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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 38,424 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2983
  • Value
    26404
  • Shipping
    26366
  • Quality
    26937

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
10,409
Neutral
179
Negative
107
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Instant Feedback

471,638 reviews

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How would you rate Tire Rack?

Reviews (38,424)

Rating

Timeframe

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Reviews that mention popular keywords

tire rack (8010) customer service (1760) web site (411) shopping experience (424)
Thumbnail of user joea600
New Jersey
2 reviews
0 helpful votes
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December 31st, 2021
Verified purchase

Very intuitive user experience on the site. Very helpful suggestions.

Reason I chose this business:

I've ordered from them before.

Value
Shipping
Quality

Date of experience: December 31, 2021

Thumbnail of user jh1170
New York
1 review
0 helpful votes
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June 19th, 2022
Verified purchase

I knew what I wanted, found it easily and ordered.

Reason I chose this business:

Previous business

Value
Shipping

Date of experience: June 19, 2022

Thumbnail of user jeremyd311
Massachusetts
1 review
0 helpful votes
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October 15th, 2021
Verified purchase

Website was easy to understand and order. Shipping was fast.

Reason I chose this business:

Heard good things

Value
Shipping
Quality

Date of experience: October 15, 2021

Thumbnail of user johnl5226
Texas
1 review
0 helpful votes
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June 18th, 2022
Verified purchase

No issues. Recommend by a friend. Ride good, look good.

Reason I chose this business:

Recommended by brother in law

Value
Shipping
Quality

Date of experience: June 18, 2022

Thumbnail of user tamarac273
Florida
1 review
0 helpful votes
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March 25th, 2022
Verified purchase

Easy search on site and easy delivery! Thanks so much!

Reason I chose this business:

Used before.

Value
Shipping
Quality

Date of experience: March 25, 2022

Thumbnail of user andrewo447
Missouri
1 review
0 helpful votes
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October 17th, 2021
Verified purchase

Easy and painless. Tires arrived quick and met my expectations

Value
Shipping
Quality

Date of experience: October 17, 2021

Thumbnail of user albertom194
New York
1 review
0 helpful votes
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June 21st, 2022
Verified purchase

The system was easy and the prices were just right

Reason I chose this business:

You have good prices

Value
Shipping
Quality

Date of experience: June 21, 2022

Thumbnail of user williamv604
Florida
1 review
0 helpful votes
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October 18th, 2021
Verified purchase

Every aspect of Tire Rack works and works well. Outstanding!

Reason I chose this business:

Past purchases

Value
Shipping
Quality

Date of experience: October 18, 2021

Thumbnail of user sabrinab252
Michigan
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

The service The feed back timing was fast an quick The delivery was delivered before it time

Reason I chose this business:

My daughter told me about you

Reason I chose this product:

My sister needed tires

Value
Shipping
Quality

Date of experience: September 1, 2021

Thumbnail of user garyl626
Illinois
1 review
0 helpful votes
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November 16th, 2021
Verified purchase
• Updated review

I like to the tire test results, to help me decide which tire is best for me.

Value
Shipping
Quality

Date of experience: November 16, 2021

The search engine only allows one specific tire size...
December 13th, 2020
Verified site experience
• Previous review

The search engine only allows one specific tire size for your vehicle and you can't search 10mm wider or narrower w/o going one size at a time. You also need more tests done on winter tires besides the 3 car tires. Reviews are useless because everyone thinks their winter tire is the greatest compared to their all-season.

Reason I chose this business:

I have bought other tires here before and like the price and rebate offer, but your search engine has room for improvement and very few truck tires have been tested.

Date of experience: November 13, 2020

Thumbnail of user marks4271
Oregon
2 reviews
0 helpful votes
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April 29th, 2022
Verified purchase

Great prices! Bruno was a great help in making sure I got what I was looking for!

Reason I chose this business:

My local dealers were not able to get them from their warehouses!

Quality

Date of experience: April 29, 2022

Thumbnail of user christianc257
Florida
2 reviews
0 helpful votes
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August 8th, 2021
Verified purchase
• Updated review

Easy and comprehensive. Much better than to go to the store and not knowing what to buy.

Reason I chose this business:

Past customer.

Value
Shipping
Quality

Date of experience: August 8, 2021

Easy and comprehensive
June 26th, 2020
Verified site experience
• Previous review

Easy and comprehensive. Much better than to go to the store and not knowing what to buy.

Reason I chose this business:

Past customer.

Date of experience: June 26, 2020

Thumbnail of user donaldd542
New York
1 review
0 helpful votes
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October 19th, 2021
Verified purchase

Very easy to order worked with me to get the correct size wheels for the tire size

Value
Shipping
Quality

Date of experience: October 19, 2021

Thumbnail of user dietmars9
Germany
1 review
0 helpful votes
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February 21st, 2022
Verified purchase

Returning and satisfied customer and will be back again. Quick and easy. Simple and fast check out.

Value
Shipping
Quality

Date of experience: February 21, 2022

Thumbnail of user tomk927
California
1 review
0 helpful votes
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September 7th, 2021
Verified purchase

No problems with order easy to do on line why do i need to do 50 char

Reason I chose this product:

Better than OEM tire

Value
Shipping
Quality

Date of experience: September 7, 2021

Thumbnail of user charlesr1468
California
1 review
0 helpful votes
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December 5th, 2021
Verified purchase

Thank You for making ordering online so fast and easy. Thank you for such a great deal.

Value
Shipping
Quality

Date of experience: December 5, 2021

Thumbnail of user eliotf7
Pennsylvania
1 review
0 helpful votes
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November 15th, 2023
Verified purchase
• Updated review

Tire Rack makes this so easy! Great products, great service and great information.

Reason I chose this business:

You had exactly what I was looking for in stock and competitively priced.

Value
Shipping
Quality

Date of experience: November 15, 2023

Another great transaction
March 27th, 2022
Verified purchase
• Previous review

I've been a Tire Rack customer for years. The service, selection and professionalism are simply the best.

Reason I chose this business:

Tire Rack gives me the ability to make sure I get the tires that deliver the performance I require with no nonsense or hype. Just the facts!

Value
Shipping
Quality

Date of experience: March 27, 2022

Thumbnail of user robertl2702
Illinois
1 review
0 helpful votes
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December 27th, 2022
Verified purchase
• Updated review

Easy and efficient to locate model and size. No need to go to the store. Fast delivery!

Reason I chose this business:

Have a full set on our Tesla Model 3 that are great.

Value
Shipping
Quality

Date of experience: December 27, 2022

Surprisingly easy transaction.
September 4th, 2021
Verified purchase
• Previous review

Seamless and efficient. I would repeat and tell others.

Reason I chose this business:

Experiences from fellow Tesla owners.

Reason I chose this product:

Suggestions from other Tesla Wier’s.

Value
Shipping
Quality

Date of experience: September 4, 2021

Thumbnail of user jamesd2922
Florida
2 reviews
0 helpful votes
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September 8th, 2021
Verified purchase

Have ordered my tires for 5 different vehicles for several years. Only place I shop for tires.

Reason I chose this business:

Great past experiences.

Reason I chose this product:

Ratings, price

Value
Shipping
Quality

Date of experience: September 8, 2021

Thumbnail of user marys4035
Pennsylvania
1 review
0 helpful votes
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December 7th, 2021
Verified purchase

Easy and informative and a fast and simple site to use to look for what I wanted.

Reason I chose this business:

Found tires I wanted

Value
Shipping
Quality

Date of experience: December 7, 2021

Thumbnail of user bruceh370
Minnesota
2 reviews
0 helpful votes
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September 9th, 2021
Verified purchase
• Updated review

It was fine. And by fine I mean ok. And ok is pretty goof, all things considered.

Value
Shipping
Quality

Date of experience: September 9, 2021

It was fine
June 24th, 2020
Verified site experience
• Previous review

Date of experience: June 24, 2020

Thumbnail of user natej23
Arizona
1 review
0 helpful votes
  • Send Message
February 8th, 2021
Verified purchase

The pricing was competitive, and the shipping was fast. Added road hazard was a plus. Thank you!

Reason I chose this business:

Variety of brands

Reason I chose this product:

It matched the tires on the vehicle.

Value
Shipping
Quality

Date of experience: February 8, 2021

Thumbnail of user omarf98
New Jersey
1 review
0 helpful votes
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October 28th, 2022
Verified purchase

Very happy
I am very satisfied with the tires, they are the good quality good experience thanks..

Value
Shipping
Quality

Date of experience: October 28, 2022

Thumbnail of user danielv938
Pennsylvania
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

I really appreciate the ease of use here and the useful reviews of the products. No headaches.

Reason I chose this business:

Previous positive experiences here

Value
Shipping
Quality

Date of experience: August 14, 2022

Thumbnail of user barbarac2459
Maryland
2 reviews
0 helpful votes
  • Send Message
July 26th, 2022
Verified purchase

This was easy! The price was right and the tires came right away to our local technician.

Value
Shipping
Quality

Date of experience: July 26, 2022

Sitejabber for Business

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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