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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 38,424 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2983
  • Value
    26404
  • Shipping
    26366
  • Quality
    26937

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
10,409
Neutral
179
Negative
107
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Instant Feedback

471,638 reviews

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How would you rate Tire Rack?

Reviews (38,424)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (8010) customer service (1760) web site (411) shopping experience (424)
Thumbnail of user danield1457
Pennsylvania
1 review
0 helpful votes
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September 5th, 2021
Verified purchase

Easy transaction. Order arrived promptly. Items arrived with no defects.

Value
Shipping
Quality

Date of experience: September 5, 2021

Thumbnail of user sergior249
California
1 review
0 helpful votes
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August 13th, 2021
Verified purchase

Purchase of new tires to replace current tires on truck

Reason I chose this product:

Match current

Value
Shipping
Quality

Date of experience: August 13, 2021

Thumbnail of user feliper51
California
1 review
0 helpful votes
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November 21st, 2021
Verified purchase
• Updated review

Great thanks ease to make on ordering thanks tire rack

Reason I chose this business:

Find the tire

Service
Value
Shipping
Quality

Date of experience: November 21, 2021

Easy to buy
October 10th, 2020
Verified site experience
• Previous review

Date of experience: October 10, 2020

Thumbnail of user charlesd1526
Illinois
1 review
0 helpful votes
  • Send Message
March 25th, 2022
Verified purchase

Great experience with Tire Rack ordering experience and website content.

Reason I chose this business:

Recommended by friends, reviews and Van Bortel Corvette

Value
Shipping
Quality

Date of experience: March 25, 2022

Thumbnail of user christopherh1124
Florida
1 review
0 helpful votes
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August 15th, 2021
Verified purchase
• Updated review

Easy to navigate great tire selection.
Fast delivery easy financing

Reason I chose this business:

Affirm financing

Reason I chose this product:

Good product reviews

Value
Shipping
Quality

Date of experience: August 15, 2021

Easy to navigate great tire selection
August 9th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Affirm financing

Date of experience: August 9, 2021

Thumbnail of user angeloc56
New York
1 review
0 helpful votes
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August 15th, 2021
Verified purchase
• Updated review

Ease of use. Tires shipped within 4 hours of ordering.

Reason I chose this business:

Google search

Reason I chose this product:

Performance

Value
Shipping
Quality

Date of experience: August 15, 2021

Ease of use
October 3rd, 2019
Verified site experience
• Previous review
Reason I chose this business:

Google search

Date of experience: October 3, 2019

Thumbnail of user minchod
Massachusetts
1 review
0 helpful votes
  • Send Message
November 9th, 2021
Verified purchase
• Updated review

Great web site. Easy to navigate. Easy to choose from and make a decision.

Reason I chose this business:

Because of the tire ratings.

Service
Value
Shipping
Quality

Date of experience: November 9, 2021

Very easy to use website!
May 6th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Prices, reviews and product details

Date of experience: May 6, 2020

Thumbnail of user andrewb2343
North Carolina
1 review
0 helpful votes
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October 1st, 2022
Verified purchase
• Updated review

Easy fast shipping to the correct house the first time

Reason I chose this business:

Only place i could find what i want

Reason I chose this product:

It's what was recommended by multiple friends as the best all season tire on the market

Value
Shipping
Quality

Date of experience: October 1, 2022

Easy layout
September 25th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Only place i could find what i want

Date of experience: September 25, 2022

Thumbnail of user kimberlym2397
Pennsylvania
1 review
0 helpful votes
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September 15th, 2022
Verified purchase

Easy and convenient. Nice to have the choice to pick up or have delivered.

Reason I chose this business:

Selection and free shipping

Value
Shipping
Quality

Date of experience: September 15, 2022

Thumbnail of user tyrekeh1
Georgia
1 review
0 helpful votes
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September 16th, 2022
Verified purchase

It was great I was able to get what I need from my phone.

Reason I chose this business:

I need tires

Value
Shipping
Quality

Date of experience: September 16, 2022

Thumbnail of user jessiela
Florida
1 review
0 helpful votes
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March 22nd, 2022
Verified purchase
• Updated review

Very good, good price everything was faster Only 2 day

Value
Shipping
Quality

Date of experience: March 22, 2022

Too much steps that confuse me 2 times
March 13th, 2022
Verified site experience
• Previous review

Date of experience: March 13, 2022

Thumbnail of user amyr1405
Pennsylvania
1 review
0 helpful votes
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December 27th, 2021
Verified purchase

The website is easy to navigate. The prices were reasonable.

Reason I chose this business:

The fast shipment.

Value
Shipping
Quality

Date of experience: December 27, 2021

Thumbnail of user lindam3464
New York
1 review
0 helpful votes
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October 15th, 2021
Verified purchase

Very easy and lots to choose from, price is right and delivery is fast.

Reason I chose this business:

Great service and alot to choose from.

Value
Shipping
Quality

Date of experience: October 15, 2021

Thumbnail of user edwardf363
Indiana
1 review
0 helpful votes
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October 15th, 2021
Verified purchase

Easy, quick, plenty of options.
Easy navigation through the website.

Value
Shipping
Quality

Date of experience: October 15, 2021

Thumbnail of user neilc413
New York
1 review
0 helpful votes
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March 25th, 2022
Verified purchase

Very good! Good company to deal with. Like the reviews.

Reason I chose this business:

Ordered before from them.

Value
Shipping
Quality

Date of experience: March 25, 2022

Thumbnail of user galey9
Arizona
1 review
0 helpful votes
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January 1st, 2022
Verified purchase

The website worked flawlessly, love the closeout specials, 4 tires for the cost 2.

Reason I chose this business:

Previous experience, I used Tire Rack prior to my retirement from MBUSA.

Value
Shipping
Quality

Date of experience: January 1, 2022

Thumbnail of user jorged75
Florida
1 review
0 helpful votes
  • Send Message
October 14th, 2021
Verified purchase
• Updated review

Quick and easy locating and purchasing of tires and delivery to my preferred installer.

Reason I chose this business:

Convenience of shopping, price and warranty!

Value
Shipping
Quality

Date of experience: October 14, 2021

Smooth
December 16th, 2019
Verified site experience
• Previous review
Reason I chose this business:

Returning customer, very good prices.

Date of experience: December 16, 2019

Thumbnail of user gregoryl558
North Carolina
1 review
0 helpful votes
  • Send Message
January 10th, 2023
Verified purchase
• Updated review

Website is a wee bit clunky. Customer service is Horrible

It was unsatisfactory

Reason I chose this business:

Price and selection

Reason I chose this product:

Availability and price

Service
Value
Shipping
Quality

Date of experience: December 11, 2022

Thumbnail of user albertk124
Albert K. – Tire Rack Rep

Thank you for your review about the situation. We will contact you by direct message to follow up. Thank you!

Website is a wee bit clunky
December 5th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Price and selection

Date of experience: December 5, 2022

Thumbnail of user evelync446
New York
1 review
0 helpful votes
  • Send Message
June 17th, 2022
Verified purchase

Shopping with Tire Rack is easy and painless and seamless.

Service
Value
Shipping
Quality

Date of experience: June 17, 2022

Thumbnail of user daniele1037
New York
1 review
0 helpful votes
  • Send Message
December 12th, 2022
Verified purchase

Easy to order and you have PayPal Credit. Thank You.

Reason I chose this business:

Best place to get tires.

Value
Shipping
Quality

Date of experience: December 12, 2022

Thumbnail of user alberty32
Virginia
2 reviews
0 helpful votes
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October 13th, 2021
Verified purchase

Fast easy ordering and delivery great look and Smooth Ride

Reason I chose this business:

Selection and pricing, and great chat service with gill

Value
Shipping
Quality

Date of experience: October 13, 2021

Thumbnail of user howardl170
Michigan
1 review
0 helpful votes
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March 27th, 2022
Verified purchase
• Updated review

Easy and simple, clear and organized path to order, track, receive and have installed.

Reason I chose this business:

Continental Employee Purchase program

Value
Shipping
Quality

Date of experience: March 27, 2022

Simple and easy
November 28th, 2021
Verified purchase
• Previous review

On-line simple, clear and easy. No challenges or confusion.

Reason I chose this business:

Continental Employee Purchase

Value
Shipping
Quality

Date of experience: November 28, 2021

Thumbnail of user michaela3364
New York
1 review
0 helpful votes
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October 13th, 2021
Verified purchase

This survey is the worst part of the buying experience

Value
Shipping
Quality

Date of experience: October 13, 2021

Thumbnail of user ronaldh878
Ohio
1 review
0 helpful votes
  • Send Message
October 17th, 2021
Verified purchase

Very easy to order my tires. Very quick delivery time

Value
Shipping
Quality

Date of experience: October 17, 2021

Thumbnail of user kennethk727
North Carolina
1 review
0 helpful votes
  • Send Message
June 20th, 2022
Verified purchase

Easy to browse, compare and choose. Easy comparison including warranties

Reason I chose this business:

Online ordering

Value
Shipping
Quality

Date of experience: June 20, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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