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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 38,024 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2982
  • Value
    26369
  • Shipping
    26331
  • Quality
    26902

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
10,023
Neutral
172
Negative
105
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Instant Feedback

470,998 reviews

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How would you rate Tire Rack?

Reviews (38,024)

Rating

Timeframe

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Reviews that mention popular keywords

tire rack (7941) customer service (1739) web site (410) shopping experience (421)
Thumbnail of user briana787
New Jersey
1 review
0 helpful votes
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February 8th, 2021
Verified purchase

... and it was actually faster than what I expected perfect to be.

Reason I chose this business:

Bought from them in the past.

Reason I chose this product:

Was recommended

Value
Shipping
Quality

Date of experience: February 8, 2021

Thumbnail of user randyg536
Kentucky
1 review
0 helpful votes
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February 13th, 2023
Verified purchase

Ease of software. Tires available, and fast shipping.

Reason I chose this business:

Offering Specialty tires

Value
Shipping
Quality

Date of experience: February 13, 2023

Thumbnail of user mackm84
Georgia
1 review
0 helpful votes
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May 22nd, 2022
Verified purchase

Tire Rack made it easy to order tires for my daughter's car.

Reason I chose this business:

I’ve used Tire Rack before.

Value
Shipping
Quality

Date of experience: May 22, 2022

Thumbnail of user derrickh234
Pennsylvania
1 review
0 helpful votes
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August 14th, 2023
Verified purchase
• Updated review

Good to deal with! Fast shipping! Will be back... repeat customer already!

Reason I chose this product:

Price/reviews

Value
Shipping
Quality

Date of experience: August 14, 2023

Good to deal with!
August 8th, 2023
Verified site experience
• Previous review

Date of experience: August 8, 2023

Thumbnail of user jaye489
Arizona
1 review
0 helpful votes
  • Send Message
May 22nd, 2022
Verified purchase

All good. This site is user friendly and offers buyer lots of assistance.

Reason I chose this business:

Good past experience.

Service
Value
Shipping
Quality

Date of experience: May 22, 2022

Thumbnail of user dustinh289
Georgia
1 review
0 helpful votes
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September 8th, 2021
Verified purchase

I got my tires super quick really appreciate the service.

Reason I chose this business:

Great deals

Reason I chose this product:

I like the look and price

Value
Shipping
Quality

Date of experience: September 8, 2021

Thumbnail of user peters1543
Texas
1 review
0 helpful votes
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February 6th, 2021
Verified purchase

I've order before from Tire Rack & their shipping is super fast.

Value
Shipping
Quality

Date of experience: February 6, 2021

Thumbnail of user jamess3335
New Jersey
2 reviews
0 helpful votes
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March 11th, 2021
Verified purchase
• Updated review

Excellent, especially the assistance I received from
Neil, your sales specialist.

Reason I chose this business:

To tell the truth, your promotional sales price on the items I needed. Thank you. Stay healthy, everybody.

Service
Value
Shipping
Quality

Date of experience: February 7, 2021

Excellent, especially the assistance I received from...
January 29th, 2021
Verified site experience
• Previous review

Excellent, especially the assistance I received from
Neil, your sales specialist.

Reason I chose this business:

To tell the truth, your promotional sales price on the items I needed. Thank you. Stay healthy, everybody.

Date of experience: January 29, 2021

Thumbnail of user brandonc399
Texas
1 review
0 helpful votes
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March 12th, 2021
Verified purchase

Quick and easy, Tirerack made sure they matched my rim size

Reason I chose this business:

Great overall experience

Reason I chose this product:

Needed snow tires

Value
Shipping
Quality

Date of experience: February 8, 2021

Thumbnail of user mikc15
Florida
1 review
0 helpful votes
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September 9th, 2021
Verified purchase

Everything was great and amazing, will most definitely buy again.

Value
Shipping
Quality

Date of experience: September 9, 2021

Thumbnail of user michaelp3767
Illinois
1 review
0 helpful votes
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September 11th, 2021
Verified purchase

Very simple. Competitive pricing and this is a local business for me.

Reason I chose this business:

Great past experience

Service
Value
Shipping
Quality

Date of experience: September 11, 2021

Thumbnail of user vickic406
Arizona
1 review
0 helpful votes
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May 22nd, 2022
Verified purchase

Great experience. Easy to process the transaction.

Reason I chose this business:

Previous customer

Value
Shipping
Quality

Date of experience: May 22, 2022

Thumbnail of user christ829
Indiana
1 review
0 helpful votes
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February 8th, 2021
Verified purchase

So these tires are exactly what thought they would be like.

Reason I chose this product:

Great reviews

Value
Shipping
Quality

Date of experience: February 8, 2021

Thumbnail of user brendam1039
Texas
1 review
0 helpful votes
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February 7th, 2021
Verified purchase

I ordered tires for my personal vehicle and the product was delivered within days.

Value
Shipping
Quality

Date of experience: February 7, 2021

Thumbnail of user jimw1204
Tennessee
1 review
0 helpful votes
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August 15th, 2022
Verified purchase

Fast, easy, and 50 characters plus an few spaces to make up this stupid survey

Reason I chose this business:

Porsche N2 spec availability

Value
Shipping
Quality

Date of experience: August 15, 2022

Thumbnail of user timothym904
California
1 review
0 helpful votes
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September 11th, 2021
Verified purchase
• Updated review

Very smooth. Live text with Ross previously was great.

I was unsure if the P ZEROS were left side or right side mounted only. The live text assured me of the proper installation that was done.

Reason I chose this business:

Good value & appears seamless.

Reason I chose this product:

The P ZEROS were the only option for 20” Rims. These close out Stars were $1K less than others.
I felt these were adequate as I’d put about 20K miles on the previous set & still had a bit of tread left.

Service
Value
Shipping
Quality

Date of experience: September 11, 2021

Very smooth
September 4th, 2021
Verified site experience
• Previous review

Very smooth. Live text with Ross previously was great.

Reason I chose this business:

Good value & appears seamless.

Date of experience: September 4, 2021

Thumbnail of user ronnam13
Massachusetts
1 review
0 helpful votes
  • Send Message
September 11th, 2021
Verified purchase
• Updated review

Ease of system use. Search for tires and comparisons were easy.

Reason I chose this business:

Searchex for tires online and at shops and found tire rack to offer best pricing, service and availability.

Reason I chose this product:

Michelin tires safety and reliability.

Value
Shipping
Quality

Date of experience: September 11, 2021

Ease of system use
September 4th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Installation mechanic reccommended

Date of experience: September 4, 2021

Thumbnail of user alisons273
Virginia
1 review
0 helpful votes
  • Send Message
September 9th, 2021
Verified purchase

It was great! The ordered arrived ahead of schedule.

Value
Shipping
Quality

Date of experience: September 9, 2021

Thumbnail of user joet798
Minnesota
1 review
0 helpful votes
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December 8th, 2021
Verified purchase
• Updated review

Fast shipping and great quality goods! Will definitely shop for my other vehicles.

Value
Shipping
Quality

Date of experience: December 8, 2021

Fast and easy!
December 2nd, 2021
Verified site experience
• Previous review

Date of experience: December 2, 2021

Thumbnail of user paulr2139
Florida
1 review
0 helpful votes
  • Send Message
May 22nd, 2022
Verified purchase

It was easy and previous satisfied shopping experience

Reason I chose this business:

Availability and more options

Service
Value
Shipping
Quality

Date of experience: May 22, 2022

Thumbnail of user johnc6980
Maryland
1 review
0 helpful votes
  • Send Message
September 11th, 2021
Verified purchase
• Updated review

Easy informative shopping with good advice and prices.

Reason I chose this business:

Prior customer with previous satisfaction with Tire Rack.

Reason I chose this product:

Quality tires, quiet ride was important, easy at home selection, no sales pressure.

Value
Shipping
Quality

Date of experience: September 11, 2021

Easy informative shopping with good advice and prices
September 5th, 2021
Verified site experience
• Previous review

Date of experience: September 5, 2021

Thumbnail of user dougt179
Virginia
1 review
0 helpful votes
  • Send Message
February 25th, 2022
Verified purchase

Received product well ahead of ship date promised. Excellent experience. Would recommend to others.

Reason I chose this business:

Availability, free shipping, price

Value
Shipping
Quality

Date of experience: February 25, 2022

Thumbnail of user pacitog
California
1 review
0 helpful votes
  • Send Message
August 15th, 2023
Verified purchase
• Updated review

Easy. I had multiple orders with the same company.

Reason I chose this business:

No bad experience with TIRE RACK so far

Value
Shipping
Quality

Date of experience: August 15, 2023

Easy
October 15th, 2019
Verified site experience
• Previous review
Reason I chose this business:

I always buy my tires in Tire Rack

Date of experience: October 15, 2019

Thumbnail of user gregp613
New Jersey
1 review
0 helpful votes
  • Send Message
May 22nd, 2022
Verified purchase

Super quick and attention to security is paramount, thankyou

Value
Shipping
Quality

Date of experience: May 22, 2022

Thumbnail of user timc75
Illinois
2 reviews
0 helpful votes
  • Send Message
February 7th, 2021
Verified purchase

I find the site easy to use, with helpful information

Reason I chose this business:

I have used Tire Rack a number of times over the years and have been pleased with the advice, pricing, and timely delivery. They deliver right to the shop and all I have to do is bring the vehicle in.

Reason I chose this product:

Compared features and ratings as well as price.

Value
Shipping
Quality

Date of experience: February 7, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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