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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 38,140 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2982
  • Value
    26379
  • Shipping
    26341
  • Quality
    26912

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
10,132
Neutral
176
Negative
105
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Instant Feedback

471,185 reviews

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How would you rate Tire Rack?

Reviews (38,140)

Rating

Timeframe

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Reviews that mention popular keywords

tire rack (7963) customer service (1749) web site (410) shopping experience (423)
Thumbnail of user edwardh963
Maryland
1 review
0 helpful votes
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September 26th, 2022
Verified purchase

I ordered in evening and tire store received my tires the next day. Less than 24 hours.

Reason I chose this business:

Used you before

Value
Shipping
Quality

Date of experience: September 26, 2022

Thumbnail of user haroldf425
New York
1 review
0 helpful votes
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April 3rd, 2022
Verified purchase
• Updated review

They keep on meeting and exceeding my expectations.

Reason I chose this business:

Past experiences have been great!

Value
Shipping
Quality

Date of experience: April 3, 2022

It's my sixth or seventh time ordering from Tire Rack...
February 11th, 2022
Verified site experience
• Previous review

It's my sixth or seventh time ordering from Tire Rack and my experiences have all been great.

Reason I chose this business:

Purchase Tires for my son'd car.

Date of experience: February 11, 2022

Helpful sales Rep
December 14th, 2021
Verified site experience
• Previous review

Helpful sales Rep. And Live Chat was great.

Reason I chose this business:

Repeat customer.

Date of experience: December 14, 2021

Spoke with Luke and he was extremely helpful
July 13th, 2020
Verified site experience
• Previous review

Spoke with Luke and he was extremely helpful. Love the overall experience.

Reason I chose this business:

Returning customer

Date of experience: July 13, 2020

Thumbnail of user clayg55
Minnesota
1 review
0 helpful votes
  • Send Message
March 28th, 2023
Verified purchase
• Updated review

,Delivered to my installer quicker than he could install.

Reason I chose this business:

Purchased there before and do research there

Reason I chose this product:

Ticked the boxes

Value
Shipping
Quality

Date of experience: March 28, 2023

Pretty quick and standard, too many questions about...
March 22nd, 2023
Verified site experience
• Previous review

Pretty quick and standard, too many questions about my vehicle

Reason I chose this business:

Purchased there before and do research there

Date of experience: March 22, 2023

Thumbnail of user shawnl302
New Mexico
1 review
0 helpful votes
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October 25th, 2021
Verified purchase

Easy to do, products arrived quickly and were what I ordered

Reason I chose this business:

Free mounting and balancing and road hazard

Value
Shipping
Quality

Date of experience: October 25, 2021

Thumbnail of user justinc489
Colorado
2 reviews
0 helpful votes
  • Send Message
September 28th, 2022
Verified purchase
• Updated review

Easy, hassle free. Used before, will use again. Thanks guys!

Value
Shipping
Quality

Date of experience: September 28, 2022

Good
August 25th, 2021
Verified purchase
• Previous review

It's good...

Reason I chose this business:

Price and availability

Reason I chose this product:

Price and availability

Value
Shipping
Quality

Date of experience: August 25, 2021

It's good...
August 19th, 2021
Verified site experience
• Previous review

It's good...

Reason I chose this business:

Price and availability

Date of experience: August 19, 2021

Thumbnail of user pauld2593
Indiana
1 review
0 helpful votes
  • Send Message
December 24th, 2022
Verified purchase

Great service and beyond. Love tire rack everyone is very helpful

Value
Shipping
Quality

Date of experience: December 24, 2022

Thumbnail of user jamesl2680
Maryland
2 reviews
0 helpful votes
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October 26th, 2021
Verified purchase

Great on line experience.
Gill was most helpful in selecting tire.

Reason I chose this business:

Past experience

Value
Shipping
Quality

Date of experience: October 26, 2021

Thumbnail of user stepheno713
Virginia
1 review
0 helpful votes
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December 27th, 2022
Verified purchase

Looking forward to seeing how the tire installation goes.

Reason I chose this business:

Seems like you can connect me with a very good snow tire and making installation easy too.

Value
Shipping
Quality

Date of experience: December 27, 2022

Thumbnail of user alfredb174
Oregon
1 review
0 helpful votes
  • Send Message
April 2nd, 2022
Verified purchase

These tires are not easy to find in Central Oregon.

Reason I chose this business:

Best tire available at this price.

Service
Value
Shipping
Quality

Date of experience: April 2, 2022

Thumbnail of user donnaf1070
Wisconsin
1 review
0 helpful votes
  • Send Message
October 27th, 2021
Verified purchase

Super easy. Definitely recommend. Literally took me 15 minutes!

Reason I chose this business:

Easy to compare tires and availability

Value
Shipping
Quality

Date of experience: October 27, 2021

Thumbnail of user noreeng21
New York
1 review
0 helpful votes
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January 7th, 2022
Verified purchase

My neighbor recommended you. I'm trying Tirerack for the first time.

Value
Shipping
Quality

Date of experience: January 7, 2022

Thumbnail of user phillipf101
Connecticut
1 review
0 helpful votes
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October 25th, 2021
Verified purchase

Easy shopping and availability. Thought I got a good installer

Value
Shipping
Quality

Date of experience: October 25, 2021

Thumbnail of user mattb378
Maryland
1 review
0 helpful votes
  • Send Message
January 7th, 2022
Verified purchase
• Updated review

Easy to use website fast delivery and great prices

Reason I chose this business:

Good selection and generally quick shipping

Value
Shipping
Quality

Date of experience: January 7, 2022

Tire rack always has a great selection
October 8th, 2019
Verified site experience
• Previous review

Date of experience: October 8, 2019

Thumbnail of user neils478
Arizona
1 review
0 helpful votes
  • Send Message
March 25th, 2023
Verified purchase

Easy to find the wheel and tire package that best fits my vehicle

Reason I chose this business:

Easy to find what I wanted

Value
Shipping
Quality

Date of experience: March 25, 2023

Thumbnail of user marys3720
Pennsylvania
1 review
0 helpful votes
  • Send Message
September 25th, 2022
Verified purchase
• Updated review

Many tires to choose from that I can't get locally. Very fast shipping.

Reason I chose this business:

I am a return shopper, can't find the tires I want locally.

Value
Shipping
Quality

Date of experience: September 25, 2022

Easy to use and quick shipping directly to me
September 28th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Have had good experiences with them before.

Date of experience: September 28, 2021

Thumbnail of user richards2544
Missouri
1 review
0 helpful votes
  • Send Message
January 7th, 2022
Verified purchase
• Updated review

Fast, easy and reasonable prices on the tires I was looking for

Reason I chose this business:

Previous experience with purchasing tires through Tire Rack

Value
Shipping
Quality

Date of experience: January 7, 2022

Setting up the account and buy the tires I wanted was...
October 27th, 2020
Verified site experience
• Previous review

Setting up the account and buy the tires I wanted was fast and easy

Reason I chose this business:

Tire Rack's reputation for service, delivery and price.

Date of experience: October 27, 2020

Thumbnail of user melanieb694
New York
1 review
0 helpful votes
  • Send Message
September 23rd, 2022
Verified purchase

Easy access and ability to quickly make the purchase.

Reason I chose this business:

My husband and cousins use it.

Value
Shipping
Quality

Date of experience: September 23, 2022

Thumbnail of user ronaldt286
Indiana
1 review
0 helpful votes
  • Send Message
December 17th, 2022
Verified purchase
• Updated review

Easy to get all the tire info you need and a great selection

Value
Shipping
Quality

Date of experience: December 17, 2022

Ordering seems very easy and this was associated with...
September 14th, 2022
Verified site experience
• Previous review

Ordering seems very easy and this was associated with a claim for road hazard which also went smoothly thank you tire rack

Reason I chose this business:

Good prices, easy ordering, great help with road hazard assistance.

Date of experience: September 14, 2022

Easy, good price and good chat help
March 6th, 2021
Verified site experience
• Previous review

Date of experience: March 6, 2021

Thumbnail of user robertr4595
Georgia
1 review
0 helpful votes
  • Send Message
March 23rd, 2023
Verified purchase
• Updated review

Easy transaction with fast shipping and got everything at a good price

Reason I chose this business:

Price and had the parts I wanted

Reason I chose this product:

Auto shop recommended

Value
Shipping
Quality

Date of experience: March 23, 2023

Went smoothly
March 17th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Price reputation

Date of experience: March 17, 2023

Thumbnail of user johnh3810
Illinois
1 review
0 helpful votes
  • Send Message
September 18th, 2023
Verified purchase
• Updated review

Quick and easy ordering fast shipping reasonable price

Value
Shipping
Quality

Date of experience: September 18, 2023

Easy to pick out tires
June 27th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Price only online sight that has performance tires. I am a returning buyer.

Date of experience: June 27, 2020

Thumbnail of user jamesr3146
Minnesota
1 review
0 helpful votes
  • Send Message
January 2nd, 2022
Verified purchase

Tire rack was just what we needed. Good price, fast delivery.

Value
Shipping
Quality

Date of experience: January 2, 2022

Thumbnail of user ronaldp500
Delaware
1 review
0 helpful votes
  • Send Message
January 4th, 2022
Verified purchase

Simple, fast, affordable and good customer service

Reason I chose this business:

Always choose tire rack great experience every time

Value
Shipping
Quality

Date of experience: January 4, 2022

Thumbnail of user brianh2823
New York
1 review
0 helpful votes
  • Send Message
December 15th, 2022
Verified purchase

Tirerack is the best. Repeat customer because of it.

Reason I chose this business:

Rep, selection, price value.

Value
Shipping
Quality

Date of experience: December 15, 2022

Thumbnail of user kenc373
Illinois
1 review
0 helpful votes
  • Send Message
October 17th, 2021
Verified purchase
• Updated review

Didn't arrive on the estimated day. Totally messed up installation.

Reason I chose this business:

The price and availability sold me on TireRack. Also the reviews are great.

Value
Shipping
Quality

Date of experience: October 17, 2021

Easy
March 2nd, 2020
Verified site experience
• Previous review

Date of experience: March 2, 2020

Thumbnail of user jacobm728
Pennsylvania
1 review
0 helpful votes
  • Send Message
February 6th, 2021
Verified purchase
• Updated review

I like how you can see the tires on your car before buying them

Service
Value
Shipping
Quality

Date of experience: February 6, 2021

I like how you can see the tires on your car before...
January 31st, 2021
Verified site experience
• Previous review

I like how you can see the tires on your car before buying them

Date of experience: January 31, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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