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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 38,329 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2982
  • Value
    26387
  • Shipping
    26349
  • Quality
    26920

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
10,317
Neutral
177
Negative
106
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Instant Feedback

471,517 reviews

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How would you rate Tire Rack?

Reviews (38,329)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (8010) customer service (1760) web site (411) shopping experience (424)
Thumbnail of user stevenw1201
Nevada
1 review
0 helpful votes
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August 24th, 2021
Verified purchase

Needed tires fast and the price was great and they were delivered fast.

Reason I chose this business:

Found online prices and speed were great

Reason I chose this product:

Needed tires for truck and they worked well

Value
Shipping
Quality

Date of experience: August 24, 2021

Thumbnail of user trygvet1
Illinois
1 review
0 helpful votes
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August 22nd, 2021
Verified purchase
• Updated review

Quick and professional and the process was very good.

Reason I chose this business:

Returning customer

Reason I chose this product:

Needed dependable tires

Value
Shipping
Quality

Date of experience: August 22, 2021

Quick and professional
August 16th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Returning customer

Date of experience: August 16, 2021

Thumbnail of user robertr2629
New York
1 review
0 helpful votes
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July 29th, 2022
Verified purchase
• Updated review

Great and easy and affordable. You made my purchase easy by offering credit.

Reason I chose this business:

They had my tires

Value
Shipping
Quality

Date of experience: July 29, 2022

Great prices and a large selection
April 29th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Reasonable price

Date of experience: April 29, 2021

Thumbnail of user johnb11366
Mississippi
1 review
0 helpful votes
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July 25th, 2023
Verified purchase

Tire Rack had the hard-to-find spare tire I needed.

Reason I chose this business:

Prompt and free shipping.

Value
Shipping
Quality

Date of experience: July 25, 2023

Thumbnail of user kelleighj
Maryland
1 review
0 helpful votes
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February 7th, 2022
Verified purchase

Fast and reliable and good prices. Always timely delivery

Reason I chose this business:

Worked as a service advisor before. Always ordered tires from Tire Rack

Value
Shipping
Quality

Date of experience: February 7, 2022

Thumbnail of user ronaldh918
Mississippi
1 review
0 helpful votes
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November 25th, 2021
Verified purchase

Everything seems to be easy to find and understand.

Value
Shipping
Quality

Date of experience: November 25, 2021

Thumbnail of user pauloa49
Florida
1 review
0 helpful votes
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April 14th, 2023
Verified purchase

Great page, great prices, easy to shop, pay and navigate through the page.

Reason I chose this business:

Friend referral

Value
Shipping
Quality

Date of experience: April 14, 2023

Thumbnail of user laurag593
Illinois
2 reviews
0 helpful votes
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August 5th, 2021
Verified purchase
• Updated review

Ordered the tires and received them the next day. Also, received $70 rebate.

Reason I chose this business:

Employee discount

Reason I chose this product:

Continental employee

Value
Shipping
Quality

Date of experience: August 5, 2021

Quick and easy
May 13th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Employer discount

Date of experience: May 13, 2020

Thumbnail of user frederickd99
Michigan
1 review
0 helpful votes
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November 11th, 2021
Verified purchase

Very satisfied. Knowledgeable staff. Delivery timing short. Free delivery.

Reason I chose this business:

Cost & selection

Service
Value
Shipping
Quality

Date of experience: November 11, 2021

Thumbnail of user stevel1857
California
0 reviews
0 helpful votes
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January 17th, 2022
Verified purchase

The tires are very good fast shipping good service

Value
Shipping
Quality

Date of experience: January 17, 2022

Thumbnail of user kevins3284
Michigan
1 review
0 helpful votes
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July 1st, 2023
Verified purchase

Quick and easy order process and good research/rating information.

Reason I chose this business:

Prior familiarity

Value
Shipping
Quality

Date of experience: July 1, 2023

Thumbnail of user gregga40
South Carolina
1 review
0 helpful votes
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February 17th, 2021
Verified purchase

Easy to buy and plenty of options and comparisons.

Reason I chose this business:

Convenience and options.

Reason I chose this product:

Seemed to be the best fit and quality for my budget.

Value
Shipping
Quality

Date of experience: February 17, 2021

Thumbnail of user timothyf269
South Carolina
1 review
0 helpful votes
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March 23rd, 2021
Verified purchase
• Updated review

Easy to understand, easy checkout and great delivery time!

Reason I chose this business:

Previous order

Value
Shipping
Quality

Date of experience: February 19, 2021

Easy to understand
February 12th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Previous order

Date of experience: February 12, 2021

Thumbnail of user alans901
South Carolina
1 review
0 helpful votes
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December 13th, 2021
Verified purchase

I like the information available on every tire and on the cost options.

Reason I chose this business:

I had used them several years ago and I liked the service.

Value
Shipping
Quality

Date of experience: December 13, 2021

Thumbnail of user joser1126
Nevada
1 review
0 helpful votes
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December 13th, 2021
Verified purchase

Great customer service, prompt response, fast shipping Great product!

Reason I chose this business:

Easy to use

Value
Shipping
Quality

Date of experience: December 13, 2021

Thumbnail of user johnt2895
New York
1 review
0 helpful votes
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November 25th, 2021
Verified purchase

Easy! Super Easy! Entire process done from my phone.

Value
Shipping
Quality

Date of experience: November 25, 2021

Thumbnail of user oshanem
Florida
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Good. The transaction was easy and effortless. The website is easy to use.

Value
Shipping
Quality

Date of experience: November 1, 2022

Thumbnail of user jefft957
Georgia
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Placing order was easy. Good website. Good tire selection.

Reason I chose this business:

Recommend by mechanic.

Value
Shipping
Quality

Date of experience: November 1, 2022

Thumbnail of user judithg412
Massachusetts
1 review
0 helpful votes
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February 10th, 2022
Verified purchase

Quick and easy to follow directions and fast delivery

Reason I chose this business:

Recommendation

Value
Shipping
Quality

Date of experience: February 10, 2022

Thumbnail of user jaryw
Maryland
1 review
0 helpful votes
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November 13th, 2021
Verified purchase

Easy to separate run flat tires from regular tires

Value
Shipping
Quality

Date of experience: November 13, 2021

Thumbnail of user davidk2515
South Carolina
1 review
0 helpful votes
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August 4th, 2021
Verified purchase
• Updated review

Easy navigation on the website. Pricing was was competitive.

Reason I chose this business:

Pass experience and the installer statement.

Reason I chose this product:

I friend recommended the tires to me.

Value
Shipping
Quality

Date of experience: August 4, 2021

Easy navigation on the website
July 28th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Pass experience and the installer statement.

Date of experience: July 28, 2021

Thumbnail of user davids6801
Florida
1 review
0 helpful votes
  • Send Message
October 27th, 2021
Verified purchase

Very helpful chatting with your people. Very informative. Thanks

Value
Shipping
Quality

Date of experience: October 27, 2021

Thumbnail of user rossg158
Texas
1 review
0 helpful votes
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March 30th, 2023
Verified purchase

Best price in the country with the fastest delivery

Value
Shipping
Quality

Date of experience: March 30, 2023

Thumbnail of user nickg909
New York
1 review
0 helpful votes
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December 26th, 2022
Verified purchase

The tire selection was great and delivery was within the time frame projected

Reason I chose this business:

Have used them in the past

Value
Shipping
Quality

Date of experience: December 26, 2022

Thumbnail of user charlesa937
Washington
1 review
0 helpful votes
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December 14th, 2021
Verified purchase

Easy-to-use and helpful. Delivery service was quick and painless.

Value
Shipping
Quality

Date of experience: December 14, 2021

Sitejabber for Business

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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