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Tire Rack has a rating of 4.9 stars from 37,020 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
469,535 reviews
I needed a set of studded truck tires and my first choice grabber arctic LT tire was no longer available from TR. I settled on the winterforce LT. The turnaround was insanely fast. They were studded and delivered to my door in 26 hours! Thank you tire rack.
I tried to create a wheel/tire package. I selected the wheels, then went to add tires, and it wouldn't work. I finally figured out that if I go shop for wheels separately it will add them to the package. This took forever for no reason, it must have taken an hour of trying all kinds of things before finding that solution. Then, I chose to have them mounted and balanced and shipped to me. They never confirmed this at checkout, so now I have wheels tires and sensors coming and I have no idea if they're really coming ready to put on the car or not. I'm a little bit pissed off at that, but the price was good lol
I've been a Tire Rack customer for years. I've ordered many sets of tires, and have never been let down. From my experience, the customer ratings and rankings are honest feedback and provide great information. I've found them to be one of the things I really rely on when choosing tires for my vehicles.
It’s my go to for tires.
Date of experience: December 23, 2024
Just ordered a replacement tire for my wife's Honda our son decided to jump a curb and puncture the sidewall. I expected this process to be a pain, most things like this are. So far, it has been very smooth! Impressed.
Date of experience: December 9, 2024
Your tire hazard warranty is provided by a 3rd party. You should clearly describe that in your tire listings. My experience with this 3rd party is simply, their entire narrative is to make the process of filing a claim to be the most difficult. In theory, the claimant would simply "give up" and therefore, no monies paid out for the tire hazard warranty. Similar to an insurance companies business motives. Collect money (I trust Tire Rack is paying for the service) and pay none out.
Date of experience: December 29, 2024
Great prices fast turnaround. Wish claims process for tire insurance was direct instead of having to pay and get reimbursed. Also wish it was more clear during claim process that you have to turn in installation receipt. Don't know why that is necessary and had claim denied because I couldn't find installation receipt.
Prices, free road hazard.
Date of experience: January 6, 2025
I typed up my experience. Afterward I find that I cannot submit YOUR survey/feedback because Tire Rack will not allow submission without me agreeing for you to share it on social. Why is the feedback not for Tire Rack's own use. This is not a review it's feedback. If it was a review I would understand.
This is not a review. It's feedback. Why does this go onto social media?
Date of experience: December 29, 2024
Have been buying tires from Tire Rack for a while now. Enjoy having tires delivered to my home. Not being held back by just what a local shop has or can get. This year finally ordered sets of wheels and tires already mounted from tire rack to have a extra set of winter tires for are vehicles. If any questions, problems with order, they text or call. Which is awesome now days as far as customer service goes!
Great Service!
Date of experience: December 8, 2024
I've ordered many tires from here as well as winter tire/wheel packages. Customer service was a huge help with ordering a winter tire/rim size that wasn't factory. I wanted the smallest tire/rim combo that would clear the factory calipers and they were spot on. Perfect clearance.
Previous experience with tire rack.
Date of experience: December 29, 2024
Used to live in Reno NV. I ordered the tires to the Tirerack warehouse just outside Reno, picked them up myself and then had a local tire shop install them. Everything was quick, easy and inexpensive!
Had a great previous experience so I figured I’d come back and try it again.
Date of experience: December 22, 2024
They are priced the same as most online providers. To get a deal you need to wait for a sale or special offer. They send you ads, but not for the tires you buy. Shipping is fast.Can use PayPal for 60 months free interest.
Fast delivery and in stock plus the discount from Michelin.
Date of experience: December 27, 2024
Even though I have to pay the extra fees and junk to local tire shops to install I still end up saving over $100 everytime I buy from here. It has been upwards of $300. I've stopped comparing prices if I'm being honest.
Date of experience: December 7, 2024
I did not know that option existed for warranties because you don't show them. It's like you have a specific tire you really want to show me for some reason! Buyers are savvy now, so showing all options is a good idea
You were the easiest to buy from and offered lots of solutions. Your product availability is good
Date of experience: December 9, 2024
Tire Rack is an excellent choice for anyone seeking dependable, high-quality tires at a reasonable cost. Their wide selection ensures you'll find the perfect fit for your vehicle, and the products are consistently reliable and long-lasting. The website is user-friendly, making it easy to compare options and read reviews. Tire Rack's commitment to customer satisfaction and their fast, efficient service make them a go-to for tire needs. Highly recommended for great value and top-notch products.
Ease of use
Date of experience: December 9, 2024
Nice nice A+ Nice nice A+ Nice nice A+ Nice nice A+ Nice nice A+ zzzzzzzzzzzzzzzzzzzzzzzzzz
Repeat customer
Date of experience: August 2, 2024
A good job. A good job. A good job. A good job. A good job. A good job. A good job. A good job. A good job. A good job. A good job. A good job. A good job. A good job. A good job. A good job. A good job. A good job. A good job. A good job. A good job. A good job. A good job. A good job. A good job.
A good job.
Date of experience: April 24, 2022
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Date of experience: August 16, 2021
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Date of experience: January 28, 2021
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Date of experience: May 10, 2022
Liam was awesome. AAAAAAAAAAAAAAAAAaaaaaaaaaaaaaaaaaaaaaaass
Date of experience: June 20, 2024
Thank you! Thank y(ou!(kkkkkkkkkkkkkkmmmmmmmkkkkkkkkkkkkkkkkkkkkkjhhhh; vhbb; vbnjjkk MMB bbkjkmnjjnnvhjj b
Because I needed tires
Date of experience: October 25, 2022
Because I needed tires
Date of experience: October 18, 2022
Good. No issues. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Usually order from another place but thier website and phones are down.
Date of experience: January 19, 2023
An excellent experiencezzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
Price and delivery options
Date of experience: February 10, 2022
Date of experience: February 4, 2022
At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.
We appreciate you bringing this to our attention, and a member of our team will be reaching out to you directly.