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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 38,060 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2982
  • Value
    26371
  • Shipping
    26333
  • Quality
    26904

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
10,056
Neutral
174
Negative
105
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Instant Feedback

471,058 reviews

77
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How would you rate Tire Rack?

Reviews (38,060)

Rating

Timeframe

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Reviews that mention popular keywords

tire rack (7941) customer service (1739) web site (410) shopping experience (421)
Thumbnail of user mariap1371
Illinois
1 review
0 helpful votes
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December 21st, 2020
Verified purchase

I have received my tire next day. Thank you for good service.

Date of experience: December 21, 2020

Thumbnail of user matthewb1877
Massachusetts
1 review
0 helpful votes
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October 14th, 2022
Verified purchase

Great products easy to find on website and plenty of options

Service
Value
Shipping
Quality

Date of experience: October 14, 2022

Thumbnail of user benjaminc507
Michigan
1 review
0 helpful votes
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October 14th, 2022
Verified purchase

Gill was very helpful and pointed me to a tire comparison that helped finalize my decision

Reason I chose this business:

Return customer

Value
Shipping
Quality

Date of experience: October 14, 2022

Thumbnail of user scottg1169
Texas
1 review
0 helpful votes
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July 29th, 2021
Verified purchase
• Updated review

These tires were just what I needed, Easy, painless and great selection!

Reason I chose this business:

Great selection on tire sizes

Reason I chose this product:

Needed these tires for my track weekends at the road courses

Value
Shipping
Quality

Date of experience: July 29, 2021

Easy, painless and great selection!
July 23rd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Great selection on tire sizes

Date of experience: July 23, 2021

Thumbnail of user davidc7364
Kansas
1 review
0 helpful votes
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February 14th, 2023
Verified purchase

Good no problems it was painless and easy to order thanks

Reason I chose this business:

They better priced than anywhere in town

Value
Shipping
Quality

Date of experience: January 15, 2023

Thumbnail of user butchh11
Texas
1 review
0 helpful votes
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April 20th, 2022
Verified purchase

So far seems easy enough. Everything went about as planned.

Reason I chose this business:

They had the tires I was looking for

Value
Shipping
Quality

Date of experience: April 20, 2022

Thumbnail of user josephb2442
Massachusetts
1 review
0 helpful votes
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July 11th, 2022
Verified purchase

No problem everything was quite easy. Got rims from you guys back in 2014. Still have them.

Value
Shipping
Quality

Date of experience: July 11, 2022

Thumbnail of user joea932
New York
1 review
0 helpful votes
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July 12th, 2022
Verified purchase

Helpful and very easy! Customer service on the phone was pleasant as well

Reason I chose this business:

Previous wholesaler/buyer

Value
Shipping
Quality

Date of experience: July 12, 2022

Thumbnail of user francoisj8
Texas
1 review
0 helpful votes
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December 18th, 2020
Verified purchase

Awesome. Team followed up throughout the whole process

Date of experience: December 18, 2020

Thumbnail of user roberth4003
Arkansas
1 review
0 helpful votes
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November 9th, 2021
Verified purchase

Easy to navigate and place order, no problems were encountered

Reason I chose this business:

Recommended

Value
Shipping
Quality

Date of experience: November 9, 2021

Thumbnail of user matthewh1114
Illinois
1 review
0 helpful votes
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December 18th, 2020
Verified purchase

Good experience received my tire in a timely manner

Date of experience: December 18, 2020

Thumbnail of user orlands2
New Jersey
1 review
0 helpful votes
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November 10th, 2021
Verified purchase

Great tire shopping from home with good selections.

Reason I chose this business:

Because of the vast selection

Value
Shipping
Quality

Date of experience: November 10, 2021

Thumbnail of user isaacj75
Virginia
1 review
0 helpful votes
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July 30th, 2021
Verified purchase
• Updated review

Tire Rack is my go to store for tires. I've been using them since about 2000.

Reason I chose this business:

Previous experience

Reason I chose this product:

Good tires at a good price

Value
Shipping
Quality

Date of experience: July 30, 2021

Tire Rack is my go to store for tires
July 24th, 2021
Verified site experience
• Previous review

Tire Rack is my go to store for tires. I've been using them since about 2000.

Reason I chose this business:

Previous experience

Date of experience: July 24, 2021

Thumbnail of user warreno46
Wisconsin
1 review
0 helpful votes
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January 6th, 2023
Verified purchase

Found the whole experience easy to follow and helpful.

Reason I chose this business:

Friend recommended you.

Value
Shipping
Quality

Date of experience: January 6, 2023

Thumbnail of user deanh184
South Carolina
2 reviews
0 helpful votes
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April 18th, 2022
Verified purchase
• Updated review

Excellent website information with videos, instructions and reviews.

Reason I chose this business:

Excellent website information with videos, instructions and reviews.

Value
Shipping
Quality

Date of experience: April 18, 2022

Okayokayokay
October 6th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Thanks to Reggie at ext 4644... DMH

Date of experience: October 6, 2020

Thumbnail of user joycek245
Virginia
1 review
0 helpful votes
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December 20th, 2020
Verified purchase

Thank you for the rapid response! Greatly
Appreciated

Date of experience: December 20, 2020

Thumbnail of user briceh31
Connecticut
1 review
0 helpful votes
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October 11th, 2022
Verified purchase
• Updated review

Easy to navigate and found what I needed at fair prices

Reason I chose this business:

Pricing and information and reviews

Value
Shipping
Quality

Date of experience: October 11, 2022

Easy to navigate and find what I needed fair prices
October 11th, 2022
Verified site experience
• Previous review

Date of experience: October 11, 2022

Thumbnail of user ricks762
Pennsylvania
3 reviews
0 helpful votes
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July 11th, 2022
Verified purchase
• Updated review

Delivery time was Outstanding. Would use them again just for that reason.

Reason I chose this business:

Purchased before

Reason I chose this product:

I am familiar with Firestone products

Value
Shipping
Quality

Date of experience: July 11, 2022

All this bouncing around
August 4th, 2022
Verified site experience
• Previous review

All this bouncing around. Not needed. We just want to order tires and check out. 10,000 questions is not necessary.

Reason I chose this business:

Purchased before

Date of experience: July 5, 2022

Easy to navigate
January 19th, 2020
Verified site experience
• Previous review

Easy to navigate. Easy to undestand. A lot of other places should learn from you.

Reason I chose this business:

Used before

Date of experience: January 19, 2020

Thumbnail of user johno1382
Washington
1 review
0 helpful votes
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November 9th, 2021
Verified purchase

Very easy to find products and order. Fast delivery.

Reason I chose this business:

Found on line

Value
Shipping
Quality

Date of experience: November 9, 2021

Thumbnail of user noelo40
New York
1 review
0 helpful votes
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July 12th, 2022
Verified purchase

Great experience! Tire rack always has the best prices

Reason I chose this business:

Great quality, and you always send me new, new tires with great (Tires Manufactured Date). Keep up the great service!

Value
Shipping
Quality

Date of experience: July 12, 2022

Thumbnail of user tylerk188
Pennsylvania
1 review
0 helpful votes
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July 29th, 2021
Verified purchase

Thank you Tirerack, everything was quick and easy.

Service
Value
Shipping
Quality

Date of experience: July 29, 2021

Thumbnail of user markd1782
Indiana
1 review
0 helpful votes
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December 18th, 2020
Verified purchase

They arrived at different times but all came within a timely manner

Date of experience: December 18, 2020

Thumbnail of user robertf3240
Massachusetts
2 reviews
0 helpful votes
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January 6th, 2023
Verified purchase

Very happy with products pricing and easy ordering.

Reason I chose this business:

I have been a customer of Tirerack for years and made several purchases in the past.

Value
Shipping
Quality

Date of experience: January 6, 2023

Thumbnail of user suzannea180
Washington
1 review
0 helpful votes
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July 29th, 2021
Verified purchase
• Updated review

Amazing pricing compared to the Benz Dealer. Thanks!

Reason I chose this business:

Friend recommended

Value
Shipping
Quality

Date of experience: July 29, 2021

Amazing pricing compared to the Benz Dealer
July 23rd, 2021
Verified site experience
• Previous review

Amazing pricing compared to the Benz Dealer. Thanks!

Reason I chose this business:

Friend recommended

Date of experience: July 23, 2021

Thumbnail of user michaelw4661
Texas
1 review
0 helpful votes
  • Send Message
April 16th, 2022
Verified purchase

Easy to use website. Best price I could find. Fast shipping with tracking.

Value
Shipping
Quality

Date of experience: April 16, 2022

Sitejabber for Business

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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