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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 39,010 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2992
  • Value
    26461
  • Shipping
    26423
  • Quality
    26994

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
10,977
Neutral
185
Negative
116
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Instant Feedback

472,454 reviews

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How would you rate Tire Rack?

Reviews (39,010)

Rating

Timeframe

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Reviews that mention popular keywords

tire rack (8165) customer service (1788) web site (414) shopping experience (429)
Thumbnail of user adamm1507
Florida
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

Easy to buy would buy again like the fact that the tires come with warranty

Value
Shipping
Quality

Date of experience: May 3, 2023

Thumbnail of user scotth2085
Maryland
1 review
0 helpful votes
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September 22nd, 2022
Verified purchase
• Updated review

Tire rack is great, it's easy to use and to setup an tire installation appointment.

Reason I chose this business:

Best price and reliable reviews.

Reason I chose this product:

It seems like the best option available as many EV tires score low. So I took a chance and very pleased with these tires.

Value
Shipping
Quality

Date of experience: September 22, 2022

Tire rack is great
September 16th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Best price and reliable reviews.

Date of experience: September 16, 2022

Thumbnail of user oliverl123
Massachusetts
1 review
0 helpful votes
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March 2nd, 2023
Verified purchase

Easy and convenient ordering. And strong network of dealers made the experience seamless and quick.

Value
Shipping
Quality

Date of experience: March 2, 2023

Thumbnail of user barbaram3129
Kentucky
1 review
0 helpful votes
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October 21st, 2022
Verified purchase

Easy web site, shipped directly to my home and was easy to arrangements for delivery

Reason I chose this business:

Quick and easy to use!

Value
Shipping
Quality

Date of experience: October 21, 2022

Thumbnail of user ianb647
Massachusetts
1 review
0 helpful votes
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November 28th, 2021
Verified purchase

Easy to choose by vehicle or tire size. Quick Checkout. Easy to compare different tires.

Reason I chose this business:

Price, reviews, road hazard warranty.

Value
Shipping
Quality

Date of experience: November 28, 2021

Thumbnail of user nicholasm680
California
0 reviews
0 helpful votes
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January 18th, 2022
Verified purchase

Intuitive easy to use site On time and great local provider to mount and balance

Value
Shipping
Quality

Date of experience: January 18, 2022

Thumbnail of user jenniferl1204
Washington
2 reviews
0 helpful votes
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March 14th, 2022
Verified purchase

Really well designed mobile app, so easy. Why can't everyone's mobile app be like this.

Reason I chose this business:

Bought my original tires here

Value
Shipping
Quality

Date of experience: March 14, 2022

Thumbnail of user lucase36
Illinois
1 review
0 helpful votes
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March 14th, 2022
Verified purchase
• Updated review

Fast easy shopping and shipping. Plenty of reviews and comparisons for all of the tires

Reason I chose this business:

Return customer

Value
Shipping
Quality

Date of experience: March 14, 2022

Fast and prompt service
December 23rd, 2020
Verified site experience
• Previous review
Reason I chose this business:

Tires are cheaper

Date of experience: December 23, 2020

Thumbnail of user arnolde22
California
1 review
0 helpful votes
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March 5th, 2023
Verified purchase
• Updated review

Ease and selection offered was a plus, reasonably priced and delivery was quicker than projected.

Value
Shipping
Quality

Date of experience: March 5, 2023

Easy to browse and select
March 17th, 2022
Verified site experience
• Previous review

Easy to browse and select- few reasonably priced tires

Reason I chose this business:

Ease of transaction/price/delivery time.

Date of experience: March 17, 2022

Easy to browse and view all the options
February 16th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Choices offered and speedy deliveries- value are also considered

Date of experience: February 16, 2022

Easy to navigate
October 27th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Choices offered was significant- and sale was fairly priced.
Thanks

Date of experience: October 27, 2021

Fast and easy to navigate on the website
January 13th, 2020
Verified site experience
• Previous review

Date of experience: January 13, 2020

Thumbnail of user seanm1587
Washington
2 reviews
0 helpful votes
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December 1st, 2022
Verified purchase

Always easy to use and navigate, and everything I've ordered has always come on time!

Reason I chose this business:

Because I've had good luck with them in the past.

Value
Shipping
Quality

Date of experience: December 1, 2022

Thumbnail of user vikingw2
Virginia
1 review
0 helpful votes
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August 31st, 2022
Verified purchase

All products arrived on time from the tires to the mobile installer to my home.

Value
Shipping
Quality

Date of experience: August 31, 2022

Thumbnail of user edwardl875
Pennsylvania
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Speedy and easy to use. Like phone app.pick up was easy and guys were helpful

Value
Shipping
Quality

Date of experience: February 1, 2023

Thumbnail of user daveg1070
Massachusetts
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Easy to order. The tire where delivered quickly. And they delivered directly to my mechanic.

Value
Shipping
Quality

Date of experience: February 1, 2023

Thumbnail of user nicolasp76
Virginia
1 review
0 helpful votes
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November 15th, 2021
Verified purchase

Easy to search for the tires I needed and setting up the location for delivery!

Reason I chose this business:

My brother is a mechanic and refers to this place wholeheartedly. Has it that it can even be shipped to him which is awesome!

Value
Shipping
Quality

Date of experience: November 15, 2021

Thumbnail of user seanc1024
Maryland
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

Very easy to find what I wanted. Very easy process and tires arrived next day!

Reason I chose this business:

Fast delivery, ease of use

Value
Shipping
Quality

Date of experience: April 19, 2023

Thumbnail of user rogere181
Canada
1 review
0 helpful votes
  • Send Message
September 14th, 2021
Verified purchase
• Updated review

Quick and easy - excellent selection of wheels and tires. Wheels made in USA, not overseas!

Reason I chose this business:

Previous customer

Value
Shipping
Quality

Date of experience: September 14, 2021

Quick and easy
September 8th, 2021
Verified site experience
• Previous review

Quick and easy - excellent selection of wheels and tires. Wheels made in USA, not overseas!

Reason I chose this business:

Previous customer

Date of experience: September 8, 2021

Thumbnail of user donaldd517
Florida
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

Ordered tires. Tires arrived at my installer of choice next day. Had tires put on.

Reason I chose this business:

Price. Service. Information

Reason I chose this product:

Reviews showed the tires I bought had much better reviews than the OE tires.

Value
Shipping
Quality

Date of experience: September 1, 2021

Thumbnail of user markb3422
California
1 review
0 helpful votes
  • Send Message
October 22nd, 2021
Verified purchase

Tucker very helpful and quick replies on chat - order was as described and on time.

Reason I chose this business:

Online shopper

Service
Value
Shipping
Quality

Date of experience: October 22, 2021

Thumbnail of user johnl4467
Washington
1 review
0 helpful votes
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September 5th, 2022
Verified purchase
• Updated review

Been using Tire Rack for over 15 years. Always my first choice for tire shopping,

Reason I chose this business:

Loooong time customer. Only place to purchase tires and get real world experience from previous buyers.

Value
Shipping
Quality

Date of experience: September 5, 2022

New tires for 2015 Subaru Forester
November 14th, 2021
Verified purchase
• Previous review

Outstanding tire selection for the vehicle and the reviews and ratings make final selection with very easy with quick and simple purchasing process.

Reason I chose this business:

Long time customer

Value
Shipping
Quality

Date of experience: November 14, 2021

Thumbnail of user veronicao156
Rhode Island
1 review
0 helpful votes
  • Send Message
December 7th, 2023
Verified purchase

Tire Rack is by far the best wheel and tire retailer in the game.

Reason I chose this business:

Because it's a no brainer. Best prices, easy transaction, easy pickup.

Value
Shipping
Quality

Date of experience: December 7, 2023

Thumbnail of user johnp6669
Wisconsin
1 review
0 helpful votes
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June 27th, 2023
Verified purchase

Easy to navigate website and compare tires. My tires were delivered quickly and on time.

Reason I chose this business:

Always shop on tirerack!

Value
Shipping
Quality

Date of experience: June 27, 2023

Thumbnail of user williams5399
Colorado
1 review
0 helpful votes
  • Send Message
December 1st, 2022
Verified purchase
• Updated review

So easy, and I know the delivery will be quick, and the installer is super.

Reason I chose this business:

Great experience over several years, orders, and vehicles

Value
Shipping
Quality

Date of experience: December 1, 2022

Took me a while, but it worked out fine
September 23rd, 2022
Verified site experience
• Previous review
Reason I chose this business:

Are you kidding? You are the best and easiest way to get exactly what I want.

Date of experience: September 23, 2022

Thumbnail of user tomt935
Florida
1 review
0 helpful votes
  • Send Message
July 21st, 2022
Verified purchase
• Updated review

Site is easy to use and the information on testing and reviews is very helpful.

Reason I chose this business:

Price and inclusion of Road Hazard

Value
Shipping
Quality

Date of experience: July 21, 2022

Easy to site
May 13th, 2022
Verified site experience
• Previous review

Easy to site. Reviews and Tests important to tire selection.

Reason I chose this business:

Have inventory that would work at this time.

Date of experience: May 13, 2022

Thumbnail of user tarau23
Wisconsin
1 review
0 helpful votes
  • Send Message
November 8th, 2022
Verified purchase

Easy to navigate site. Loved the compare option to see what tire was the best

Reason I chose this business:

Mechanic recommended

Value
Shipping
Quality

Date of experience: November 8, 2022

Thumbnail of user ronaldb761
Maryland
1 review
0 helpful votes
  • Send Message
September 9th, 2022
Verified purchase
• Updated review

Picking a tire is not always easy, but your tire testing info helps a lot.

Reason I chose this business:

Convenience and price

Value
Shipping
Quality

Date of experience: September 9, 2022

Worked well except I mistyped my name and had a mess...
April 28th, 2021
Verified site experience
• Previous review

Worked well except I mistyped my name and had a mess of a time getting to where I could correct it.

Reason I chose this business:

I always get my tires from TireRack.

Date of experience: April 28, 2021

Sitejabber for Business

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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