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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 36,883 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2975
  • Value
    26298
  • Shipping
    26260
  • Quality
    26832

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
8,933
Neutral
147
Negative
93
View ratings trends

Instant Feedback

469,345 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“EXCELLENT website!”

James C.
12/29/24

Thank you for having such an informative website! All information is right at your fingertips to make an intelligent decision with selecting tires! Tires showed up the very next day. I highly recommend doing business with TireRack!

Date of experience: 12/28/24
See positive reviews
Top Critical Review

“Your warranty program is declining and soon you will lose my business.”

Daniel D.
12/28/24

You just rejected my recent request to replace a tire which worn out prematurely. Chunks of rubber are missing from the entire tire all around it after only one year. In fact it is a safety concern due to potential blow-out. Poor business decision on your end.

Date of experience: 12/18/24
See critical reviews

Reviews (36,883)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7680) customer service (1687) web site (402) shopping experience (416) delivery time (349)
Thumbnail of user chrisc2061
Texas
1 review
0 helpful votes
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February 7th, 2021
Verified purchase

Easy shopping, good selection, and received overnight!

Reason I chose this business:

Wanted good tires for a good price. Even after paying another business to install my tires, I'm estimating I saved about $200 vs. buying the same quality tires locally.

Reason I chose this product:

Research and reviews on the tires I purchases.

Value
Shipping
Quality

Date of experience: February 7, 2021

Thumbnail of user ricks970
Utah
1 review
0 helpful votes
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February 7th, 2021
Verified purchase
• Updated review

Ordered another jack. Last one has worked excellent for 8 years with daily use.

Reason I chose this business:

Repeat customer

Reason I chose this product:

I purchased the same product 8 years ago and it has worked excellent.

Value
Shipping
Quality

Date of experience: February 7, 2021

Ordered another jack
February 1st, 2021
Verified site experience
• Previous review

Ordered another jack. Last one has worked excellent for 8 years with daily use.

Reason I chose this business:

Repeat customer

Date of experience: February 1, 2021

Thumbnail of user ryant616
Michigan
1 review
0 helpful votes
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September 3rd, 2021
Verified purchase
• Updated review

Easy to use app. Nice choices. Decent but not gr price

Reason I chose this business:

Online search.

Reason I chose this product:

No luck with Goodyear’s I had. My Hercules are decent but I wanted little more aggressive tread

Value
Shipping
Quality

Date of experience: September 3, 2021

Easy to use app
August 28th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Online search.

Date of experience: August 28, 2021

Thumbnail of user yusufr21
Washington
1 review
0 helpful votes
  • Send Message
September 3rd, 2021
Verified purchase
• Updated review

Convenient, fast delivery, great price. Easy to find the right tire.

Reason I chose this business:

Recommendation from Costco

Reason I chose this product:

Quality and drive

Value
Shipping
Quality

Date of experience: September 3, 2021

Easy and convenient to find the tire I needed
August 28th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Recommendation from Costco

Date of experience: August 28, 2021

Thumbnail of user elisab31
New York
2 reviews
0 helpful votes
  • Send Message
September 4th, 2021
Verified purchase
• Updated review

I like that you can compare tires and get reviews.

Reason I chose this business:

Price, convenience, comparing tires/ratings - yes, all of those

Reason I chose this product:

2 tires to match my other 2. And 4 new tires based on ratings.

Value
Shipping
Quality

Date of experience: September 4, 2021

Tire rack is great
November 21st, 2019
Verified site experience
• Previous review
Reason I chose this business:

Price, convenience, comparing tires/ratings

Date of experience: November 21, 2019

Thumbnail of user eliasa59
Florida
1 review
0 helpful votes
  • Send Message
September 5th, 2021
Verified purchase
• Updated review

Amazing Service, Shipping and ordering experience were perfect.

Very fast and responsive customer support

Reason I chose this business:

Amazing Service

Reason I chose this product:

Amazing Service

Service
Value
Shipping
Quality

Date of experience: September 5, 2021

Amazing Service
August 29th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Amazing Service

Date of experience: August 29, 2021

Thumbnail of user josephk1293
Iowa
2 reviews
0 helpful votes
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December 27th, 2021
Verified purchase

Have always had great fast accurate service from TireRack

Reason I chose this business:

Very dependable service

Shipping
Quality

Date of experience: December 27, 2021

Thumbnail of user johna4362
New York
1 review
0 helpful votes
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October 14th, 2022
Verified purchase

On point! Every time. Delivered in less then 24 hrs

Reason I chose this business:

My go to guys

Value
Shipping
Quality

Date of experience: October 14, 2022

Thumbnail of user kevinb2676
New York
2 reviews
0 helpful votes
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June 18th, 2022
Verified purchase

Fast and easy----------------------------------------------------------

Reason I chose this business:

Dealt with you through business for years--auto repair shops

Service
Value
Shipping
Quality

Date of experience: June 18, 2022

Thumbnail of user janetm829
Tennessee
1 review
0 helpful votes
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December 27th, 2021
Verified purchase
• Updated review

Ordering online is easy. The tires I need are always in stock

Reason I chose this business:

I have ordered tires from you in the past

Value
Shipping

Date of experience: December 27, 2021

Easy ordering process
November 2nd, 2020
Verified site experience
• Previous review
Reason I chose this business:

Have ordered from the company before

Date of experience: November 2, 2020

Thumbnail of user amyc2193
Nebraska
1 review
0 helpful votes
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October 16th, 2022
Verified purchase

Very easy to use website and fast delivery well definitely buy from here again!

Value
Shipping
Quality

Date of experience: October 16, 2022

Thumbnail of user christopherm2393
Nevada
1 review
0 helpful votes
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October 16th, 2022
Verified purchase

Smooth purchase. Easy informative website. I'm happy!

Reason I chose this business:

My typical local vendors were not able to help me with my purchase.

Value
Shipping
Quality

Date of experience: October 16, 2022

Thumbnail of user erics2255
Oregon
1 review
0 helpful votes
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December 27th, 2021
Verified purchase

Had items in stock. Extremely quick shipping, will use again.

Reason I chose this business:

Previous customer

Value
Shipping
Quality

Date of experience: December 27, 2021

Thumbnail of user rheaf13
Idaho
1 review
0 helpful votes
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December 26th, 2021
Verified purchase

I always come back here because you're the best. Make studded tires easier to find though okay?

Reason I chose this business:

Long time satisfied customer

Service
Value
Shipping
Quality

Date of experience: December 26, 2021

Thumbnail of user brynd13
Oregon
1 review
0 helpful votes
  • Send Message
June 18th, 2022
Verified purchase

Great website. Will come again! That is for the support!

Value
Shipping
Quality

Date of experience: June 18, 2022

Thumbnail of user roberth4873
Iowa
1 review
0 helpful votes
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June 17th, 2022
Verified purchase

Easy purchase. Fast delivery. Great quality. Highly recommended!

Value
Shipping
Quality

Date of experience: June 17, 2022

Thumbnail of user juanv387
Pennsylvania
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

It was great online had time to look over different tires.

Reason I chose this business:

For a family member

Service
Value
Shipping
Quality

Date of experience: June 16, 2022

Thumbnail of user rolands144
Oregon
1 review
0 helpful votes
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December 27th, 2021
Verified purchase

Lots of good choices. Customers comments much appreciated.

Reason I chose this business:

Done business before with satisfaction

Value
Shipping
Quality

Date of experience: December 27, 2021

Thumbnail of user deddrice
Georgia
1 review
0 helpful votes
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December 23rd, 2021
Verified purchase

Should've bought my second set this way but I know where to go now

Reason I chose this business:

Cause it’s easy and real people review it

Value
Shipping
Quality

Date of experience: December 23, 2021

Thumbnail of user gregorym773
Pennsylvania
1 review
0 helpful votes
  • Send Message
December 27th, 2021
Verified purchase

First time user. Awesome experience and was very easy to use.

Value
Shipping
Quality

Date of experience: December 27, 2021

Thumbnail of user samuelv144
Texas
1 review
0 helpful votes
  • Send Message
June 17th, 2022
Verified purchase

Great selection and professional tires description.

Service
Value
Shipping
Quality

Date of experience: June 17, 2022

Thumbnail of user roberta3111
New Mexico
1 review
0 helpful votes
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June 17th, 2022
Verified purchase

Had my tire in stock and ease of using the website

Reason I chose this business:

Had my tire in stock

Value
Shipping
Quality

Date of experience: June 17, 2022

Thumbnail of user rener146
Massachusetts
1 review
0 helpful votes
  • Send Message
September 8th, 2021
Verified purchase

One day shipping, great pricing, saved a bunch of money

Reason I chose this business:

Service and pricing

Value
Shipping
Quality

Date of experience: September 8, 2021

Thumbnail of user douglaso31
Pennsylvania
1 review
0 helpful votes
  • Send Message
June 17th, 2022
Verified purchase
• Updated review

Easy to navigate. Helpful information. Fast delivery

Reason I chose this business:

Price and convenience

Value
Shipping
Quality

Date of experience: June 17, 2022

Informative site
November 10th, 2019
Verified site experience
• Previous review

Informative site. Easy to navigate

Reason I chose this business:

Referred by a friend

Date of experience: November 10, 2019

Thumbnail of user terryb953
West Virginia
3 reviews
0 helpful votes
  • Send Message
September 8th, 2021
Verified purchase

Great company with lightning quick delivery! The Tires arrived within 3 business days.

Value
Shipping
Quality

Date of experience: September 8, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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