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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 38,764 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2986
  • Value
    26438
  • Shipping
    26400
  • Quality
    26971

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
10,740
Neutral
181
Negative
111
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Instant Feedback

472,124 reviews

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How would you rate Tire Rack?

Reviews (38,764)

Rating

Timeframe

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Reviews that mention popular keywords

tire rack (8113) customer service (1779) web site (413) shopping experience (427)
Thumbnail of user jamesb5138
Maryland
1 review
0 helpful votes
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August 16th, 2021
Verified purchase
• Updated review

Nice to deal with
Good shipping
Received in good shape

Reason I chose this business:

Service quick

Value
Shipping
Quality

Date of experience: August 16, 2021

Nice to deal with
August 10th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Service quick

Date of experience: August 10, 2021

Thumbnail of user louisl117
New York
1 review
0 helpful votes
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November 23rd, 2021
Verified purchase
• Updated review

Always easy! Always accurate! If there is a problem, they are there for you.

Reason I chose this business:

Great tires and great service

Value
Shipping
Quality

Date of experience: November 23, 2021

Very easy to choose the right tires & rims. Prices...
November 3rd, 2019
Verified site experience
• Previous review

Very easy to choose the right tires & rims. Prices are very good. Nice to shop in one place for an entire package

Reason I chose this business:

Have purchased tire from you before & was very satisfied!

Date of experience: November 3, 2019

Thumbnail of user petero345
Georgia
1 review
0 helpful votes
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January 9th, 2021
Verified purchase

Best online ordering experience ever whenever ordering anything at all

Date of experience: January 9, 2021

Thumbnail of user charless2652
New York
1 review
0 helpful votes
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July 25th, 2022
Verified purchase

A good experience from the order to delivery. Good service

Reason I chose this business:

Discounted price

Value
Shipping
Quality

Date of experience: July 25, 2022

Thumbnail of user vickyd42
Ohio
1 review
0 helpful votes
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August 18th, 2021
Verified purchase
• Updated review

Very quick :) online purchase. Easy to find what I needed. Very very fast delivery

Reason I chose this business:

My husband is employed at Continental

Value
Shipping
Quality

Date of experience: August 18, 2021

Very quick :)
November 6th, 2019
Verified site experience
• Previous review
Reason I chose this business:

My husband is employed at Continental

Date of experience: November 6, 2019

Thumbnail of user lindas3708
Virginia
1 review
0 helpful votes
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August 18th, 2021
Verified purchase

Delivery was quick and everything was accurate. Customer service was very helpful as well.

Reason I chose this business:

They were able to ship to my tire installer

Reason I chose this product:

I was very disappointed with my previous Pirelli tires (only got 10K miles on them) and got Michelin.

Value
Shipping
Quality

Date of experience: August 18, 2021

Thumbnail of user mauricioe11
New Jersey
2 reviews
0 helpful votes
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August 2nd, 2021
Verified purchase

Very good and a very fast shipper great price thanks

Value
Shipping
Quality

Date of experience: August 2, 2021

Thumbnail of user roberth4632
Washington
1 review
0 helpful votes
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April 20th, 2022
Verified purchase

Very easy to find needed size, good selection, good price

Reason I chose this business:

Needed size not availavle locally. Have shopped tire rack befor

Value
Shipping
Quality

Date of experience: April 20, 2022

Thumbnail of user franks1882
Connecticut
1 review
0 helpful votes
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October 5th, 2022
Verified purchase

Nice and easy to search, order and receive your tires.

Reason I chose this business:

I've ordered from Tire Rack numerous times and have never had a bad experience.

Value
Shipping
Quality

Date of experience: October 5, 2022

Thumbnail of user rebeccab1777
Ohio
1 review
0 helpful votes
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January 15th, 2022
Verified purchase

Was able to use my phone to place the order which was a bonus!

Reason I chose this business:

Repeat customer

Value
Shipping
Quality

Date of experience: January 15, 2022

Thumbnail of user ralphm519
Florida
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

More pleasant than Discount Tire Direct. More respect, no inquisition.

Reason I chose this business:

See previous message

Value
Shipping
Quality

Date of experience: July 3, 2022

Thumbnail of user frankb1754
Florida
1 review
0 helpful votes
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September 22nd, 2023
Verified purchase

Easy ordering and wide selection is great and quick delivery.

Value
Shipping
Quality

Date of experience: September 22, 2023

Thumbnail of user williamb4715
Florida
1 review
0 helpful votes
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September 21st, 2022
Verified purchase

Fast, simple and trouble free. Will use them again. And will recommend to someone

Reason I chose this business:

Found it on the internet

Value
Shipping
Quality

Date of experience: September 21, 2022

Thumbnail of user jasonr1581
Ohio
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

Smooth ordering process. Delivery on schedule. Good choices on installers.

Reason I chose this business:

Good deals and pricing with Affirm.

Value
Shipping
Quality

Date of experience: August 14, 2022

Thumbnail of user williamr1487
Maryland
1 review
0 helpful votes
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February 9th, 2021
Verified purchase

Best place to buy tires, great company to deal with.

Reason I chose this business:

Returning customer

Reason I chose this product:

Great prices customer service.

Value
Shipping
Quality

Date of experience: February 9, 2021

Thumbnail of user yimithyd
Florida
1 review
0 helpful votes
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September 9th, 2021
Verified purchase

Quick purchase and quick shipping. Tire rack has a great pricing and customer service

Reason I chose this business:

Always in stock

Reason I chose this product:

Current product I had on my own car and needed a tire to replace because of a nail, and only tire rack had it in stock

Value
Shipping
Quality

Date of experience: September 9, 2021

Thumbnail of user eldonr16
Colorado
2 reviews
0 helpful votes
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February 9th, 2021
Verified purchase
• Updated review

Easy to use, would like to establish account first however.

Reason I chose this business:

Advertising.

Reason I chose this product:

Selection of tires for my car.

Value
Shipping
Quality

Date of experience: February 9, 2021

Easy to use, would like to establish account first...
February 3rd, 2021
Verified site experience
• Previous review

Easy to use, would like to establish account first however.

Reason I chose this business:

Advertising.

Date of experience: February 3, 2021

Thumbnail of user dorisw151
Maine
1 review
0 helpful votes
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February 8th, 2021
Verified purchase

I was amazed that the tire was delivered so speedily.

Reason I chose this business:

Had good luck with ordering tires previously.

Reason I chose this product:

Perelli tires wear best and the best value for my car.

Value
Shipping
Quality

Date of experience: February 8, 2021

Thumbnail of user thomast1018
Ohio
1 review
0 helpful votes
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February 8th, 2021
Verified purchase
• Updated review

Quick and easy and the site is filled with great information and tire reviews.

Reason I chose this business:

Past customer

Value
Shipping
Quality

Date of experience: February 8, 2021

Quick and easy and the site is filled with great information...
February 2nd, 2021
Verified site experience
• Previous review

Quick and easy and the site is filled with great information and tire reviews.

Reason I chose this business:

Past customer

Date of experience: February 2, 2021

Thumbnail of user wesl32
Indiana
1 review
0 helpful votes
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October 29th, 2022
Verified purchase
• Updated review

Fast, easy and the site saves your the items in your cart. Great feature!

Reason I chose this business:

Purchased from in the past!

Value
Shipping
Quality

Date of experience: October 29, 2022

Very quick and pretty easy to use
October 25th, 2021
Verified site experience
• Previous review

Very quick and pretty easy to use. Lots of options and a large quantity to pick from.

Reason I chose this business:

I've been buy my vehicles tire here for the pass decade.

Date of experience: October 25, 2021

Thumbnail of user kevalw
Pennsylvania
1 review
0 helpful votes
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April 26th, 2023
Verified purchase

Sales rep very helpful and very very patient

Make my car feel new again.

Reason I chose this business:

Quality and price

Value
Shipping
Quality

Date of experience: April 26, 2023

Thumbnail of user seanb585
Connecticut
1 review
0 helpful votes
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November 22nd, 2021
Verified purchase

Quick and easy online ordering and pickup at distribution center

Reason I chose this business:

Return customer

Value
Shipping
Quality

Date of experience: November 22, 2021

Thumbnail of user edwardg470
Florida
1 review
0 helpful votes
  • Send Message
February 6th, 2022
Verified purchase
• Updated review

Easy to use. Always accommodating to their customers. Great service!

Reason I chose this business:

Tire Rack always stands behind its products and takes care of its customers! I have always had a positive shopping experience with your company.

Value
Shipping
Quality

Date of experience: February 6, 2022

Inaccurate / misleading information
September 30th, 2021
Verified purchase
• Previous review

I ordered 4 235/45ZR-17 CONTINENTAL EXTREMECONTACT DWS 06 SL. I received 2 of the tires and discovered that the tires had a very old manufacture date of ". 0320" or 19 months old. I called customer service and spoke with a rep (women) who told me that all the tires of that model all have that date and are not considered old. I asked her to check tire racks stock at other distribution centers. She politely told me there were no tires newer than that without switching to another Continental tire. Today I received the 2 other tires with manufacture date of 0920. I depend on your company for accurate information. These tires are almost 2 year old before being installed! The manufacture date is important information and tires as old as this should be made known prior to purchase. Needless to say the rep gave me wrong information on purpose or should she have told the truth about what was known.

Reason I chose this business:

I find your business a convenience and good value.

Service
Value
Shipping
Quality

Date of experience: September 30, 2021

Process was easy and self guiding
July 6th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Friends and relative recommended.

Date of experience: July 6, 2021

Thumbnail of user neithanl
Florida
1 review
0 helpful votes
  • Send Message
December 22nd, 2020
Verified purchase

Easy to find the what I needed and was an easy process to checkout.

Date of experience: December 22, 2020

Thumbnail of user kevinh1488
Kansas
1 review
0 helpful votes
  • Send Message
July 31st, 2021
Verified purchase
• Updated review

Simple easy and in expensive. Arrived in a few days

Reason I chose this business:

Referred by my Uncle Bob Hutchins

Reason I chose this product:

I had 2 of the same brand of tires and needed 2 more.

Value
Shipping
Quality

Date of experience: July 31, 2021

Simple easy and in expensive
July 24th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Referred by my Uncle Bob Hutchins

Date of experience: July 24, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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