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Tire Rack has a rating of 4.9 stars from 36,890 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
469,352 reviews
Thank you for having such an informative website! All information is right at your fingertips to make an intelligent decision with selecting tires! Tires showed up the very next day. I highly recommend doing business with TireRack!
You just rejected my recent request to replace a tire which worn out prematurely. Chunks of rubber are missing from the entire tire all around it after only one year. In fact it is a safety concern due to potential blow-out. Poor business decision on your end.
***
Best prices
Date of experience: February 3, 2021
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Price checking and comparison
Date of experience: September 11, 2021
Price checking and comparison
Date of experience: September 4, 2021
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Date of experience: February 4, 2021
Prior order experience
Date of experience: November 13, 2020
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Most user friendly
Best winter tire for price
Date of experience: February 8, 2021
Thank you for having such an informative website! All information is right at your fingertips to make an intelligent decision with selecting tires! Tires showed up the very next day. I highly recommend doing business with TireRack!
Easiest place to make an informative decision on tires!
Date of experience: December 28, 2024
Everything was smooth, I ordered the same rims from another place and had to order 2 more because they didn't send them out. All I can say is Tire Rack is fast and A++, they even wrapped the rims in a bonnet cover! You guys are amazing! I will do business with you again.
Cheap price and hopefully quick delivery
Date of experience: January 3, 2025
I've purchased from TR for well over a decade many times. On the rare occasion that the was an issue of my own doing, they took care of it, didn't charge me anymore and did it very quickly. I highly recommend using their installer network. I didn't once and it cost a lot more than had I. A+++++++
Convenient, fast free shipping and next day install
Date of experience: December 26, 2024
Just ordered... hope all goes smooth at my local Americas Tire shop. Made appointment for Monday 12/23. Tires to arrive there on Saturday 21st. Just hate up-sells at tire shops. We will see... Thanks on your end so far.
It was cheaper...
Date of experience: December 25, 2024
Always the best deals on tires that I can find and have been using them for almost 20 years. Shipping costs are always great (if there's even any involved) and I've had good experience with using road hazard issues, as well. Just a solid company that gets it.
Date of experience: December 21, 2024
I have been using Tire Rack for a few years now and I'm very pleased with the service, pricing and dependability. One of the customer service representatives, Tucker, took the time to reach out to me on the delay of an order (due to Goodyear) and then contacted me again for delivery when the ties came in. I really appreciate their quick response and overall knowledge. I would highly recommend them for all your needs.
Past experience
Date of experience: December 26, 2024
Always been an easy smooth transaction. My last purchase had a shipping issue with FedEx and Tire Rack offered me a gift card even though it was nothing that they did just to make things right. Top notch Tire Rack!
Best place to purchase tires from
Date of experience: December 20, 2024
Delivered on time. No issues with thousands of miles traveled locally to all our customers. That's why I ordered tires multiple times now with Tire Rack. And going forward we will order from Tire Rack!
Ordered before.
Date of experience: December 21, 2024
Tirerack.com is a great place to gather information and compare multiple tires, or even obtain information about wheel size, offset, center bore, etc. They make it so easy to buy and have installed by a local installer. I highly recommend tirerack.com.
Easy to filter by snow tires, and compare available tires by tire size.
Date of experience: December 24, 2024
You just rejected my recent request to replace a tire which worn out prematurely. Chunks of rubber are missing from the entire tire all around it after only one year. In fact it is a safety concern due to potential blow-out. Poor business decision on your end.
Because local installers don't have the matching tire model that I need in stock.
Date of experience: December 18, 2024
I've been buying tires from Tire Rack for 20+ years. Never any disappointments. The tech advisors are fantastic: courteous, knowledgeable, and car enthusiasts. Delivery is quick and always right. Great selection of tires and wheels.
I just ordered my winter tire/wheel package for my wife's new car. This must be at least 10th set I purchased throughout the years.
Date of experience: December 19, 2024
Always great except when I had a problem with one out of a set of 4 tires. Your company made the process so cumbersome to get a replacement that I gave up and left tires on car. One of them is out of round and it was silly that your required a thrust balance or something like that vs just a regular high speed balance which has been an acceptable standard for many years. That was disappointing. Everything else with the company has been fine.
Long time customer. Pretty satisfied always
Date of experience: December 29, 2024
Tire Rack offers good and thorough descriptions and reviews of what they sell, as well as competitive pricing. My orders show up when they're supposed to, and are what I ordered. I've bought wheels, tires and brake parts, all have been top-notch.
Previous experience as a Tire Rack customer.
Date of experience: December 21, 2024
Easy shopping and great price! Wheels/tires were delivered in reasonable time, packaged and marked what side of the vehicle they were for, because they are directional tires,which I did not know, the delivery driver was outstanding for bringing them up to my house on a steep driveway! I will buy from again, thank you tire rack!
Date of experience: December 16, 2024
Tire Rack always makes it easy. Allows me to order tires by size without listing a vehicle, which is important because i am always changing tire sizes vs. what the factory offers. Discount Tire does not allow me to do this, so they lost my business. Thank you for making my purchases easy!
In stock, easy ordering, quick shipping
Date of experience: December 17, 2024
Great sales experiences on numerous occasions. Great selection. Fast and free delivery. Had to return one order in 15 years of doing business with Tire Rack - super smooth & easy. I highly recommend them for your tire and wheel needs.
Selection, price, and most importantly - past experience with the company.
Date of experience: December 15, 2024
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
We appreciate you bringing this to our attention, and a member of our team will be reaching out to you.