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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 39,010 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2992
  • Value
    26461
  • Shipping
    26423
  • Quality
    26994

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
10,977
Neutral
185
Negative
116
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Instant Feedback

472,454 reviews

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How would you rate Tire Rack?

Reviews (39,010)

Rating

Timeframe

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Reviews that mention popular keywords

tire rack (8165) customer service (1788) web site (414) shopping experience (429)
Thumbnail of user georgec1187
Florida
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

Tire Rack did a professional job in a reasonable time frame

Reason I chose this business:

Magazine and tv ads

Reason I chose this product:

Recommendations from your web site

Value
Shipping
Quality

Date of experience: September 1, 2021

Thumbnail of user robertm3231
Florida
3 reviews
0 helpful votes
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November 7th, 2022
Verified purchase

Quick and easy to make selections... Great products with great explanations.

Reason I chose this business:

I have used them many times before and will keep on using them.

Value
Shipping
Quality

Date of experience: November 7, 2022

Thumbnail of user briannap97
Maine
1 review
0 helpful votes
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May 12th, 2022
Verified purchase

Amazing and intuitive site, good recommendations for wheel and tire combinations/packages

Reason I chose this business:

Easiest platform + free shipping + free mounting/balancing. Will ONLY order my tires here

Quality

Date of experience: May 12, 2022

Thumbnail of user bernieh41
Texas
1 review
0 helpful votes
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August 30th, 2021
Verified purchase
• Updated review

Easy to use web site. Many to choose from for brands.

Reason I chose this business:

Fast delivery and convenient

Reason I chose this product:

Great wearimg tires and good grip

Value
Shipping
Quality

Date of experience: August 30, 2021

Good prices easy to use
July 14th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Good price and delivery time

Date of experience: July 14, 2021

Thumbnail of user jeffj620
Arkansas
1 review
0 helpful votes
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August 21st, 2021
Verified purchase
• Updated review

Went smooth and seamless. Transaction was easy and tires arrived quickly.

Reason I chose this business:

Great deal on closeout tires

Reason I chose this product:

The long tread life

Value
Shipping
Quality

Date of experience: August 21, 2021

Went smooth and seamless
August 15th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Great deal on closeout tires

Date of experience: August 15, 2021

Thumbnail of user douglasm660
West Virginia
1 review
0 helpful votes
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August 10th, 2021
Verified purchase

Great experience. Have never had a bad experience with Tire Rack.

Value
Shipping
Quality

Date of experience: August 10, 2021

Thumbnail of user dennish935
New York
1 review
0 helpful votes
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September 5th, 2022
Verified purchase

Great seller, great tires. Will buy from again. Super fast shipping.

Reason I chose this business:

I have bought tires from you previously and was very happy with them.

Value
Shipping
Quality

Date of experience: September 5, 2022

Thumbnail of user marlandor
Maryland
1 review
0 helpful votes
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March 16th, 2022
Verified purchase
• Updated review

Great service on this order and the quality of the product.

Reason I chose this business:

Prior orders and service

Value
Shipping
Quality

Date of experience: March 16, 2022

Good service
November 1st, 2020
Verified site experience
• Previous review
Reason I chose this business:

Previous purchase

Date of experience: November 1, 2020

Thumbnail of user jeffs1505
District of Columbia
1 review
0 helpful votes
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January 25th, 2021
Verified purchase

Got tires quickly after I ordered. Haven't used in a while just as good as when I ordered before.

Date of experience: January 25, 2021

Thumbnail of user michaeln1635
Indiana
1 review
0 helpful votes
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October 3rd, 2022
Verified purchase
• Updated review

Great products great service they balanced my tires while I waited.

Service
Value
Shipping
Quality

Date of experience: October 3, 2022

Check out appears to use paypal but can't!
December 26th, 2021
Verified site experience
• Previous review
Reason I chose this business:

tires are local and stocked

Date of experience: November 26, 2021

Thumbnail of user vincentv227
Illinois
1 review
0 helpful votes
  • Send Message
October 5th, 2022
Verified purchase

I can find the information I need to make good decisions.

Reason I chose this business:

Past experiences, I am a return customer.

Value
Shipping
Quality

Date of experience: October 5, 2022

Thumbnail of user anthonys1417
New York
1 review
0 helpful votes
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January 27th, 2021
Verified purchase

Fast delivery and we'll packaged. Simple installation and everything looks amazing.

Date of experience: January 27, 2021

Thumbnail of user elliottr28
Illinois
1 review
0 helpful votes
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February 25th, 2021
Verified purchase

Very safe waiting area. Very clean environment. Fast and friendly service!

Date of experience: January 24, 2021

Thumbnail of user phillipc330
Pennsylvania
1 review
0 helpful votes
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April 3rd, 2022
Verified purchase

Easy enough, I ordered the tires. The tires came in two days and the installer did a great job.

Value
Shipping
Quality

Date of experience: April 3, 2022

Thumbnail of user nicholasz134
Virginia
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Thanks
Wish you had spare tires-I would buy them from you.

Reason I chose this business:

Reputation and price

Value
Shipping
Quality

Date of experience: February 1, 2023

Thumbnail of user jamesd2983
Georgia
1 review
0 helpful votes
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October 4th, 2021
Verified purchase

Easy to use. Ability to compare products was helpful and appreciated

Service
Value
Shipping
Quality

Date of experience: October 4, 2021

Thumbnail of user coralb30
California
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

Super awesome service and super great deals would recommend to anyone

Value
Shipping
Quality

Date of experience: February 16, 2022

Thumbnail of user stevel1896
Maryland
4 reviews
0 helpful votes
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March 13th, 2022
Verified purchase

Easy ordering process! Will use this again. Fast delivery. Thanks again!

Value
Shipping
Quality

Date of experience: March 13, 2022

Thumbnail of user non554
New York
1 review
0 helpful votes
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December 15th, 2020
Verified purchase

I got what I needed and the delivery was very speedy.

Reason I chose this business:

Have bought from you on the past.

Reason I chose this product:

They are good snow tires.

Value
Shipping
Quality

Date of experience: December 15, 2020

Thumbnail of user carla376
Colorado
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

Ordering and scheduling installer was easy and tires arrived on time.

Reason I chose this business:

Price and selection

Value
Shipping
Quality

Date of experience: December 2, 2022

Thumbnail of user dexterb71
New York
1 review
0 helpful votes
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July 19th, 2022
Verified purchase
• Updated review

Easy interaction and service. Check out and delivery was a breeze

Reason I chose this business:

I’m a regular. Must be some good reason why I keep coming back

Value
Shipping
Quality

Date of experience: July 19, 2022

Easy process
September 24th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Past experience

Date of experience: September 24, 2021

Exquisite shopping experience
March 2nd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Easy at home

Date of experience: March 2, 2021

Thumbnail of user davide1773
Washington
1 review
0 helpful votes
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November 15th, 2021
Verified purchase

Haven't mounted them yet!
To soon to rate or give feedback

Reason I chose this business:

13" toyos available

Value
Shipping
Quality

Date of experience: November 15, 2021

Thumbnail of user benhurm1
Illinois
1 review
0 helpful votes
  • Send Message
September 5th, 2023
Verified purchase

Easy to find the right tire, and easy\straightforward to transact online.

Reason I chose this business:

Good selection, easy to navigate the site and find required information to make a decision.

Value
Shipping
Quality

Date of experience: September 5, 2023

Thumbnail of user melodym203
California
2 reviews
0 helpful votes
  • Send Message
August 31st, 2021
Verified purchase

The tires n rims shipped quickly n came in perfect condition.

They just needed to verify my PayPal account before processing. No big deal :)

Reason I chose this business:

They have the best prices n good variety of products

Reason I chose this product:

These ended up being my favorite style of rims. Plus I got a great deal on the tires

Service
Value
Shipping
Quality

Date of experience: August 31, 2021

Thumbnail of user denisem1283
Colorado
1 review
0 helpful votes
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October 24th, 2021
Verified purchase

Great! Home delivery worked great. Tires were correct brand and size

Value
Shipping
Quality

Date of experience: October 24, 2021

Sitejabber for Business

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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