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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 37,020 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2975
  • Value
    26305
  • Shipping
    26267
  • Quality
    26839

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,063
Neutral
152
Negative
93
View ratings trends

Instant Feedback

469,535 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (37,020)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7712) customer service (1696) web site (403) shopping experience (416) delivery time (349)
Thumbnail of user billl536
Maryland
1 review
0 helpful votes
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March 9th, 2021
Verified purchase

Even with major northeast snow storm I received my tire quickly

Reason I chose this business:

Had the Tire I needed at a reasonable price

Reason I chose this product:

To replace new tire on 2 week old car that was damaged by road debris and was not repairable

Value
Shipping
Quality

Date of experience: February 5, 2021

Thumbnail of user joannag137
Minnesota
2 reviews
0 helpful votes
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September 10th, 2021
Verified purchase
• Updated review

Very quick and easy, professional, great selection

Reason I chose this business:

Recommend by boyfriend

Reason I chose this product:

I needed tires

Value
Shipping
Quality

Date of experience: September 10, 2021

Very quick and easy
September 4th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Recommend by boyfriend

Date of experience: September 4, 2021

Thumbnail of user paulr2292
Virginia
1 review
0 helpful votes
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August 26th, 2022
Verified purchase

Good deal, will shop here again when I need new tires..

Reason I chose this business:

Shopped here before

Value
Shipping
Quality

Date of experience: August 26, 2022

Thumbnail of user marcl276
Florida
1 review
0 helpful votes
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September 11th, 2021
Verified purchase
• Updated review

Excellent all around, including the tire I bought...

Reason I chose this business:

Easy to search, fair price, and super fast delivery!

Reason I chose this product:

I wanted an exact tire replacement for one my wife damaged.

Value
Shipping
Quality

Date of experience: September 11, 2021

Easy so far
September 5th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Convenience

Date of experience: September 5, 2021

Thumbnail of user emmettg19
New Jersey
1 review
0 helpful votes
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March 6th, 2021
Verified purchase

Customer service helped me picking the right tires for my new rims which made it very easy

Reason I chose this business:

I’ve always wanted to buy from them and it was the perfect opportunity for my new rims

Reason I chose this product:

Customer service recommended those tires and there perfect

Value
Shipping
Quality

Date of experience: February 2, 2021

Thumbnail of user denises998
California
1 review
0 helpful votes
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September 8th, 2021
Verified purchase

Better than what I expected.
The look is very cool

Value
Shipping
Quality

Date of experience: September 8, 2021

Thumbnail of user donaldt770
Ohio
1 review
0 helpful votes
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September 8th, 2021
Verified purchase

3 days after i ordered, the tires were on my porch. Awesome!

Reason I chose this product:

Like cooper tires

Value
Shipping
Quality

Date of experience: September 8, 2021

Thumbnail of user johnr4593
New Jersey
1 review
0 helpful votes
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March 5th, 2022
Verified purchase

Easy site to navigate, great prices thanks!
Will use again

Value
Shipping
Quality

Date of experience: March 5, 2022

Thumbnail of user rainierr3
Florida
2 reviews
0 helpful votes
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September 8th, 2021
Verified purchase
• Updated review

I've been TireRack for years. Outstanding service and Customer care department.

Awesome service

Service
Value
Shipping
Quality

Date of experience: September 8, 2021

Tire Rack never fails...
May 10th, 2021
Verified site experience
• Previous review

Tire Rack never fails...

Date of experience: May 10, 2021

Thumbnail of user brooksc42
Delaware
2 reviews
0 helpful votes
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March 2nd, 2022
Verified purchase
• Updated review

Very easy to use online chat help…………………………………………….

Reason I chose this business:

Previous order for tires.

Service
Value
Shipping
Quality

Date of experience: March 2, 2022

Website is difficult to checkout
March 23rd, 2022
Verified site experience
• Previous review
Reason I chose this business:

Lowest price

Date of experience: February 21, 2022

Thumbnail of user markh3431
Kansas
1 review
0 helpful votes
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March 2nd, 2022
Verified purchase

Found what I need. Information on the product was excellent.

Reason I chose this business:

I could have my item shipped to an authorized installer.

Value
Shipping
Quality

Date of experience: March 2, 2022

Thumbnail of user jasonb2001
Florida
1 review
0 helpful votes
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September 8th, 2021
Verified purchase
• Updated review

Easy to use website with great prices and customer service

Reason I chose this business:

Price and availability

Value
Shipping
Quality

Date of experience: September 8, 2021

Easy to use website
September 2nd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Price and availability

Date of experience: September 2, 2021

Thumbnail of user kevinb761
California
1 review
0 helpful votes
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August 24th, 2022
Verified purchase
• Updated review

Great as usual, have been doing business with tirerack for about 10 years or more.

Reason I chose this business:

Previous experience

Value
Shipping
Quality

Date of experience: August 24, 2022

Several time repeat customer, great website and general...
January 20th, 2022
Verified site experience
• Previous review

Several time repeat customer, great website and general service@ warehouse.

Reason I chose this business:

Repeat custmer

Date of experience: January 20, 2022

Having your warehouse right here in Reno area is GREAT!
September 23rd, 2019
Verified site experience
• Previous review
Reason I chose this business:

I have bought all my tires thru Tirerack for some years.

Reason I chose this product:

Replacing tire found with metal screw in sidewall

Date of experience: September 23, 2019

Thumbnail of user willl120
North Carolina
1 review
0 helpful votes
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March 2nd, 2022
Verified purchase
• Updated review

Easy to navigate. Good prices and clear availability

Reason I chose this business:

My preferred supplier

Value
Shipping
Quality

Date of experience: March 2, 2022

Great purchase
August 22nd, 2021
Verified purchase
• Previous review

Easy purchase with good prices. Good selection of tires.

Reason I chose this business:

Easy use and good selection

Reason I chose this product:

Tire quality and price.

Value
Shipping
Quality

Date of experience: August 22, 2021

Easy to use and great selection
December 21st, 2020
Verified site experience
• Previous review

Date of experience: December 21, 2020

Thumbnail of user gregorys742
New Jersey
1 review
0 helpful votes
  • Send Message
September 8th, 2021
Verified purchase
• Updated review

Entire process from finding tires to order was fast and easy

Reason I chose this product:

Matched what I had on the vehicle

Value
Shipping
Quality

Date of experience: September 8, 2021

Entire process from finding tires to order was fast...
September 2nd, 2021
Verified site experience
• Previous review

Entire process from finding tires to order was fast and easy

Date of experience: September 2, 2021

Thumbnail of user jerryf366
Oklahoma
1 review
0 helpful votes
  • Send Message
March 8th, 2021
Verified purchase
• Updated review

Too many to chose from! Tire spec graphic comparison was very helpful.

Reason I chose this business:

Availability of desired tire size...

Reason I chose this product:

Price and availability

Value
Shipping
Quality

Date of experience: February 4, 2021

Too many to chose from!
January 29th, 2021
Verified site experience
• Previous review

Too many to chose from! Tire spec graphic comparison was very helpful.

Reason I chose this business:

Availability of desired tire size...

Date of experience: January 29, 2021

Thumbnail of user hughc13
Georgia
2 reviews
0 helpful votes
  • Send Message
February 4th, 2021
Verified purchase
• Updated review

I enjoyed having reviews to help me make a better decision.

Reason I chose this business:

Past experience was favorable.

Reason I chose this product:

They were the original tires that came on our car and we were happy with them. When we found them on sale at Tire Rack, that sealed the deal.

Value
Shipping
Quality

Date of experience: February 4, 2021

I enjoyed having reviews to help me make a better decision
January 29th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Past experience was favorable.

Date of experience: January 29, 2021

Thumbnail of user charliet76
Canada
1 review
0 helpful votes
  • Send Message
February 4th, 2021
Verified purchase

Easy to order, great phone service by Andrews for questions, fast delivery (4 days)

Reason I chose this business:

Price, availability and service

Reason I chose this product:

OEM, price and availability

Value
Shipping
Quality

Date of experience: February 4, 2021

Thumbnail of user ryanc782
New Jersey
2 reviews
0 helpful votes
  • Send Message
September 8th, 2021
Verified purchase
• Updated review

I ordered my tires and they were delivered the very next day!

Value
Shipping
Quality

Date of experience: September 8, 2021

.
December 23rd, 2020
Verified site experience
• Previous review

.

Reason I chose this business:

I get a discount through ContiTech

Date of experience: December 23, 2020

Thumbnail of user christopherl844
North Carolina
1 review
0 helpful votes
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September 11th, 2021
Verified purchase

Great experience! The customer service chat was very helpful.

Service
Value
Shipping
Quality

Date of experience: September 11, 2021

Thumbnail of user thomasl992
Pennsylvania
1 review
0 helpful votes
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February 2nd, 2021
Verified purchase

Excellent and smooth experience from start to finish.

Date of experience: February 2, 2021

Thumbnail of user roys564
Maryland
1 review
0 helpful votes
  • Send Message
September 10th, 2021
Verified purchase
• Updated review

Pretty smooth
Looking forward to delivery
Thank you

Reason I chose this business:

Price selection and convenience

Reason I chose this product:

Traction and tredware

Value
Shipping
Quality

Date of experience: September 10, 2021

Pretty smoothlooking forward to deliveryThank you
September 2nd, 2021
Verified site experience
• Previous review

Pretty smooth
Looking forward to delivery
Thank you

Reason I chose this business:

Price selection and convenience

Date of experience: September 2, 2021

Thumbnail of user halinaw11
Florida
1 review
0 helpful votes
  • Send Message
September 8th, 2021
Verified purchase

Excellent as always been with this company for over 20 years thanks

Service
Value
Shipping
Quality

Date of experience: September 8, 2021

Thumbnail of user tariqr9
Pennsylvania
1 review
0 helpful votes
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March 2nd, 2022
Verified purchase

Great service tires were priced affordable for the brand i chose

Reason I chose this business:

Relative suggested

Value
Shipping
Quality

Date of experience: March 2, 2022

Thumbnail of user carmenv179
California
1 review
0 helpful votes
  • Send Message
August 25th, 2022
Verified purchase

Very good experience. I tracked my order and it was on time

Reason I chose this business:

Returning customer

Value
Shipping
Quality

Date of experience: August 25, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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