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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 36,842 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2975
  • Value
    26298
  • Shipping
    26260
  • Quality
    26832

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
8,893
Neutral
147
Negative
92
View ratings trends

Instant Feedback

469,192 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“EXCELLENT website!”

James C.
12/29/24

Thank you for having such an informative website! All information is right at your fingertips to make an intelligent decision with selecting tires! Tires showed up the very next day. I highly recommend doing business with TireRack!

Date of experience: 12/28/24
See positive reviews
Top Critical Review

“Your warranty program is declining and soon you will lose my business.”

Daniel D.
12/28/24

You just rejected my recent request to replace a tire which worn out prematurely. Chunks of rubber are missing from the entire tire all around it after only one year. In fact it is a safety concern due to potential blow-out. Poor business decision on your end.

Date of experience: 12/18/24
See critical reviews

Reviews (36,842)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7662) customer service (1679) web site (402) shopping experience (416) delivery time (349)
Thumbnail of user margarettz1
Tennessee
2 reviews
0 helpful votes
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March 5th, 2022
Verified purchase

Seems to be fairly easy. Website is well-designed and user-friendly.

Reason I chose this business:

Price and previous experience.

Service
Value
Shipping
Quality

Date of experience: March 5, 2022

Thumbnail of user rodrigom108
Illinois
1 review
0 helpful votes
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September 11th, 2021
Verified purchase
• Updated review

Easy to buy, chat assistants are good. Hunter was helpful!

Hunter was helpful and straight to the point.

Reason I chose this business:

Used it before

Reason I chose this product:

Good ratings, good reviews.

Service
Value
Shipping
Quality

Date of experience: September 11, 2021

Easy to buy, chat assistants are good
June 6th, 2021
Verified site experience
• Previous review

Easy to buy, chat assistants are good. Hunter was helpful!

Reason I chose this business:

Used it before

Date of experience: June 6, 2021

Thumbnail of user maryb4157
Kentucky
1 review
0 helpful votes
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March 4th, 2022
Verified purchase

Easy to get what I needed. Thanks! Free delivery made it extra nice.

Reason I chose this business:

Price of product, and free delivery

Value
Shipping
Quality

Date of experience: March 4, 2022

Thumbnail of user tommyo25
New Jersey
1 review
0 helpful votes
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February 1st, 2021
Verified purchase

Great service. Fast shipping. Easy to use website. Reasonable prices

Date of experience: February 1, 2021

Thumbnail of user mikeb1862
Michigan
1 review
0 helpful votes
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February 3rd, 2021
Verified purchase

No high pressure sales tactic! They emailed me about an awesome blow out sale.

Reason I chose this business:

Great deal I got emailed

Reason I chose this product:

Néeded tires

Value
Shipping
Quality

Date of experience: February 3, 2021

Thumbnail of user kennethb964
Ohio
1 review
0 helpful votes
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September 13th, 2021
Verified purchase
• Updated review

Second full tire & wheel purchase from TR, happy the first time, expect to be again

Just checking to see if tires i had chosen were good road tires

Reason I chose this business:

Lots of options, good prices, & no pressure

Service
Value
Shipping
Quality

Date of experience: September 13, 2021

Second full tire & wheel purchase from TR, happy the...
September 3rd, 2021
Verified site experience
• Previous review

Second full tire & wheel purchase from TR, happy the first time, expect to be again

Reason I chose this business:

Lots of options, good prices, & no pressure

Date of experience: September 3, 2021

Thumbnail of user andrewy412
Pennsylvania
1 review
0 helpful votes
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March 4th, 2022
Verified purchase

Very knowledgeable help, Ross was quick and had all the answers.

Reason I chose this business:

Needed a replacement wheel

Value
Shipping
Quality

Date of experience: March 4, 2022

Thumbnail of user herbertm78
Vermont
1 review
0 helpful votes
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September 11th, 2021
Verified purchase

Excellent fast service.
Received product well packaged.

Reason I chose this business:

Past experiences

Reason I chose this product:

Previously owned same tire make

Value
Shipping
Quality

Date of experience: September 11, 2021

Thumbnail of user raleighs27
Florida
1 review
0 helpful votes
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February 3rd, 2021
Verified purchase
• Updated review

Quick and easy ordering. Prices can't be beat! Lightning fast shipping.

Reason I chose this business:

Price and availability.

Value
Shipping
Quality

Date of experience: February 3, 2021

Quick and easy ordering
January 28th, 2021
Verified site experience
• Previous review

Quick and easy ordering. Prices can't be beat! Lightning fast shipping.

Reason I chose this business:

Price and availability.

Date of experience: January 28, 2021

Thumbnail of user juanm724
Costa Rica
1 review
0 helpful votes
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September 13th, 2021
Verified purchase
• Updated review

Easy to use web page, excellent availability of tires.

Reason I chose this business:

Inventory and availavility

Value
Shipping
Quality

Date of experience: September 13, 2021

Excellent performance
September 13th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Inventory and availavility

Date of experience: September 13, 2021

Thumbnail of user glennt204
Louisiana
1 review
0 helpful votes
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February 1st, 2021
Verified purchase

Great service! Always delivers promptly and efficiently.

Date of experience: February 1, 2021

Thumbnail of user joshuat469
Kansas
1 review
0 helpful votes
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August 27th, 2022
Verified purchase

Able to research, compare, price, evaluate, best value

Reason I chose this business:

Best options, search tools, value, optional rebate

Value
Shipping
Quality

Date of experience: August 27, 2022

Thumbnail of user jonathanr950
Maryland
1 review
0 helpful votes
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August 23rd, 2022
Verified purchase

It has been simple Ordering process and fast delivery

Reason I chose this business:

Used them in the past

Value
Shipping
Quality

Date of experience: August 23, 2022

Thumbnail of user eugenes232
Pennsylvania
1 review
0 helpful votes
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August 27th, 2022
Verified purchase
• Updated review

Tire rack always makes purchasing tires easy and painless.

Value
Shipping
Quality

Date of experience: August 27, 2022

Wonderful selection of tires and reliable website
November 17th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Wonderful selection of tires and reliable website.

Date of experience: November 17, 2021

Thumbnail of user reginaldb125
Pennsylvania
1 review
0 helpful votes
  • Send Message
March 3rd, 2022
Verified purchase

Easy navigation. Simple product description for proper fitment selection.

Reason I chose this business:

Been using tire rack for my other other cars for over a decade (maybe 2 decades by now).

I've always been satisfied and installers have never had an issue installing what i ordered.

Value
Shipping
Quality

Date of experience: March 3, 2022

Thumbnail of user joanb723
South Carolina
1 review
0 helpful votes
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September 12th, 2021
Verified purchase
• Updated review

It was easy. Informed decision. All specification met.

Reason I chose this business:

Commercial on nascar

Reason I chose this product:

Completely what I wanted.

Value
Shipping
Quality

Date of experience: September 12, 2021

It was easy
September 5th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Commercial on nascar

Date of experience: September 5, 2021

Thumbnail of user kirkh120
Pennsylvania
2 reviews
0 helpful votes
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September 12th, 2021
Verified purchase

Very easy to navigate tire options and place the order.

Reason I chose this business:

Past experience ordering tires. It is so streamlined too. Selecting the tires is easy, placing the order, and shipping directly to me. No driving to a tire dealer, then sitting in the waiting area for possibly an hour or two! I receive the tires at home, then take them to my local mechanic, where he mounts and balances them. So easy!

Value
Shipping
Quality

Date of experience: September 12, 2021

Thumbnail of user davidm8023
Tennessee
1 review
0 helpful votes
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August 23rd, 2022
Verified purchase

It was quick and easy Thank you great service as well

Reason I chose this business:

just thought i would tire a different route on buying new tires for my 1999 Corvette coupe

Value
Shipping
Quality

Date of experience: August 23, 2022

Thumbnail of user jeffreyb1560
Florida
1 review
0 helpful votes
  • Send Message
August 27th, 2022
Verified purchase

Easy selection, helpful information and useful reviews.

Reason I chose this business:

Best info and selection

Value
Shipping
Quality

Date of experience: August 27, 2022

Thumbnail of user kareeme13
New York
1 review
0 helpful votes
  • Send Message
January 31st, 2021
Verified purchase

Great and quick it was here in two days. I will continue to use the site

Date of experience: January 31, 2021

Thumbnail of user johnn2349
Georgia
1 review
0 helpful votes
  • Send Message
August 23rd, 2022
Verified purchase

It was easy and I know that tirerack values its stellar reputation.

Reason I chose this business:

Been a customer for years

Value
Shipping
Quality

Date of experience: August 23, 2022

Thumbnail of user sheris305
Maine
2 reviews
0 helpful votes
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September 12th, 2021
Verified purchase

Very happy! Fast delivery and tires look amazing. Thank you.

Value
Shipping
Quality

Date of experience: September 12, 2021

Thumbnail of user marthag136
Washington
1 review
0 helpful votes
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March 3rd, 2022
Verified purchase
• Updated review

Comparing tires and the reviews, made my choice very easy.

Reason I chose this business:

Purcahsed tires here before.

Value
Shipping
Quality

Date of experience: March 3, 2022

Love the ratings make it easy to choose
October 23rd, 2019
Verified site experience
• Previous review
Reason I chose this business:

Recently purchased tires from Tire Rack for other vehicle.

Date of experience: October 22, 2019

Thumbnail of user samc564
Louisiana
1 review
0 helpful votes
  • Send Message
February 2nd, 2021
Verified purchase

Tires arrived right away and the Firestone installer had them on within an hour.

Reason I chose this business:

The information database and customer support.

Reason I chose this product:

Research from the tire database

Value
Shipping
Quality

Date of experience: February 2, 2021

Thumbnail of user ronaldb872
KR
1 review
0 helpful votes
  • Send Message
September 9th, 2021
Verified purchase
• Updated review

Simply awesome. Very easy site to use. Tires arrived quickly as expected.

Reason I chose this business:

Needed tires now at a great price

Reason I chose this product:

The same ones I currently have

Value
Shipping
Quality

Date of experience: September 9, 2021

Simply awesome
September 3rd, 2021
Verified site experience
• Previous review

Simply awesome. Very easy site to use.

Reason I chose this business:

Needed tires now at a great price

Date of experience: September 3, 2021

Sitejabber for Business

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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