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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 36,842 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2975
  • Value
    26298
  • Shipping
    26260
  • Quality
    26832

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
8,893
Neutral
147
Negative
92
View ratings trends

Instant Feedback

469,192 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“EXCELLENT website!”

James C.
12/29/24

Thank you for having such an informative website! All information is right at your fingertips to make an intelligent decision with selecting tires! Tires showed up the very next day. I highly recommend doing business with TireRack!

Date of experience: 12/28/24
See positive reviews
Top Critical Review

“Your warranty program is declining and soon you will lose my business.”

Daniel D.
12/28/24

You just rejected my recent request to replace a tire which worn out prematurely. Chunks of rubber are missing from the entire tire all around it after only one year. In fact it is a safety concern due to potential blow-out. Poor business decision on your end.

Date of experience: 12/18/24
See critical reviews

Reviews (36,842)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7662) customer service (1679) web site (402) shopping experience (416) delivery time (349)
Thumbnail of user michaelj2049
Louisiana
1 review
0 helpful votes
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October 18th, 2021
Verified purchase

Very easy to use web site and has a good reputation

Reason I chose this business:

Previously used this company

Value
Shipping
Quality

Date of experience: October 18, 2021

Thumbnail of user thomasn665
Oregon
1 review
0 helpful votes
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October 17th, 2021
Verified purchase

Simple, easy to read, and efficient online purchase.

Reason I chose this business:

Less expensive than stores, and your inventory is better.

Service
Value
Shipping
Quality

Date of experience: October 17, 2021

Thumbnail of user edwardp498
New York
1 review
0 helpful votes
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October 18th, 2021
Verified purchase

Transaction timed out too quickly, before I could put in all my credit card info,

Value
Shipping
Quality

Date of experience: October 18, 2021

Thumbnail of user kazs3
New York
1 review
0 helpful votes
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March 31st, 2022
Verified purchase

Very good; great continuity in the ordering system.

Reason I chose this business:

Purchased tires previously from Tire Rack and had a good experience when I needed
Help in making a road hazard claim.

Value
Shipping
Quality

Date of experience: March 31, 2022

Thumbnail of user johnw5299
California
1 review
0 helpful votes
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March 29th, 2022
Verified purchase

Easy online order. Fast next-day shipping. Very pleased with the experience.

Reason I chose this business:

Availability, price and fast shipping.

Service
Value
Shipping
Quality

Date of experience: March 29, 2022

Thumbnail of user randys776
California
1 review
0 helpful votes
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March 18th, 2022
Verified purchase

Smooth order process, always on time.
Thanks for taking care of the Customer

Reason I chose this business:

Price and previous customer

Value
Shipping
Quality

Date of experience: March 18, 2022

Thumbnail of user yohanceb
Texas
1 review
0 helpful votes
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March 23rd, 2022
Verified purchase
• Updated review

Great site and quick delivery always on point for whatever we need.

Reason I chose this business:

Prior experience

Value
Shipping
Quality

Date of experience: March 23, 2022

Michelin tires for z06
December 30th, 2021
Verified purchase
• Previous review

Great company and products and warranty. Hopefully I won't need to replace these for a while.

Reason I chose this business:

Always on point

Service
Value
Shipping
Quality

Date of experience: December 30, 2021

Easy as pie to use
August 24th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Ease of use and referred

Date of experience: August 24, 2021

Thumbnail of user jeffreyt116
New York
1 review
0 helpful votes
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October 6th, 2021
Verified purchase
• Updated review

All of the testing and info needed to make a good purchase.

Reason I chose this business:

Have used them in the past.

Value
Shipping
Quality

Date of experience: October 6, 2021

Very satisfied
October 31st, 2019
Verified site experience
• Previous review
Reason I chose this business:

Simplified ordering

Date of experience: October 31, 2019

Thumbnail of user lynneh175
Washington
1 review
0 helpful votes
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October 6th, 2021
Verified purchase

I am delighted at how easy it was to find the right tires!

Reason I chose this business:

Google search

Value
Shipping
Quality

Date of experience: October 6, 2021

Thumbnail of user nicholasm612
Wisconsin
2 reviews
0 helpful votes
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October 5th, 2021
Verified purchase

Seamless! I'm a repeat customer. Everything goes really smooth each time.

Value
Shipping
Quality

Date of experience: October 5, 2021

Thumbnail of user josephd1163
Pennsylvania
1 review
0 helpful votes
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March 21st, 2021
Verified purchase

Was able to place order and pick up from local warehouse in a timely manner

Value
Shipping
Quality

Date of experience: February 17, 2021

Thumbnail of user paulo766
California
1 review
0 helpful votes
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March 13th, 2022
Verified purchase

Ordered on Sunday night, delivered Tuesday morning. How you can beat that?

Reason I chose this business:

Repeat customer

Value
Shipping
Quality

Date of experience: March 13, 2022

Thumbnail of user danl544
Virginia
1 review
0 helpful votes
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March 21st, 2021
Verified purchase

The process was easy and straight forward with very reasonable prices

Reason I chose this business:

It’s the go to tire place for online sales

Value
Shipping
Quality

Date of experience: February 17, 2021

Thumbnail of user christopherr876
Washington
1 review
0 helpful votes
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September 24th, 2021
Verified purchase

Quick and easy super simple. I'd recommend them any day

Reason I chose this business:

Recommended by friends

Value
Shipping
Quality

Date of experience: September 24, 2021

Thumbnail of user roslynnk
Hawaii
1 review
0 helpful votes
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February 23rd, 2021
Verified purchase

Everything was very easy to complete and tires where shipped right away.

Value
Shipping
Quality

Date of experience: February 23, 2021

Thumbnail of user williama1639
California
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

Fast, easy, great price and the website is awesome!

Reason I chose this business:

Price, mobile installation & great selection

Value
Shipping
Quality

Date of experience: March 15, 2022

Thumbnail of user justinc515
Maryland
1 review
0 helpful votes
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February 14th, 2021
Verified purchase

Arrived on time in a two day period, very convenient

Reason I chose this business:

Convenience

Value
Shipping
Quality

Date of experience: February 14, 2021

Thumbnail of user richards3563
Florida
1 review
0 helpful votes
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September 21st, 2021
Verified purchase

Excellent, website easy to navigate and the prices are extremely fair.

Reason I chose this business:

I have used you in the past. I am a satisfied customer so why not continue the relationship

Value
Shipping
Quality

Date of experience: September 21, 2021

Thumbnail of user steveg1449
Colorado
1 review
0 helpful votes
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September 21st, 2021
Verified purchase

Good to go; delivered earlier than projected/expected!

Reason I chose this business:

Price, options, convenience!

Value
Shipping
Quality

Date of experience: September 21, 2021

Thumbnail of user christopherm1684
California
1 review
0 helpful votes
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September 21st, 2021
Verified purchase

Very well organized site makes it easy to complete a transaction.

Reason I chose this business:

Bought from them before and was very satisfied with their products, delivery process and customer service not to mention their free road hazard coverage!

Service
Value
Shipping
Quality

Date of experience: September 21, 2021

Thumbnail of user richardp1957
Ohio
1 review
0 helpful votes
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September 21st, 2021
Verified purchase

Fast and professional, will be coming back for any future wheel/tire purchases.

Value
Shipping
Quality

Date of experience: September 21, 2021

Thumbnail of user cogdellb
Texas
1 review
0 helpful votes
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February 14th, 2021
Verified purchase
• Updated review

Tires delivered within 24 hours. Faster than buying locally!

Value
Shipping
Quality

Date of experience: February 14, 2021

Easy
February 8th, 2021
Verified site experience
• Previous review

Date of experience: February 8, 2021

Thumbnail of user charlesm714
Missouri
1 review
0 helpful votes
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September 20th, 2021
Verified purchase
• Updated review

Very quick, had the products I wanted at good price points

Reason I chose this business:

Prior experience with Tire Rack and the ability to have tires mounted and balanced with delivery.

Value
Shipping
Quality

Date of experience: September 20, 2021

Quick, easy ordering
October 11th, 2019
Verified site experience
• Previous review

Quick, easy ordering. Lots of online tire info

Reason I chose this business:

Good prices, large selecetion, free and fast shipping

Date of experience: October 11, 2019

Thumbnail of user timothys453
Ohio
1 review
0 helpful votes
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September 17th, 2021
Verified purchase
• Updated review

Pad arrived, though a bit slowly. It seems normal delivery from that distance would be sooner.

Reason I chose this business:

Looking for a future tire purchase, found some brake pads.

Value
Shipping
Quality

Date of experience: September 17, 2021

The site is bit slow today
April 15th, 2020
Verified site experience
• Previous review

The site is bit slow today. Otherwise fine.

Reason I chose this business:

Koni sale, good price, free shipping.

Date of experience: April 15, 2020

Thumbnail of user gerardf42
Texas
1 review
0 helpful votes
  • Send Message
September 18th, 2021
Verified purchase

Have used TireRack before, always great service. Really like the availability of new tires

Reason I chose this business:

Previous experience

Value
Shipping
Quality

Date of experience: September 18, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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