• Tire Rack

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Tire Rack

Ratings On Other Platforms

Trustpilot
4.8 / 5
ResellerRatings
4.8 / 5
Better Business Bureau
4.8 / 5

Overview

Tire Rack has a rating of 4.9 stars from 29,437 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention fast delivery, customer service, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2904
  • Value
    25659
  • Shipping
    25621
  • Quality
    26196

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.1%
Positive
1,981
Neutral
32
Negative
27

Instant Feedback

458,724 reviews

77
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How would you rate Tire Rack?
Top Positive Review

“Benchmark”

Don D.
10/21/24

I tried tire rack around 2016. Haven't looked back. Confidence is knowing that, when a sudden downpour hits you in the highway exit. (And, you are a "spirited" driver who enjoys turns) Tirerack.com suggested a tire with a wet tread pattern. (And gave video tests & customer feedback for additional input) Or, when you move back to the mountains, and it's snowing. And, Tirerack.com recommended an all season tire with outstanding winter characteristics, before the move. You're going to make it, to the top. Tires & that little moving contact patch, can make big performance & safety differences. Tirerack.com has never steered me toward something more expensive. And, they will answer ever question you have. Without, being salesmen. Though, they are internet based. They have an old school, look you in the eye, and shake your hand kind of feel. They are more than ok with, earning your trust.

Top Critical Review

“Perelli scorpion active weather tires are very loud”

John P.
9/25/24

The Perelli scorpion, active weather tires have a very loud drone when driving at high speed. I read all the reviews and everyone said that they were quiet, but unfortunately they are not. I do not like to tire at all. I cannot return them because I've already put them on the car so I will be purchasing another set of tires from the dealer and taking these off.

Reviews (29,437)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (29118) customer service (5962) web site (4169) shopping experience (3935) delivery time (615)
Thumbnail of user kevinn1065
1 review
0 helpful votes
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October 25th, 2024
Verified purchase
• Updated review

I purchased once 10 years ago and I haven't stopped shopping for all my tire needs at tire rack. Simple, easy and cost-effective. I love the simplicity and Support

Reason I chose this business:

I don’t use anything else, but tire rack

I just love the simplicity
March 23rd, 2024
Verified site experience
• Previous review
Reason I chose this business:

I’ve had very good experiences

Thumbnail of user jamesh8394
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Website was very helpful in making my decision. Sales rep Ozzie was also very helpful in confirming my choices were correct for my vehicle and placing my order. Overall good experience as usual!

Reason I chose this business:

I have used in the past

Thumbnail of user gregm1263
2 reviews
0 helpful votes
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August 30th, 2024
Verified purchase

Great online experience. Easily ordered the tires I wanted, which were at a great price, and within 24 hrs they were delivered to the local installer that I've used in the past.

Reason I chose this business:

To get info on tires I was considering, and your website was much better than competitor, and you had much better price than they on this tire

Value
Shipping
Quality
Thumbnail of user derekg333
1 review
0 helpful votes
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October 27th, 2024
Verified purchase
• Updated review

Using the Tire Rack application, is very intuitive... in addition I feel that it is safe and secure. I have used the Tire Rack application before and will continue to use it for future purchases!

Reason I chose this business:

I trust Tire Rack, I have been a customer before.

Very intuitive
August 5th, 2024
Verified purchase
• Previous review

Using the Tire Rack application, is very intuitive... in addition I feel that it is safe and secure. I have used the Tire Rack application before and will continue to use it for future purchases!

Reason I chose this business:

They were the only store which carried the brand and size tire I needed.

Value
Shipping
Quality
Thumbnail of user johnb11920
1 review
0 helpful votes
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October 25th, 2024
Verified purchase
• Updated review

Always been easy and convenient. And the service has expanded over the years. First just tires shipped, then installer network and then distribution center.

Reason I chose this business:

It's my go to for tires

Years of quality service from Tire Rack
October 30th, 2023
Verified site experience
• Previous review

Years of quality service from Tire Rack. Wheel pkgs and replacements. Always good service

Reason I chose this business:

Repeat customer. Dozen or so years of satisfaction

Thumbnail of user agostinoc18
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

I have used TireRack for numerous tire, tire set and wheel and tire sets. I have started using their installation partners as well. Firestone I knew already, this time I'm trying Dunn

Reason I chose this business:

Prior experience and PayPal Rewards

Thumbnail of user davidm12238
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

Order alot of tires from here and great as usual. SCR Performance in Loveland CO is my installer and can accommodate pretty much any performance car or truck!

Thumbnail of user mattb1769
1 review
0 helpful votes
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October 29th, 2024
Verified purchase

Purchased a newer tire, 4 months later it got a bubble on the sidewall. Tire Rack made it easy to submit a claim. The tire is being shipped to the shop and life is good.

Reason I chose this business:

Road Hazard warranty

Thumbnail of user robinf789
1 review
0 helpful votes
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October 28th, 2024
Verified purchase

We received the quality tires we wanted at the best price possible from Tire Rack. We will always buy our tires from here and recommend them to our friends and family.

Reason I chose this business:

Because they offer the best quality at the best price and deliver to my home for FREE, making it very convenient.

Thumbnail of user yaira7
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

Tire Rack is always wonderful to deal with. The tire ratings are very useful. The tires are always as advertised and sent very directly and quickly to the place of my choosing.

Reason I chose this business:

Past experience

Thumbnail of user mattb1672
1 review
0 helpful votes
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October 26th, 2024
Verified purchase

They have the best options of tires and almost always the best price and extremely fast shipping. They have the best tools to narrow down the tire you want, to make it quick and simple.

Reason I chose this business:

I've used tire rack before and have been extremely happy with all products that I have purchased and will continue to get all my tires here.

Thumbnail of user karaleek3
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

Fast and easy to use online ordering. I liked the ability to compare products and ease of using this option. Fast delivery to my choice of address and good price.

Reason I chose this business:

Easy fast and good prices

Value
Shipping
Quality
Thumbnail of user davidd6416
1 review
0 helpful votes
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September 30th, 2024
Verified purchase

I have been super bummed with my Toyota wheels for some time. A dull finish and no matter what I used to try and make them shiny it just made to make it worse

Reason I chose this business:

I don't want to pay all the extra service fees.

Service
Value
Shipping
Quality
Thumbnail of user bryang674
1 review
0 helpful votes
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October 23rd, 2024
Verified purchase

You could go shopping elsewhere but Tire Rack gives me peace of mind knowing the tires in question are safe,fit my vehicle, with competitively prices and quality

Reason I chose this business:

Winter tires

Thumbnail of user krystall171
1 review
0 helpful votes
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August 2nd, 2024
Verified purchase

Very easy so far. Very fast and easy. Delivered to my local tire shop for them to install. Did not shop around much for a better price so not sure the price was the best but knew they had what I wanted and was trouble-free.

Reason I chose this business:

Been doing business with you for a while now.

Value
Shipping
Quality
Thumbnail of user williamw4720
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

Good interaction with the website. I was able to visually see what I was ordering with their on the car visualizer. Having it here in 3 days, balanced and reward to mount with the hub centric rings and new lug bolts, I was able to put in my tires in 30 minutes. You could not go to a shop, pick out rims and tires and have them ready to mount before lunch 3 days later.

Reason I chose this business:

I usually choose Tire Rack. Have for quite some time

Value
Shipping
Quality
Thumbnail of user alexanderb872
1 review
0 helpful votes
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October 21st, 2024
Verified purchase

If I walk into a shop, they are are trying to feed me the dog food they have in stock. At tire rack I know I am getting best in class prices and I get what I want.

Reason I chose this business:

Past experience

Thumbnail of user wingl19
1 review
0 helpful votes
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August 1st, 2024
Verified purchase

All 4 tires arrived to the installer on time as scheduled, and I was able to arrange the installation the next day. The installation cost was very close to TireRack estimation. This is my third set of tires from TireRack in 10 years. Very happy with TireRack service and cost.

Reason I chose this business:

Quality tires Very competitive price and convenient installation.

Value
Shipping
Quality
Thumbnail of user lisah4612
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

Easy to shop, compare, and find installation. Reviews were easy to filter and sort, plus Tire Rack consumers seem to leave more detailed reviews which helped me make the right purchase. I'm very happy with the tires so far and the price was a great deal and I price compared everywhere.

Value
Shipping
Quality
Thumbnail of user donalde519
1 review
0 helpful votes
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July 27th, 2024
Verified purchase

Found tires specific for my vehicle and was able to choose the best option and price. Tires will arrive in very short time span which will get me back on the road with fresh rubber under me. Thanks for the experience.

Value
Shipping
Quality
Thumbnail of user garys3539
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Quick, Easy, Accurate. Very reasonable price on specialty tires, Quick delivery direct to the installer.
Installation with Discount Tire went PERFECT.

Reason I chose this business:

Easy ordering and inventory

Value
Shipping
Quality
Thumbnail of user shariw168
1 review
0 helpful votes
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August 25th, 2024
Verified purchase

Tire Rack is the only place I shop for tires and wheels! If you need assistance they have a live chat feature or you can call and get a live person to assist you.

Reason I chose this business:

Selection and price

Value
Shipping
Quality
Thumbnail of user johnn3289
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

Quick selection and ordering process was easy. My installation price was higher as installer said they had notified Tire Rack repeatedly their price had increased. Only $20 more but still irratating.

Reason I chose this business:

Online search

Value
Shipping
Quality
Thumbnail of user robertc9907
1 review
0 helpful votes
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October 26th, 2024
Verified purchase

I had to ask because the shipping info wasn't clear to me that the contact name and phone were for the installer. Perhaps that could be reworded on your website?

Reason I chose this business:

Tire availability and extremely useful test information and ratings.

Thumbnail of user patricka1015
1 review
0 helpful votes
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October 27th, 2024
Verified purchase

I have ordered CrossClimate2 for four (4) of my vehicles. Yet, when ordering a single (1) replacement, the TireRack search did not identify a CrossClimate2 for my 2012 RAV4 V6 4WD. I had to search for tire size to find the CrossClimate2.

Reason I chose this business:

Tire damage. Replacement tire.

Sitejabber for Business

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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