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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 36,842 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2975
  • Value
    26298
  • Shipping
    26260
  • Quality
    26832

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
8,893
Neutral
147
Negative
92
View ratings trends

Instant Feedback

469,192 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“EXCELLENT website!”

James C.
12/29/24

Thank you for having such an informative website! All information is right at your fingertips to make an intelligent decision with selecting tires! Tires showed up the very next day. I highly recommend doing business with TireRack!

Date of experience: 12/28/24
See positive reviews
Top Critical Review

“Your warranty program is declining and soon you will lose my business.”

Daniel D.
12/28/24

You just rejected my recent request to replace a tire which worn out prematurely. Chunks of rubber are missing from the entire tire all around it after only one year. In fact it is a safety concern due to potential blow-out. Poor business decision on your end.

Date of experience: 12/18/24
See critical reviews

Reviews (36,842)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7662) customer service (1679) web site (402) shopping experience (416) delivery time (349)
Thumbnail of user calvinr8
Florida
6 reviews
14 helpful votes
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December 30th, 2024
Verified purchase

I love having every option available. I can send the tires to any installer I want, or I can send them to my house and set up install when I'm ready. These tires are widely available now, but when I first got this vehicle, they were not. Lower prices, more selection, and the ability to choose where to ship have made me extremely loyal.

Reason I chose this business:

Can't believe the selection and the prices available now. All can say is THANK YOU!

Date of experience: December 20, 2024

Thumbnail of user jamesm15343
Mississippi
1 review
0 helpful votes
  • Send Message
December 19th, 2024
Verified purchase

Just ordered a replacement tire for my wife's Honda our son decided to jump a curb and puncture the sidewall. I expected this process to be a pain, most things like this are. So far, it has been very smooth! Impressed.

Date of experience: December 9, 2024

Thumbnail of user trangd8
Pennsylvania
1 review
0 helpful votes
  • Send Message
December 26th, 2024
Verified purchase
• Updated review

For the most part, tires that are close out and clearance are a great deal. Have not had any issues with ferment. I always appreciate the courtesy call to confirm if I order a custom size for one of my cars. Great service.

Reason I chose this business:

Previous deals and current deals

Date of experience: December 16, 2024

Ease of website
January 11th, 2024
Verified site experience
• Previous review

Date of experience: January 11, 2024

Great and easy to buy from tire rack
August 21st, 2020
Verified site experience
• Previous review

Great and easy to buy from tire rack. Have bought and will continue to buy from here

Reason I chose this business:

Previous purchase and great instant rebate

Date of experience: August 21, 2020

Thumbnail of user stephenp3000
Florida
1 review
0 helpful votes
  • Send Message
December 19th, 2024
Verified purchase

Great sales experiences on numerous occasions. Great selection. Fast and free delivery. Had to return one order in 15 years of doing business with Tire Rack - super smooth & easy. I highly recommend them for your tire and wheel needs.

Reason I chose this business:

Selection, price, and most importantly - past experience with the company.

Value
Shipping
Quality

Date of experience: December 15, 2024

Thumbnail of user roberts15956
Illinois
1 review
0 helpful votes
  • Send Message
December 30th, 2024
Verified purchase

I have used Tire Rack for over 15 years. I like ALL the options they provide along with in depth reviews. The price and free shipping to the installer of your choice is comparable to local tire dealers.

Reason I chose this business:

I get to choose the tire I want with no sales pitches or pressure.

Date of experience: December 20, 2024

Thumbnail of user timothyb1817
New York
1 review
0 helpful votes
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December 29th, 2024
Verified purchase
• Updated review

I have loved being able to save some money by picking up tires myself and then bringing them to whomever I wish. I know that many of the shops I would go to for tire mounting use Tire Rack anyway! This way, I can save also on a "convenience charge" of them clicking "buy".

Reason I chose this business:

Need new tires and didn't want to try to figure out if those $70 specials from Walmart are actually going to last more than 10k miles.

Date of experience: December 19, 2024

Really appreciate the reviews and track testing data
March 1st, 2024
Verified site experience
• Previous review
Reason I chose this business:

Close, pricing, detailed information on performance of tires.

Date of experience: March 1, 2024

Thumbnail of user andyl872
California
1 review
0 helpful votes
  • Send Message
January 2nd, 2025
Verified purchase
• Updated review

2 of the 4 tires ordered did not get delivered on time. When I called to find out, I was told that they would put in a new order. When I received the last 2 tires it was 8 days after the first advised delivery date. It caused a delay problem in my travel plan.

Reason I chose this business:

Your ordering process is straight forward & quite convenient. I’m willing to give it another try.

Date of experience: December 23, 2024

Thumbnail of user eliseb116
Elise B. – Tire Rack Rep

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.

Excellent!
December 15th, 2024
Verified site experience
• Previous review

Excellent! Starting with looking for the tires, ordering, payment are all clear & easy! Good shopping experience! Thanks!

Reason I chose this business:

A friend recommended you.

Date of experience: December 5, 2024

Thumbnail of user dougf604
Pennsylvania
1 review
0 helpful votes
  • Send Message
December 18th, 2024
Verified purchase

Have been buying tires from Tire Rack for a while now. Enjoy having tires delivered to my home. Not being held back by just what a local shop has or can get. This year finally ordered sets of wheels and tires already mounted from tire rack to have a extra set of winter tires for are vehicles. If any questions, problems with order, they text or call. Which is awesome now days as far as customer service goes!

Reason I chose this business:

Great Service!

Date of experience: December 8, 2024

Thumbnail of user morgane159
California
1 review
0 helpful votes
  • Send Message
December 17th, 2024
Verified purchase

Even though I have to pay the extra fees and junk to local tire shops to install I still end up saving over $100 everytime I buy from here. It has been upwards of $300. I've stopped comparing prices if I'm being honest.

Date of experience: December 7, 2024

Thumbnail of user michaelg7465
Colorado
1 review
0 helpful votes
  • Send Message
December 28th, 2024
Verified purchase
• Updated review

Had my tires for two months in Colorado. Had our first big snow/ice storm. These tires were amazing. The handle the weather just like the reviews said. Driving past people who spun out or couldn't get traction was hilarious. They should have went to tire rack!

Reason I chose this business:

Found online

Reason I chose this product:

The reviews

Value
Shipping
Quality

Date of experience: November 21, 2024

It was easy, quick and simple
October 21st, 2024
Verified site experience
• Previous review
Reason I chose this business:

Friend recommend using tire rack

Date of experience: October 11, 2024

Thumbnail of user annab3157
Pennsylvania
1 review
0 helpful votes
  • Send Message
December 19th, 2024
Verified purchase

I did not know that option existed for warranties because you don't show them. It's like you have a specific tire you really want to show me for some reason! Buyers are savvy now, so showing all options is a good idea

Reason I chose this business:

You were the easiest to buy from and offered lots of solutions. Your product availability is good

Date of experience: December 9, 2024

Thumbnail of user eliseb116
Elise B. – Tire Rack Rep

We appreciate you bringing this to our attention, and a member of our team will be reaching out to you directly.

Thumbnail of user edwardr2093
Indiana
1 review
0 helpful votes
  • Send Message
December 30th, 2024
Verified purchase

I have never purchased tires from any other place than Tire Rack for as long as I can remember. They have never disappointed me and I always recommend Tire Rack to all my friends. It's just a great business that keep the customer first.

Reason I chose this business:

I always choose Tire Rack My daughter is coming home for Christmas break from college and I will have these tires installed for her before she departs.

Service
Value
Shipping
Quality

Date of experience: December 29, 2024

Thumbnail of user justinl1968
New York
1 review
0 helpful votes
  • Send Message
December 19th, 2024
Verified purchase

Tire Rack is an excellent choice for anyone seeking dependable, high-quality tires at a reasonable cost. Their wide selection ensures you'll find the perfect fit for your vehicle, and the products are consistently reliable and long-lasting. The website is user-friendly, making it easy to compare options and read reviews. Tire Rack's commitment to customer satisfaction and their fast, efficient service make them a go-to for tire needs. Highly recommended for great value and top-notch products.

Reason I chose this business:

Ease of use

Date of experience: December 9, 2024

Thumbnail of user scottb5863
New York
1 review
0 helpful votes
  • Send Message
December 28th, 2024
Verified purchase

Fair price - several family members have bought from Tire Rack previously. The Blizzaks give excellent traction.

Carrier left tires right on sidewalk in front of steps - anyone could have walked off with them. There's a sign on door to leave packages on left side of porch.

Value
Shipping
Quality

Date of experience: December 27, 2024

Thumbnail of user josephb5695
Illinois
1 review
0 helpful votes
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December 30th, 2024
Verified purchase
• Updated review

Looking all over for a full set of Blizzaks for winter and stumbled upon this clearance deal which I could not pass up! Little over $400 for a fresh set of a couple year old Blizzaks?...Take my money! Representatives were caring to hold my order to confirm that the not standard size I chose. I understood it was slightly larger by was confident they would fit. Expedient delivery the next day and even the shippers listened to my instructions to deliver them to the rear door to prevent porch pirate theft! A++ Experience!

Reason I chose this business:

Only company that provided such a great clearance sale for the tires I needed.

Reason I chose this product:

There are many great winter tires, but I chose Blizzaks WS90 because they are well known among my friends and FB groups for reliability and performance in the winter.

Value
Shipping
Quality

Date of experience: December 20, 2024

Quick and Easy and found a great deal for winter tires!
December 21st, 2024
Verified site experience
• Previous review
Reason I chose this business:

Quick and Easy and found a great deal for winter tires!

Date of experience: December 11, 2024

Thumbnail of user michaeln4515
Georgia
1 review
0 helpful votes
  • Send Message
January 2nd, 2025
Verified purchase

I've been a Tire Rack customer for years. I've ordered many sets of tires, and have never been let down. From my experience, the customer ratings and rankings are honest feedback and provide great information. I've found them to be one of the things I really rely on when choosing tires for my vehicles.

Reason I chose this business:

It’s my go to for tires.

Date of experience: December 23, 2024

Thumbnail of user roberta6609
Minnesota
1 review
0 helpful votes
  • Send Message
December 21st, 2024
Verified purchase

I've appreciated knowing that the wheels and tires are going to fit my vehicle perfectly and safer than trying to buy used on any marketplace. Prices are competitive and I like that I can pick them up to save additional money (delivery is never free--someone has to pay for it).

Reason I chose this business:

Past purchase experience, good pricing, and fast delivery.

Date of experience: December 11, 2024

Thumbnail of user timothyp1954
Florida
1 review
0 helpful votes
  • Send Message
December 25th, 2024
Verified purchase

I've been using tire rack's website and customer service reps for a few years now to research tires and possible purchases. Both have been great and I just an order for tires at a great price with free shipping to my new home in FL. When looking for tires this is my starting point and usually where I end up buying.

Reason I chose this business:

Price and love the easy to use website

Date of experience: December 15, 2024

Thumbnail of user rossl284
Texas
1 review
0 helpful votes
  • Send Message
December 18th, 2024
Verified purchase

Checking Pricing, Tire Rack had Rebate that priced cheaper than internet sellers.
As stated, Legit tires and you never know with Internet sellers.
Also, road Hazard included and no additional cost. A++

Reason I chose this business:

Value & Safety

Date of experience: December 8, 2024

Thumbnail of user stephend2898
Massachusetts
1 review
0 helpful votes
  • Send Message
December 25th, 2024
Verified purchase

The website is easy to navigate and rich with detailed information, test results, product comparisons, and videos. The pricing can't be beat and the service is excellent. I've been buying my tires here for years. Any time I've had an issue with a road hazard or product defect, the replacement process has been quick and seamless.

Reason I chose this business:

Been a customer for years.

Value
Shipping
Quality

Date of experience: December 25, 2024

Thumbnail of user stevenr3455
Florida
1 review
0 helpful votes
  • Send Message
January 1st, 2025
Verified purchase

Used to live in Reno NV. I ordered the tires to the Tirerack warehouse just outside Reno, picked them up myself and then had a local tire shop install them. Everything was quick, easy and inexpensive!

Reason I chose this business:

Had a great previous experience so I figured I’d come back and try it again.

Date of experience: December 22, 2024

Thumbnail of user carlost596
Georgia
1 review
0 helpful votes
  • Send Message
December 19th, 2024
Verified purchase

Maybe tire rankings and testings need to be updated more frequently. But talking to someone to obtain expert advice and make an informed selection was a breeze.
Appreciate the product reviews and lots of valuable information.

Reason I chose this business:

Convenience and always enjoy buying here!

Date of experience: December 9, 2024

Thumbnail of user roberts15754
New York
1 review
0 helpful votes
  • Send Message
December 23rd, 2024
Verified purchase
• Updated review

Tire Rack allowed me to purchase my preferred tires and mounted them to wheels that enhanced the appearance of my car. The snow package offered by my dealer had no options as to tire selection or wheel choice. I am very happy

Reason I chose this business:

To purchase tire storage bags.

Date of experience: December 13, 2024

Gill did a great job
December 2nd, 2024
Verified site experience
• Previous review
Reason I chose this business:

You provided a solution my Audi dealer did not have

Date of experience: November 22, 2024

Thumbnail of user stevenl3390
Indiana
1 review
0 helpful votes
  • Send Message
December 25th, 2024
Verified purchase
• Updated review

I purchased a set of wheels and tires. Purchase and everything went great. 3 days later my order was delivered to a shop that was going to install them. Well, here's where it went downhill. 3 of my 4 wheel/tires were delivered as estimated, bit 1 was missing. Ontrack shipping they use somehow sent 1 to a whole different state to a completely different shop. I've tried contacting them over 20 times, all I get was, a trouble ticket has been submitted. Tire rack was notified, they only said they will investigate and let me know later. It's been 4 days since they told me they lost it. Looking at tracking, shows it's still at the other destination. No one is giving me any info, shipping company can't even figure it out. I'm on the verge of sending them back and buy local. I just ordered a whole new wheel/tire set to be delivered to my house. I'm going to be super pissed if that one goes missing too.

Reason I chose this business:

I've used many times, always had a good experience

Date of experience: December 15, 2024

Thumbnail of user eliseb116
Elise B. – Tire Rack Rep

We appreciate you bringing this to our attention, and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you.

Quick and Easy
November 28th, 2024
Verified purchase
• Previous review

Had exactly what I needed, was easy to find and order. Plus, I've ordered many times over the years and have always had my purchases delivered quickly and well packaged.

Reason I chose this business:

Discount tire and tire rack merged

Date of experience: November 18, 2024

Thumbnail of user samuelj1005
Florida
1 review
0 helpful votes
  • Send Message
December 14th, 2024
Verified purchase

Unfortunately, I waited too long and the rear tires became out of stock:(
Also getting to my "Saved Items" was a little difficult this time. They were there, but harder to get them into my cart for some reason. Front tires order for a nice price including delivery, like always.

Reason I chose this business:

Best tire retailer out there. Friendly and knowledgeable techs, good tire review system for making a tire brand /model choice. Reasonable prices. Typically tires are in stock most of the time.

Date of experience: December 4, 2024

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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