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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,030 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2975
  • Value
    26305
  • Shipping
    26267
  • Quality
    26839

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,073
Neutral
152
Negative
93
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Instant Feedback

469,554 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,030)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7712) customer service (1696) web site (403) shopping experience (416) delivery time (349)
Thumbnail of user boycec3
South Carolina
1 review
0 helpful votes
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August 22nd, 2022
Verified purchase

Convenient and good price. Location was easy to find.

Value
Shipping
Quality

Date of experience: August 22, 2022

Thumbnail of user patr240
Maryland
1 review
0 helpful votes
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January 31st, 2021
Verified purchase

AAA+++ Nice tires at a very reasonable price... Arrived next day from my order.

Date of experience: January 31, 2021

Thumbnail of user gordonw163
Virginia
1 review
0 helpful votes
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September 9th, 2021
Verified purchase
• Updated review

Tire Rack website is quick and easy to use, plus they have great prices

Reason I chose this business:

Porsche dealer told me to order through Tire Rack.

Value
Shipping
Quality

Date of experience: September 9, 2021

Tire Rack website is quick and easy to use, plus they...
September 3rd, 2021
Verified site experience
• Previous review

Tire Rack website is quick and easy to use, plus they have great prices

Reason I chose this business:

Porsche dealer told me to order through Tire Rack.

Date of experience: September 3, 2021

Thumbnail of user nicholasg135
Texas
1 review
0 helpful votes
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August 20th, 2022
Verified purchase
• Updated review

Awesome checkout process a longtime returning customer

Value
Shipping
Quality

Date of experience: August 20, 2022

Great website
March 31st, 2022
Verified site experience
• Previous review
Reason I chose this business:

Returning Customer

Date of experience: March 31, 2022

AWESOME WEBSITE
February 4th, 2020
Verified site experience
• Previous review
Reason I chose this business:

This is my second time ordering from Tire Rack

Date of experience: February 4, 2020

Thumbnail of user patricka371
New Jersey
1 review
0 helpful votes
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September 8th, 2021
Verified purchase

Very easy and informative to make sure I got the proper tire for my vehicle.

Value
Shipping
Quality

Date of experience: September 8, 2021

Thumbnail of user bruceb806
Indiana
1 review
0 helpful votes
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March 2nd, 2021
Verified purchase

Received my tires without a hitch. Came in three days

Date of experience: January 29, 2021

Thumbnail of user pamelaz230
Kentucky
1 review
0 helpful votes
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January 28th, 2021
Verified purchase

Always get fast service, product comes in good time.

Date of experience: January 28, 2021

Thumbnail of user robertd2764
Indiana
1 review
0 helpful votes
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August 20th, 2022
Verified purchase
• Updated review

Thank you. Easy to navigate. Good testing and review information

Reason I chose this business:

Used before

Value
Shipping
Quality

Date of experience: August 20, 2022

Good site for comparison shopping
June 22nd, 2021
Verified site experience
• Previous review

Good site for comparison shopping. Like the support from tire rack

Date of experience: June 22, 2021

Thumbnail of user roberta3226
Louisiana
1 review
0 helpful votes
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August 24th, 2022
Verified purchase

Great! You're the only place I order my tires from.

Reason I chose this business:

I order all my tires from you.

Value
Shipping
Quality

Date of experience: August 24, 2022

Thumbnail of user johnk4385
Oklahoma
1 review
0 helpful votes
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August 22nd, 2022
Verified purchase

I am getting used to ordering online. There were no problems.

Reason I chose this business:

I have purchased tires from you before and everything was good. I expect the same will happen again this time.

Value
Shipping
Quality

Date of experience: August 22, 2022

Thumbnail of user nathand356
Illinois
1 review
0 helpful votes
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January 29th, 2021
Verified purchase

Ordered Saturday and received them Tuesday. Can't beat that!

Date of experience: January 29, 2021

Thumbnail of user billf623
Illinois
2 reviews
0 helpful votes
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September 8th, 2021
Verified purchase

Tires were shipped right away received in two days at a great price

Value
Shipping
Quality

Date of experience: September 8, 2021

Thumbnail of user robing548
Florida
1 review
0 helpful votes
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September 9th, 2021
Verified purchase

Super fast delivery and shipped right to the shop I requested.

I needed to change the shipping address and they changed it right away.

Service
Value
Shipping
Quality

Date of experience: September 9, 2021

Thumbnail of user poweidek
Maryland
1 review
0 helpful votes
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August 22nd, 2022
Verified purchase

Painless and quick. Tyres were delivered as promised.

Reason I chose this business:

Ease of transaction

Value
Shipping
Quality

Date of experience: August 22, 2022

Thumbnail of user kck20
New Jersey
1 review
0 helpful votes
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January 30th, 2021
Verified purchase

Loved experience with Tire Rack and product came as described. Would purchase again!

Date of experience: January 30, 2021

Thumbnail of user deanf178
Missouri
1 review
0 helpful votes
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August 22nd, 2022
Verified purchase

Third time I have purchased tires and it's always easy

Reason I chose this business:

Easy to shop

Value
Shipping
Quality

Date of experience: August 22, 2022

Thumbnail of user petery228
Florida
1 review
0 helpful votes
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February 8th, 2021
Verified purchase

Priced right, delivered quickly and was very pleased

Reason I chose this business:

Known for good pricing

Reason I chose this product:

Manufacture original equipment

Value
Shipping
Quality

Date of experience: February 8, 2021

Thumbnail of user adamw580
Alabama
1 review
0 helpful votes
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March 11th, 2021
Verified purchase

Ordered tires, got them in 2 days! Awesome experience!

Reason I chose this business:

Previous experience with Tire Rack.

Reason I chose this product:

I liked the tires that came on my vehicle.

Value
Shipping
Quality

Date of experience: February 7, 2021

Thumbnail of user johnn1301
New York
1 review
0 helpful votes
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September 8th, 2021
Verified purchase
• Updated review

Great tires, service and included road hazard insurance.

Reason I chose this business:

Good prices and free road hazard.

Reason I chose this product:

Had to replace a punctured tire.

Value
Shipping
Quality

Date of experience: September 8, 2021

Great tires, service and included road hazard insurance
November 18th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Good prices and free road hazard.

Date of experience: November 18, 2020

Thumbnail of user suzanned264
Wisconsin
1 review
0 helpful votes
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March 3rd, 2021
Verified purchase

Ordered snow tires and were delivered two days later.

Date of experience: January 30, 2021

Thumbnail of user jasonc1262
Pennsylvania
1 review
0 helpful votes
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January 27th, 2021
Verified purchase

Great on delivery time and we'll see how tires wear

Date of experience: January 27, 2021

Thumbnail of user benjamink309
New Jersey
1 review
0 helpful votes
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September 9th, 2021
Verified purchase
• Updated review

Selecting a tire went quite smoothly. Easy checkout. And had the cheapest price online.

Reason I chose this business:

Cheapest price, easy delivery. Liked that TireRack sponsors the car events I enjoy: autocross, car shows, drifting...

Reason I chose this product:

Through my research on TireRack, the tires I ultimately chose had the highest rating. The rating helped me narrow down my options.

Value
Shipping
Quality

Date of experience: September 9, 2021

Selecting a tire went quite smoothly
September 3rd, 2021
Verified site experience
• Previous review

Selecting a tire went quite smoothly. Easy checkout. And had the cheapest price online.

Reason I chose this business:

Cheapest price, easy delivery. Liked that TireRack sponsors the car events I enjoy: autocross, car shows, drifting...

Date of experience: September 3, 2021

Thumbnail of user ericm1105
Michigan
1 review
0 helpful votes
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February 6th, 2021
Verified purchase

Excellent service. Units installed and work as promised.

Reason I chose this business:

Only place I could find, except Tesla, that had parts that would work with my car.

Reason I chose this product:

They were Tesla specific.

Service
Value
Shipping
Quality

Date of experience: February 6, 2021

Thumbnail of user tinak390
Virginia
1 review
0 helpful votes
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March 4th, 2022
Verified purchase

Easy ordering and delivered ahead of schedule, setting up installation was simple

Reason I chose this business:

EASE OF SELECTION.

Value
Shipping
Quality

Date of experience: March 4, 2022

Thumbnail of user maribelm87
Illinois
1 review
0 helpful votes
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September 11th, 2021
Verified purchase

My shopping experience was good. I needed new tires and Tirerack had the best selection.

Reason I chose this business:

Affordability and variety.

Value
Shipping
Quality

Date of experience: September 11, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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