• Bookmark

    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,030 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2975
  • Value
    26305
  • Shipping
    26267
  • Quality
    26839

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,073
Neutral
152
Negative
93
View ratings trends

Instant Feedback

469,554 reviews

77
See all photos
How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,030)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7712) customer service (1696) web site (403) shopping experience (416) delivery time (349)
Thumbnail of user roberte1469
Virginia
1 review
0 helpful votes
  • Send Message
December 23rd, 2021
Verified purchase

Products in stock. Fast delivery. Good prices…………….

Reason I chose this business:

Prior experience with Tire Rack

Value
Shipping
Quality

Date of experience: December 23, 2021

Thumbnail of user christopherr965
Connecticut
1 review
0 helpful votes
  • Send Message
December 21st, 2021
Verified purchase

Easy comparisons. Several choices and brands. Videos very helpful.

Reason I chose this business:

Used in the past. Great prices and web site.

Value
Shipping
Quality

Date of experience: December 21, 2021

Thumbnail of user kaitlync89
Pennsylvania
1 review
0 helpful votes
  • Send Message
June 14th, 2022
Verified purchase

Awesome deals, and ease of purchase with the make/model filter. Thank you!

Reason I chose this business:

Recommendation

Value
Shipping
Quality

Date of experience: June 14, 2022

Thumbnail of user traciw47
Ohio
1 review
0 helpful votes
  • Send Message
June 15th, 2022
Verified purchase
• Updated review

It was excellent. Very easy to use website. Prices were great.

Reason I chose this business:

Purchased previously

Value
Shipping
Quality

Date of experience: June 15, 2022

It was excellent
June 8th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Purchased previously

Date of experience: June 8, 2022

Great
April 10th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Price, availability

Date of experience: April 10, 2020

Thumbnail of user donalda310
South Carolina
1 review
0 helpful votes
  • Send Message
September 3rd, 2021
Verified purchase

Great looking tire at a good price, and free road hazard as well.

Reason I chose this business:

Previous experience

Reason I chose this product:

Size and style I needed

Value
Shipping
Quality

Date of experience: September 3, 2021

Thumbnail of user dennisb912
California
1 review
0 helpful votes
  • Send Message
September 3rd, 2021
Verified purchase
• Updated review

Quick, Easy ordering.
Plus, I get to choose the tires that suits my need.

There was some sort of mix-up when I paid for my order however, the issue was resolved right away by Tire Rack Customer Service Rep.

Reason I chose this business:

Not happy with the "BIG BOX" stores selections of tires that they choose for me. I would rather do some research for myself before ordering.

Reason I chose this product:

Looking for tires that check all of the boxes on my list including, driving in snowy conditions.

Service
Value
Shipping
Quality

Date of experience: September 3, 2021

Quick, Easy ordering
August 28th, 2021
Verified site experience
• Previous review

Quick, Easy ordering.
Plus I get to choose the tires that suits my need, not what someone wants to clear out of there stock.

Reason I chose this business:

I am getting separation on one of my tires and was never really happy with this set.

Date of experience: August 28, 2021

Thumbnail of user jordanb623
Michigan
1 review
0 helpful votes
  • Send Message
September 3rd, 2021
Verified purchase

Really fast and easy experience! Good price! Would definitely recommend

Value
Shipping
Quality

Date of experience: September 3, 2021

Thumbnail of user kerryv25
Wisconsin
1 review
0 helpful votes
  • Send Message
September 3rd, 2021
Verified purchase
• Updated review

Tire Rack had very competitive pricing. The turn around on orders from my experience is awesome.

Reason I chose this business:

I needed new tires for my 2015 Equinox

Reason I chose this product:

I had good results with the same tire. 64000 miles plus.

Value
Shipping
Quality

Date of experience: September 3, 2021

Great prices
August 27th, 2021
Verified site experience
• Previous review
Reason I chose this business:

I needed new tires for my 2015 Equinox

Date of experience: August 27, 2021

Thumbnail of user juanh237
New York
1 review
0 helpful votes
  • Send Message
November 26th, 2021
Verified purchase

Nice customer service they really help you out with any issues.

Reason I chose this business:

Good prices and fast delivery

Service
Value
Shipping
Quality

Date of experience: November 26, 2021

Thumbnail of user johnx376
Florida
2 reviews
0 helpful votes
  • Send Message
May 12th, 2022
Verified purchase

Outstanding job! Service was precise accurate and well done

Reason I chose this business:

Best choices

Quality

Date of experience: May 12, 2022

Thumbnail of user taitef
Pennsylvania
1 review
0 helpful votes
  • Send Message
May 10th, 2022
Verified purchase

I had a Good experience…………………………………………………………………………..

Reason I chose this business:

Friend told me to

Quality

Date of experience: May 10, 2022

Thumbnail of user takeemaj1
New York
1 review
0 helpful votes
  • Send Message
May 12th, 2022
Verified purchase

Quick and easy purchase, ties arrived next day it was perfect.

Quality

Date of experience: May 12, 2022

Thumbnail of user ronw553
New Mexico
1 review
0 helpful votes
  • Send Message
September 3rd, 2021
Verified purchase

Seamless buying experience and the website was easy to navigate through.

Reason I chose this business:

Trusted Company I have been using for 15+ years.

Reason I chose this product:

It's a reputable product with great value.

Value
Shipping
Quality

Date of experience: September 3, 2021

Thumbnail of user seang428
California
2 reviews
0 helpful votes
  • Send Message
May 11th, 2022
Verified purchase

Easy and fast -- convenient installation in my neighborhood.

Reason I chose this business:

I have used it before

Quality

Date of experience: May 11, 2022

Thumbnail of user shaunm260
Illinois
1 review
0 helpful votes
  • Send Message
May 12th, 2022
Verified purchase
• Updated review

Simple order process and trusted brand parts. Clearly a company run by enthusiasts!

Reason I chose this business:

Trusted company - motorsports supporter

Reason I chose this product:

Lightest wheel I could find for a reasonable price.

Quality

Date of experience: May 12, 2022

Pretty easy
May 5th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Trusted company - motorsports supporter

Date of experience: May 5, 2022

Thumbnail of user terryf377
Nebraska
1 review
0 helpful votes
  • Send Message
September 3rd, 2021
Verified purchase
• Updated review

Very easy to navigate your site. Ordered my tires and they were delivered in 2 days! Awesome!

Reason I chose this business:

I have been a customer for several years

Reason I chose this product:

Research & reading reviews.

Value
Shipping
Quality

Date of experience: September 3, 2021

Nice Site
August 28th, 2021
Verified site experience
• Previous review

Nice Site. Very Intuitive.

Reason I chose this business:

Customer for years.

Date of experience: August 28, 2021

Thumbnail of user michaels7498
Virginia
2 reviews
0 helpful votes
  • Send Message
November 26th, 2021
Verified purchase
• Updated review

Quality product and excellent service. Will continue to use tire rack for future needs.

Reason I chose this business:

Price & delivery

Reason I chose this product:

Match existing

Value
Shipping
Quality

Date of experience: November 26, 2021

So far so good
November 19th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Price & delivery

Date of experience: November 19, 2021

Thumbnail of user douglast188
Pennsylvania
1 review
0 helpful votes
  • Send Message
September 3rd, 2021
Verified purchase
• Updated review

Quick turn around time and helpful customer service

Reason I chose this business:

Wheel selection

Reason I chose this product:

Looks good on my vehicle

Value
Shipping
Quality

Date of experience: September 3, 2021

Quick and easy
August 28th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Wheel selection

Date of experience: August 28, 2021

Thumbnail of user jeffm1393
Illinois
1 review
0 helpful votes
  • Send Message
September 3rd, 2021
Verified purchase
• Updated review

I received the product in a timely manner and as quoted.

Reason I chose this business:

Price and quality

Reason I chose this product:

I have used this product before

Value
Shipping
Quality

Date of experience: September 3, 2021

Great and quick
August 28th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Price and quality

Date of experience: August 28, 2021

Thumbnail of user johno1913
California
1 review
0 helpful votes
  • Send Message
November 17th, 2022
Verified purchase

Easy to use website, shipped right away. Fair price.

Reason I chose this business:

Didn't have locally

Value
Shipping
Quality

Date of experience: November 17, 2022

Thumbnail of user albertr209
Pennsylvania
1 review
0 helpful votes
  • Send Message
September 3rd, 2021
Verified purchase
• Updated review

I have got tires from tire rack many time and always good.

Reason I chose this business:

The tires I wanted are in stock.

Reason I chose this product:

The car had 2 tires of the same thing.

Value
Shipping
Quality

Date of experience: September 3, 2021

I have got tires from tire rack many time and always...
August 27th, 2021
Verified site experience
• Previous review

I have got tires from tire rack many time and always good.

Reason I chose this business:

The tires I wanted are in stock.

Date of experience: August 27, 2021

Thumbnail of user farazh3
Virginia
1 review
0 helpful votes
  • Send Message
November 24th, 2021
Verified purchase

Great and fast experience compared to other competitors.

Reason I chose this business:

Best prices

Value
Shipping
Quality

Date of experience: November 24, 2021

Thumbnail of user harryp325
North Carolina
1 review
0 helpful votes
  • Send Message
May 11th, 2022
Verified purchase

Good deal, fast shipping, everything up to expectations

Reason I chose this business:

Used them before

Quality

Date of experience: May 11, 2022

Thumbnail of user glennb494
Georgia
1 review
0 helpful votes
  • Send Message
May 11th, 2022
Verified purchase

Lets wait and see if the tire gets here on time ( fail)

Reason I chose this business:

No one had this tire in the SE

Service
Quality

Date of experience: May 11, 2022

Thumbnail of user lothars5
Illinois
1 review
0 helpful votes
  • Send Message
November 24th, 2021
Verified purchase

Overall excellent. Tires being installed today by Firestone.

Value
Shipping
Quality

Date of experience: November 24, 2021

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

How do I know I can trust these reviews about Tire Rack?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Tire Rack?