• Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 29,437 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention fast delivery, customer service, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2904
  • Value
    25659
  • Shipping
    25621
  • Quality
    26196

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.1%
Positive
1,981
Neutral
32
Negative
27

Instant Feedback

458,724 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“Benchmark”

Don D.
10/21/24

I tried tire rack around 2016. Haven't looked back. Confidence is knowing that, when a sudden downpour hits you in the highway exit. (And, you are a "spirited" driver who enjoys turns) Tirerack.com suggested a tire with a wet tread pattern. (And gave video tests & customer feedback for additional input) Or, when you move back to the mountains, and it's snowing. And, Tirerack.com recommended an all season tire with outstanding winter characteristics, before the move. You're going to make it, to the top. Tires & that little moving contact patch, can make big performance & safety differences. Tirerack.com has never steered me toward something more expensive. And, they will answer ever question you have. Without, being salesmen. Though, they are internet based. They have an old school, look you in the eye, and shake your hand kind of feel. They are more than ok with, earning your trust.

Top Critical Review

“Perelli scorpion active weather tires are very loud”

John P.
9/25/24

The Perelli scorpion, active weather tires have a very loud drone when driving at high speed. I read all the reviews and everyone said that they were quiet, but unfortunately they are not. I do not like to tire at all. I cannot return them because I've already put them on the car so I will be purchasing another set of tires from the dealer and taking these off.

Reviews (29,437)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (29118) customer service (5962) web site (4169) shopping experience (3935) delivery time (615)
Thumbnail of user jareth2
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

Tire rack provides good selection and convenient web interface. I have purchased Blizzak tires for multiple vehicles over many years. Today, I purchased 2 rear tires to replace ones that showed signs of tread separation after only 5 months of use last season (255/40R-19 BRIDGESTONE BLIZZAK LM005 XL). Blizzaks continue to be highly rated, so I'm going to try again and hope it was a quality blip.

Reason I chose this business:

Past satisfaction, convenience

Thumbnail of user vijays179
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Site has changed since my last order 5+ years ago. A little intimidating, but easy to use. I like that orders can be shipped to installers.

Reason I chose this business:

Past experience with this site.

Thumbnail of user shaylae9
1 review
0 helpful votes
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October 25th, 2024
Verified purchase

Pretty simple to order and find fitment fiat hope order arrives on time because I have had issues with that in the past

Reason I chose this business:

Good prices and was able to buy tire without any labor or service

Thumbnail of user clyded83
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

Always helpful to have lots of vendor test detail available as well as user comments. TR ratings do help in the shopping process.

Reason I chose this business:

Prior customer.

Thumbnail of user josepha2684
1 review
0 helpful votes
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October 26th, 2024
Verified purchase

Always quality service,and good website.No reason to type anything more,and there should not be a minimum of words to satisfy this box.

Reason I chose this business:

Only place I purchase tires

Thumbnail of user johnh10662
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Smooth. Like the amount of filters when searching tires. Was able to pick up tires at warehouse (6 miles away) in an hour.

Value
Shipping
Quality
Thumbnail of user adamd1202
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

It was goodly. How many characters do you need? This is more than 10 now, the prompt said, "please netor at least 10 characters."

Reason I chose this business:

Ease of shopping

Thumbnail of user jamesf4777
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

I love all the write ups and information available on this site. Takes a lot of the guess work out of tire buying.

Thumbnail of user joec2896
1 review
0 helpful votes
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October 25th, 2024
Verified purchase

Great service some how I got the wrong tires, no problem they took care of everything and got my new tires to me

Reason I chose this business:

Great service, great prices

Thumbnail of user joshuat888
1 review
0 helpful votes
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October 26th, 2024
Verified purchase

🤔😬 in my experience I happen to find tire rack. It's probably the simplest way to get the tires you want with ease.

Reason I chose this business:

🥰🤝👏

Thumbnail of user anthonyf2112
1 review
0 helpful votes
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October 29th, 2024
Verified purchase

Long time ago. 1 of 4 tires was bad and caused inconvenience to ship it back at cost to me, otherwise was great.

Reason I chose this business:

Selection is better than local shops. Prices are always competitive too.

Thumbnail of user mingl51
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

I thought it's the same company for now, still it's not one stop shops for some reason, as price and coverage differs between the two with same tires

Reason I chose this business:

Cheap discounted product

Thumbnail of user dillonw68
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

It's just easier, and better to order your own tires in the comfort of home. No waiting in line and you can shop as long as you want.

Reason I chose this business:

Because I bought a set once before, and one of the tires got lost in transit. No questions asked I had another tire on my door step the next day. Their good tires also!

Thumbnail of user lourdeso28
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

So far, everything is going well. The products are of great quality, and the prices are competitive. The delivery is right to my doorstep.

Value
Shipping
Quality
Thumbnail of user judaynep
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase

The user interface on tire rack is easy to navigate and I'll also get my tires delivered quickly. I know this from past orders.

Reason I chose this business:

I’ll get my tires delivered quickly.

Thumbnail of user pauls5984
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

My tires always ship quicker than the suggested shipping time. That is amazing considering they are being shipped to an APO.

Reason I chose this business:

Because I can always count on them to have what I need.

Thumbnail of user michaelr8795
1 review
0 helpful votes
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October 27th, 2024
Verified purchase

Disappointed no independent installers near Bozeman MT. Why do you need 10 characters to submit this?

Reason I chose this business:

Previous experience with tire rack

Thumbnail of user thaddeusb59
1 review
0 helpful votes
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October 28th, 2024
Verified purchase

No complaints... wouldn't mind a shirt or hat as it's free advertising for you guys and makes me feel better about large purchases like this

Reason I chose this business:

Need tire. I mount my own

Thumbnail of user jeffreyw1592
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

Mr Tire was understaffed and was not able to install our Tire Rack delivered tires until 4 hours after our appointment time.

Reason I chose this business:

Tire Rack has capably handled many tire orders on my vehicles over the years and consistently gives me good feedback on tire selection. The installer I chose for this order (Don's Import) has performed well for me on previous tire orders.

Thumbnail of user andyv175
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I know what tire size I want and how many. Dont like the nagging of "what vehicle do you have".

Thumbnail of user seths408
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

I once received a tire with a hole in the sidewall. They replaced it free. Just an inconvenience

Reason I chose this business:

They had what I wanted

Thumbnail of user davidm14280
1 review
0 helpful votes
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October 31st, 2024
Verified purchase

Bought four tires. Replacing one already. Not been a year. Will file a claim. Thank you

Thumbnail of user joshuak1979
1 review
0 helpful votes
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October 30th, 2024
Verified purchase

Good tires arrived on time and with no damage and the site is easy to navigate

Thumbnail of user calvinb291
1 review
0 helpful votes
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August 10th, 2024
Verified purchase

It's my first time and it was great! Ordering from Tire Rack. The on line service was great as well as the delivery to the store.

Reason I chose this business:

I wanted to see and compare with others, and you hit out the park with the free shipping.

Value
Shipping
Quality
Thumbnail of user jakev106
1 review
0 helpful votes
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October 26th, 2024
Verified purchase

Great, timely delivery and best pricing on tires. Easy choice when it comes to tires.

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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