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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,020 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2975
  • Value
    26305
  • Shipping
    26267
  • Quality
    26839

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,063
Neutral
152
Negative
93
View ratings trends

Instant Feedback

469,535 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,020)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7712) customer service (1696) web site (403) shopping experience (416) delivery time (349)
Thumbnail of user jamesc4264
New York
1 review
0 helpful votes
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May 11th, 2022
Verified purchase
• Updated review

I have ordered a replacement tire very easy and fast

Service
Quality

Date of experience: May 11, 2022

Shamus
November 22nd, 2021
Verified purchase
• Previous review

Great service, the videos were very helpful, delivery was made to my garage nice and easy

Reason I chose this business:

Product knowledge

Value
Shipping
Quality

Date of experience: November 22, 2021

Thumbnail of user elisamuelv
Rhode Island
1 review
0 helpful votes
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May 11th, 2022
Verified purchase

Awesome! Super easy and with different payment options.

Reason I chose this business:

Easy process.

Quality

Date of experience: May 11, 2022

Thumbnail of user lyndonh32
California
1 review
0 helpful votes
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May 11th, 2022
Verified purchase

Very easy ordering process and tires were on my doorstep the next day

Reason I chose this business:

Selection to match my OEM tires, price, delivery options

Quality

Date of experience: May 11, 2022

Thumbnail of user jeanettea107
Oregon
1 review
0 helpful votes
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May 11th, 2022
Verified purchase

Easy simple. The tires where shipped same day and arrived within 24 hours.

Quality

Date of experience: May 11, 2022

Thumbnail of user rickr659
Georgia
2 reviews
0 helpful votes
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September 2nd, 2021
Verified purchase

Very good service and they a pleasure to work with

Reason I chose this business:

Always use them

Reason I chose this product:

Good tires and good pricing

Service
Value
Shipping
Quality

Date of experience: September 2, 2021

Thumbnail of user kene153
New Jersey
1 review
0 helpful votes
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May 11th, 2022
Verified purchase

Extremely fast shipping & excellent selection of brands to choose from.

Reason I chose this business:

Great selection brands of tires & price

Quality

Date of experience: May 11, 2022

Thumbnail of user luisb270
California
1 review
0 helpful votes
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September 2nd, 2021
Verified purchase

Always have a good experience when *******@tirerack

Reason I chose this business:

I've been buying tires/*******@tirerack for as long as I remember

Reason I chose this product:

Style of the wheels

Value
Shipping
Quality

Date of experience: September 2, 2021

Thumbnail of user richards2573
New Jersey
1 review
0 helpful votes
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May 11th, 2022
Verified purchase
• Updated review

Great service and functionality as I have come to expect!

Reason I chose this business:

Great service and execution

Quality

Date of experience: May 11, 2022

Very user friendly and efficient
November 3rd, 2020
Verified site experience
• Previous review

Date of experience: November 3, 2020

Thumbnail of user alexandern115
Utah
1 review
0 helpful votes
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November 2nd, 2021
Verified purchase

Cant complain. Everything like should be if service is good. Thank you.

Reason I chose this business:

Always did since I got a car

Value
Shipping
Quality

Date of experience: November 2, 2021

Thumbnail of user dalew301
Florida
2 reviews
0 helpful votes
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April 15th, 2022
Verified purchase

Found the brake pads I wanted after not finding them in several other sites.

Reason I chose this business:

Had the specific brake pads in stock.

Value
Shipping
Quality

Date of experience: April 15, 2022

Thumbnail of user pault1250
Wisconsin
1 review
0 helpful votes
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November 2nd, 2021
Verified purchase

Large selection, easy online ordering quick delivery what else can i say. But thank you.

Reason I chose this business:

I have ordered before

Service
Value
Shipping
Quality

Date of experience: November 2, 2021

Thumbnail of user julianl114
California
1 review
0 helpful votes
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November 16th, 2022
Verified purchase

Good service, received my tires in a quick fashion and was easy to have them installed.

Value
Shipping
Quality

Date of experience: November 16, 2022

Thumbnail of user suzannee226
Washington
1 review
0 helpful votes
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November 2nd, 2021
Verified purchase

Thank you, please try to find some independent installers in Vancouver Washington

Reason I chose this business:

Friend recommendation

Value
Shipping
Quality

Date of experience: November 2, 2021

Thumbnail of user ronaldm871
Vermont
2 reviews
0 helpful votes
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November 3rd, 2021
Verified purchase

Easy site to purchase tires! I highly recommend tirerack

Reason I chose this business:

Great company

Value
Shipping
Quality

Date of experience: November 3, 2021

Thumbnail of user mikeb2292
Illinois
1 review
0 helpful votes
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November 2nd, 2021
Verified purchase

Next day delivery, arrived so fast warm temps returned.

Reason I chose this business:

Previous experience

Value
Shipping
Quality

Date of experience: November 2, 2021

Thumbnail of user michaeld4950
Massachusetts
1 review
0 helpful votes
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April 15th, 2022
Verified purchase

All good. Great shipping time. Availability and price esp with mail in rebate!

Reason I chose this business:

Availability, price

Value
Shipping
Quality

Date of experience: April 15, 2022

Thumbnail of user michaelm9246
Illinois
1 review
0 helpful votes
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April 16th, 2022
Verified purchase

My purchase was a fast and easy process. Thank you, Tire Rack.

Reason I chose this business:

I'm a returning customer.

Value
Shipping
Quality

Date of experience: April 16, 2022

Thumbnail of user lynnj197
Maine
1 review
0 helpful votes
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November 2nd, 2021
Verified purchase

Very satisfied with options and availability of tires

Value
Shipping
Quality

Date of experience: November 2, 2021

Thumbnail of user alexp1025
Pennsylvania
1 review
0 helpful votes
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November 1st, 2021
Verified purchase

Easy to chat gave polite good advice and helped us out making right purchase

Reason I chose this business:

Referred my Midas nice crew there

Value
Shipping
Quality

Date of experience: November 1, 2021

Thumbnail of user craigr358
Georgia
1 review
0 helpful votes
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November 3rd, 2021
Verified purchase

Good selection and easy to use comparison tool. Why do I need 50 characters?

Reason I chose this business:

Always satisfied with the tires and the pricing

Value
Shipping
Quality

Date of experience: November 3, 2021

Thumbnail of user edgara95
California
1 review
0 helpful votes
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November 2nd, 2021
Verified purchase

Super simple way to purchase great tires for a even greater price

Value
Shipping
Quality

Date of experience: November 2, 2021

Thumbnail of user marks4270
Maryland
1 review
0 helpful votes
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November 2nd, 2021
Verified purchase

Wonderful to see a wide selection of rims in stock

Reason I chose this business:

Selection of rims

Value
Shipping
Quality

Date of experience: November 2, 2021

Thumbnail of user williamb3527
Ohio
1 review
0 helpful votes
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November 2nd, 2021
Verified purchase

Very well organized understandable web site. Easy to use.

Reason I chose this business:

Past use - recommended to me by Moreland Hills Auto

Value
Shipping
Quality

Date of experience: November 2, 2021

Thumbnail of user philipb664
Connecticut
1 review
0 helpful votes
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November 16th, 2022
Verified purchase

Quick and convenient except for having to fill this answer out with 50 characters

Reason I chose this business:

Quality of tires and price

Service
Value
Shipping
Quality

Date of experience: November 16, 2022

Thumbnail of user rickied14
Michigan
1 review
0 helpful votes
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November 2nd, 2021
Verified purchase

Great service, good Communications, fast delivery.

Value
Shipping
Quality

Date of experience: November 2, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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