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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 39,008 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2992
  • Value
    26460
  • Shipping
    26422
  • Quality
    26993

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
10,975
Neutral
185
Negative
116
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Instant Feedback

472,436 reviews

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How would you rate Tire Rack?

Reviews (39,008)

Rating

Timeframe

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Reviews that mention popular keywords

tire rack (8148) customer service (1784) web site (413) shopping experience (428)
Thumbnail of user lucyc159
Florida
1 review
0 helpful votes
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January 4th, 2021
Verified purchase

They were fast, efficient, and the price was good!
The site was easy to negotiate

Date of experience: January 4, 2021

Thumbnail of user ellend206
Florida
1 review
0 helpful votes
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September 15th, 2021
Verified purchase
• Updated review

Easy, good prices. No reason to shop elsewhere. Helpful and easy to use customer service.

I needed to find a more reasonably priced/better rated tire and don't know much about tires. I used the chat room representative who pointed me in the right direction. Since then, I have heard that the choice I made was a good one. Could not have done this without assistance.

Reason I chose this business:

Convenience, price, complete stock.

Reason I chose this product:

Assistance from a Chat Room representative.

Service
Value
Shipping
Quality

Date of experience: September 15, 2021

Easy, good prices
September 9th, 2021
Verified site experience
• Previous review

Easy, good prices. No reason to shop elsewhere.

Reason I chose this business:

Convenience, price, complete stock.

Date of experience: September 9, 2021

Thumbnail of user saiedk1
California
1 review
0 helpful votes
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September 5th, 2021
Verified purchase

Using the website, placing the order, and receiving my purchase were extremely easy and convenient.

Value
Shipping
Quality

Date of experience: September 5, 2021

Thumbnail of user davidm6013
Illinois
1 review
0 helpful votes
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September 5th, 2021
Verified purchase

The gentleman that did the install great job. I will be back in the future.

Reason I chose this business:

Great prices

Reason I chose this product:

Went through the reviews

Value
Shipping
Quality

Date of experience: September 5, 2021

Thumbnail of user sarahm2391
New Jersey
1 review
0 helpful votes
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September 14th, 2021
Verified purchase

Comparing tires is easy and reviews are most helpful. Website makes purchase Fast and easy

Reason I chose this business:

Quick. Fast delivery. Tires usually in stock

Value
Shipping
Quality

Date of experience: September 14, 2021

Thumbnail of user derekm285
Connecticut
1 review
0 helpful votes
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February 2nd, 2021
Verified purchase

Happy with the tire and wheel package as well as the very quick delivery time!

Date of experience: February 2, 2021

Thumbnail of user dennism1091
California
1 review
0 helpful votes
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October 12th, 2022
Verified purchase
• Updated review

As always, fast delivery and exactly as ordered. My go to tire and wheel supplier.

Reason I chose this business:

Best service, Best prices

Service
Value
Shipping
Quality

Date of experience: October 12, 2022

Just easy quick great service with good prices
April 22nd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Looking for replacement tires

Date of experience: April 22, 2021

Thumbnail of user gregb847
California
1 review
0 helpful votes
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November 9th, 2021
Verified purchase

Easy to navigate the website and I utilized the online chat to confirm my items.

Reason I chose this business:

SELECTION and ease of use.

Service
Value
Shipping
Quality

Date of experience: November 9, 2021

Thumbnail of user johns10521
Illinois
1 review
0 helpful votes
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February 20th, 2022
Verified purchase

It was easy to search what I was looking for and able to schedule installation.

Reason I chose this business:

I have used for many years

Value
Shipping
Quality

Date of experience: February 20, 2022

Thumbnail of user alicjad1
New York
1 review
0 helpful votes
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December 8th, 2022
Verified purchase
• Updated review

I had received them in 24 hours...but these were different little that I had ordered

Reason I chose this business:

...because my son preferred it so much!

Value
Shipping
Quality

Date of experience: December 8, 2022

Thank you so much!
May 19th, 2020
Verified site experience
• Previous review
Reason I chose this business:

... because i used to purchased also other tires

Date of experience: May 19, 2020

Thumbnail of user riar17
West Virginia
1 review
0 helpful votes
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January 31st, 2022
Verified purchase

Great website very easy to use and navigate very communicative after purchase and prompt delivery

Reason I chose this business:

Tesla recommend

Value
Shipping
Quality

Date of experience: January 31, 2022

Thumbnail of user deneaneo
Florida
2 reviews
0 helpful votes
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September 7th, 2021
Verified purchase

The process was easy and the service was excellent from start to finish.
Thank you.

Reason I chose this business:

Recommend by my mechanic and friend.

Reason I chose this product:

Recommendation of my mechanic.

Value
Shipping
Quality

Date of experience: September 7, 2021

Thumbnail of user kathleenm1574
New York
1 review
0 helpful votes
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September 8th, 2021
Verified purchase

The website was easy to use and the tires were delivered fast to my door.

Reason I chose this business:

Recommended by a family member

Reason I chose this product:

Recommended by a family member

Value
Shipping
Quality

Date of experience: September 8, 2021

Thumbnail of user vincenzoe7
Pennsylvania
1 review
0 helpful votes
  • Send Message
May 2nd, 2022
Verified purchase

Found the tires I needed, ordered them Monday afternoon and received them the next morning!

Reason I chose this business:

A friend recommended

Quality

Date of experience: May 2, 2022

Thumbnail of user christopherd1160
New York
1 review
0 helpful votes
  • Send Message
November 21st, 2021
Verified purchase
• Updated review

Placed order, free shipping, received in 2 days…in this day in age, that's amazing!

Reason I chose this business:

Free shipping is an excellent perk. Plus I’ve been using tire rack for over 15 years.

Value
Shipping
Quality

Date of experience: November 21, 2021

Website is clear and user friendly
November 15th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Free shipping is an excellent perk. Plus I’ve been using tire rack for over 15 years.

Date of experience: November 15, 2021

Thumbnail of user dennisf400
Wisconsin
1 review
0 helpful votes
  • Send Message
August 15th, 2021
Verified purchase
• Updated review

Buying tires from you, very good info, testing, etc. Received a lot of good info from a EMAIL I SENT TO YOU AND RECEIVED BACK QUICKLY.

Reason I chose this business:

Good price, good good testing and advice

Reason I chose this product:

Good value, tires will be installed this week about 8/16/2021

Value
Shipping
Quality

Date of experience: August 15, 2021

Ok, have not as yet received but will receive in 2 days
August 9th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Price and tire data, specs, etc.

Date of experience: August 9, 2021

Thumbnail of user michaelm9067
Illinois
1 review
0 helpful votes
  • Send Message
March 24th, 2022
Verified purchase

Easy to find the tires I wanted and the installer I trust. Very simple process.

Reason I chose this business:

I have used them in the past. They have a good selection, great prices and deliver quickly.

Value
Shipping
Quality

Date of experience: March 24, 2022

Thumbnail of user anthonya787
Maryland
1 review
0 helpful votes
  • Send Message
March 7th, 2021
Verified purchase
• Updated review

I love the reviews and content available for all tires, and the options to choose

Reason I chose this business:

Ease of purchase and price

Reason I chose this product:

I purchased the continental DWS tires in the past and had a great performance and milage with them. I chose to continue using this tire.

Value
Shipping
Quality

Date of experience: February 3, 2021

I love the reviews and content available for all tires,...
January 27th, 2021
Verified site experience
• Previous review

I love the reviews and content available for all tires, and the options to choose

Reason I chose this business:

Ease of purchase and price

Date of experience: January 27, 2021

Thumbnail of user loreliep2
New Jersey
1 review
0 helpful votes
  • Send Message
March 22nd, 2022
Verified purchase

Easy ordering it was really fast delivery. I didn't expect it to be this fast.

Value
Shipping
Quality

Date of experience: March 22, 2022

Thumbnail of user garyf622
New Jersey
1 review
0 helpful votes
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December 30th, 2021
Verified purchase

Very easy to use with a lot of information to help me make a decision.

Reason I chose this business:

Easy to use and good prices

Value
Shipping
Quality

Date of experience: December 30, 2021

Thumbnail of user gabrielm250
Florida
1 review
0 helpful votes
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January 6th, 2021
Verified purchase

Good price and fast delivery. Shopped around and compared pricing tire rack always beat pricing.

Date of experience: January 6, 2021

Thumbnail of user dennisy75
Wisconsin
2 reviews
0 helpful votes
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October 14th, 2021
Verified purchase

Very good experience. I used the recommended package and navigating the site was very easy.

Reason I chose this business:

I used in the past; good reputation.

Service
Value
Shipping
Quality

Date of experience: October 14, 2021

Thumbnail of user francish74
New Jersey
2 reviews
0 helpful votes
  • Send Message
December 11th, 2020
Verified purchase
• Updated review

As easy as you want to make it and it is all about your choice.

Value
Shipping
Quality

Date of experience: December 11, 2020

The most important part for both of us is the place...
July 15th, 2020
Verified site experience
• Previous review

The most important part for both of us is the place order button. You should indicate that all the requests by you cookies, ads, etc have to be selected before order is placed.

Date of experience: July 15, 2020

Thumbnail of user stevent599
New Jersey
1 review
0 helpful votes
  • Send Message
October 18th, 2021
Verified purchase
• Updated review

Always easy to shop and buy, and the site is great. Good value. Great warranty.

Reason I chose this business:

Tire Rack ratings

Value
Shipping
Quality

Date of experience: October 18, 2021

Love the site and tools
January 25th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Past experience. I have ONLY purchased tires from TireRack over the last 10-15 years.

Date of experience: January 25, 2021

Thumbnail of user ronaldl957
Washington
1 review
0 helpful votes
  • Send Message
May 15th, 2022
Verified purchase

The reviews and tire test was the reason I went with tire rack. Also, the road hazard warranty.

Reason I chose this business:

The tire I choose for my Renegade was only available from TR, and Les Swab (at $200 more).

Value
Shipping
Quality

Date of experience: May 15, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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