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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,076 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2976
  • Value
    26311
  • Shipping
    26273
  • Quality
    26845

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,118
Neutral
153
Negative
93
View ratings trends

Instant Feedback

469,627 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,076)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7712) customer service (1696) web site (403) shopping experience (416) delivery time (349)
Thumbnail of user ronalds1642
California
1 review
0 helpful votes
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November 8th, 2022
Verified purchase

Great selection, next day delivery to the dealer who was working on my truck, and good price.

Reason I chose this business:

Their testing for the class of tires I was looking for.

Value
Shipping
Quality

Date of experience: November 8, 2022

Thumbnail of user richardl2529
Connecticut
1 review
0 helpful votes
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November 6th, 2022
Verified purchase

Great easy shopping,delivered on time,,great prices,and products

Reason I chose this business:

Heard from a friend

Value
Shipping
Quality

Date of experience: November 6, 2022

Thumbnail of user erwina28
New York
1 review
0 helpful votes
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February 23rd, 2022
Verified purchase

Easy ordering, and shipped quick. Will order again if needed.

Value
Shipping
Quality

Date of experience: February 23, 2022

Thumbnail of user evelynk146
Virginia
1 review
0 helpful votes
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September 1st, 2021
Verified purchase
• Updated review

1st time ordering so hopefully things will go smooth

Reason I chose this business:

Convenience

Value
Shipping
Quality

Date of experience: September 1, 2021

1st time ordering so hopefully things will go smooth
August 26th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Convenience

Date of experience: August 26, 2021

Thumbnail of user kathleenh1554
California
1 review
0 helpful votes
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November 6th, 2022
Verified purchase

Easy to order, quick delivery, good prices, warranty

Reason I chose this business:

Best price/warranty/installation credit

Value
Shipping
Quality

Date of experience: November 6, 2022

Thumbnail of user arvanl
Texas
1 review
0 helpful votes
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February 23rd, 2022
Verified purchase

Thanks for an informative shopping experience. Value and selection.

Value
Shipping
Quality

Date of experience: February 23, 2022

Thumbnail of user stevem1662
California
1 review
0 helpful votes
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February 21st, 2022
Verified purchase
• Updated review

Good…I like overall selection of tires offered and pricing.

Reason I chose this business:

I’ve bought other sets and they keep delivering quality product and prompt service.

Service
Value
Shipping
Quality

Date of experience: February 21, 2022

Good overall
February 20th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Quality of products and price

Date of experience: February 20, 2022

So far so good
October 21st, 2020
Verified site experience
• Previous review

So far so good. Easy to manage through site.

Reason I chose this business:

Previous purchases made.

Date of experience: October 21, 2020

Thumbnail of user paulm2898
Ohio
1 review
0 helpful votes
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September 1st, 2021
Verified purchase
• Updated review

Quick and efficient.
Matched what I had at a better price

Reason I chose this business:

Price and convenience

Reason I chose this product:

Experience with brand

Value
Shipping
Quality

Date of experience: September 1, 2021

Quick and efficient
August 26th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Price and convenience

Date of experience: August 26, 2021

Thumbnail of user marquet
Texas
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

Bought product on a whim. Didn't know the shipping would take so long.

Value
Shipping
Quality

Date of experience: September 1, 2021

Thumbnail of user usmana46
Colorado
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

Been buying from TR for years and always satisfied!

Value
Shipping
Quality

Date of experience: September 1, 2021

Thumbnail of user davidw4171
Michigan
1 review
0 helpful votes
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September 1st, 2021
Verified purchase
• Updated review

Great service and products! Will definitely make future purchases, totally satisfied.

Reason I chose this business:

Past experience

Reason I chose this product:

Large selection and competitive pricing, and free shipping.

Value
Shipping
Quality

Date of experience: September 1, 2021

Great service and products!
August 26th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Past experience

Date of experience: August 26, 2021

Thumbnail of user russf51
Florida
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

Easy to use ordering. Liked reading reviews and ratings on products.

Reason I chose this business:

Best price, tire choices I couldn't get locally and no pressure!

Reason I chose this product:

Tire Rack testing of this brand, high marks for wet weather is important in central Florida.

Value
Shipping
Quality

Date of experience: September 1, 2021

Thumbnail of user kristinb152
New York
4 reviews
0 helpful votes
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February 20th, 2021
Verified purchase
• Updated review

We got our tires in a snow storm on time thank you!

Reason I chose this business:

Great price

Value
Shipping
Quality

Date of experience: February 20, 2021

Thank you
June 17th, 2020
Verified site experience
• Previous review

Date of experience: June 17, 2020

Thumbnail of user michaeld4723
New Jersey
1 review
0 helpful votes
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March 25th, 2022
Verified purchase
• Updated review

Excellent business practices,, great detail on products, reviews, easy ordering

Reason I chose this business:

Past history, customer for about 10 year's

Reason I chose this product:

Professional mechanic, did lots of research

Value
Shipping
Quality

Date of experience: February 23, 2022

A Breeze to find what u r looking for
February 17th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Past history

Date of experience: February 17, 2022

Thumbnail of user stephaniec2294
Maryland
1 review
0 helpful votes
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November 8th, 2022
Verified purchase

Great products, easy checkout and love how they partner with Affirm for large orders

Value
Shipping
Quality

Date of experience: November 8, 2022

Thumbnail of user samc850
Massachusetts
1 review
0 helpful votes
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February 21st, 2022
Verified purchase

Quick and easy. Delivered to my doorstep in two days.

Value
Shipping
Quality

Date of experience: February 21, 2022

Thumbnail of user robertb7015
Colorado
1 review
0 helpful votes
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August 15th, 2022
Verified purchase

Julian was great in helping me find the right wheel

Reason I chose this business:

Good prices

Value
Shipping
Quality

Date of experience: August 15, 2022

Thumbnail of user joshs614
Illinois
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

This was an easy and quick process! Tires are fantastic

Reason I chose this business:

Name recognition

Reason I chose this product:

Continental tire is a quality product

Value
Shipping
Quality

Date of experience: September 1, 2021

Thumbnail of user markh3886
Pennsylvania
1 review
0 helpful votes
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August 17th, 2022
Verified purchase

Always pleased with my orders from Tire Rack. I have had good experience in the past

Reason I chose this business:

Excellent past service

Value
Shipping
Quality

Date of experience: August 17, 2022

Thumbnail of user christophere249
New Jersey
1 review
0 helpful votes
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February 20th, 2021
Verified purchase

Delivery was quick and the process as simple to get my tires installed

Service
Value
Shipping
Quality

Date of experience: January 19, 2021

Thumbnail of user marki452
Washington
1 review
0 helpful votes
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February 23rd, 2022
Verified purchase

It's a very clear site. I like being able to compare so many brands. Thanks-

Reason I chose this business:

Past experience

Value
Shipping
Quality

Date of experience: February 23, 2022

Thumbnail of user bryana270
Massachusetts
1 review
0 helpful votes
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January 22nd, 2021
Verified purchase

Solid... the rims are better than expected. Shipping was super fast.

Date of experience: January 22, 2021

Thumbnail of user jennyb430
New York
2 reviews
0 helpful votes
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February 22nd, 2022
Verified purchase

Quick and easy. Love that I can enter my car details to find a guaranteed fit

Reason I chose this business:

The free Mount and balance for wheel and tire packages

Value
Shipping
Quality

Date of experience: February 22, 2022

Thumbnail of user ilyab18
Ohio
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

Tire rack has good prices, reviews and fast delivery times. Always as promised.

Value
Shipping
Quality

Date of experience: September 1, 2021

Thumbnail of user trudyk30
Iowa
1 review
0 helpful votes
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August 31st, 2021
Verified purchase

Great. Tires were here in one day and delivered to my door.

Reason I chose this business:

Convenience and price. Great service

Reason I chose this product:

Look great on my car

Value
Shipping
Quality

Date of experience: August 31, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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