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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,092 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2976
  • Value
    26313
  • Shipping
    26275
  • Quality
    26847

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,133
Neutral
154
Negative
93
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Instant Feedback

469,649 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,092)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7712) customer service (1696) web site (403) shopping experience (416) delivery time (349)
Thumbnail of user thomasl981
Louisiana
1 review
0 helpful votes
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January 23rd, 2021
Verified purchase

Ties were delivered on time, installation was very easy and prompt. Excellent service all around.

Date of experience: January 23, 2021

Thumbnail of user deborahh1358
Kentucky
1 review
0 helpful votes
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September 5th, 2021
Verified purchase
• Updated review

Quick and easy More reasonably priced than local tire shops

Reason I chose this business:

Grandson found affordable tire

Value
Shipping
Quality

Date of experience: September 5, 2021

Quick and easy
August 30th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Grandson found affordable tire

Date of experience: August 30, 2021

Thumbnail of user andrewg1220
New Jersey
1 review
0 helpful votes
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September 5th, 2021
Verified purchase
• Updated review

Always quick and easy to find what I am looking for.

Reason I chose this business:

Road hazard warranty tire replacement

Reason I chose this product:

Identical tire to what is originally equipment from the OEM

Value
Shipping
Quality

Date of experience: September 5, 2021

Always quick and easy to find what I am looking for
August 30th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Warranty tire replacement for previously purchased tire

Date of experience: August 30, 2021

Thumbnail of user dalew304
New York
1 review
0 helpful votes
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February 26th, 2021
Verified purchase

No comment. Dont appreciate being pressed for more than I have to say.

Date of experience: January 25, 2021

Thumbnail of user alexr760
New York
1 review
0 helpful votes
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January 26th, 2021
Verified purchase

Simple, easy and fast, cant ask for a much better experience than that

Date of experience: January 26, 2021

Thumbnail of user rachelg755
Virginia
2 reviews
1 helpful vote
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February 25th, 2022
Verified purchase

I always use tire rack. This is probably my 5th purchase over the last 12 years

Reason I chose this business:

It’s easy and I don’t feel like I get ripped off

Value
Shipping
Quality

Date of experience: February 25, 2022

Thumbnail of user willg215
Maine
1 review
0 helpful votes
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August 18th, 2022
Verified purchase

Tire Rack has great prices and their Web page is easy to use.

Reason I chose this business:

They test tires and have actual customer reviews. Also, they have great service and selection.

Value
Shipping
Quality

Date of experience: August 18, 2022

Thumbnail of user tonyl816
California
2 reviews
0 helpful votes
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August 18th, 2022
Verified purchase
• Updated review

Easy to find tires for my car. Accurate stock information. Competitive pricing. Quick shipping.

Reason I chose this business:

Previous experience.

Value
Shipping
Quality

Date of experience: August 18, 2022

Good selection
March 8th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Previous experience

Date of experience: March 8, 2022

Thumbnail of user fernandeza3
California
1 review
0 helpful votes
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September 4th, 2021
Verified purchase
• Updated review

Easy to deal with. They also verified size before shipping.

Reason I chose this business:

Wide selection of tires.

Value
Shipping
Quality

Date of experience: September 4, 2021

Easy to deal with
April 8th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Wide selection of tires.

Date of experience: April 8, 2020

Thumbnail of user tylerr478
Ohio
1 review
0 helpful votes
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January 23rd, 2021
Verified purchase

It was quick, saved me money, and a hassle free experience

Date of experience: January 23, 2021

Thumbnail of user thomask1751
Maryland
1 review
0 helpful votes
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August 18th, 2022
Verified purchase

Easy process. Quality products fair prices. Next day delivery

Reason I chose this business:

Package wheels and tires

Value
Shipping
Quality

Date of experience: August 18, 2022

Thumbnail of user josef473
Texas
1 review
0 helpful votes
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February 25th, 2022
Verified purchase

Good prices…………………………………………………………………………………………………..

Service
Value
Shipping
Quality

Date of experience: February 25, 2022

Thumbnail of user andreso58
New York
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

All quick & accurate for replacing a flat tire at home

Reason I chose this business:

Returning customer

Value
Shipping
Quality

Date of experience: December 13, 2022

Thumbnail of user frankn438
Ohio
1 review
0 helpful votes
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February 27th, 2021
Verified purchase

It went smoothly and the website was easy to navigate.

Date of experience: January 26, 2021

Thumbnail of user brandonb1374
Georgia
1 review
0 helpful votes
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August 16th, 2022
Verified purchase
• Updated review

Good site easy to use very timely delivery I definitely recommend and will be using them again

Value
Shipping
Quality

Date of experience: August 16, 2022

Good site easy to use
August 7th, 2022
Verified site experience
• Previous review

Date of experience: August 7, 2022

Thumbnail of user aaronr53
Pennsylvania
2 reviews
0 helpful votes
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February 25th, 2022
Verified purchase

Great prices. Multiple choices very fast shipping!

Reason I chose this business:

Repeat customer

Value
Shipping
Quality

Date of experience: February 25, 2022

Thumbnail of user spencerd58
Florida
1 review
0 helpful votes
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January 25th, 2021
Verified purchase

Excellent Service, delivery was on time and at my doorsteps.

Date of experience: January 25, 2021

Thumbnail of user sarkism2
Florida
1 review
0 helpful votes
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September 4th, 2021
Verified purchase
• Updated review

Great, super easy! Would like to see a little Fresher Date Code, otherwise Perfect!

Reason I chose this business:

Price, availability

Value
Shipping
Quality

Date of experience: September 4, 2021

Great, super easy!
August 29th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Price, availability

Date of experience: August 29, 2021

Thumbnail of user fredl233
New Jersey
1 review
0 helpful votes
  • Send Message
September 4th, 2021
Verified purchase
• Updated review

Pleased with you folks in the past. Best price I've found agree

Reason I chose this business:

Price, customer service convience

Reason I chose this product:

Tsystemire rack rating

Value
Shipping
Quality

Date of experience: September 4, 2021

Pleased with you folks in the past. Best price I've...
August 29th, 2021
Verified site experience
• Previous review

Pleased with you folks in the past. Best price I've found

Reason I chose this business:

Price, customer service

Date of experience: August 29, 2021

Thumbnail of user matthewg894
Kansas
1 review
0 helpful votes
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February 26th, 2021
Verified purchase

Got the rims i ordered in under a week and no damage or any issues would highly recommend.

Date of experience: January 25, 2021

Thumbnail of user volodymyrb4
California
1 review
0 helpful votes
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February 26th, 2021
Verified purchase

Price and service on top of the market.
Thanks for everything

Date of experience: January 25, 2021

Thumbnail of user geraldd345
New York
1 review
0 helpful votes
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August 18th, 2022
Verified purchase

Fast service - Received in 3 business days of ordering

Reason I chose this business:

Referred by my salesperson at the Mercedes Dealership

Value
Shipping
Quality

Date of experience: August 18, 2022

Thumbnail of user shanec287
Pennsylvania
1 review
0 helpful votes
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September 4th, 2021
Verified purchase

Highly recommend! Fast shipping. Lots of info on the products. Easy transaction.

Value
Shipping
Quality

Date of experience: September 4, 2021

Thumbnail of user habiba24
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 16th, 2022
Verified purchase

Good service affordable price and much more overall I'm satisfy.

Reason I chose this business:

Ref from friend

Value
Shipping
Quality

Date of experience: August 16, 2022

Thumbnail of user johnr4018
Maryland
1 review
0 helpful votes
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October 7th, 2022
Verified purchase
• Updated review

Easy to find the right choice(s) for my specific vehicles.

Reason I chose this business:

Done business here before.

Value
Shipping
Quality

Date of experience: October 7, 2022

Continentals for my Audi.
October 7th, 2021
Verified purchase
• Previous review

Chat guy, Gil, was very helpful. Takes longer to fill out these questionnaires than to order ties.
Ordered tires on Friday. Delivered to my front door on Saturday.

Reason I chose this business:

Used Tire Rack before.

Value
Shipping
Quality

Date of experience: October 7, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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