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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 38,288 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2982
  • Value
    26387
  • Shipping
    26349
  • Quality
    26920

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
10,276
Neutral
177
Negative
106
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Instant Feedback

471,440 reviews

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How would you rate Tire Rack?

Reviews (38,288)

Rating

Timeframe

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Reviews that mention popular keywords

tire rack (7995) customer service (1757) web site (411) shopping experience (424)
Thumbnail of user thangd7
Georgia
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Service with TireRack is always great. I will always purchase from TireRack

Reason I chose this business:

It’s my go to online store

Value
Shipping
Quality

Date of experience: May 26, 2022

Thumbnail of user michaelb5524
Florida
1 review
0 helpful votes
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January 13th, 2021
Verified purchase

Everything was great, service was great. I will buy from them again.

Date of experience: January 13, 2021

Thumbnail of user darind37
Illinois
1 review
0 helpful votes
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July 13th, 2022
Verified purchase
• Updated review

Love love love the consumer reviews; good or better pricing; super-fast shipping

Reason I chose this business:

Easy to compare; easy to order; fast shipping

Value
Shipping
Quality

Date of experience: July 13, 2022

Easy online shoping
May 6th, 2021
Verified site experience
• Previous review
Reason I chose this business:

I always buy my tires from Tire Rack - fast delivery, best price, no drama

Date of experience: May 6, 2021

Thumbnail of user rogerh706
North Dakota
1 review
0 helpful votes
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September 26th, 2022
Verified purchase

Quick and easy. Tires shipped quick and seem to be hood quality.

Reason I chose this business:

Cost point and availability

Value
Shipping
Quality

Date of experience: September 26, 2022

Thumbnail of user williams6133
BA
1 review
0 helpful votes
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May 20th, 2023
Verified purchase

Easy to do. Excellent website, easy to navigate around to get all the info I needed

Reason I chose this business:

Excellent selection

Value
Shipping
Quality

Date of experience: May 20, 2023

Thumbnail of user jamesl3507
Ohio
1 review
0 helpful votes
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August 20th, 2022
Verified purchase

Quick fast and great selection and great support. Liked included lug nuts

Reason I chose this business:

Pep boys recommended you

Value
Shipping
Quality

Date of experience: August 20, 2022

Thumbnail of user peterp1379
New York
1 review
0 helpful votes
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August 18th, 2022
Verified purchase

Easy to purchase. Easy to check out. Got exactly what I needed

Reason I chose this business:

I've been reading good reviews about this company for years

Value
Shipping
Quality

Date of experience: August 18, 2022

Thumbnail of user shepherdm
Connecticut
1 review
0 helpful votes
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May 8th, 2022
Verified purchase

Great site. Great service. There is nothing like side by side comparison.

Quality

Date of experience: May 8, 2022

Thumbnail of user nicholasw246
Ohio
1 review
0 helpful votes
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August 3rd, 2021
Verified purchase

So far so good. Brand new tires put on everything's has been smooth so far.

Reason I chose this business:

Ease and because of the use of affirm made process easier

Value
Shipping
Quality

Date of experience: August 3, 2021

Thumbnail of user franklins93
New York
1 review
0 helpful votes
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April 6th, 2022
Verified purchase
• Updated review

Always an easy purchase experience. Good inventory and interface, and good comments.

Value
Shipping
Quality

Date of experience: April 6, 2022

Third time I have bought from TireRack
October 31st, 2021
Verified site experience
• Previous review

Third time I have bought from TireRack - always easy

Reason I chose this business:

Past experience

Date of experience: October 31, 2021

Thumbnail of user jasonp1239
Alaska
1 review
0 helpful votes
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October 29th, 2021
Verified purchase

Very easy to use website. The site makes the shopping experience easy.

Reason I chose this business:

The shipping cost to Alaska aren't outrageous and the tire/rim combo prices are very good.

Value
Shipping
Quality

Date of experience: October 29, 2021

Thumbnail of user tonyp500
New York
1 review
0 helpful votes
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February 17th, 2021
Verified purchase

Great Experience with you guys. I am coming back to you guys.

Value
Shipping
Quality

Date of experience: February 17, 2021

Thumbnail of user armandon26
Texas
1 review
0 helpful votes
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November 27th, 2023
Verified purchase

The website provide the right info to select the tire

Reason I chose this business:

Price, convenient and delivery / installation options

Value
Shipping
Quality

Date of experience: November 27, 2023

Thumbnail of user cynthiaa1179
Vermont
1 review
0 helpful votes
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December 15th, 2021
Verified purchase

I love the quality of the tires I got and most definitely love the free delivery and easy ordering!

Reason I chose this business:

Friend Recommendation

Value
Shipping
Quality

Date of experience: December 15, 2021

Thumbnail of user ezrat13
New Jersey
1 review
0 helpful votes
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August 23rd, 2022
Verified purchase
• Updated review

So easy and great prices and options and reviews were very positive.

Reason I chose this business:

Ease of ordering

Value
Shipping
Quality

Date of experience: August 23, 2022

Easy website to use
November 2nd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Easy to use

Date of experience: November 2, 2021

Thumbnail of user vanessau28
New Jersey
1 review
0 helpful votes
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January 15th, 2021
Verified purchase

The process to order was easy. The delivery was quick. Thank you!

Date of experience: January 15, 2021

Thumbnail of user davidm4732
Florida
1 review
0 helpful votes
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January 19th, 2021
Verified purchase

My order was successful delivered, it was even delivered faster than expected.

Date of experience: January 17, 2021

Thumbnail of user tracyn305
California
1 review
0 helpful votes
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August 23rd, 2021
Verified purchase
• Updated review

Quick and easy ordering and I found what I needed really easily.

Reason I chose this business:

Product availability, price and shipping rates.

Reason I chose this product:

I have purchased these brands before and I know they work great on my vehicles.

Value
Shipping
Quality

Date of experience: August 23, 2021

Quick and easy ordering
August 17th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Product availability, price and shipping rates.

Date of experience: August 17, 2021

Thumbnail of user georgep1005
Massachusetts
1 review
0 helpful votes
  • Send Message
August 4th, 2021
Verified purchase
• Updated review

Paypal didn't work

They put the tires on, but didn't check the psi on the car requirements.

Reason I chose this business:

Local tire shop doesn't work with rims.

Reason I chose this product:

OEM rims were too big

Value
Shipping
Quality

Date of experience: August 4, 2021

Paypal didn't work
August 28th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Local tire shop doesn't work with rims.

Date of experience: July 29, 2021

Thumbnail of user josephw1244
South Carolina
1 review
0 helpful votes
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November 13th, 2021
Verified purchase

It was painless. The tires are great and the price is great.

Reason I chose this business:

Best deals and great service.

Value
Shipping
Quality

Date of experience: November 13, 2021

Thumbnail of user ericf864
Colorado
1 review
0 helpful votes
  • Send Message
August 4th, 2021
Verified purchase

Great I received the tire I ordered the same day that's service

Reason I chose this business:

Always have tires that I need and good prices

Reason I chose this product:

Needed a tire

Value
Shipping
Quality

Date of experience: August 4, 2021

Thumbnail of user jonathanr669
Florida
1 review
0 helpful votes
  • Send Message
January 7th, 2023
Verified purchase
• Updated review

I've ordered tires from you guys for years. Always a pleasure ordering from you guys

Reason I chose this business:

Great selection of tires, loads of information...ease of website use

Value
Shipping
Quality

Date of experience: January 7, 2023

Have ordered alot of tires thru this site
June 5th, 2022
Verified site experience
• Previous review

Have ordered alot of tires thru this site. Like the different opinions of people and the great work the people at tirerack do to give great info on tires. Thanks again guys

Date of experience: June 5, 2022

Always pleasant shopping with tirerack
June 26th, 2021
Verified site experience
• Previous review

Always pleasant shopping with tirerack. Very informative info, and great reviews. Helps having info before making a purchase

Reason I chose this business:

I have used them on my past 6-8 tire purchases. Great selection, and good info on tire choice for vehicle/driving style.

Date of experience: June 26, 2021

Thumbnail of user richardb3178
New York
1 review
0 helpful votes
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August 4th, 2021
Verified purchase

They work wonders! I love them. I'll get them again and again.

Reason I chose this business:

I have a tire rack credit card plus tire rack is popular and I trust them to give me the best recommendations. In person that is. Last time someone over the phone charge me for the most expensive tire after purchasing and reviewing my order did I realize.

Reason I chose this product:

I needed rear brakes and hawk had the best review and reasonable price for performance.

Value
Shipping
Quality

Date of experience: August 4, 2021

Thumbnail of user mikew1634
California
3 reviews
0 helpful votes
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June 27th, 2022
Verified purchase

Was Easy to find tires that no one else had. Site was easy to navigate.

Reason I chose this business:

Trusted name, and youhad my tires.

Value
Shipping
Quality

Date of experience: June 27, 2022

Thumbnail of user denieller2
Pennsylvania
1 review
0 helpful votes
  • Send Message
February 20th, 2021
Verified purchase

I ordered tires on a Sunday and received them on a Tuesday!

Reason I chose this business:

Prices and timely service

Reason I chose this product:

Tire rating and overall review

Value
Shipping
Quality

Date of experience: February 20, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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