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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 37,952 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2982
  • Value
    26366
  • Shipping
    26328
  • Quality
    26899

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,959
Neutral
169
Negative
102
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470,914 reviews

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How would you rate Tire Rack?

Reviews (37,952)

Rating

Timeframe

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Reviews that mention popular keywords

tire rack (7930) customer service (1736) web site (411) shopping experience (421)
Thumbnail of user andrewb1143
Missouri
1 review
0 helpful votes
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September 14th, 2021
Verified purchase
• Updated review

Big price increase for same tire bought a few months ago soured deal. Service was good.

Reason I chose this business:

Long time customer.

Value
Shipping
Quality

Date of experience: September 14, 2021

Great
September 7th, 2021
Verified site experience
• Previous review

Great. As always.

Reason I chose this business:

Long time customer.

Date of experience: September 7, 2021

Great, as usual!
October 14th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Been using you for years.

Date of experience: October 14, 2020

Thumbnail of user peterd1989
New York
1 review
0 helpful votes
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November 19th, 2022
Verified purchase

Easy to use site with good information. Picked exact tires I needed

Reason I chose this business:

Ease of shopping and good internal support

Value
Shipping
Quality

Date of experience: November 19, 2022

Thumbnail of user davidd4563
New York
1 review
0 helpful votes
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November 18th, 2022
Verified purchase

Tire rack makes buying easy, had a quick question this time and Austin was very helpful.

Reason I chose this business:

Usually the best prices and good tire choices

Value
Shipping
Quality

Date of experience: November 18, 2022

Thumbnail of user robertk1755
Florida
2 reviews
0 helpful votes
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February 9th, 2021
Verified purchase
• Updated review

4 tires delivered in one day to the installer I chose, free. Great prices on high-end products.

Reason I chose this business:

Price, availability, quick free shipping to my chosen installer.

Reason I chose this product:

Many reviews stated these were excellent tires!

Service
Value
Shipping
Quality

Date of experience: February 9, 2021

Availability changes too many times
February 3rd, 2021
Verified site experience
• Previous review

Availability changes too many times. Other than that, good tires at a fair price.

Reason I chose this business:

Price, availability, quick free shipping to my chosen installer

Date of experience: February 3, 2021

Thumbnail of user maxwells34
California
1 review
0 helpful votes
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February 9th, 2021
Verified purchase
• Updated review

Best place to get the tires I need for track and street performance!

Reason I chose this business:

Ease of finding the right tire at a very affordable price

Service
Value
Shipping
Quality

Date of experience: February 9, 2021

Best place to get the tires I need for track and street...
June 2nd, 2020
Verified site experience
• Previous review

Best place to get the tires I need for track and street performance!

Reason I chose this business:

Ease of finding the right tire at a very affordable price

Date of experience: June 2, 2020

Thumbnail of user nataliek94
Virginia
2 reviews
0 helpful votes
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May 23rd, 2022
Verified purchase
• Updated review

Great value and fast service. I always go to tire rack

Reason I chose this business:

Used tire rack before

Value
Shipping
Quality

Date of experience: May 23, 2022

I needed a tire match but went through the search via...
January 20th, 2020
Verified site experience
• Previous review

I needed a tire match but went through the search via make and model and michelin premier didnt show up as options. I was wondering why

Reason I chose this business:

Usually great service and shipping is fast

Date of experience: January 20, 2020

Thumbnail of user rickr655
New York
1 review
0 helpful votes
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March 14th, 2021
Verified purchase

Very efficient reasonable pricing excellent service!

Reason I chose this business:

Same as above

Value
Shipping
Quality

Date of experience: February 10, 2021

Thumbnail of user davidh4860
Maryland
1 review
0 helpful votes
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August 17th, 2022
Verified purchase
• Updated review

Always a good experience with TireRack. I have never been disappointed.

Reason I chose this business:

Return customer of many years.

Value
Shipping
Quality

Date of experience: August 17, 2022

Always good prices...
December 16th, 2020
Verified purchase
• Previous review

Always quick and easy at TireRack

Reason I chose this business:

Repeat customer

Reason I chose this product:

The tires I originally want to order were on a very long backorder from Japan for the Covid. I ordered Continental tires I have used in the past. TireRack is always on the ball and I ordered my tires on the way from Baltimore to a drop in NY (I'm a courier). Ordered early AM that day and picked up in New Castle on the way back home. Long time customer here very satisfied with TireRack service and value!

Value
Shipping
Quality

Date of experience: December 16, 2020

Allways quick and easy at TireRack
December 10th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Repeat customer

Date of experience: December 10, 2020

Thumbnail of user davidr4428
Alaska
1 review
0 helpful votes
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February 25th, 2022
Verified purchase
• Updated review

Very easy to order and free shipping make a big difference.

Reason I chose this business:

See a lot of people suggested you

Value
Shipping
Quality

Date of experience: February 25, 2022

I will know more when I receive my order
February 18th, 2022
Verified site experience
• Previous review
Reason I chose this business:

See a lot of people suggested you

Date of experience: February 18, 2022

Thumbnail of user romeoc29
Hawaii
1 review
0 helpful votes
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December 10th, 2021
Verified purchase

Very quick and easy to order tires. Will use service again

Value
Shipping
Quality

Date of experience: December 10, 2021

Thumbnail of user patriciaf1544
Massachusetts
3 reviews
0 helpful votes
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September 10th, 2021
Verified purchase

Quick and easy. Have the model tire I was searching for

Value
Shipping
Quality

Date of experience: September 10, 2021

Thumbnail of user jonathanl752
District of Columbia
1 review
0 helpful votes
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August 16th, 2022
Verified purchase

Great experience overall, would definitely recommend to family and friends.

Reason I chose this business:

Needed tires

Value
Shipping
Quality

Date of experience: August 16, 2022

Thumbnail of user briang1547
New York
1 review
0 helpful votes
  • Send Message
May 23rd, 2022
Verified purchase

Easy to navigate website, prices are reasonable and had good selection

Reason I chose this business:

I did not want to go to Walmart to get tires and local prices are ridiculous

Value
Shipping
Quality

Date of experience: May 23, 2022

Thumbnail of user timr438
New York
1 review
0 helpful votes
  • Send Message
February 11th, 2021
Verified purchase
• Updated review

Simple, easy process with fast turn around delivery

Reason I chose this product:

Price and based on numerous reviews

Value
Shipping
Quality

Date of experience: February 11, 2021

Love the reviews
February 5th, 2021
Verified site experience
• Previous review

Date of experience: February 5, 2021

Thumbnail of user inocenciov1
Texas
1 review
0 helpful votes
  • Send Message
February 25th, 2022
Verified purchase

Best price... on line... i recommend tire rack save money and time...

Value
Shipping
Quality

Date of experience: February 25, 2022

Thumbnail of user jasond1334
Georgia
1 review
0 helpful votes
  • Send Message
August 16th, 2022
Verified purchase

Competitive pricing and fast shipping! My second purchase with Tire Rack.

Value
Shipping
Quality

Date of experience: August 16, 2022

Thumbnail of user christopherl844
North Carolina
1 review
0 helpful votes
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September 11th, 2021
Verified purchase

Great experience! The customer service chat was very helpful.

Service
Value
Shipping
Quality

Date of experience: September 11, 2021

Thumbnail of user kennethc1014
California
1 review
0 helpful votes
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August 16th, 2022
Verified purchase

Was good, great information delivery on time as stated

Value
Shipping
Quality

Date of experience: August 16, 2022

Thumbnail of user mikem2535
Illinois
1 review
0 helpful votes
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February 9th, 2021
Verified purchase

Ordered on a Wednesday and arrived Thursday afternoon

Reason I chose this business:

Product availability and service.

Reason I chose this product:

Needed snow tires.

Value
Shipping
Quality

Date of experience: February 9, 2021

Thumbnail of user richardc3555
Maryland
2 reviews
0 helpful votes
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August 17th, 2022
Verified purchase

Many selections with data to analyze. Web site is a breeze.

Reason I chose this business:

I always use Tire Rack, been a customer for years.

Value
Shipping
Quality

Date of experience: August 17, 2022

Thumbnail of user stephend1542
Massachusetts
1 review
0 helpful votes
  • Send Message
August 16th, 2023
Verified purchase

Order late Wednesday night received tire Friday afternoon

Reason I chose this business:

Fast delivery

Value
Shipping
Quality

Date of experience: August 16, 2023

Thumbnail of user jeffreyy180
Kansas
1 review
0 helpful votes
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January 21st, 2023
Verified purchase

I really liked the reviews as it helped me make a selection easier.

Reason I chose this business:

Lowest prices and give good tire reviews

Value
Shipping
Quality

Date of experience: January 21, 2023

Thumbnail of user davide1543
Iowa
1 review
0 helpful votes
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February 7th, 2022
Verified purchase
• Updated review

Fairly easy. Website is good to navigate. Competitive pricing and quick availability.

Reason I chose this business:

Used Tire Rack in the past.

Value
Shipping
Quality

Date of experience: February 7, 2022

Easy website to use
June 12th, 2021
Verified site experience
• Previous review

Easy website to use.
Large variety

Date of experience: June 12, 2021

Thumbnail of user kits27
Delaware
1 review
0 helpful votes
  • Send Message
August 19th, 2021
Verified purchase

Well-designed website, reasonable prices, range of choices. Fast delivery.

Reason I chose this product:

To replace an original equipment tire that went flat.

Value
Shipping
Quality

Date of experience: August 19, 2021

Thumbnail of user garys2273
Tennessee
1 review
0 helpful votes
  • Send Message
July 25th, 2022
Verified purchase

Hassle free ordering, fast delivery, and a great price.

Service
Value
Shipping
Quality

Date of experience: July 25, 2022

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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