th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Bought from Tire Rack in the past

Date of experience: April 4, 2022

Thumbnail of user wagnerd5
New York
1 review
0 helpful votes
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November 2nd, 2021
Verified purchase

I was able to find a proper tire and order it with not problems

Reason I chose this business:

It was recommended by my brother

Value
Shipping
Quality

Date of experience: November 2, 2021

Thumbnail of user sherryb280
Florida
2 reviews
0 helpful votes
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October 31st, 2021
Verified purchase

Great Shopping Experience so far delivered on time

Reason I chose this business:

My Girlfriend shared the website to me

Service
Value
Shipping
Quality

Date of experience: October 31, 2021

Thumbnail of user alexanders442
Florida
1 review
0 helpful votes
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November 1st, 2021
Verified purchase

Second time ordering. Has been a great experience.

Reason I chose this business:

Price and type of tire.

Value
Shipping
Quality

Date of experience: November 1, 2021

Thumbnail of user teresaa508
California
2 reviews
0 helpful votes
  • Send Message
April 13th, 2022
Verified purchase

Very easy to complete this task with the least amount of effort.

Reason I chose this business:

Our Son, Mike Adams, bought tires from you and was very satisfied.

Value
Shipping
Quality

Date of experience: April 13, 2022

Thumbnail of user francescac86
Virginia
1 review
0 helpful votes
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November 1st, 2021
Verified purchase

Site works well. I like being able to compare tires.

Reason I chose this business:

Price and amount of time in business.

Value
Shipping

Date of experience: November 1, 2021

Thumbnail of user deana209
Tennessee
1 review
0 helpful votes
  • Send Message
April 12th, 2022
Verified purchase

Items in stock and fast shipped, just as expected,...

Reason I chose this business:

Tires in stock

Value
Shipping
Quality

Date of experience: April 12, 2022

Thumbnail of user eduardoa155
California
1 review
0 helpful votes
  • Send Message
April 13th, 2022
Verified purchase

Friendly use and actually got recommendations from customer service

Reason I chose this business:

Was the first one in the internet

Value
Shipping
Quality

Date of experience: April 13, 2022

Thumbnail of user markb3442
Georgia
1 review
0 helpful votes
  • Send Message
October 31st, 2021
Verified purchase

Easy ordering. Customer service was great answering my questions by email.

Reason I chose this business:

I have great service and experience in the past from Tire Rack.

Service
Value
Shipping
Quality

Date of experience: October 31, 2021

Thumbnail of user edwardr219
North Carolina
1 review
0 helpful votes
  • Send Message
April 13th, 2022
Verified purchase
• Updated review

Very user friendly. I'm 63 years old and have never bought tires anywhere else but Tire Rack.

Reason I chose this business:

Have used them in the past.

Value
Shipping
Quality

Date of experience: April 13, 2022

Great experience!
November 28th, 2019
Verified site experience
• Previous review

Great experience! Very user friendly!

Reason I chose this business:

I never buy tires from anyone else

Date of experience: November 28, 2019

Thumbnail of user joshs623
Utah
1 review
0 helpful votes
  • Send Message
November 2nd, 2021
Verified purchase

I like how the site walks me through pairing tires with my new wheels.

Reason I chose this business:

I have a Firestone Complete Auto Care credit card.

Service
Value
Shipping
Quality

Date of experience: November 2, 2021

Thumbnail of user brians2398
Pennsylvania
1 review
0 helpful votes
  • Send Message
November 2nd, 2021
Verified purchase

Relatively quick and easy ordering; competitive price

Value
Shipping
Quality

Date of experience: November 2, 2021

Thumbnail of user michaela3234
Colorado
1 review
0 helpful votes
  • Send Message
November 1st, 2021
Verified purchase
• Updated review

Great selection. Easy checkout. Good instructional on tire types.

Reason I chose this business:

Not sure when I'll get to installing these but I wanted to get them before I really need to

Value
Shipping
Quality

Date of experience: November 1, 2021

Groovy Tire selection
August 20th, 2021
Verified site experience
• Previous review

Date of experience: August 20, 2021

Thumbnail of user jamesf2058
Maryland
1 review
0 helpful votes
  • Send Message
April 13th, 2022
Verified purchase
• Updated review

Excellent! Great products and right on time delivery!

Reason I chose this business:

Use all the time!

Value
Shipping
Quality

Date of experience: April 13, 2022

Very easy to view and order tires!
December 30th, 2020
Verified site experience
• Previous review
Reason I chose this business:

I have used Tire Rack many times in the past!

Date of experience: December 30, 2020

Thumbnail of user ryanw340
South Carolina
2 reviews
0 helpful votes
  • Send Message
November 2nd, 2021
Verified purchase
• Updated review

Easy, quick, efficient, effective, accessible. Excellent experience.

Reason I chose this business:

I always come to tire rack first.

Value
Shipping
Quality

Date of experience: November 2, 2021

Best Experience
September 22nd, 2021
Verified purchase
• Previous review

Excellent and easy. Quick delivery. Good shopping experience.

Reason I chose this business:

Repeat customer.

Value
Shipping
Quality

Date of experience: September 22, 2021

Easy
February 1st, 2020
Verified site experience
• Previous review

Date of experience: February 1, 2020

Thumbnail of user jenniferj1814
Wyoming
1 review
0 helpful votes
  • Send Message
April 13th, 2022
Verified purchase

Easy to navigate and found my tires quickly. Decent pricing.

Reason I chose this business:

Best pricing

Value
Shipping
Quality

Date of experience: April 13, 2022

Thumbnail of user enriquev68
Florida
1 review
0 helpful votes
  • Send Message
November 29th, 2022
Verified purchase

Thanks for having these in stock - please get more!

Reason I chose this business:

Because they had the best price for the exact tire that I wanted. The FireHawk Indy 500

Value
Shipping
Quality

Date of experience: November 29, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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