• Bookmark

    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 38,067 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2982
  • Value
    26373
  • Shipping
    26335
  • Quality
    26906

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
10,062
Neutral
174
Negative
105
View ratings trends

Instant Feedback

471,066 reviews

77
See all photos
How would you rate Tire Rack?

Reviews (38,067)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7941) customer service (1739) web site (410) shopping experience (421)
Thumbnail of user ernesta76
Louisiana
3 reviews
0 helpful votes
  • Send Message
December 6th, 2021
Verified purchase

Always good. I've dealt with Tirerack before. Fast deliveries.

Reason I chose this business:

The $50 VISA offer helps and you have the tire I need in stock

Value
Shipping
Quality

Date of experience: December 6, 2021

Thumbnail of user janeb811
Georgia
1 review
0 helpful votes
  • Send Message
February 7th, 2021
Verified purchase
• Updated review

Great options. I chose my tires and they were delivered quickly.

Reason I chose this business:

We have used you before and always had a great experience.

Reason I chose this product:

My husband chose them for me because they had good reviews.

Value
Shipping
Quality

Date of experience: February 7, 2021

Great options
January 29th, 2021
Verified site experience
• Previous review
Reason I chose this business:

We have used you before and always had a great experience.

Date of experience: January 29, 2021

Thumbnail of user halinaw11
Florida
1 review
0 helpful votes
  • Send Message
September 8th, 2021
Verified purchase

Excellent as always been with this company for over 20 years thanks

Service
Value
Shipping
Quality

Date of experience: September 8, 2021

Thumbnail of user bernardw121
Pennsylvania
1 review
0 helpful votes
  • Send Message
November 16th, 2022
Verified purchase

Searched tire type, then options. Choose best choice based on reviews and price.

Reason I chose this business:

Ease of use, great tools to compare.

Value
Shipping
Quality

Date of experience: November 16, 2022

Thumbnail of user johnc5929
Washington
1 review
0 helpful votes
  • Send Message
March 11th, 2021
Verified purchase
• Updated review

Very easy to order, and checking out the products.

Reason I chose this business:

Choose Tire Rack because of price’s.

Reason I chose this product:

Looks are cool

Service
Value
Shipping
Quality

Date of experience: February 7, 2021

Very easy to order, and checking out the products
February 1st, 2021
Verified site experience
• Previous review
Reason I chose this business:

Choose Tire Rack because of price’s.

Date of experience: February 1, 2021

Thumbnail of user donovint1
New Hampshire
1 review
0 helpful votes
  • Send Message
December 8th, 2021
Verified purchase

Easy and simple to place an order with great reviews.

Reason I chose this business:

Buying for my mom. Previous customer

Value
Shipping
Quality

Date of experience: December 8, 2021

Thumbnail of user linc43
Colorado
1 review
0 helpful votes
  • Send Message
September 10th, 2021
Verified purchase

The online chat with a real person was really helpful.

Reason I chose this business:

The price and the flexibility of selecting the installer for my tires

Reason I chose this product:

High quality

Value
Shipping
Quality

Date of experience: September 10, 2021

Thumbnail of user gerardb155
Massachusetts
1 review
0 helpful votes
  • Send Message
February 13th, 2023
Verified purchase

Have used Tire Rack in the past, always a great experience!

Reason I chose this business:

Best site for tires and info!

Value
Shipping
Quality

Date of experience: February 13, 2023

Thumbnail of user kimberlyh322
New York
1 review
0 helpful votes
  • Send Message
November 14th, 2022
Verified purchase
• Updated review

Easy to pick which tires are needed with websites helpful information they provide.

Reason I chose this business:

Used tire rack before, never any problems ordering.

Value
Shipping
Quality

Date of experience: November 14, 2022

Ease of use of site, easy to pick which tires are needed...
November 14th, 2022
Verified site experience
• Previous review

Ease of use of site, easy to pick which tires are needed with websites helpful information they provide.

Reason I chose this business:

Used tire rack before, never any problems ordering.

Date of experience: November 14, 2022

Easy to purchase
November 12th, 2019
Verified site experience
• Previous review
Reason I chose this business:

Known good source for tires

Date of experience: November 12, 2019

Thumbnail of user terryb953
West Virginia
3 reviews
0 helpful votes
  • Send Message
September 8th, 2021
Verified purchase

Great company with lightning quick delivery! The Tires arrived within 3 business days.

Value
Shipping
Quality

Date of experience: September 8, 2021

Thumbnail of user erwina28
New York
1 review
0 helpful votes
  • Send Message
February 23rd, 2022
Verified purchase

Easy ordering, and shipped quick. Will order again if needed.

Value
Shipping
Quality

Date of experience: February 23, 2022

Thumbnail of user toms1432
California
1 review
0 helpful votes
  • Send Message
February 5th, 2021
Verified purchase

My transaction was pretty basic and accordingly went smoothly.

Reason I chose this business:

Bought/ordered tires about 10 years ago so seemed like a good option this time around.

Reason I chose this product:

Research, knowledge, reviews

Value
Shipping
Quality

Date of experience: February 5, 2021

Thumbnail of user ericf283
Pennsylvania
2 reviews
0 helpful votes
  • Send Message
September 8th, 2021
Verified purchase
• Updated review

Tires came on time as promised, updates were not overbearing

Reason I chose this product:

They fit my needs

Value
Shipping
Quality

Date of experience: September 8, 2021

Quick and secure
November 25th, 2019
Verified site experience
• Previous review

Date of experience: November 25, 2019

Thumbnail of user danielb764
Michigan
1 review
0 helpful votes
  • Send Message
December 6th, 2021
Verified purchase
• Updated review

FIRESTONE INSTALLER WAS VERY SLOW. Had an appointment for 3:00 & didn't get tires on the car until 4:15.

Value
Shipping
Quality

Date of experience: December 6, 2021

GOOD
November 20th, 2019
Verified site experience
• Previous review
Reason I chose this business:

Fast service, great prices

Date of experience: November 20, 2019

Thumbnail of user klaush23
New York
1 review
0 helpful votes
  • Send Message
August 13th, 2022
Verified purchase
• Updated review

Great products at a fair price.(Not sure why my review has to have 50 letters, so here you are)

Reason I chose this business:

Past experience

Value
Shipping
Quality

Date of experience: August 13, 2022

Very easy to use, very complete experience
November 28th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Top in search engine

Date of experience: November 28, 2020

Thumbnail of user alanm842
Indiana
2 reviews
0 helpful votes
  • Send Message
February 21st, 2022
Verified purchase
• Updated review

The process was easy since I had purchased 4 tires only 2 months prior.

Reason I chose this business:

Replacement for a damaged tire

Value
Shipping
Quality

Date of experience: February 21, 2022

Miata
December 21st, 2021
Verified purchase
• Previous review

Reviewing the tires and placing the order was seamless.

Value
Shipping
Quality

Date of experience: December 21, 2021

Thumbnail of user edwardc752
Maryland
1 review
0 helpful votes
  • Send Message
September 8th, 2021
Verified purchase
• Updated review

The process was smooth and not complicated. Thank you very much.

Reason I chose this business:

I never used any other company, BTW.

Reason I chose this product:

Convenience.

Value
Shipping
Quality

Date of experience: September 8, 2021

The process was smooth
September 1st, 2021
Verified site experience
• Previous review

The process was smooth. Thank you.

Reason I chose this business:

I never used any other company.

Date of experience: September 1, 2021

Thumbnail of user wayneo178
Michigan
1 review
0 helpful votes
  • Send Message
November 14th, 2022
Verified purchase

Easy order process and documents are complete online

Reason I chose this business:

Suggested by Discount Tire

Value
Shipping
Quality

Date of experience: November 14, 2022

Thumbnail of user elizabethr2206
New York
1 review
0 helpful votes
  • Send Message
November 15th, 2022
Verified purchase

My experience was good. Quick check out and fast delivery

Reason I chose this business:

Tire prices

Value
Shipping
Quality

Date of experience: November 15, 2022

Thumbnail of user laceys94
Florida
1 review
0 helpful votes
  • Send Message
May 20th, 2022
Verified purchase

Excellent. Service. Would buy again.
Will tell friends about your firm.

Value
Shipping
Quality

Date of experience: May 20, 2022

Thumbnail of user johnk4633
New York
1 review
0 helpful votes
  • Send Message
November 16th, 2022
Verified purchase

Great experience. Was able to compare tires from my living room.

Value
Shipping
Quality

Date of experience: November 16, 2022

Thumbnail of user stevenk880
Wisconsin
1 review
0 helpful votes
  • Send Message
September 10th, 2021
Verified purchase
• Updated review

This is my eleventh set of tires purchased from Tire Rack!

Reason I chose this business:

Selection and technical advice

Reason I chose this product:

The Michelins provided the best combination of performance and durability that I was seeking.

Value
Shipping
Quality

Date of experience: September 10, 2021

This is my tenth set of tires purchased from Tire Rack!
September 3rd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Selection and techno advice

Date of experience: September 3, 2021

Thumbnail of user certesb
Colorado
1 review
0 helpful votes
  • Send Message
September 8th, 2021
Verified purchase

Good tires, fast delivery, just a little expensive.

Value
Shipping
Quality

Date of experience: September 8, 2021

Thumbnail of user jamesa1047
Michigan
1 review
0 helpful votes
  • Send Message
November 15th, 2022
Verified purchase
• Updated review

Ordered multiple sets from tire rack. Always great.

Reason I chose this business:

Past experience.

Value
Shipping
Quality

Date of experience: November 15, 2022

Fast, easy, convenient
March 25th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Prior experience

Date of experience: March 25, 2020

Thumbnail of user davidg2242
Tennessee
1 review
0 helpful votes
  • Send Message
August 13th, 2022
Verified purchase
• Updated review

Easy order, great research tools, lots of choices, best prices and fast service!

Reason I chose this business:

See previous comments

Value
Shipping
Quality

Date of experience: August 13, 2022

Great website!
March 1st, 2020
Verified site experience
• Previous review

Great website! Easy to view selection and make a purchase.

Date of experience: March 1, 2020

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

How do I know I can trust these reviews about Tire Rack?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Tire Rack?