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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 36,957 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2975
  • Value
    26303
  • Shipping
    26265
  • Quality
    26837

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,007
Neutral
147
Negative
93
View ratings trends

Instant Feedback

469,447 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
See critical reviews

Reviews (36,957)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7680) customer service (1687) web site (402) shopping experience (416) delivery time (349)
Thumbnail of user markt1392
Tennessee
1 review
0 helpful votes
  • Send Message
September 13th, 2021
Verified purchase

Tires were delivered on time. I will purchase from you again.

Reason I chose this business:

Price and ease

Reason I chose this product:

Price and ease

Value
Shipping
Quality

Date of experience: September 13, 2021

Thumbnail of user monikar53
New Jersey
1 review
0 helpful votes
  • Send Message
March 7th, 2021
Verified purchase

Excellent, and delivery timeframe was exactly as promised online.

Reason I chose this business:

Recommend by a friend in the car repair industry.

Reason I chose this product:

Based on feedback/ratings and what best suited my needs.

Value
Shipping
Quality

Date of experience: February 3, 2021

Thumbnail of user sethg99
Michigan
2 reviews
0 helpful votes
  • Send Message
September 8th, 2021
Verified purchase
• Updated review

Used your services before, happy to use them again.

Reason I chose this business:

Return customer.

Reason I chose this product:

Based on reviews and sizes available

Value
Shipping
Quality

Date of experience: September 8, 2021

Used your services before, happy to use them again
September 2nd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Return customer.

Date of experience: September 2, 2021

Thumbnail of user roberth2831
Pennsylvania
1 review
0 helpful votes
  • Send Message
September 14th, 2021
Verified purchase
• Updated review

Have always been very satisfied with Tire Rack. Excellent service

Reason I chose this business:

Repeat customer

Value
Shipping
Quality

Date of experience: September 14, 2021

A pleasure as always
December 14th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Long time customer

Date of experience: December 14, 2020

Thumbnail of user johnk2657
Washington
1 review
0 helpful votes
  • Send Message
February 3rd, 2021
Verified purchase

Found the tires I wanted, order them at a very decent price for all 4.

Reason I chose this business:

Was referred by Firestone

Reason I chose this product:

Recommend by a friend

Value
Shipping
Quality

Date of experience: February 3, 2021

Thumbnail of user tima353
California
1 review
0 helpful votes
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September 8th, 2021
Verified purchase
• Updated review

So far I'm very pleased with how easy and affordable it is.

Reason I chose this product:

Advice from a friend

Value
Shipping
Quality

Date of experience: September 8, 2021

So far I'm very pleased with how easy and affordable...
September 2nd, 2021
Verified site experience
• Previous review

So far I'm very pleased with how easy and affordable it is.

Date of experience: September 2, 2021

Thumbnail of user andrewb1143
Missouri
1 review
0 helpful votes
  • Send Message
September 14th, 2021
Verified purchase
• Updated review

Big price increase for same tire bought a few months ago soured deal. Service was good.

Reason I chose this business:

Long time customer.

Value
Shipping
Quality

Date of experience: September 14, 2021

Great
September 7th, 2021
Verified site experience
• Previous review

Great. As always.

Reason I chose this business:

Long time customer.

Date of experience: September 7, 2021

Great, as usual!
October 14th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Been using you for years.

Date of experience: October 14, 2020

Thumbnail of user juliel1090
North Carolina
2 reviews
0 helpful votes
  • Send Message
March 6th, 2022
Verified purchase

Great easy to use and not complicated for first time site users

Reason I chose this business:

Product available to ship for my car

Value
Shipping
Quality

Date of experience: March 6, 2022

Thumbnail of user joshuav84
Tennessee
1 review
0 helpful votes
  • Send Message
September 13th, 2021
Verified purchase
• Updated review

From start to finish was a great experience no issues very happy

Reason I chose this business:

Use many times before

Value
Shipping
Quality

Date of experience: September 13, 2021

Audi Q7 New Tires
September 13th, 2021
Verified purchase
• Previous review

From start to finish was a great experience no issues very happy

Reason I chose this business:

Use many times before

Value
Shipping
Quality

Date of experience: September 13, 2021

Always a great experience!
September 7th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Use many times before

Date of experience: September 7, 2021

Always quick and prompt and affordable
April 14th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Prior purchase and had a great experience

Date of experience: April 14, 2020

Thumbnail of user dustinh289
Georgia
1 review
0 helpful votes
  • Send Message
September 8th, 2021
Verified purchase

I got my tires super quick really appreciate the service.

Reason I chose this business:

Great deals

Reason I chose this product:

I like the look and price

Value
Shipping
Quality

Date of experience: September 8, 2021

Thumbnail of user danad388
Ohio
1 review
0 helpful votes
  • Send Message
September 13th, 2021
Verified purchase

Always use your company fir all my tires for years now

Reason I chose this business:

Ordered many times from here

Value
Shipping
Quality

Date of experience: September 13, 2021

Thumbnail of user billm1569
Indiana
1 review
0 helpful votes
  • Send Message
March 6th, 2022
Verified purchase

Fast and easy to use! Great website. Thank you so much!

Reason I chose this business:

I went there before.

Value
Shipping
Quality

Date of experience: March 6, 2022

Thumbnail of user reedk18
Georgia
1 review
0 helpful votes
  • Send Message
March 12th, 2021
Verified purchase
• Updated review

Would like an easy way to add delivery instructions.

Reason I chose this business:

Previous history with Tire Rack was very good.

Value
Shipping
Quality

Date of experience: February 8, 2021

Would like an easy way to add delivery instructions
February 2nd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Previous history with Tire Rack was very good.

Date of experience: February 2, 2021

Thumbnail of user dwayneb108
Tennessee
1 review
0 helpful votes
  • Send Message
September 13th, 2021
Verified purchase
• Updated review

Easy to use website. Good comparison tools and useful reviews.

Reason I chose this business:

Previous customer and price.

Reason I chose this product:

Researched product and reviews.

Value
Shipping
Quality

Date of experience: September 13, 2021

Easy to use
September 7th, 2021
Verified site experience
• Previous review

Easy to use. Good comparison tools and reviews.

Reason I chose this business:

Previous customer and price.

Date of experience: September 7, 2021

Thumbnail of user philipr147
Delaware
2 reviews
0 helpful votes
  • Send Message
February 8th, 2021
Verified purchase
• Updated review

Absolutely the #1 site to research & purchase tires. Always a top-notch experience.

Reason I chose this business:

Many times a repeat customer!

Reason I chose this product:

Previous purchase.

Value
Shipping
Quality

Date of experience: February 8, 2021

Absolutely the #1 site to research & purchase tires
July 22nd, 2020
Verified site experience
• Previous review

Absolutely the #1 site to research & purchase tires. Always a top-notch experience.

Reason I chose this business:

Many repeat customer!

Date of experience: July 22, 2020

Thumbnail of user georgen469
California
2 reviews
0 helpful votes
  • Send Message
September 13th, 2021
Verified purchase

Great pricing and the website is easy to navigate!

Reason I chose this business:

I'm familiar with you guys.

Value
Shipping
Quality

Date of experience: September 13, 2021

Thumbnail of user christiank107
Virginia
2 reviews
0 helpful votes
  • Send Message
February 8th, 2021
Verified purchase
• Updated review

Super fast service and excellent price. I keep coming back to tire rack.

Reason I chose this business:

Super reliable service

Service
Value
Shipping
Quality

Date of experience: February 8, 2021

Super simple
October 15th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Broad selection, great prices and speedy delivery

Date of experience: October 15, 2020

Thumbnail of user josec924
Illinois
1 review
0 helpful votes
  • Send Message
February 5th, 2021
Verified purchase
• Updated review

Excellent experience; easy to navigate and find the right tires

Reason I chose this business:

Excellent value and ability to get it done at my home

Reason I chose this product:

Excellent value

Value
Shipping
Quality

Date of experience: February 5, 2021

Excellent experience; easy to navigate and find the...
January 30th, 2021
Verified site experience
• Previous review

Excellent experience; easy to navigate and find the right tires

Date of experience: January 30, 2021

Thumbnail of user joshuas646
Illinois
1 review
0 helpful votes
  • Send Message
February 5th, 2021
Verified purchase
• Updated review

Excellent experience, easy to navigate the site. Many options with great detail.

Reason I chose this business:

They had the tires i wanted an a decent fair price.

Reason I chose this product:

They use them at my work and they are a great tire. Hold uo well, have excellent traction in the snow.

Value
Shipping
Quality

Date of experience: February 5, 2021

Excellent experience, easy to navigate the site
January 29th, 2021
Verified site experience
• Previous review

Excellent experience, easy to navigate the site. Many options with great detail.

Reason I chose this business:

They had the tires i wanted an a decent fair price.

Date of experience: January 29, 2021

Thumbnail of user jeffreyf358
Pennsylvania
1 review
0 helpful votes
  • Send Message
September 13th, 2021
Verified purchase
• Updated review

Return customer for life... always great…service and assistance

Reason I chose this business:

Great customer service

Value
Shipping
Quality

Date of experience: September 13, 2021

Great service and super fast
September 13th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Return customer

Date of experience: September 13, 2021

Tires
August 26th, 2021
Verified purchase
• Previous review

Never had an issue to date, keep up the great service and thank you

Reason I chose this business:

Wow, to long ago to remember. I give my buddie credit. AKA WIFE

Reason I chose this product:

Replacements

Value
Shipping
Quality

Date of experience: August 26, 2021

Never had an issue to date, keep it up and thank you
August 20th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Wow, to long ago to remember. I give my buddie credit. AKA WIFE

Date of experience: August 20, 2021

Thumbnail of user kennethh1037
Mississippi
3 reviews
0 helpful votes
  • Send Message
September 13th, 2021
Verified purchase

Tire rack rules. I sent off for my re-bate. Time will tell on that end of the deal.

Reason I chose this business:

I live in BFE wanted them delivered and tire rack great price. Also the 100 dollar gift card.

Value
Quality

Date of experience: September 13, 2021

Thumbnail of user logand73
Wisconsin
1 review
0 helpful votes
  • Send Message
March 12th, 2021
Verified purchase
• Updated review

I like the fact that you can see it on your vehicle

Reason I chose this business:

Great choices and fair price

Value
Shipping
Quality

Date of experience: February 8, 2021

I like the fact that you can see it on your vehicle
February 1st, 2021
Verified site experience
• Previous review
Reason I chose this business:

Great choices and fair price

Date of experience: February 1, 2021

Thumbnail of user justinw623
Oklahoma
1 review
0 helpful votes
  • Send Message
September 13th, 2021
Verified purchase
• Updated review

Very friendly and helpful people! Will definitely buy from again!

Very helpful and friendly!!

Reason I chose this business:

Good price, friendly associates, and free road hazard!

Reason I chose this product:

Made in the USA and great look!

Service
Value
Shipping
Quality

Date of experience: September 13, 2021

Very friendly and helpful people!
September 7th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Good price, friendly associates, and free road hazard!

Date of experience: September 7, 2021

Thumbnail of user chrisd767
North Carolina
1 review
0 helpful votes
  • Send Message
September 13th, 2021
Verified purchase
• Updated review

Third time. Easy way to get the correct tires. Fast.

Reason I chose this business:

Used before with no problem

Reason I chose this product:

What i needed

Value
Shipping
Quality

Date of experience: September 13, 2021

Good as allways
September 6th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Used before with no problem

Date of experience: September 6, 2021

Great as allways
January 18th, 2020
Verified site experience
• Previous review

Date of experience: January 18, 2020

Thumbnail of user chriss2821
Indiana
1 review
0 helpful votes
  • Send Message
February 8th, 2021
Verified purchase

Its been great so far but I haven't actually had tires mounted yet

Reason I chose this product:

I bought this brand for first time but like the performance e rating with price also tread design i like a lot

Value
Shipping
Quality

Date of experience: February 8, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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