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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 38,764 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2986
  • Value
    26438
  • Shipping
    26400
  • Quality
    26971

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
10,740
Neutral
181
Negative
111
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Instant Feedback

472,124 reviews

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How would you rate Tire Rack?

Reviews (38,764)

Rating

Timeframe

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Reviews that mention popular keywords

tire rack (8113) customer service (1779) web site (413) shopping experience (427)
Thumbnail of user octavior41
Pennsylvania
1 review
0 helpful votes
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May 12th, 2023
Verified purchase

Good value,and I think I will be a returning customer

Value
Shipping
Quality

Date of experience: May 12, 2023

Thumbnail of user bruceh544
Florida
1 review
0 helpful votes
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August 13th, 2022
Verified purchase
• Updated review

Tire Rack is a dependable provider who is an expert in the tire industry.

Value
Shipping
Quality

Date of experience: August 13, 2022

Tire Rack is a great place to purchase tires and wheels
July 8th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Previous experience

Date of experience: July 8, 2021

Thumbnail of user walterj393
Louisiana
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

EZ to deal with. No problems from start to finish!

Value
Shipping
Quality

Date of experience: August 14, 2022

Thumbnail of user kents177
Arkansas
2 reviews
0 helpful votes
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December 6th, 2021
Verified purchase

Fast and straight forward, fast shipping at a fair price

Reason I chose this business:

Price and convience

Value
Shipping
Quality

Date of experience: December 6, 2021

Thumbnail of user nickh828
Idaho
1 review
0 helpful votes
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May 1st, 2022
Verified purchase

Very easy process, good prices and shipping was very quick

Reason I chose this business:

Good prices, quick shipping

Quality

Date of experience: May 1, 2022

Thumbnail of user ericm1364
North Carolina
2 reviews
0 helpful votes
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August 16th, 2021
Verified purchase
• Updated review

Outstanding service as with many previous orders over many years.

Reason I chose this business:

Excellent product variety and information and super fast shipping. Excellent prices.

Reason I chose this product:

Excellent reviews and a great price

Value
Shipping
Quality

Date of experience: August 16, 2021

Outstanding service as with many previous orders
August 9th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Excellent product variety and information and super fast shipping. Excellent prices.

Date of experience: August 9, 2021

Thumbnail of user devrinb
Arkansas
1 review
0 helpful votes
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May 3rd, 2022
Verified purchase

Always good to me, will use again as always. Keep up the good work

Quality

Date of experience: May 3, 2022

Thumbnail of user stevenb2996
New Jersey
1 review
0 helpful votes
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April 22nd, 2023
Verified purchase

Very easy to shop and purchase good selection and prices

Reason I chose this business:

For the convenience of getting tires and wheels together

Value
Shipping
Quality

Date of experience: April 22, 2023

Thumbnail of user seanh730
Tennessee
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Ordering was clear and easy. Price was good, shipping fast.

Reason I chose this business:

Had the tire I needed, fast shipping

Value
Shipping
Quality

Date of experience: January 4, 2023

Thumbnail of user donaldr622
Illinois
1 review
0 helpful votes
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November 8th, 2021
Verified purchase

I've always trusted Tire Rack! This was not my first order with Tire Rack!

Reason I chose this business:

Used them before!

Value
Shipping
Quality

Date of experience: November 8, 2021

Thumbnail of user mikin6
New York
1 review
0 helpful votes
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December 21st, 2020
Verified purchase

Excellent purchase and delivery just excellent
Keep it up guys

Date of experience: December 21, 2020

Thumbnail of user kareng1736
New Hampshire
2 reviews
0 helpful votes
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October 14th, 2022
Verified purchase

Easy and good price and selection that met my needs

Reason I chose this business:

Online check showed that it was good all around

Value
Shipping
Quality

Date of experience: October 14, 2022

Thumbnail of user michaels10136
New York
1 review
0 helpful votes
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December 28th, 2022
Verified purchase
• Updated review

Relatively easy to purchase. Fast shipping, great product. Overall great!

Reason I chose this business:

Had tires in stock.

Value
Shipping
Quality

Date of experience: December 28, 2022

Relatively easy to purchase
December 18th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Had tires in stock.

Date of experience: December 18, 2022

Thumbnail of user jonathans1685
Colorado
1 review
0 helpful votes
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December 23rd, 2022
Verified purchase
• Updated review

Great price, great website, the shipping is still the weak spot in this process.

Reason I chose this business:

Price, convenience and their connection with America's tire!

Value
Shipping
Quality

Date of experience: December 23, 2022

Deliveries delayed again, received a gift certificate that I couldn't use.
January 8th, 2023
Verified purchase
• Previous review

The delivery was delayed, the gift certificate was missed on the check out screen and I couldn't get anyone to make it right for me! They could've sent me a credit card credit or something more tangible than maybe next time or we would have to cancel the order and reorder the tires...
This is extremely disappointing!

They could not satisfactorily fix my issue. I had a gift certificate which I didn't get to use and I just wanted the value to be refunded to me.
They said the only way they could fix the issue is to cancel the order and reorder the tires. There were a limited amount of tires and I didn't want the order to be delayed. Reordering the tires could have been affected by both items. Ultimately, I accepted that nothing could be done and my order was delayed anyway.

Reason I chose this business:

I thought it would be easy and painless. It was not. I also could not schedule an appt from the order screen.

Reason I chose this product:

I have an EV and it is a noise canceling product. Pirelli is also a well known, quality brand.

Service
Value
Shipping
Quality

Date of experience: December 9, 2022

If the install goes this easy, this might be tire source...
December 2nd, 2022
Verified site experience
• Previous review

If the install goes this easy, this might be tire source for life!

Date of experience: December 2, 2022

Thumbnail of user martyh283
Missouri
1 review
0 helpful votes
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February 7th, 2021
Verified purchase

Order them on a Monday, received them 2 days later

Reason I chose this business:

Tire availability

Reason I chose this product:

Already had the same tires

Service
Value
Shipping
Quality

Date of experience: February 7, 2021

Thumbnail of user alexanderc488
Texas
1 review
0 helpful votes
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November 17th, 2022
Verified purchase

Great process. Very easy and fast. Shipping was ultra fast.

Reason I chose this business:

I have bought in the past

Value
Shipping
Quality

Date of experience: November 17, 2022

Thumbnail of user robertg2774
Ohio
1 review
0 helpful votes
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September 12th, 2021
Verified purchase
• Updated review

Easy! Very clear instructions using web site using my phone.

Reason I chose this business:

Past experience shopping here as well as installer, Auto Assets dealership.

Reason I chose this product:

Tire Rack comparison information and reports. Also tire was NO rated for use on Porsche

Value
Shipping
Quality

Date of experience: September 12, 2021

Easy!
September 5th, 2021
Verified site experience
• Previous review

Easy! Very clear instructions.

Reason I chose this business:

Past experience shopping here as well as installer, Auto Assets dealership.

Date of experience: September 5, 2021

Thumbnail of user stevenr685
Maryland
3 reviews
0 helpful votes
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September 12th, 2021
Verified purchase
• Updated review

Quick and easy. My salesman was very nice and professional.

Reason I chose this business:

Great selection

Reason I chose this product:

I like BF Goodrich products.

Value
Shipping
Quality

Date of experience: September 12, 2021

Quick and easy
September 6th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Great selection

Date of experience: September 6, 2021

Thumbnail of user stephenc1336
Connecticut
1 review
0 helpful votes
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September 8th, 2021
Verified purchase

Great tires and great price. Customer care was super helpful.

Value
Shipping
Quality

Date of experience: September 8, 2021

Thumbnail of user laraw39
Virginia
1 review
0 helpful votes
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March 11th, 2021
Verified purchase

Shipping angle delivery was fast and the prices were the same as the competition.

Reason I chose this business:

Fast shipping.

Reason I chose this product:

Liked the brand and look of the wheel.

Value
Shipping
Quality

Date of experience: February 7, 2021

Thumbnail of user scottr1550
California
1 review
0 helpful votes
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September 9th, 2021
Verified purchase

Can't believe how fast the tires shipped to the house

Reason I chose this business:

Price and a well layed out website

Reason I chose this product:

Winter tires

Value
Shipping
Quality

Date of experience: September 9, 2021

Thumbnail of user franklinc69
Pennsylvania
1 review
0 helpful votes
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February 8th, 2021
Verified purchase
• Updated review

Easy to navigate website. Easy to check reviews. Fast shipping. ASAP service was great.

Reason I chose this business:

Loyal customer.

Reason I chose this product:

Previously purchased for another vehicle and had a great experience with them.

Value
Shipping
Quality

Date of experience: February 8, 2021

Easy to use
February 2nd, 2021
Verified site experience
• Previous review

Easy to use. All important info avaialble. Options are great.

Reason I chose this business:

Loyal customer

Date of experience: February 2, 2021

Thumbnail of user renaldc2
Virginia
1 review
0 helpful votes
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August 14th, 2022
Verified purchase
• Updated review

Great selection and ease of ordering! Great delivery time and website easy to navigate!

Reason I chose this business:

User friendly!

Value
Shipping
Quality

Date of experience: August 14, 2022

Very user friendly and easy checkout
October 2nd, 2019
Verified site experience
• Previous review
Reason I chose this business:

Tire availability

Date of experience: October 2, 2019

Thumbnail of user leor165
Massachusetts
2 reviews
0 helpful votes
  • Send Message
May 4th, 2022
Verified purchase

Quick, easy. One of the best websites in the business.

Reason I chose this business:

Always use Tire Rack

Quality

Date of experience: May 4, 2022

Thumbnail of user kimberlyp1110
Pennsylvania
1 review
0 helpful votes
  • Send Message
February 3rd, 2022
Verified purchase

Was convenient and painless to order and receive the tires.

Reason I chose this business:

Convenience

Service
Value
Shipping
Quality

Date of experience: February 3, 2022

Sitejabber for Business

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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