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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 39,008 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2992
  • Value
    26460
  • Shipping
    26422
  • Quality
    26993

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
10,975
Neutral
185
Negative
116
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Instant Feedback

472,436 reviews

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How would you rate Tire Rack?

Reviews (39,008)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (8148) customer service (1784) web site (413) shopping experience (428)
Thumbnail of user tristang92
South Carolina
1 review
0 helpful votes
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December 10th, 2020
Verified purchase
• Updated review

Excellent, I ordered the wrong tires, and they refunded me and gave me the correct size on time

Reason I chose this business:

Best prices, great selection, and original purchase with them.

Service
Value
Shipping
Quality

Date of experience: December 10, 2020

Very noice
October 29th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Work with them before, excellent company

Date of experience: October 29, 2020

Thumbnail of user mikhailp16
Washington
1 review
0 helpful votes
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August 15th, 2021
Verified purchase

I liked tire rack. Commercial tire sucked, but that's my fault for not choosing a tire rack dealer

Reason I chose this product:

Good review

Value
Shipping
Quality

Date of experience: August 15, 2021

Thumbnail of user ronk621
Hawaii
1 review
0 helpful votes
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October 10th, 2023
Verified purchase

Excellent and simple. I live in Hawaii, I order it and in 2 days it's at my door

Reason I chose this business:

I’ve been buying my tires for years, you have what I want at a reasonable price. Plus I get it in a few days

Value
Shipping
Quality

Date of experience: October 10, 2023

Thumbnail of user oliverg137
Idaho
1 review
0 helpful votes
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November 17th, 2022
Verified purchase

Website is easy to navigate and find the exact tire you want, easy to compare tires and prices.

Reason I chose this business:

Heard great things from other customers

Value
Shipping
Quality

Date of experience: November 17, 2022

Thumbnail of user henripierrel
Canada
1 review
0 helpful votes
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November 18th, 2023
Verified purchase
• Updated review

Selecting products was easy and checkout process was ok. Shipping to Canada was quick!

Reason I chose this business:

Because i was able to find the product i was looking for.

Value
Shipping
Quality

Date of experience: November 18, 2023

Selecting products was easy and checkout process was...
November 12th, 2023
Verified site experience
• Previous review

Selecting products was easy and checkout process was ok.

Reason I chose this business:

Because i was able to find the product i was looking for.

Date of experience: November 12, 2023

Thumbnail of user jamesm5643
California
1 review
0 helpful votes
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October 27th, 2021
Verified purchase

Easy tires tho I do miss actually physically looking at tires. I like the smell of the rubber.

Reason I chose this business:

Quick rubber

Value
Shipping
Quality

Date of experience: October 27, 2021

Thumbnail of user jorgew37
Michigan
1 review
0 helpful votes
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February 24th, 2022
Verified purchase

Quick and easy and less time consuming than going from store to store to find what you want.

Reason I chose this business:

It is less expensive than most tire shops

Value
Shipping
Quality

Date of experience: February 24, 2022

Thumbnail of user davidb9006
North Carolina
1 review
0 helpful votes
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October 14th, 2022
Verified purchase

Like the web site and the ability to see ratings. Also to compare different brands side by side.

Reason I chose this business:

Return customer.

Value
Shipping
Quality

Date of experience: October 14, 2022

Thumbnail of user daigog
Pennsylvania
1 review
0 helpful votes
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February 25th, 2022
Verified purchase

The whole process was fast and easy, from the time I ordered it until I picked it up.

Reason I chose this business:

Great prices

Value
Shipping
Quality

Date of experience: February 25, 2022

Thumbnail of user pablob81
New Jersey
1 review
0 helpful votes
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August 18th, 2021
Verified purchase
• Updated review

Great and easy I place the order and got my tires 19 hours later!
Super fast and easy!

Value
Shipping
Quality

Date of experience: August 18, 2021

Great and easy
August 12th, 2021
Verified site experience
• Previous review

Date of experience: August 12, 2021

Thumbnail of user christopherf808
California
1 review
0 helpful votes
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July 27th, 2022
Verified purchase

I was pleased with the fact that I was able to purchase and pick up the same day.

Reason I chose this business:

Convenience

Value
Shipping
Quality

Date of experience: July 27, 2022

Thumbnail of user nattlier
Georgia
1 review
0 helpful votes
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August 2nd, 2021
Verified purchase

The process was simple and easy. It was fast also, once we picked out the product we wanted.

Reason I chose this business:

Price and quality.

Reason I chose this product:

Good quality.

Value
Shipping
Quality

Date of experience: August 2, 2021

Thumbnail of user patrickn129
Arizona
1 review
0 helpful votes
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July 5th, 2022
Verified purchase
• Updated review

Always know what is in stock, what I have to wait for, and have the parts I want.

Reason I chose this business:

Best price for the parts I wanted and they were in stock.

Value
Shipping
Quality

Date of experience: July 5, 2022

Great source for Hawk Brake Pads
January 2nd, 2022
Verified purchase
• Previous review

Always a good experience; why I come back.
Had the parts I wanted, good review / ratings info, and had the best price I could find.

Reason I chose this business:

Great price on parts I wanted and fast delivery.

Value
Shipping
Quality

Date of experience: January 2, 2022

I like the confirmation with the figment details on...
June 4th, 2020
Verified site experience
• Previous review

I like the confirmation with the figment details on the order summary page.

Reason I chose this business:

Good price, right parts, worked with them before.

Date of experience: June 4, 2020

Thumbnail of user merta7
Virginia
1 review
0 helpful votes
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April 22nd, 2022
Verified purchase

Very easy to navigate and order. Order came within 4 days delivered to my door and no issues.

Reason I chose this business:

Ordered before and have been happy with products and service

Value
Shipping
Quality

Date of experience: April 22, 2022

Thumbnail of user draytonw
New Jersey
1 review
0 helpful votes
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February 21st, 2021
Verified purchase
• Updated review

There website is very easy to use and understand and there shipping times never cease to amaze me!

Reason I chose this business:

Good prices and I know I will have the tires in a few days.

Reason I chose this product:

Comparable to Michelins at a lower price point.

Value
Shipping
Quality

Date of experience: February 21, 2021

Thanks Again Guys!
February 14th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Good prices and I know I will have the tires in a few days.

Date of experience: February 14, 2021

Thumbnail of user anthonyc1189
Alabama
1 review
0 helpful votes
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January 18th, 2021
Verified purchase

Second time ordering tires! As always a great price and a great set of tires! With speedy shipping!

Date of experience: January 18, 2021

Thumbnail of user russellh445
Pennsylvania
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Web site easy to navigate, easy to find what I was looking for. Will use again, and again.

Reason I chose this business:

Returning customer.

Value
Shipping
Quality

Date of experience: October 1, 2022

Thumbnail of user erict360
Delaware
1 review
0 helpful votes
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October 20th, 2021
Verified purchase
• Updated review

Love how easy it is to get tires sent to someone who can and is willing to install

Reason I chose this business:

Worked well for me 18 months ago

Service
Value
Shipping
Quality

Date of experience: October 20, 2021

Pretty easy
February 23rd, 2020
Verified site experience
• Previous review

Pretty easy. The concept of shipping my tires to a service center I've never dealt with before is a little strange. But, I reached out to the shop ahead of time to confirm. I think my shopping experience would be improved by real pictures of the tires, installed on wheels, and from a few angles.

Date of experience: February 23, 2020

Thumbnail of user williamd3532
New Jersey
1 review
0 helpful votes
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June 20th, 2023
Verified purchase

The website is a breeze to use. Mounted, balanced and shipped the same day. Delivered the next day.

Reason I chose this business:

All my friends that Autocross recommended Tire Rack. Up to date and professional.

Value
Shipping
Quality

Date of experience: June 20, 2023

Thumbnail of user erinp278
Alabama
1 review
0 helpful votes
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August 29th, 2021
Verified purchase
• Updated review

Simple and online was easy to do from phone. Was able to shop and know all available options.

Reason I chose this business:

Can do from my phone

Reason I chose this product:

Getting into camping wanted an aggressive tire

Value
Shipping
Quality

Date of experience: August 29, 2021

Simple and online
August 23rd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Can do from my phone

Date of experience: August 23, 2021

Thumbnail of user chongy5
Maryland
1 review
0 helpful votes
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January 8th, 2022
Verified purchase

Tire rack gave me a price from NTB of $95. Ntb told me the price was wrong. It was almost double.

Value
Shipping
Quality

Date of experience: January 8, 2022

Thumbnail of user rhondah434
Missouri
2 reviews
0 helpful votes
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September 1st, 2021
Verified purchase

I struggled finding the exact tires I wanted from the local tire shops and tire rack had them!

Reason I chose this business:

They had the tires I was looking for

Reason I chose this product:

Reliable tires

Value
Shipping
Quality

Date of experience: September 1, 2021

Thumbnail of user halynao2
New York
1 review
0 helpful votes
  • Send Message
August 30th, 2021
Verified purchase
• Updated review

The correct tires were timely delivered. So Far so good. Let see if you will send correct tires.

Reason I chose this business:

Fast delivery.

Value
Shipping
Quality

Date of experience: August 30, 2021

So Far so good
August 23rd, 2021
Verified site experience
• Previous review

So Far so good. Let see if you will send correct tires.

Reason I chose this business:

Fast delivery.

Date of experience: August 23, 2021

Thumbnail of user bobbyj173
Ohio
1 review
0 helpful votes
  • Send Message
September 1st, 2022
Verified purchase

Great Service for sure I like the way you present your products and your customer service is great

Service
Value
Shipping
Quality

Date of experience: September 1, 2022

Thumbnail of user terrys972
Pennsylvania
1 review
0 helpful votes
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August 5th, 2021
Verified purchase

Ordered my tires said they would be here on a Monday ordered Friday they where here next day

Reason I chose this business:

Cheeper then garages in my town wanted 500 for two tires got all 4 tires for the same price

Reason I chose this product:

Cheeper then any place in my local town

Value
Shipping
Quality

Date of experience: August 5, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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