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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 38,006 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2982
  • Value
    26368
  • Shipping
    26330
  • Quality
    26901

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.3%
Positive
10,007
Neutral
170
Negative
105
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470,983 reviews

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How would you rate Tire Rack?

Reviews (38,006)

Rating

Timeframe

Other

Reviews that mention popular keywords

tire rack (7941) customer service (1739) web site (410) shopping experience (421)
Thumbnail of user johnp3873
Virginia
1 review
0 helpful votes
  • Send Message
October 28th, 2022
Verified purchase
• Updated review

Web site very easy to use even for a moderate experienced computer user.

Reason I chose this business:

Good experience with prior purchases from Tire Rack.

Value
Shipping
Quality

Date of experience: October 28, 2022

Tire Purchase
August 18th, 2021
Verified purchase
• Previous review

Very satisfied. Good product selection. Good price. Very fast delivery.

Reason I chose this business:

Satisfaction with prior purchase.

Reason I chose this product:

I wanted a better wet traction tire than the Goodyear tires that came standard on my car. The Michelin tires I purchased were rated higher.

Value
Shipping
Quality

Date of experience: August 18, 2021

Ordering tires via your website was very easy
April 17th, 2021
Verified site experience
• Previous review
Reason I chose this business:

I have always had a good experience purchasing tires from Tire Rack in the past.

Date of experience: April 17, 2021

Thumbnail of user barryh136
Maryland
2 reviews
0 helpful votes
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August 16th, 2021
Verified purchase
• Updated review

Very pleased with the timely manner tires were received.

Reason I chose this business:

Pleased with past service.

Value
Shipping
Quality

Date of experience: August 16, 2021

It was good
December 31st, 2019
Verified site experience
• Previous review

Date of experience: December 31, 2019

Thumbnail of user josephg1666
Pennsylvania
1 review
0 helpful votes
  • Send Message
May 4th, 2022
Verified purchase

Great app very easy to navigate customer service top of the line.

Service
Quality

Date of experience: May 4, 2022

Thumbnail of user williamm2475
Virginia
2 reviews
0 helpful votes
  • Send Message
January 10th, 2021
Verified purchase

Outstanding service, both tire purchase & reception and mounting.

Date of experience: January 10, 2021

Thumbnail of user morganm295
California
1 review
0 helpful votes
  • Send Message
August 16th, 2021
Verified purchase

Ethan was very helpful and answered all of my questions

Value
Shipping
Quality

Date of experience: August 16, 2021

Thumbnail of user rebeccas2509
Colorado
1 review
0 helpful votes
  • Send Message
January 16th, 2023
Verified purchase

Great selection. Fast easy to buy. Cant beat free shipping.

Value
Shipping
Quality

Date of experience: January 16, 2023

Thumbnail of user aaronb1014
Iowa
1 review
0 helpful votes
  • Send Message
January 15th, 2023
Verified purchase

Super fast shipping. Competitive prices.
Very useful fitment tool!

Reason I chose this business:

They had what I needed with quick shipping.

Value
Shipping
Quality

Date of experience: January 15, 2023

Thumbnail of user leroyk47
Florida
1 review
0 helpful votes
  • Send Message
November 23rd, 2021
Verified purchase

Dependable company with reliable service each and every time I've made a purchase.

Reason I chose this business:

Purchased before.

Value
Shipping
Quality

Date of experience: November 23, 2021

Thumbnail of user robertg2690
Pennsylvania
1 review
0 helpful votes
  • Send Message
August 16th, 2021
Verified purchase
• Updated review

Easy to navigate, enjoyable interaction with chat.

Reason I chose this business:

Price and services

Reason I chose this product:

Tire reviews

Value
Shipping
Quality

Date of experience: August 16, 2021

Easy to navigate, enjoyable interaction with chat
August 10th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Price and services

Date of experience: August 10, 2021

Thumbnail of user williamz589
South Carolina
1 review
0 helpful votes
  • Send Message
January 15th, 2023
Verified purchase

Quick and easy process. Great price. Fast delivery.

Reason I chose this business:

Previous experience

Value
Shipping
Quality

Date of experience: January 15, 2023

Thumbnail of user rolandr56
Georgia
1 review
0 helpful votes
  • Send Message
April 23rd, 2023
Verified purchase
• Updated review

Great customer service. Competitive tire prices. Very good shipping.

Reason I chose this business:

Has the tire I needed at an affordable price. And my experience with their customer service in the past gives me the peace of mind knowing, if I needed help, I will get it.

Value
Shipping
Quality

Date of experience: April 23, 2023

Great feature being able to see wheels on my vehicle...
August 31st, 2020
Verified site experience
• Previous review

Great feature being able to see wheels on my vehicle model and color. Jim with technical support was very helpful. Very good customer service experience.

Reason I chose this business:

Just shopping around the internet for tires and came upon this site. Already considering going to larger wheels for my old Camry, cause 14" tires are becoming harder to find. So I decided to look into tire and wheel package. Found what I was looking for at what seems to be a good price, so I made the decision to bite the bullet and get the larger diameter wheel and tire. Jim with technical support was very helpful.

Date of experience: August 31, 2020

Thumbnail of user sergiou8
Mexico
1 review
0 helpful votes
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August 16th, 2021
Verified purchase

It was easy to find the wheels in two days I received them at my house

Value
Shipping
Quality

Date of experience: August 16, 2021

Thumbnail of user scottl1061
Wyoming
2 reviews
0 helpful votes
  • Send Message
January 10th, 2021
Verified purchase

Wheels were here within 2 days, boxed up nice and near!

Date of experience: January 10, 2021

Thumbnail of user thomast1227
New Jersey
1 review
0 helpful votes
  • Send Message
August 16th, 2021
Verified purchase

Excellent service for first time buyer. Will recommend to a friend.

Reason I chose this business:

My sons recommendation

Reason I chose this product:

Price and appearance

Value
Shipping
Quality

Date of experience: August 16, 2021

Thumbnail of user jeremyc700
Delaware
1 review
0 helpful votes
  • Send Message
January 19th, 2023
Verified purchase

Very easy to use! Tires showed up hours before I expected them.

Reason I chose this business:

A friend told me about you.

Value
Shipping
Quality

Date of experience: January 19, 2023

Thumbnail of user erics1979
Texas
1 review
0 helpful votes
  • Send Message
August 16th, 2021
Verified purchase
• Updated review

Easy process and stock in hand… thanks will shop again

Value
Shipping
Quality

Date of experience: August 16, 2021

Easy process
August 10th, 2021
Verified site experience
• Previous review

Date of experience: August 10, 2021

Thumbnail of user georgea679
New Mexico
2 reviews
0 helpful votes
  • Send Message
May 3rd, 2022
Verified purchase

Easy to accomplish. Lots of variety. Affirm payment

Reason I chose this business:

Good/best price

Quality

Date of experience: May 3, 2022

Thumbnail of user beckieb9
Illinois
1 review
0 helpful votes
  • Send Message
August 16th, 2021
Verified purchase
• Updated review

I keep coming back because it's
always so easy and convenient.

Reason I chose this business:

Recommended by family members

Reason I chose this product:

Right product for vehicle

Value
Shipping
Quality

Date of experience: August 16, 2021

It's always so easy!
December 16th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Recommended by family members

Reason I chose this product:

Right product for vehicle

Date of experience: December 16, 2020

Super Easy!
December 10th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Recommended by family members

Date of experience: December 10, 2020

Thumbnail of user jonathana417
Maryland
1 review
0 helpful votes
  • Send Message
November 22nd, 2021
Verified purchase
• Updated review

Excellent service by tire rack. Would recommend everytime

Reason I chose this business:

It is very convenient and simple

Value
Shipping
Quality

Date of experience: November 22, 2021

Excellent service
November 16th, 2021
Verified site experience
• Previous review
Reason I chose this business:

It is very convenient and simple

Date of experience: November 16, 2021

Thumbnail of user muhammadk100
New York
1 review
0 helpful votes
  • Send Message
August 18th, 2021
Verified purchase

Great price and quick delivery. Was easy to navigate through tire sizes

Reason I chose this business:

Easy to order

Reason I chose this product:

Great price

Value
Shipping
Quality

Date of experience: August 18, 2021

Thumbnail of user patriciaw1480
Virginia
1 review
0 helpful votes
  • Send Message
August 16th, 2021
Verified purchase
• Updated review

Great help from Monty and tie tires are awesome, Delivery was on time.

Reason I chose this business:

Used before

Reason I chose this product:

Limited it to a few selections discussed with Monty and decided

Value
Shipping
Quality

Date of experience: August 16, 2021

Great help from Monty
August 10th, 2021
Verified site experience
• Previous review

Date of experience: August 10, 2021

Thumbnail of user dione6
California
1 review
0 helpful votes
  • Send Message
August 18th, 2021
Verified purchase
• Updated review

Quick and easy transaction I got my order shipped within a day

Reason I chose this business:

Affirm payment

Reason I chose this product:

Quality and price

Value
Shipping
Quality

Date of experience: August 18, 2021

Quick and easy transaction
August 12th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Affirm payment

Date of experience: August 12, 2021

Thumbnail of user michaelw5063
Alaska
1 review
0 helpful votes
  • Send Message
July 25th, 2022
Verified purchase

Easy to find products, good selection, fast delivery

Reason I chose this business:

Reputation, ease, quality

Value
Shipping
Quality

Date of experience: July 25, 2022

Thumbnail of user morrisw39
Florida
1 review
0 helpful votes
  • Send Message
May 3rd, 2022
Verified purchase
• Updated review

Buying from Tire rack is very easy and convenient.

Reason I chose this business:

Availability and ease of finding products I needed.

Quality

Date of experience: May 3, 2022

Easy convenient, safe, always a pleasure shopping at...
April 26th, 2021
Verified site experience
• Previous review

Easy convenient, safe, always a pleasure shopping at the Tire Rack

Reason I chose this business:

Easy convenient, safe, always a pleasure shopping at the Tire Rack

Date of experience: April 26, 2021

Thumbnail of user jonr541
Tennessee
1 review
0 helpful votes
  • Send Message
July 23rd, 2022
Verified purchase

Quick, easy to find my desired tire, great local installer choice

Reason I chose this business:

Previous purchase experience

Value
Shipping
Quality

Date of experience: July 23, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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