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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 39,010 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2992
  • Value
    26461
  • Shipping
    26423
  • Quality
    26994

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
10,977
Neutral
185
Negative
116
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Instant Feedback

472,454 reviews

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How would you rate Tire Rack?

Reviews (39,010)

Rating

Timeframe

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Reviews that mention popular keywords

tire rack (8165) customer service (1788) web site (414) shopping experience (429)
Thumbnail of user delberts33
Virginia
1 review
0 helpful votes
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October 18th, 2021
Verified purchase

Had trouble placing order because of the survey at the end.

Reason I chose this business:

Availability of the tires I wanted and the price.

Value
Shipping
Quality

Date of experience: October 18, 2021

Thumbnail of user rogerm913
Illinois
1 review
0 helpful votes
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October 18th, 2021
Verified purchase
• Updated review

Easy and quick will review at a later date and time

Reason I chose this business:

Have got tires before

Value
Shipping
Quality

Date of experience: October 18, 2021

Easy and quick will review at a later date and time
October 18th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Have got tires before

Date of experience: October 18, 2021

Thumbnail of user christophern188
New York
1 review
0 helpful votes
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October 17th, 2021
Verified purchase
• Updated review

Quick and easy. I wish road hazard claims were as easy!

Reason I chose this business:

Repeat customer

Service
Value
Shipping
Quality

Date of experience: October 17, 2021

Great site
November 11th, 2019
Verified site experience
• Previous review
Reason I chose this business:

Returning customer

Date of experience: November 11, 2019

Thumbnail of user raymondl317
Missouri
1 review
0 helpful votes
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May 22nd, 2022
Verified purchase
• Updated review

I ALWAYS BUY MY TIRES FROM TIRE RACK. I GET GREAT SERVICE AND ALWAYS GET THE PRODUCTS THAT I NEED AT THE LOWEST PRICE

Value
Shipping
Quality

Date of experience: May 22, 2022

EXCELLENT SERVICE
August 9th, 2021
Verified purchase
• Previous review

TIRE RACK HAD EXACTLY WHAT I NEEDED AND I RECIEVED MY ORDER FASTER THAN I EXPECTED IT.

Value
Shipping
Quality

Date of experience: August 9, 2021

Thumbnail of user staceyr398
Kansas
1 review
0 helpful votes
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November 28th, 2023
Verified purchase

Thank you for the easy check out and location of the correct tires and easy use online navigation.

Reason I chose this business:

1st off my mechanic Mark Riebel
2nd my husband Mark Riebel
3rd Easy pay option

Value
Shipping
Quality

Date of experience: November 28, 2023

Thumbnail of user ericr998
Ohio
1 review
0 helpful votes
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August 30th, 2021
Verified purchase
• Updated review

Fine, give me a break just let me submit this without a lot of effort

Reason I chose this business:

Referred by Aquia Auto Repair

Reason I chose this product:

Trust branf

Value
Shipping
Quality

Date of experience: August 30, 2021

Smooth ride
August 23rd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Referred by Aquia Auto Repair

Date of experience: August 23, 2021

Thumbnail of user normas289
Arkansas
1 review
0 helpful votes
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May 14th, 2022
Verified purchase

First time buyer and I got what I wanted. Thanks! Great job and quick delivery!

Reason I chose this business:

Friend told me about it.

Quality

Date of experience: May 14, 2022

Thumbnail of user chelseas229
Florida
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

Theo - EXT 4756 was great and helpful. Highly recommend him and giving him a raise!

Reason I chose this business:

My dad recommended shipping them to a local tire installer from TR.

Value
Shipping
Quality

Date of experience: November 30, 2021

Thumbnail of user gregoryw603
New Mexico
1 review
0 helpful votes
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July 18th, 2022
Verified purchase

Very good and easy, thank you and I will recommend you folks to my friends.

Reason I chose this business:

I have used you in the past and had no trouble with it.

Value
Shipping
Quality

Date of experience: July 18, 2022

Thumbnail of user tammyb1009
Virginia
1 review
0 helpful votes
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January 31st, 2022
Verified purchase

Easy to use site. With different options and able to compare different tires from companies.

Reason I chose this business:

Friend told me about site

Value
Shipping
Quality

Date of experience: January 31, 2022

Thumbnail of user jamess5912
Illinois
1 review
0 helpful votes
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February 1st, 2022
Verified purchase

Very very easy to use website. Fair prices. Extremely fast delivery. I was very impressed.

Reason I chose this business:

Recommended by my son

Value
Shipping
Quality

Date of experience: February 1, 2022

Thumbnail of user domenickd4
Florida
3 reviews
0 helpful votes
  • Send Message
July 8th, 2022
Verified purchase
• Updated review

Excellent experience. Waiting for claims dept to get back to me with regards to refund..

Reason I chose this business:

Good products & service

Service
Value
Shipping
Quality

Date of experience: July 8, 2022

Very nice process
February 11th, 2020
Verified site experience
• Previous review

Date of experience: February 11, 2020

Thumbnail of user valentins27
Washington
1 review
0 helpful votes
  • Send Message
October 20th, 2021
Verified purchase
• Updated review

Thank yoU!
Easy to order. Easy to pick up
Not so flexible time, but works

Value
Shipping
Quality

Date of experience: October 20, 2021

Thanks a lot for Julian or EXT: 4798
April 18th, 2020
Verified site experience
• Previous review
Reason I chose this business:

I found tires i wanted, and car look is great feature to see how rims looks with car

Date of experience: April 18, 2020

Thumbnail of user brianl1905
Texas
1 review
0 helpful votes
  • Send Message
September 20th, 2022
Verified purchase

Had the parts I needed in stock, shipped fast, all in all a great experience.

Reason I chose this business:

Previous experience

Value
Shipping
Quality

Date of experience: September 20, 2022

Thumbnail of user behzads7
New Jersey
1 review
0 helpful votes
  • Send Message
May 19th, 2022
Verified purchase

Easy to find and order the tires and have them shipped to a different location.

Reason I chose this business:

They had the tires for my SUV.

Value
Shipping
Quality

Date of experience: May 19, 2022

Thumbnail of user tylerd99
Indiana
1 review
0 helpful votes
  • Send Message
August 14th, 2021
Verified purchase
• Updated review

Easy to navigate, good selection and good prices.
This site is always my go to.

Reason I chose this business:

Good selection as well as price.

Value
Shipping
Quality

Date of experience: August 14, 2021

Easy to navigate, good selection and good prices
October 3rd, 2019
Verified site experience
• Previous review
Reason I chose this business:

Good selection as well as price.

Date of experience: October 3, 2019

Thumbnail of user donaldb1042
New Hampshire
1 review
0 helpful votes
  • Send Message
November 22nd, 2021
Verified purchase

Received order quick and accurate and The website was very helpful and easy to navigate.

Reason I chose this business:

Recommendations from friends.

Value
Shipping
Quality

Date of experience: November 22, 2021

Thumbnail of user seanr390
New Jersey
1 review
0 helpful votes
  • Send Message
November 10th, 2021
Verified purchase

Easy and excellent. Great information on the website and the staff were helpful as well.

Reason I chose this business:

Selection and price

Value
Shipping
Quality

Date of experience: November 10, 2021

Thumbnail of user brianm3542
Ohio
1 review
0 helpful votes
  • Send Message
January 3rd, 2023
Verified purchase

Used chat and it worked well. Also, your tire reviews and customer reviews are excellent.

Reason I chose this business:

Tire reviews and cost.

Value
Shipping
Quality

Date of experience: January 3, 2023

Thumbnail of user jennifers3476
Maryland
1 review
0 helpful votes
  • Send Message
November 2nd, 2021
Verified purchase

Quick, easy and always great prices! No hassle and always on time with competitive pricing.

Reason I chose this business:

Always use Tire Rack, unbeatable with service & pricing

Value
Shipping
Quality

Date of experience: November 2, 2021

Thumbnail of user jessel155
Louisiana
1 review
0 helpful votes
  • Send Message
February 7th, 2021
Verified purchase

Easy to find what I needed and understand the differences and benefits between the tires.

Reason I chose this business:

Ease of use, reliability, good reputation.

Reason I chose this product:

The least expensive of the top rated tires in world right now.

Value
Shipping
Quality

Date of experience: February 7, 2021

Thumbnail of user josephd495
South Carolina
1 review
0 helpful votes
  • Send Message
November 16th, 2022
Verified purchase
• Updated review

Ordering was great. Gil was very informative. Order was received day after I ordered them

Reason I chose this business:

Selection of tires i was looking for

Service
Value
Shipping
Quality

Date of experience: November 16, 2022

Quick and easy
October 18th, 2019
Verified site experience
• Previous review

Date of experience: October 18, 2019

Thumbnail of user silviaj34
Colorado
1 review
0 helpful votes
  • Send Message
November 15th, 2022
Verified purchase

Really Good online experience and the best was to get the tires the following day

Reason I chose this business:

They have the product I need in stock

Value
Shipping
Quality

Date of experience: November 15, 2022

Thumbnail of user alexandrum20
New York
1 review
0 helpful votes
  • Send Message
December 28th, 2022
Verified purchase

Thank you very much. It was an awesome experience and everything was simple and good...

Reason I chose this business:

Price and variety

Value
Shipping
Quality

Date of experience: December 28, 2022

Thumbnail of user axelr37
Illinois
1 review
0 helpful votes
  • Send Message
December 27th, 2022
Verified purchase

Nice and easy to order love it didn't have any problems if I
Have to order my tire with Tire Rack I will do it again.

Value
Shipping
Quality

Date of experience: December 27, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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