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    Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 36,957 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2975
  • Value
    26303
  • Shipping
    26265
  • Quality
    26837

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,007
Neutral
147
Negative
93
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Instant Feedback

469,447 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“My second choice tires at a great price”

Chad S.
1/5/25

I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.

Date of experience: 1/1/25
See positive reviews
Top Critical Review

“Website is messed up”

Marc S.
12/31/24

I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol

Date of experience: 12/27/24
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Reviews (36,957)

Rating

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Reviews that mention popular keywords

tire rack (7680) customer service (1687) web site (402) shopping experience (416) delivery time (349)
Thumbnail of user pedrom211
Michigan
1 review
0 helpful votes
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March 11th, 2021
Verified purchase

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Value
Shipping
Quality

Date of experience: February 7, 2021

Thumbnail of user jungl13
Virginia
1 review
0 helpful votes
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February 23rd, 2021
Verified purchase

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Service
Value
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Quality

Date of experience: February 23, 2021

Thumbnail of user user1714
Georgia
1 review
0 helpful votes
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February 23rd, 2021
Verified purchase

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Value
Shipping
Quality

Date of experience: February 23, 2021

Thumbnail of user willb246
North Carolina
1 review
0 helpful votes
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August 30th, 2021
Verified purchase

...

Reason I chose this business:

Price, free freight and 2 year free road hazzard

Reason I chose this product:

Good reputation

Value
Shipping
Quality

Date of experience: August 30, 2021

Thumbnail of user garyb1397
Virginia
1 review
0 helpful votes
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August 31st, 2021
Verified purchase

Good………………………………………………………………………….…………………………………………

Reason I chose this business:

Availability

Reason I chose this product:

Needed for specific repair

Value
Shipping
Quality

Date of experience: August 31, 2021

Thumbnail of user dariuss41
Texas
1 review
0 helpful votes
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February 13th, 2021
Verified purchase

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Value
Shipping
Quality

Date of experience: February 13, 2021

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September 5th, 2021
Verified purchase

...

Value
Shipping
Quality

Date of experience: September 5, 2021

Thumbnail of user aaronh421
Mississippi
1 review
0 helpful votes
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February 3rd, 2021
Verified purchase

***

Reason I chose this business:

Best prices

Value
Shipping
Quality

Date of experience: February 3, 2021

Thumbnail of user if18
New York
1 review
0 helpful votes
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February 2nd, 2021
Verified purchase

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Value
Shipping
Quality

Date of experience: February 2, 2021

Thumbnail of user sg470
Maryland
1 review
0 helpful votes
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February 5th, 2021
Verified purchase

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Service
Value
Shipping
Quality

Date of experience: February 5, 2021

Thumbnail of user danab470
Indiana
2 reviews
0 helpful votes
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October 11th, 2021
Verified purchase
• Updated review

...

Reason I chose this business:

Price checking and comparison

Service
Value
Shipping
Quality

Date of experience: September 11, 2021

Easy website to navigate
September 4th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Price checking and comparison

Date of experience: September 4, 2021

Thumbnail of user frdv
California
1 review
0 helpful votes
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February 4th, 2021
Verified purchase

100%

Value
Shipping
Quality

Date of experience: February 4, 2021

Thumbnail of user tracyl455
Arkansas
2 reviews
0 helpful votes
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February 4th, 2021
Verified purchase
• Updated review

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Value
Shipping
Quality

Date of experience: February 4, 2021

Easy
November 13th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Prior order experience

Date of experience: November 13, 2020

Thumbnail of user ji101
Massachusetts
1 review
0 helpful votes
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March 12th, 2021
Verified purchase

-

Reason I chose this business:

Most user friendly

Reason I chose this product:

Best winter tire for price

Service
Value
Shipping
Quality

Date of experience: February 8, 2021

Thumbnail of user johnz1798
Pennsylvania
1 review
0 helpful votes
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August 23rd, 2024
Verified purchase

Ez to find tires to fit vehicle xxxxxxxxxxxxxxxxxxxxxxxxxx

Reason I chose this business:

Previous purchases

Value
Shipping
Quality

Date of experience: August 13, 2024

Thumbnail of user jamesc11880
New Jersey
1 review
0 helpful votes
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December 29th, 2024
Verified purchase

Thank you for having such an informative website! All information is right at your fingertips to make an intelligent decision with selecting tires! Tires showed up the very next day. I highly recommend doing business with TireRack!

Reason I chose this business:

Easiest place to make an informative decision on tires!

Value
Shipping
Quality

Date of experience: December 28, 2024

Thumbnail of user channaj3
Missouri
1 review
0 helpful votes
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January 6th, 2025
Verified purchase

Everything was smooth, I ordered the same rims from another place and had to order 2 more because they didn't send them out. All I can say is Tire Rack is fast and A++, they even wrapped the rims in a bonnet cover! You guys are amazing! I will do business with you again.

Reason I chose this business:

Cheap price and hopefully quick delivery

Value
Shipping
Quality

Date of experience: January 3, 2025

Thumbnail of user lauraw3648
Indiana
1 review
0 helpful votes
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January 8th, 2025
Verified purchase

We never consider any other option for tire installation on all of our vehicles. We've been using them since 1991 when we were living in Detroit. As fate would have it, we now live only 40 minutes away from the same store so we get the added bonus of having their team do the installation as well. Never any issues or problems

Date of experience: December 29, 2024

Thumbnail of user jamesm15441
Arkansas
1 review
0 helpful votes
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January 5th, 2025
Verified purchase

I've purchased from TR for well over a decade many times. On the rare occasion that the was an issue of my own doing, they took care of it, didn't charge me anymore and did it very quickly. I highly recommend using their installer network. I didn't once and it cost a lot more than had I. A+++++++

Reason I chose this business:

Convenient, fast free shipping and next day install

Date of experience: December 26, 2024

Thumbnail of user kennethm3362
California
1 review
0 helpful votes
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December 29th, 2024
Verified purchase

Just ordered... hope all goes smooth at my local Americas Tire shop. Made appointment for Monday 12/23. Tires to arrive there on Saturday 21st. Just hate up-sells at tire shops. We will see... Thanks on your end so far.

Reason I chose this business:

It was cheaper...

Value
Shipping
Quality

Date of experience: December 25, 2024

Thumbnail of user jasonh4320
New Jersey
1 review
0 helpful votes
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December 31st, 2024
Verified purchase

Always the best deals on tires that I can find and have been using them for almost 20 years. Shipping costs are always great (if there's even any involved) and I've had good experience with using road hazard issues, as well. Just a solid company that gets it.

Date of experience: December 21, 2024

Thumbnail of user frankg2622
Pennsylvania
1 review
0 helpful votes
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January 5th, 2025
Verified purchase

I have been using Tire Rack for a few years now and I'm very pleased with the service, pricing and dependability. One of the customer service representatives, Tucker, took the time to reach out to me on the delay of an order (due to Goodyear) and then contacted me again for delivery when the ties came in. I really appreciate their quick response and overall knowledge. I would highly recommend them for all your needs.

Reason I chose this business:

Past experience

Date of experience: December 26, 2024

Thumbnail of user briano1813
Virginia
1 review
0 helpful votes
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December 30th, 2024
Verified purchase

Always been an easy smooth transaction. My last purchase had a shipping issue with FedEx and Tire Rack offered me a gift card even though it was nothing that they did just to make things right. Top notch Tire Rack!

Reason I chose this business:

Best place to purchase tires from

Date of experience: December 20, 2024

Thumbnail of user jackw2281
New York
1 review
0 helpful votes
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December 31st, 2024
Verified purchase

Delivered on time. No issues with thousands of miles traveled locally to all our customers. That's why I ordered tires multiple times now with Tire Rack. And going forward we will order from Tire Rack!

Reason I chose this business:

Ordered before.

Date of experience: December 21, 2024

Thumbnail of user ryane1239
Wisconsin
1 review
0 helpful votes
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January 3rd, 2025
Verified purchase

Tirerack.com is a great place to gather information and compare multiple tires, or even obtain information about wheel size, offset, center bore, etc. They make it so easy to buy and have installed by a local installer. I highly recommend tirerack.com.

Reason I chose this business:

Easy to filter by snow tires, and compare available tires by tire size.

Date of experience: December 24, 2024

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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