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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 38,091 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2982
  • Value
    26375
  • Shipping
    26337
  • Quality
    26908

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
10,084
Neutral
176
Negative
105
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Instant Feedback

471,086 reviews

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How would you rate Tire Rack?

Reviews (38,091)

Rating

Timeframe

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Reviews that mention popular keywords

tire rack (7963) customer service (1749) web site (410) shopping experience (423)
Thumbnail of user dougs717
Ohio
1 review
0 helpful votes
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January 21st, 2022
Verified purchase

Easy to use web site and very helpful staff. Will for sure come back!

Reason I chose this business:

Only place I buy tires

Service
Value
Shipping
Quality

Date of experience: January 21, 2022

Thumbnail of user jonm789
Massachusetts
1 review
0 helpful votes
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July 10th, 2022
Verified purchase

Very straightforward and clear website, easy to navigate

Reason I chose this business:

Great prices and easy shipping options

Value
Shipping
Quality

Date of experience: July 10, 2022

Thumbnail of user johnf3795
Colorado
2 reviews
0 helpful votes
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January 20th, 2022
Verified purchase

Excellent service and quick turnaround saved me over the store front quotes.

Reason I chose this business:

Heard good reviews from Tire Rack userfs

Value
Shipping
Quality

Date of experience: January 20, 2022

Thumbnail of user crr12
New Jersey
1 review
0 helpful votes
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December 20th, 2020
Verified purchase

Order was shipped and arrived a full day before I thought it would be. Nice Job.

Date of experience: December 20, 2020

Thumbnail of user ryanh860
Rhode Island
1 review
0 helpful votes
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July 29th, 2021
Verified purchase

Tire seems to be kind of lacking on the tread side but I needed a match so it is fine

Reason I chose this business:

Fastest delivery time

Reason I chose this product:

Matches the other 3 tires

Value
Shipping
Quality

Date of experience: July 29, 2021

Thumbnail of user joew1213
Massachusetts
1 review
0 helpful votes
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October 13th, 2022
Verified purchase

Very user friendly and easy to find the products I needed.

Reason I chose this business:

Have the Tire I was looking for

Value
Shipping
Quality

Date of experience: October 13, 2022

Thumbnail of user danielf767
Florida
1 review
0 helpful votes
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December 19th, 2020
Verified purchase

Received my wheel set balanced and ready to install. Very convenient.

Date of experience: December 19, 2020

Thumbnail of user gagem14
Massachusetts
1 review
0 helpful votes
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January 21st, 2022
Verified purchase

I loved tire rack! Fast shipping, good quality product, easy convenience.

Reason I chose this business:

I googled tire websites!

Value
Shipping
Quality

Date of experience: January 21, 2022

Thumbnail of user joa468
Ohio
1 review
0 helpful votes
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December 20th, 2020
Verified purchase

Thanks in following through on my order. I'm a satisfied customer.

Date of experience: December 20, 2020

Thumbnail of user murphyp5
Canada
1 review
0 helpful votes
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November 9th, 2021
Verified purchase
• Updated review

Most friendly and so conveniently fast shipping, very satisfying.

Reason I chose this business:

Trust and quality tires

Value
Shipping
Quality

Date of experience: November 9, 2021

Super easy and fast procedure
November 17th, 2020
Verified site experience
• Previous review

Date of experience: November 17, 2020

Thumbnail of user christinaw785
Maryland
1 review
0 helpful votes
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October 13th, 2022
Verified purchase

Easy online and using affirm made the entire process great!

Value
Shipping
Quality

Date of experience: October 13, 2022

Thumbnail of user sebastianp66
New Jersey
1 review
0 helpful votes
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December 18th, 2020
Verified purchase

Amazing, it was better than expected. Incredible service and great price

Date of experience: December 18, 2020

Thumbnail of user tamras40
Wisconsin
1 review
0 helpful votes
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July 10th, 2022
Verified purchase

I like the information provided to compare and best prices

Reason I chose this business:

Recommended. Used before

Value
Shipping
Quality

Date of experience: July 10, 2022

Thumbnail of user humbertov15
New York
1 review
0 helpful votes
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December 19th, 2020
Verified purchase

Great service and shipping. Will recommend ans future buy

Date of experience: December 19, 2020

Thumbnail of user ivanb213
New York
2 reviews
0 helpful votes
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January 6th, 2023
Verified purchase

The overall experience was good. Easy online shopping, clear communication with status updates.

Value
Shipping
Quality

Date of experience: January 6, 2023

Thumbnail of user galec52
New York
1 review
0 helpful votes
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July 28th, 2021
Verified purchase

It was a pleasant experience from opening of web page unto order pick-up.

Reason I chose this business:

Good quality and fair price

Reason I chose this product:

It seemed worth the try

Value
Shipping
Quality

Date of experience: July 28, 2021

Thumbnail of user williamb3527
Ohio
1 review
0 helpful votes
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November 2nd, 2021
Verified purchase

Very well organized understandable web site. Easy to use.

Reason I chose this business:

Past use - recommended to me by Moreland Hills Auto

Value
Shipping
Quality

Date of experience: November 2, 2021

Thumbnail of user jessicab2490
New York
1 review
0 helpful votes
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January 13th, 2022
Verified purchase

Easy to compare tires and select what you need based on reviews.

Reason I chose this business:

Family member recommended.

Service
Value
Shipping
Quality

Date of experience: January 13, 2022

Thumbnail of user dorothym420
Florida
2 reviews
0 helpful votes
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December 11th, 2020
Verified purchase
• Updated review

Web site is easy to navigate. Offers a variety of good prices on tires.

Reason I chose this product:

Suggested by customer service.

Value
Shipping
Quality

Date of experience: December 11, 2020

Web site is easy to navigate
December 4th, 2020
Verified site experience
• Previous review

Web site is easy to navigate. Offers a variety of good prices on tires.

Date of experience: December 4, 2020

Thumbnail of user kevind1914
Connecticut
1 review
0 helpful votes
  • Send Message
October 4th, 2022
Verified purchase

Easy to find the tires you want! Delivered in no time at all!

Reason I chose this business:

Recommendation

Value
Shipping
Quality

Date of experience: October 4, 2022

Thumbnail of user peterv752
Washington
1 review
0 helpful votes
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January 13th, 2022
Verified purchase

Excellent as usual. I have bought from tire rack for many years now.

Reason I chose this business:

Return customer

Value
Shipping
Quality

Date of experience: January 13, 2022

Thumbnail of user wagnerd5
New York
1 review
0 helpful votes
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November 2nd, 2021
Verified purchase

I was able to find a proper tire and order it with not problems

Reason I chose this business:

It was recommended by my brother

Value
Shipping
Quality

Date of experience: November 2, 2021

Thumbnail of user lindam2354
West Virginia
1 review
0 helpful votes
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December 11th, 2020
Verified purchase
• Updated review

Easy to order & find just the right fit for my vehicle.

Reason I chose this business:

I live in a very rural area, so there is a limited choice of tires here. My husband wanted me to try Tire Rack.

Reason I chose this product:

A friend who installs tires recommended these tires.

Value
Shipping
Quality

Date of experience: December 11, 2020

Easy to order
December 4th, 2020
Verified site experience
• Previous review
Reason I chose this business:

My husband recommended it.

Date of experience: December 4, 2020

Thumbnail of user warrenb285
Virginia
1 review
0 helpful votes
  • Send Message
October 2nd, 2022
Verified purchase

Tires I ordered were competitively priced, and delivery was speedy.

Reason I chose this business:

Past experience with Tirerack.

Value
Shipping
Quality

Date of experience: October 2, 2022

Thumbnail of user francescac86
Virginia
1 review
0 helpful votes
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November 1st, 2021
Verified purchase

Site works well. I like being able to compare tires.

Reason I chose this business:

Price and amount of time in business.

Value
Shipping

Date of experience: November 1, 2021

Sitejabber for Business

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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