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    Tire Rack

2024 SITEJABBER AWARD

Tire Rack

Overview

Tire Rack has a rating of 4.9 stars from 37,916 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tire Rack most frequently mention customer service, fast delivery, and next day. Tire Rack ranks 1st among Tires sites.

  • Service
    2982
  • Value
    26362
  • Shipping
    26324
  • Quality
    26895

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 97.4%
Positive
9,925
Neutral
167
Negative
102
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Instant Feedback

470,868 reviews

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How would you rate Tire Rack?

Reviews (37,916)

Rating

Timeframe

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Reviews that mention popular keywords

tire rack (7876) customer service (1718) web site (409) shopping experience (418)
Thumbnail of user michaelg4473
New York
1 review
0 helpful votes
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August 17th, 2022
Verified purchase
• Updated review

Thank you! Pleasant. Timely, professional. Reliable

Value
Shipping
Quality

Date of experience: August 17, 2022

Very smooth and easy to navigate
April 6th, 2022
Verified site experience
• Previous review

Date of experience: April 6, 2022

Thumbnail of user edsong9
Illinois
1 review
0 helpful votes
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February 12th, 2021
Verified purchase

Pricing, products and delivery time always on point

Reason I chose this business:

Because they know what they're doing

Reason I chose this product:

Great tires for a great price per usual

Value
Shipping
Quality

Date of experience: February 12, 2021

Thumbnail of user timc1268
Ohio
1 review
0 helpful votes
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November 20th, 2022
Verified purchase

Still best site for sizing info, and decent pricing

Reason I chose this business:

Selection- but it was close, Samsclub had second choice for less, delivery to store, cheap install, but didn't carry the brand I wanted...plus I kinda hate sams club. Summit Racing didnt carry the brand/size either- they're usually slightly higher, but convenient. Just now thought, shoulda tried Summit's zip code, bet tirerack woulda shipped there for install too

Service
Value
Shipping
Quality

Date of experience: November 20, 2022

Thumbnail of user geraldd345
New York
1 review
0 helpful votes
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August 18th, 2022
Verified purchase

Fast service - Received in 3 business days of ordering

Reason I chose this business:

Referred by my salesperson at the Mercedes Dealership

Value
Shipping
Quality

Date of experience: August 18, 2022

Thumbnail of user lorenzof28
Florida
1 review
0 helpful votes
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February 12th, 2021
Verified purchase

I got a great price and received tires before expected.

Reason I chose this business:

Easy search and price tire comparison.

Value
Shipping
Quality

Date of experience: February 12, 2021

Thumbnail of user christophers1552
Kentucky
1 review
0 helpful votes
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February 12th, 2021
Verified purchase
• Updated review

Amazing selection with great tools to pick the right tires!

Reason I chose this business:

Great price and huge selection

Reason I chose this product:

Great reviews and great price

Value
Shipping
Quality

Date of experience: February 12, 2021

Easy
February 6th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Great price and huge selection

Date of experience: February 6, 2021

Thumbnail of user josephs2561
Georgia
1 review
0 helpful votes
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February 27th, 2022
Verified purchase

Tire Rack is the best and most cost-effective way of buying new tires.

Reason I chose this business:

Past experience of excellent service.

Value
Shipping
Quality

Date of experience: February 27, 2022

Thumbnail of user jimr804
Oregon
1 review
0 helpful votes
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February 13th, 2021
Verified purchase

Great service, excellent price!
Delivery arrived on time!

Reason I chose this business:

Service and Price

Reason I chose this product:

I prefer Michelin Latitude X-Ice for winter driving conditions, they can’t be beat!

Value
Shipping
Quality

Date of experience: February 13, 2021

Thumbnail of user patrickb607
Nebraska
1 review
0 helpful votes
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September 14th, 2021
Verified purchase
• Updated review

Good road hazard and great price. Overnight delivery was unexpected but welcomed.

Reason I chose this business:

Bought my tires from here

Service
Value
Shipping
Quality

Date of experience: September 14, 2021

Good road hazard warranty
September 8th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Bought my tires from here

Date of experience: September 8, 2021

Easy to follow web page
May 6th, 2020
Verified site experience
• Previous review
Reason I chose this business:

Price and convenience

Date of experience: May 6, 2020

Thumbnail of user robertf2123
Illinois
1 review
0 helpful votes
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September 15th, 2021
Verified purchase

Fair prices, fast delivery, easy ordering, great follow up

Reason I chose this business:

Value and selection

Value
Shipping
Quality

Date of experience: September 15, 2021

Thumbnail of user benjamins191
Wisconsin
1 review
0 helpful votes
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February 27th, 2022
Verified purchase
• Updated review

Excellent as always! The Tire Rack is top-notch, my go-to place.

Reason I chose this business:

Tire Rack is my go-to place for tires. Been coming for years.

Value
Shipping
Quality

Date of experience: February 27, 2022

At first I had an issue finding wheels and tires in...
December 2nd, 2019
Verified site experience
• Previous review

At first I had an issue finding wheels and tires in stock at my local location, but a helpful person assisted me with live chat and I was able to find what I needed.

Reason I chose this business:

Best selection, best prices.

Date of experience: December 2, 2019

Thumbnail of user timothym997
Pennsylvania
1 review
0 helpful votes
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December 9th, 2021
Verified purchase

Excellent website - love how I could choose location and time to have tires installed.

Value
Shipping
Quality

Date of experience: December 9, 2021

Thumbnail of user irenel182
New York
1 review
0 helpful votes
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September 14th, 2021
Verified purchase

Had many tire options to choose from and Hank was very helpful.

Reason I chose this business:

In stock selection that no other supplier had.

Service
Value
Shipping
Quality

Date of experience: September 14, 2021

Thumbnail of user jovob
New Jersey
1 review
0 helpful votes
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March 17th, 2021
Verified purchase

Love having tires brought to the front door! Convenient.

Reason I chose this business:

We have used them before.

Reason I chose this product:

Old tires needed replacing.

Value
Shipping
Quality

Date of experience: February 13, 2021

Thumbnail of user mikem2539
California
1 review
0 helpful votes
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March 16th, 2021
Verified purchase

They had some tires that I needed, was happy to have them shipped quickly!

Reason I chose this product:

Speed/performance rating
Not cheap Chinese tires.

Service
Value
Shipping
Quality

Date of experience: February 12, 2021

Thumbnail of user gerardob61
Florida
1 review
0 helpful votes
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August 18th, 2023
Verified purchase
• Updated review

I am a Tirerack customer for more than 10 years and they never let me down

Reason I chose this business:

PRICE AND QUALITY TIRES

Value
Shipping
Quality

Date of experience: August 18, 2023

I've been buying from TIRERACK for years and always...
June 21st, 2023
Verified site experience
• Previous review

I've been buying from TIRERACK for years and always get quality tires + great service and prices. What else can I say.

Reason I chose this business:

Price and service

Date of experience: June 21, 2023

Thumbnail of user robertd2963
New York
1 review
0 helpful votes
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September 14th, 2021
Verified purchase
• Updated review

Excellent. I have ordered from you before, and everything was perfect then.

Reason I chose this business:

I've ordered from you before.

Reason I chose this product:

Continentals are excellent tires. I always seek them out for my Mazda6.

Value
Shipping
Quality

Date of experience: September 14, 2021

Excellent
September 8th, 2021
Verified site experience
• Previous review

Excellent. I have ordered from you before, and everything was perfect then.

Reason I chose this business:

I've ordered from you before.

Date of experience: September 8, 2021

Thumbnail of user rodrigom108
Illinois
1 review
0 helpful votes
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September 11th, 2021
Verified purchase
• Updated review

Easy to buy, chat assistants are good. Hunter was helpful!

Hunter was helpful and straight to the point.

Reason I chose this business:

Used it before

Reason I chose this product:

Good ratings, good reviews.

Service
Value
Shipping
Quality

Date of experience: September 11, 2021

Easy to buy, chat assistants are good
June 6th, 2021
Verified site experience
• Previous review

Easy to buy, chat assistants are good. Hunter was helpful!

Reason I chose this business:

Used it before

Date of experience: June 6, 2021

Thumbnail of user joseh600
Maryland
1 review
0 helpful votes
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November 19th, 2022
Verified purchase

It was like the website could read my messages mind

Reason I chose this business:

Its trusted by my friends and I have had good experiences in the past

Value
Shipping
Quality

Date of experience: November 19, 2022

Thumbnail of user gregv129
Florida
1 review
0 helpful votes
  • Send Message
December 9th, 2021
Verified purchase

Very helpful delivered on time and tires are good quality

Value
Shipping
Quality

Date of experience: December 9, 2021

Thumbnail of user chrisa1457
Illinois
1 review
0 helpful votes
  • Send Message
September 14th, 2021
Verified purchase

Easy to use page, fast delivery, and excellent customer service

Reason I chose this business:

Friends have used it before

Value
Shipping
Quality

Date of experience: September 14, 2021

Thumbnail of user stevena542
Colorado
1 review
0 helpful votes
  • Send Message
February 10th, 2021
Verified purchase
• Updated review

Easy to order, good details, quickly delivered, exactly what i asked for, very competitive price.

Reason I chose this business:

Easy to order, good details, quickly delivered, exactly what i asked for, very competitive price.

Reason I chose this product:

Easy to order, good details, quickly delivered, exactly what i asked for, very competitive price.

Value
Shipping
Quality

Date of experience: February 10, 2021

Great
February 4th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Reliable, quick, right stuff

Date of experience: February 4, 2021

Thumbnail of user christophert1016
Texas
2 reviews
0 helpful votes
  • Send Message
February 18th, 2023
Verified purchase

Great prices and product. Shipping was extremely fast

Value
Shipping
Quality

Date of experience: February 18, 2023

Thumbnail of user herbertm78
Vermont
1 review
0 helpful votes
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September 11th, 2021
Verified purchase

Excellent fast service.
Received product well packaged.

Reason I chose this business:

Past experiences

Reason I chose this product:

Previously owned same tire make

Value
Shipping
Quality

Date of experience: September 11, 2021

Thumbnail of user richardd1854
New Jersey
1 review
0 helpful votes
  • Send Message
October 15th, 2021
Verified purchase

All done and timely, thanks, I'll choose an installer closer

Reason I chose this business:

I believe by your prices were best and I’m likely a repeat customer

Value
Shipping
Quality

Date of experience: September 15, 2021

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From the business

At Tire Rack, our test results, consumer ratings, and reviews will help you pinpoint the tires that are right for you and the roads you drive on every day.

Company Representative

Thumbnail of user timj140
Tjoines
Typically responds within 2 days

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