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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 36,960 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2975
  • Value
    26303
  • Shipping
    26265
  • Quality
    26837

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,009
Neutral
148
Negative
93
View ratings trends

Instant Feedback

469,447 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (36,960)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7680) customer service (1687) web site (402) shopping experience (416) delivery time (349)
Thumbnail of user kevinp1490
Maryland
1 review
0 helpful votes
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August 28th, 2022
Verified purchase

Will not know until after tires are installed and driving, but shopping was easy.

Reason I chose this business:

My wife’s cousin.

Value
Shipping
Quality

Date of experience: August 28, 2022

Thumbnail of user chunm5
New York
1 review
0 helpful votes
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March 4th, 2022
Verified purchase

Easily to order and the price little bit high than other. Thanks

Reason I chose this business:

My friend recommend your company to me

Value
Shipping
Quality

Date of experience: March 4, 2022

Thumbnail of user dans1986
Florida
1 review
0 helpful votes
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March 5th, 2022
Verified purchase

Fairly priced, easy to order and on time deliver. I will be a returning customer.

Reason I chose this business:

Product selection good

Value
Shipping
Quality

Date of experience: March 5, 2022

Thumbnail of user patrickw461
California
1 review
0 helpful votes
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February 6th, 2021
Verified purchase

Timely and professional handling of my recent order.

Reason I chose this business:

Repeat satisfied customer.

Value
Shipping
Quality

Date of experience: February 6, 2021

Thumbnail of user shaanns
North Dakota
1 review
0 helpful votes
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August 28th, 2022
Verified purchase

Great options, fast delivery. I would recommend them.

Value
Shipping
Quality

Date of experience: August 28, 2022

Thumbnail of user theresab708
New York
1 review
0 helpful votes
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March 6th, 2022
Verified purchase

Love purchasing from tire rack. I get great quality, pricing, and fast shipping

Service
Value
Shipping
Quality

Date of experience: March 6, 2022

Thumbnail of user mariaw513
South Carolina
1 review
0 helpful votes
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March 11th, 2021
Verified purchase
• Updated review

Quick, simple, and affordable. I really appreciate the different payment options.

Reason I chose this business:

I needed some good tires and a friend recommended Tire Rack.

Reason I chose this product:

I’ve had them before. And I like the style.

Value
Shipping
Quality

Date of experience: February 7, 2021

Quick, simple, and affordable
February 1st, 2021
Verified site experience
• Previous review

Quick, simple, and affordable. I really appreciate the different payment options.

Reason I chose this business:

I need some good tires and a friend recommended.

Date of experience: February 1, 2021

Thumbnail of user joannel446
Vermont
1 review
0 helpful votes
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August 30th, 2022
Verified purchase

Excellent product and service. I highly recommend.

Reason I chose this business:

Repeat customer,

Value
Shipping
Quality

Date of experience: August 30, 2022

Thumbnail of user patrickb607
Nebraska
1 review
0 helpful votes
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September 14th, 2021
Verified purchase
• Updated review

Good road hazard and great price. Overnight delivery was unexpected but welcomed.

Reason I chose this business:

Bought my tires from here

Service
Value
Shipping
Quality

Date of experience: September 14, 2021

Good road hazard warranty
September 8th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Bought my tires from here

Date of experience: September 8, 2021

Easy to follow web page
May 6th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Price and convenience

Date of experience: May 6, 2020

Thumbnail of user jasonz440
Maryland
1 review
0 helpful votes
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August 28th, 2022
Verified purchase

Purchased 4 tires. They arrived at my shop in two days.

Reason I chose this business:

185 55 r16 tires are hard to find in store.

Value
Shipping
Quality

Date of experience: August 28, 2022

Thumbnail of user irenel182
New York
1 review
0 helpful votes
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September 14th, 2021
Verified purchase

Had many tire options to choose from and Hank was very helpful.

Reason I chose this business:

In stock selection that no other supplier had.

Service
Value
Shipping
Quality

Date of experience: September 14, 2021

Thumbnail of user genevieveg41
Vermont
1 review
0 helpful votes
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February 7th, 2021
Verified purchase
• Updated review

Great layout, easy to compare products for desired qualities. Highly recommend.

Reason I chose this business:

The easiest site to shop for many brands at once.

Reason I chose this product:

I needed a good quality all-season tire to get through snowy winters in Vermont.

Value
Shipping
Quality

Date of experience: February 7, 2021

Great layout, easy to compare products for desired...
January 31st, 2021
Verified site experience
• Previous review

Great layout, easy to compare products for desired qualities. Highly recommend.

Reason I chose this business:

The easiest site to shop for many brands at once.

Date of experience: January 31, 2021

Thumbnail of user robertd2963
New York
1 review
0 helpful votes
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September 14th, 2021
Verified purchase
• Updated review

Excellent. I have ordered from you before, and everything was perfect then.

Reason I chose this business:

I've ordered from you before.

Reason I chose this product:

Continentals are excellent tires. I always seek them out for my Mazda6.

Value
Shipping
Quality

Date of experience: September 14, 2021

Excellent
September 8th, 2021
Verified site experience
• Previous review

Excellent. I have ordered from you before, and everything was perfect then.

Reason I chose this business:

I've ordered from you before.

Date of experience: September 8, 2021

Thumbnail of user melindas286
Virginia
1 review
0 helpful votes
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September 9th, 2021
Verified purchase

Ordered my tire online and it was shipped the next day.

Reason I chose this business:

Have used you in the last

Reason I chose this product:

It matches the other tires

Value
Shipping
Quality

Date of experience: September 9, 2021

Thumbnail of user conniec543
New York
1 review
0 helpful votes
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September 13th, 2021
Verified purchase

Easy, fast delivery, overall was a good experience

Value
Shipping
Quality

Date of experience: September 13, 2021

Thumbnail of user chrish1935
Oregon
1 review
0 helpful votes
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February 6th, 2021
Verified purchase

Well designed site, good prices, super fast shipping. What more could you want?

Reason I chose this product:

Replacement

Value
Shipping
Quality

Date of experience: February 6, 2021

Thumbnail of user chrisa1457
Illinois
1 review
0 helpful votes
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September 14th, 2021
Verified purchase

Easy to use page, fast delivery, and excellent customer service

Reason I chose this business:

Friends have used it before

Value
Shipping
Quality

Date of experience: September 14, 2021

Thumbnail of user mattm442
Pennsylvania
2 reviews
0 helpful votes
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February 4th, 2021
Verified purchase

Good service at a reasonable price deliver quickly

Reason I chose this product:

Like coopers and match what I have.

Value
Shipping
Quality

Date of experience: February 4, 2021

Thumbnail of user miker1356
Alabama
1 review
0 helpful votes
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September 14th, 2021
Verified purchase

The order was a day late and caused my install to be 3 days later.

Reason I chose this business:

Friend recommended

Value
Shipping
Quality

Date of experience: September 14, 2021

Thumbnail of user kens582
Massachusetts
1 review
0 helpful votes
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February 7th, 2021
Verified purchase

They even provide recommended installers for you to use!

Value
Shipping
Quality

Date of experience: February 7, 2021

Thumbnail of user donaldb986
Florida
1 review
0 helpful votes
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September 14th, 2021
Verified purchase
• Updated review

Excellent, except I did not need a choice of shipping locations.

Reason I chose this business:

Better price

Value
Shipping
Quality

Date of experience: September 14, 2021

Excellent, except I did not need a choice of shipping...
September 8th, 2021
Verified site experience
• Previous review

Excellent, except I did not need a choice of shipping locations.

Reason I chose this business:

Better price

Date of experience: September 8, 2021

Thumbnail of user brendal968
Maine
1 review
0 helpful votes
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September 13th, 2021
Verified purchase

So far very pleased with service. That is all I have to say.

Reason I chose this business:

Son recommended

Value
Shipping
Quality

Date of experience: September 13, 2021

Thumbnail of user douglase58
Washington
1 review
0 helpful votes
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March 6th, 2022
Verified purchase
• Updated review

I need a local installer who knows what they are doing.

Service
Value
Shipping
Quality

Date of experience: March 6, 2022

Easy and quick
January 20th, 2020
Verified site experience
• Previous review
Reason I chose this business:

They had the tires

Date of experience: January 20, 2020

Thumbnail of user jacobm728
Pennsylvania
1 review
0 helpful votes
  • Send Message
February 6th, 2021
Verified purchase
• Updated review

I like how you can see the tires on your car before buying them

Service
Value
Shipping
Quality

Date of experience: February 6, 2021

I like how you can see the tires on your car before...
January 31st, 2021
Verified site experience
• Previous review

I like how you can see the tires on your car before buying them

Date of experience: January 31, 2021

Thumbnail of user danielm3280
Ohio
1 review
0 helpful votes
  • Send Message
March 7th, 2022
Verified purchase

Very well designed website. Helpful and easy to use

Reason I chose this business:

Price and availability

Value
Shipping
Quality

Date of experience: March 7, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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